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Avantages :

Grooper enabled us to get rid of some ancient scanning software. The Team at BIS worked to understand our needs and got us setup pretty quickly.

Inconvénients :

BIS would not take on any small projects to enable us to do more scanning, which was very frustrating.

Grooper - Notes

Note moyenne

Facilité d'utilisation
3,9
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,8/10

Grooper a reçu une note globale de 4,6 étoiles sur 5 d'après 24 avis d'utilisateurs publiés sur Capterra.

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Marie
Marie
Court Clerk Canadian County (É.-U.)
Utilisateur LinkedIn vérifié
Administration publique, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Data Entry for our Old Court Documents.

5,0 il y a 4 ans

Commentaires : There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.

Avantages :

It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.

Inconvénients :

Using it with Application Extender and doing searches

Réponse de l'équipe de Grooper

il y a 4 ans

Thank you for the review, Marie! Glad you discovered Grooper and looking forward to supporting any future needs.

Kyle
Kyle
Data Wizard (É.-U.)
Utilisateur LinkedIn vérifié
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Codeless Machine Learning Platform

5,0 il y a 2 ans

Commentaires : Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Avantages :

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Inconvénients :

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

Réponse de l'équipe de Grooper

il y a 2 ans

Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!

Morgan
Lead Data Examination Clerk (É.-U.)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Grooper

3,0 il y a 4 ans

Avantages :

Grooper is extremely easy to learn, very user friendly.

Inconvénients :

Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.

Réponse de l'équipe de Grooper

il y a 4 ans

Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!

Denise
System Analyst ll (É.-U.)
Administration publique, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Grooper and Documentation

4,0 il y a 4 ans

Commentaires : By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Avantages :

Ease of use during the scanning process through the export process.

Inconvénients :

The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Réponse de l'équipe de Grooper

il y a 4 ans

Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!

Gerald
Manager, Support Services (É.-U.)
Services financiers, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Grooper Platform up for the Challenge

5,0 il y a 4 ans

Commentaires : The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!

Avantages :

My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.

Inconvénients :

Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.

Réponse de l'équipe de Grooper

il y a 4 ans

Mr. Davis, thank you very much for the review! We appreciate it.

Todd
VP B2B Payments (É.-U.)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Grooper is a Top Shelf Product

5,0 il y a 4 ans

Commentaires : Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.

Avantages :

One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.

Inconvénients :

The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.

Réponse de l'équipe de Grooper

il y a 4 ans

Thank you Todd for the review! Although future release will not "dumb down" configuration possibilities, we're working on combining certain configuration options based on desired outcome. We hope that this and more targeted training curriculum for Grooper ACE training will help new users. Excited that Change Healthcare is enjoying Grooper!

Marshall
Business Systems Analyst (É.-U.)
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A modern solution to document scanning

4,0 il y a 4 ans

Avantages :

Grooper enabled us to get rid of some ancient scanning software. The Team at BIS worked to understand our needs and got us setup pretty quickly.

Inconvénients :

BIS would not take on any small projects to enable us to do more scanning, which was very frustrating. It's help file is also lacking if you want to try and do setup yourself. The software is not very helpful when errors occur on helping you solve them. The software doesn't check for updates so unless you ask BIS to update the software it stays outdated.

Réponse de l'équipe de Grooper

il y a 4 ans

Hi, Mr. Henry! Thank you for the review! Updating the help documentation has been highly requested and we've dedicated additional resources to ensuring this happens quickly. Stay tuned for a rewrite of all help files on version 2.8, as well as a public release of the Grooper wiki. Also, if you haven't engaged the Grooper community on Grooper xChange, I encourage you to do that as well (https://xchange.grooper.com/). Your comment regarding the small projects is certainly fair. We have a growing community of Grooper partners who are engaging exactly these types of projects. See Grooper partners here (https://www.bisok.com/about/strategic-partners/). Thanks again for the review!

Darin
Analyst (É.-U.)
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Grooper Website - The competent community, at your fingertips!

5,0 il y a 3 ans

Commentaires : Once you understand the interface, the application is a breeze.

Avantages :

The interface, similar to other applications like Tableau, is clear and concise. The community is available 24/7, answering questions quickly and helping move my projects forward. AI is the next learning curve for businesses, and Grooper has you covered!

Inconvénients :

Initial setup, but helpful tech group got me going.

Réponse de l'équipe de Grooper

il y a 3 ans

Very excited that you've found the GrooperxChange community to be helpful! Here's the URL for anyone else that hasn't visited it: https://xchange.grooper.com/ Thanks for the review!

Dorothy
Administrative Assistant (É.-U.)
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Grooper is FAST!

5,0 il y a 3 ans

Commentaires : We have saved time using Grooper and its been easier to use than our previous program. Its' been makes it easier to teach new scanners the procedure since we train young college students to do the bulk of our scanning on a part time basis.

Avantages :

I have to sat that I do not use Grooper myself, but I supervise two co-workers who do. The report to me very recently is how fast it is and how easy. We scan by large batches. Several offices on our Campus scan, but do not need to scan in large batches like we do. The procedure with Grooper has cut our scan time down and made each step much easier than our previous program.

