17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Chatroll

Il s'agit d'une plateforme de chat en direct et d'engagement du public qui aide les entreprises à organiser des webinaires, des sessions de questions-réponses, des présentations, des ateliers

En savoir plus sur Chatroll

Avantages :

I liked that mainly it was a good way to design your own. And could change corresponding to what you want.

Inconvénients :

The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.

Chatroll - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,0
Fonctionnalités
4,5
Rapport qualité-prix
4,1

Probabilité de recommander le produit

7,1/ 10

Chatroll a reçu une note globale de <span class="">4,3</span> étoiles sur 5 d'après <span class="">29</span> avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (29)

Kid
Kid
Musician (Kenya)
Utilisateur LinkedIn vérifié
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It is easy to use and efficient.

4,0 il y a 6 ans

Commentaires : From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before.

Avantages :

The first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official.

Inconvénients :

Even though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.

Alexander
Alexander
Desarrollador (Pérou)
Utilisateur LinkedIn vérifié
Développement de programmes, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent customer interaction tool for companies

5,0 il y a 4 ans

Avantages :

It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more.

Inconvénients :

The payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement supérieur, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mobile app needs work

3,0 il y a 6 ans

Avantages :

It does do what it advertises, and provides chat for a website

Inconvénients :

I have tried the mobile app many times and it's not the best. I'm unable to save the room that I manually go to and have to enter it each time. Additionally I consistently have problems after entering text and having it show up out of order when I switch apps. It isn't a good experience.

Allan
Technology coordinator (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Online church fellowship

4,0 il y a 6 ans

Commentaires : For a church broadcast setting it is very good. We have a separate online ministry with real time interaction with my Pastor and our congregation in the building.

Avantages :

Uptime. Ease of use by live streaming viewers

Inconvénients :

Lack of telephone or live chat support. Need to be able to contact support during a live stream. I would like to speak with live body.

Katie
Katie
Assistant Host (Japon)
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fits My IT Easy Requirement!

5,0 il y a 6 ans

Commentaires : I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list!

Avantages :

Chatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content!

Inconvénients :

It wasn’t the software, it was ME in the beginning getting used to it!

Alejandro
Technician (Mexique)
Utilisateur LinkedIn vérifié
Produits chimiques, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great for webinars but expensive

3,0 il y a 3 ans

Commentaires : It made our webinars more easy to manage during the pandemic.

Avantages :

It is better than the free meeting apps and have a better inmersion for a webinar. The live chat management is really useful and having the choice of filtering comments for a webinar is amazing and it have a limited free option so you can try it to see if it is the software that you need.

Inconvénients :

It is way too expensive for the features that it have. The really only reason for us to not change back to the free meeting apps is that the payments are covered for the university. So, have that in mind if you are looking for a webinar app.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Électronique grand public, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simple and class

5,0 il y a 6 ans

Commentaires : I was able to host a meeting using chatwing and my colleagues were happy and satisfied due to ease of use and logging in as guest or custom names.

Avantages :

One can login as a guest without logging in using personal accounts

Inconvénients :

Advertisers of the software are not doing enough job to promote this to class app

Gregory
Gregory
Director of Operations (É.-U.)
Utilisateur LinkedIn vérifié
Médias de diffusion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Interactive Chatroom for Website

4,0 il y a 6 ans

Avantages :

It's highly customizable, allows users to interact with everyone and brings something different to your website.

Inconvénients :

As with any open communication platform, you have to police the content. Better controls for controlling content and bans would be nice.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Rédaction et correction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

it meets what I need.

5,0 il y a 6 ans

Commentaires : We use it for live interaction of users on our website.

Avantages :

All the features are great and enough for us.

Inconvénients :

sometimes I can't enter the site.Servers are not working and are giving errors.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias de diffusion, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Chatwing offers great business tools

5,0 il y a 6 ans

Avantages :

Chatwing offers a great rate for app development.

Inconvénients :

Their web site design could use a fresh modern look.

Jersson
Student (Pérou)
Sports, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great service that was very helpful for my website.

5,0 il y a 6 ans

Commentaires : A great service I have been using it for 4 years and I have the best opinions towards them. I have used similar chat services and none compare to what they offered.

Avantages :

Its good style and easy way to understand the chat to my audience.

Inconvénients :

Personally, it bothered me when it stops being free. I think that if the service were a little more accessible, I would contract it.

Mohamed
dardacha (Maroc)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If you had to describe the whole experience in a few words

5,0 il y a 7 ans

Commentaires : TEAMS Model Analyzer This technology is aimed at helping

Avantages :

software provides a more pythonic interface and parallelism that TEAMS Model Analyzer This technology is aimed at helping

Stefan
None (Serbie)
Animation, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Review about Chatwing

4,0 il y a 6 ans

Commentaires : I've used ChatWing for my main website which is super popular, and users fall in love with it on the first time. But lately all turned down when ChatWing turned off and I as a customer was very disappointed and forced to change it. ChatWing is now down for a few days, and I just can't use it even so I paid my money. Please do something about this. We miss you!

