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En savoir plus sur Spambrella

Spambrella est utilisé dans le monde entier par certains des fournisseurs de services de sécurité les plus importants et les plus performants au monde.

En savoir plus sur Spambrella

Avantages :

Compliments 365 email services really well and integrates with Azure AD. Migration of existing AV / Spam provider very easy and quick user setup.

Inconvénients :

The logs of quarantined/blocked emails needs to have a way to identify phishing attacks and other blocked email.

Spambrella - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,6
Rapport qualité-prix
4,4

Probabilité de recommander le produit

9,0/10

Spambrella a reçu une note globale de 4,8 étoiles sur 5 d'après 43 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (43)

Allen
Allen
Owner (R.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great mail filtering system

5,0 il y a 6 ans

Commentaires : I had to move all my customers from another filtering system with little notice. Spambrella gave me a good value alternative and after I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional

Avantages :

Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella. When I have had to use support, responses where quick. Only small problems but quickly resolved

Inconvénients :

Not really any cons. Did take a little while getting used to the interface

Réponse de l'équipe de Spambrella

il y a 6 ans

Allen, thank you for a full and informative review. Many thanks.

Daryl
Daryl
Technical Director (Nouvelle-Zélande)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

An ok service backed by a leading platform

4,0 il y a 5 ans

Commentaires : Providing mail security in today’s cyber environments is more essential and is a key differentiator from managing this yourself vs outsourcing it to a competitor offering the same solution. Spambrella were good during the sales phase however it wasn’t clear they were simply a reseller and therefore a step below the source. Getting timely and accurate support isn’t possible nor are features that proofpoint offer available to Spambrella customers.

Avantages :

The platform suits multi-tenant companies and allows the ability to resell/supply Mail Security professionally.

Inconvénients :

The platform is backed by proofpoint, who you can partner directly with. The service from Spambrella lacks at times and because they are a reseller, there is one tier of lost control on the prof point platform. It also seems to mean any development or escalation happens from Spambrella to proofpoint that delays features and support.

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Daryl, thank you for the review it is greatly appreciated. Spambrella is a Global Distributor for Proofpoint. Spambrella is dedicated to OEM delivery specifically for Service Providers/MSPs - this is well represented on the Spambrella website. Proofpoint work through Distribution partners (such as Spambrella) to facilitate services for organisations and MSPs. There should not be any support delays or missed features as support/engineering teams and technology stacks involved are one and the same. I have forwarded your review internally to Proofpoint/Spambrella executives who will be in contact to discuss the relationship further.

Derek
IT Manager (Canada)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Its a decent product

4,0 l’année dernière

Avantages :

The product itself works great for the end users.

Inconvénients :

The IT admin portal and functionality is complex and difficult to use.

Réponse de l'équipe de Spambrella

l’année dernière

Hello Derek, thank you for your review it is greatly appreciated. If you wish to discuss your progress with the Spambrella service further, please contact your dedicated BDM who will be happy to discuss the admin portal functionality. We are always looking for feedback to improve and develop the system.

Michael
IT Product Manager (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Good Product, Stellar Support

4,0 l’année dernière

Commentaires : Email security and user protection continues to be a critical component of our service offering as an MSP. Having a partner that helps you out and keeps the performance of their service high means we look good in front of our clients. Spambrella has done a great job of landing us where we need to be and helping to guide us when needed.

Avantages :

The service works well and we're seeing constant improvements. For me, vendor support is critical. This is where Spambrella wins it for me. Between our account manager and the support team, it's been a great experience.

Inconvénients :

We've had issues with phishing detection and sometimes rules don't have the options you'd want. With the addition of the + packages, some of our issues may be resolved by upgrading accounts.

Réponse de l'équipe de Spambrella

l’année dernière

Hello Michael, Thank you for the fantastic feedback on this Spambrella review. I'll be sure to pass this forward to the team. Thank you for your loyalty and continued growth with the service.

