Great Product, Support Needs Some Work

Publié le 25/07/2018
Utilisateur vérifié
Performance & Inbound Marketing Manager
51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Note globale
4 / 5
Facilité d'utilisation
5 / 5
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.

Inconvénients: The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.