Inconvénients :

Getting things set up took a little time, but the reps for the company walked us through the set up and we finally got it fine tuned for our needs.

Réponse de l'équipe de Grooper

il y a 3 ans

Dorothy, thank you for your comments! Saving time is huge, and I'm excited that Grooper is performing well for you!

William
Senior Systems Engineer (É.-U.)
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Grooper review

5,0 il y a 4 ans

Commentaires : One of our biggest challenges was how to bring in our DocuSign documents and get them into the OpenTXT platform without intervention. This is the ticket!

Avantages :

This software is incredibly flexible. The capabilities seem to be endless, I am amazed at how much it can do. We use this software in conjunction with our Automation system to bring in documents from DocuSign. However; we are in the process of expanding it for use by our HR department.

Inconvénients :

Out of the box it can be very daunting, it has so many capabilities that it can be very overwhelming. Taking the training class is an absolute must. Once I got trained I was able to better understand how to deploy this in our environment. I would recommend additional training if offered or maybe even take the class twice if possible. There is so much to learn.

Réponse de l'équipe de Grooper

il y a 4 ans

William, glad we were able to help with getting docs into OpenTXT! Looking forward to exploring new use cases when the time is right!

Laura
Programmer (É.-U.)
Enseignement supérieur, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very customizable if you don't mind paying to have them do it

4,0 il y a 4 ans

Commentaires : We are using Grooper in our Business Office to scan in multiple types of documents. The process is easy enough for student workers to complete the needed tasks.

Avantages :

There are lots of options on how to manage your documents and the program is fairly reliable. We've had very little downtime since implementation and don't normally need support.

Inconvénients :

It's very complex to set up if you want to add or change something. The documentation isn't as helpful as it could be. There is a how-to section that doesn't really tell you how to do anything, like set up a new process. But they are happy to let you pay for them to do it.

Réponse de l'équipe de Grooper

il y a 4 ans

Laura, thank you for the review! Your comment on documentation is something we've taken to heart. Starting with version 2.72, the help documentation is much more robust. Also, be on the lookout for a notice on the new Grooper Wiki! I think you'll find it very helpful. Sometimes it may be easier to have our professional services team help out, and for the times you want to learn more on your own, I hope you'll consider registering for an extended Grooper training class and/or create a login at the Grooper x Change forum where you can ask questions and interact with development staff and other Grooper users. Thanks again for the review!

Jeff
Apps Manager (É.-U.)
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent product

5,0 il y a 3 ans

Commentaires : Automated document processing and workflow

Avantages :

Although the learning curve is high; it isnt too much more than other products. Grooper's approach to image and document analysis is not comparable to any other in the space. The intelligent analysis is fantastic and reduces man hours with growing return on investment.

Inconvénients :

Learning curve though it isnt much worse than other products in the space

Réponse de l'équipe de Grooper

il y a 3 ans

Thank you for the review, Jeff! We've added resources to help with training curriculum and processes. We're also consolidating some commonly used features and making the design studio more intuitive. Grooper users like you are a critical part of Grooper's success. Thanks again!!

Micheal
Information Systems Specialist II (É.-U.)
Administration publique, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The idea of Grooper is amazing, using it can be difficult

5,0 il y a 4 ans

Commentaires : When everything works, it's great but it's honestly 50/50. Clearing licenses can fix the issues often enough but it shouldn't have to be that way. And say you do have to restart a job, there are way to many steps you (or the end user) needs to take to get things working again (tech needs to clear license or reboot server, user needs to "Pause" the job to make changes, reset the "Previous Tasks", "Change Current Step", and "Resume"). The potential saving of work and automation, in this case, sometimes makes more work.

Avantages :

Being able to simplify and even automate the data entry of scanned documents into our system with OCR is amazing and a godsend.

Inconvénients :

In my experience, from the stand point IT support, the software is very hard to setup and has a steep learning curve. By default, licenses get tied up and there's often unexplained issues that cause errors when processing documents. I've been told by support that this is due to, again by default, that a process can grab another license before the last processes has completed, to save time. This can fill up the license pool and cause things to stop working.

Réponse de l'équipe de Grooper

il y a 4 ans

Thank you for the feedback on the licensing! This is something we are working on. Be on the lookout for Grooper release 2.8 (arriving Q4 2019). Looking forward to your continued success with Grooper!

Alex
CWS II (É.-U.)
Services à la personne et aux familles, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Still in the process...

5,0 il y a 4 ans

Commentaires : So far, I am impressed with the recognition features, as well as the automated correction.

Avantages :

So far, Grooper seems very familiar and user friendly for someone coming from a Kofax system.

Inconvénients :

I am learning that there are multiple levels of Grooper with price ranges that correspond to the level of features. This is something I wasn't aware of when Grooper was initially pitched.

Réponse de l'équipe de Grooper

il y a 4 ans

Hi, Alex! Be on the lookout for the Grooper 2.8 release (out of beta in Q4 2019). We're working on an updated licensing model that should help. Thank you for the feedback regarding the comparison with Kofax. As a platform, Grooper does have many levels of capability that not every use case needs. We'll keep our community updated on future releases and upcoming refreshes to documentation and training to help you get even more out of Grooper.