Reagan
Director, Technology Operations (É.-U.)
Recrutement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Bottom line - a really good product that still has some room to improve.

4,0 il y a 5 ans

Commentaires : We looked into Spambrella to reduce the number of impersonation / CEO Fraud attacks we were receiving. We would receive daily phishing emails. We also wanted to cut down on the general spam junk we received. Even with phishing awareness training - my users were still making mistakes. Spambrella's trial made it nice to try out the system. The setup was fairly easy and straight forward with only a few hiccups. And support was quick and responsive and actually helpful.

Avantages :

I most liked that it was very easy to setup - the online help documentation was clear and concise and there was no expensive setup costs. Support was always available and responsive when I had questions. The admin itself had all of the features I could ask for and was easy to navigate and identify. And of course, it does what it was supposed to do which is it significantly cut back on phishing attacks. Our phishing emails have dropped since implementing Spambrella.

Inconvénients :

Two things need improvement before I'd be really thrilled with this product. 1 - The logs of quarantined/blocked emails needs to have a way to identify phishing attacks and other blocked email. The dashboard in beta shows some metrics to indicate how many of these attacks were blocked - but it isn't possible to see the detail of the email. I hear this is in the works though. 2 - I wish there were an Outlook plugin like their competitors. The only way a user can mark a received email as Spam is if I turn on a super-generic "this email was scanned for spam" footer that appears on every email - one that looks just like what real phishing attacks use to provide a malicious link. Ideally a button could be placed in Outlook to allow a user to communicate an email as an attack, or a spam, and so on.

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Reagan, thank you so much for the full and information feedback with this review. You highlight valid areas for attention and areas which are already well in the works. The plugin should be ready for beta testing so please contact support@spambrella.com to ask after this (for Outlook). The BETA UI 6.0 is being improved daily and the engineering team working on this will be adding depth within reporting (logs etc). The Spambrella service alert emails will keep you well informed as the service features are improved.

Stephen
President (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Spambrella Review

5,0 il y a 5 ans

Commentaires : Things are going well and I am very happy with how much the product picks up spam. My inbox has never been so manageable before! It is pretty accurate right out of the gate about what is and isn't spam and with a little tweaking it is as close to perfect as possible.

Avantages :

- Easy to get started with setup - Monthly billing available instead of having to come up with a years subscriptions - Product very good at catching spam

Inconvénients :

- LDAP query ports have to be opened on the firewall

Réponse de l'équipe de Spambrella

il y a 5 ans

Stephen, thank you for the fantastic feedback it is greatly appreciated. It is reviews like yours that really do help others understand the value provided by Spambrella. We look forward to working with you and assisting in further growth through the MSP program.

Ekrem
Manager Melbourne (Australie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

5,0 il y a 5 ans

Commentaires : Security

Avantages :

Very easy to use an interface is very Simple. It manages to pick up all most all dodgy emails so far.

Inconvénients :

The fact that IT admins are not able to inspect mail or the full message on behalf of the customer

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Ekrem, thank you for your review it is greatly appreciated. If you wish to discuss your progress with the Spambrella service further, please contact your dedicated BDM who will be happy to support you further.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Spambrella - A good value for your money

5,0 il y a 6 ans

Commentaires : Spambrella takes care of our email security and message archiving needs and does it seamlessly and at a reasonable cost.

Avantages :

It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella. Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks!

Inconvénients :

The previous, MX Logic backend made the old product an oposite of everything said above. Since moving onto Proofpoint, Spambrella had become 100% better.

Réponse de l'équipe de Spambrella

il y a 6 ans

Thank you for the great Spambrella review!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Robust, versatile, and reliable

5,0 il y a 6 ans

Avantages :

The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero. There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features.

Inconvénients :

The interface can be somewhat bewildering at first. The cost also seems a bit steep, but I haven't done thorough comparison shopping.

Réponse de l'équipe de Spambrella

il y a 6 ans

Thank you for the great Spambrella review!

Bryan
Bryan
Systems/Network Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Biens de consommation, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very easy to use and reliable.