Avantages :

I've used a lot of online embed chats, and none of them come close to ChatWing. It's clean, fast and nice. I do like a lot of customization options and all other options which allows you to literally change every inch of your chat.

Inconvénients :

It should get new UI and more regular updates. Also, they need to fix the problem in the mobile app where you can't sand images, also filtered words doesn't work via the app. Users can still use explicit words on mobile.

Carl
Pastor (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

over priced

3,0 il y a 6 ans

Commentaires : At first it was pretty good, then you went to charging and the chat had to be re - signed in. But mostly that you just stopped the free version with no warning at all. Not a good way to do business. I would be tempted to pay $5.00 a month but your cost are way over rated. I will find another chat alternative.

Avantages :

that it was free and I used it for my live stream podcast. I can use my YouTube chat just as easy.

Inconvénients :

That I had to back scroll to read comments

Belair
Employee (É.-U.)
Sports, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

ChatWing, Good?

4,0 il y a 6 ans

Commentaires : I am learning how to make certain things and how to design a user-friendly way of chatting.

Avantages :

I liked that mainly it was a good way to design your own. And could change corresponding to what you want.

Inconvénients :

Mainly due to the pricing and such, I found that a bit much, but then again its a very well made app.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Product

5,0 il y a 6 ans

Avantages :

Chatwing provides a great chat experience across all platforms, which many chats cannot say.

Inconvénients :

The only thing that I struggled with was getting the chat to load initially when using things like HTTPS Everywhere. I do not like turning security features off to use something.

Gabriel
Business Administration (Argentine)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Verte functional software. Easy to use, anda verte esthetic.

4,0 il y a 7 ans

Avantages :

There are many features to set and try according the likes of everyone. If you have a page, you can adjust the box into your web without any difficulty.

Inconvénients :

It takes too long to load all features. Other similar softwares works similar in a shorter period which is more efficient for what you're trying to use.

Jim
Owner (É.-U.)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Too many options / too many bugs

3,0 il y a 6 ans

Commentaires : We'll be running livestream shows and we want the users to be able to chat with the users on screen and interact live. Previously our users were doing this on Facebook and we want to transition them over to our own platform.

Avantages :

Well there are a LOT of options for customization of the chatbox.

Inconvénients :

The look and feel is dated even after customizing the features. There are just too many options and though the site says that you can see the updates in real time, you can't. The font changing doesn't work. The loga additions don't seem to work. You can't be logged in and test your chat in a live tab at the same time because you'll keep getting logged out of the ChatWing page. And it's very expensive.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Just my thoughts

5,0 il y a 6 ans

Commentaires : Has been good

Avantages :

It was available to use on any platform or OS

Inconvénients :

Wish there were more customization features.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Génie civil, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Love Chatwing!

5,0 il y a 6 ans

Avantages :

This software is really easy to use as a beginner. They offer lenty of tips and customer support so that it runs smoothly during set up.

Inconvénients :

As a beginner there were a few pieces that i didnt understand but afterlooking them up it was easy to figure out.

Brynna
Brynna
Health Wellness Coach (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy, free chat box!

4,0 il y a 6 ans

Commentaires : Love that it was easy and free.

Avantages :

Just create an account, do a little customizing, install the WP plug in and you’re set. Easy to use for a WP-based webinar!

Inconvénients :

I didn’t realize at first that you need to install a plug in. Once I figured that out, we were good.

Chad
Rep (É.-U.)
Biens de consommation, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ease of use!

5,0 il y a 6 ans

Commentaires : Awesome

Avantages :

Ease of use, fast. Effective love it!!!

Inconvénients :

None really. I do wish it was a little easier to sign in

Rahul
Motivation (Inde)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Chatwing for my personal services

3,0 il y a 6 ans

Avantages :

I liked the tools of this, it would be better if my clients can voice chat with me.

Inconvénients :

It's very easy to use and embed anywhere. If we talk about the speed of the tool that's cool.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing program

5,0 il y a 6 ans

Commentaires : Amazing, fantastic, wonderful

Avantages :

Chatwing is an amazing chat service that fulfilled all my needs

Inconvénients :

I can't use it enough! I love everything about it

Kevin
Arcade manager/mechanic (É.-U.)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One of the best chats!

5,0 il y a 6 ans

Avantages :

It was really easy to use and set up in wix site which made it wonderful for people to talk. I also liked the admin features they added in for different people if you let them.

Inconvénients :

You had to make an account on my site and a seperate one for chatwing. I wish there was a way ticket merge it.