Donovan
Network Administrator (É.-U.)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Grooper is for you

4,0 il y a 3 ans

Commentaires : We had a product for imaging that was not meeting any longer.

Avantages :

Product can be customized to meet an organizations specific needs.

Inconvénients :

Getting things just right might take some time and work.

Réponse de l'équipe de Grooper

il y a 3 ans

Thanks for the review Donovan! Glad Grooper was able to step in and meet your needs!

Utilisateur vérifié
DBA (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good product with wonderful support

4,0 il y a 3 ans

Avantages :

good product with image processing and handling.

Inconvénients :

easy to confuse how to use the product.

Kyle
Kyle
Data Wizard (É.-U.)
Utilisateur LinkedIn vérifié
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to Use Machine Learning Software

5,0 il y a 3 ans

Commentaires : We are integrating this software into our processes to augment our analysts capabilities. So far it has been a success and we expect a 6x increase in efficiency for selected activities.

Avantages :

It gives me and the other users control. It allows us to create models in a structured environment without programming, but still with precision control. The team behind it is great too.

Inconvénients :

The navigation tree can get confusing if you aren't disciplined with your naming conventions and object placement.

Réponse de l'équipe de Grooper

il y a 3 ans

Wow! 6x increase in efficiency is a testament to your work and the power of Grooper. Great advice on naming conventions. Thanks for the review!

Jason
HR Technology SPLCT (É.-U.)
Gestion de l'enseignement, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Grooper Software

5,0 il y a 3 ans

Avantages :

It has been very easy to implement and train users on.

Inconvénients :

Occasional quirks requiring restarts. A clerk runs a batch job which hangs...

Réponse de l'équipe de Grooper

il y a 3 ans

Hi, Jason! Thanks for the review. I'm not sure which version you're on, so perhaps an upgrade to 2.8 (released Q4 2019) will help. Either way, support is always here when you need it!

Umaema
Data Apprentice (É.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It can read!

5,0 il y a 2 ans

Avantages :

Program can actually read the way a person does. Makes for simplifying documents to find exactly what you're looking for.

Inconvénients :

Dark mode should be implemented. With the amount of hours you can spend behind the screen it would make it much easier on the eyes.

Réponse de l'équipe de Grooper

il y a 2 ans

Hi, Umaema, thanks for the review! We appreciate you! And great suggestion on Dark Mode, I'll pass that on to Dev and see what they think.

Kayl
Lease Analyst (É.-U.)
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

What Grooper can bring me

5,0 il y a 3 ans

Commentaires : I personally have been doing hundreds of tax statements for accounting and it takes hours to do, Grooper will save half and even more than half of time when it comes to data entry, Lease Analyst work and more. I cant wait to experience this program more fully.

Avantages :

How efficient it will be to check multiple documents at one time with Accounting Services and Oil and Gas Leases while saving hours of work.

Inconvénients :

Haven't gotten too into the program yet to see a downfall in the software.

Réponse de l'équipe de Grooper

il y a 3 ans

Thanks for the review, Kayl! Glad to help you do the work you're so good at! Wishing you the very best and continued success!

Laurie
Lease Analyst (É.-U.)
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Trial/Training Review

5,0 il y a 3 ans

Commentaires : I imagine Grooper will be very advantageous in acquisitions and divestitures; Collecting, Assignments, Leases and Contracts.

Avantages :

Endless possibilities as far as collecting data for output.

Inconvénients :

Have not used Grooper enough to write a con.

Réponse de l'équipe de Grooper

il y a 3 ans

Thanks for the review Laurie! Yes, you are spot on. In oil and gas, Grooper is a huge advantage in streamlining A&D.

Frances
Land Analyst (É.-U.)
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Take time to make time

5,0 il y a 3 ans

Commentaires : We have many standardized contracts in our business and it will save time to pick out the things we need to give our attention to rather than go through pages and pages of words.

Avantages :

It will save time once you get it set up.

Inconvénients :

It takes a lot of time to setup on the front end.

Réponse de l'équipe de Grooper

il y a 3 ans

Thanks for the review Frances! Excited you'll be able to save time and focus your attention on more valuable things! AI enabling humans is what we're all about!

Utilisateur vérifié
Employee Learning Facilitator (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 5 001-10 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Grooper Goodness

5,0 il y a 4 ans

Commentaires : Document imaging has been seamless.

Avantages :

The software did everything and more for doc imaging.

Inconvénients :

I have not come across any issues with the software.

Peggy
Office Manager (É.-U.)
Pétrole et énergies, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Just getting started

3,0 il y a 3 ans

Commentaires : We are still learning how to use it.

Avantages :

I like that you can conform it to what works best for company

Inconvénients :

It takes a while to set up each item (folder) you need to learn a lot before you can do so.

Réponse de l'équipe de Grooper

il y a 3 ans

Thanks for the review! Wishing you continued success!!