5,0 il y a 6 ans

Commentaires : Customer service has been great.

Avantages :

Works really well stopping spam and love the features.

Inconvénients :

None really? A little pricey maybe, but worth it.

Réponse de l'équipe de Spambrella

il y a 6 ans

Bryan, thank you for the review it is greatly appreciated. We are working hard to increase value with further features and a new user interface will be arriving very soon! Best regards!

Matt
Mr (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Spambrella - A great choice for MSPs

5,0 il y a 5 ans

Commentaires : We're using Spambrella as one of the many security layers that we put in place and manage for our business clients. It has so far helped to fill a critical role in our layered security approach. It's very easy to use and to manage!

Avantages :

We were migrating from a different solution that was not performing well and was cumbersome to manage. Spambrella has been easy to set up and deploy for our clients. We also use it internally and our whole team has commented on how much better it is that the previous solution. A great feature is the email quarantine digests. We're all familiar with once a day email quarantine reports. With Spambrella we configure the digests to send every 4 hours. This way nothing sits in quarantine missed until the following day!

Inconvénients :

Honestly? The name. It's grown on me, but at first, Spambrella didn't give me the confidence or security vibe that we're used to in this industry. Now it doesn't phase me. We like it!

Réponse de l'équipe de Spambrella

il y a 5 ans

Matt, thank you for your full and descriptive feedback on the Spambrella platform and service. As the service is fully re-brandable you can remove the name 'Spambrella' if it is not favoured :) this aside, the review makes positive reading. We look forward to working with you and supporting your growth in the years ahead.

Andy
Director (R.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Migration of Clients to Spambrella

5,0 il y a 5 ans

Commentaires : We were able to monthly bill with Spambrella, we migrated from Exclusive networks which weren't able to do this.
Spambrella's product knowledge and support is excellent.

Avantages :

Ease of Use, Reliability of service, excellent spam / AV protection. Compliments 365 email services really well and integrates with Azure AD. Migration of existing AV / Spam provider very easy and quick user setup.

Inconvénients :

Would be good to be able to mix packages: for example you could have certain users with ability to Archive rather than having to put the whole company users on that level and therefore be more cost competitive. This is Microsofts model and would compliment even better.

Réponse de l'équipe de Spambrella

il y a 5 ans

Andy, thank you for the full and complete review it is greatly appreciated. I have passed your review forward to your partner manager here at Spambrella. Thank you also for the feedback on our technical support team!

Brian
IT Consultant (É.-U.)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great platform for email protection.

5,0 il y a 6 ans

Commentaires : Great experience all around.

Avantages :

The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found.

Inconvénients :

Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn’t and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own.

Réponse de l'équipe de Spambrella

il y a 6 ans

Brian, thank you for the fantastic review we are very grateful. We appreciate the feedback, if you find time please email your account manager so we can understand the user workflow a little more on your side. We'll see what can be worked with predefined user templates.

John
Managing Director (Malte)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

More effective than any umbrella to protect your data!

5,0 il y a 5 ans

Avantages :

With an ever overloaded department, and with cybersecurity skills shortage getting worse securing the I.T infrastructure. Offloading the task of e-mail filtering to Spambrella has drammatically helped in the department's performance.

Inconvénients :

The only drawback in our case is that the service is hosted outside of our territory and thus out of the legal jurisdiction.

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi John, thank you so much for the 5* review, it is greatly appreciated. We are happy to see your quick progression with the service and customer onboarding!

Mark
IT Manager (R.-U.)
Impression, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Better than the competition

4,0 il y a 5 ans

Commentaires : My company gets thousands of spam/unwanted mails every day - many of them pornographic. I trialled several products before settling on this one, which was far more effective. It would be nice to be able to filter on my own criteria (to help stop phishing) but that doesn't seem to be possible

Avantages :

Effectiveness in blocking spam. Far better than others I tried

Inconvénients :

Admin interface isn't as intuitive as I'd like

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Mark, thank you for taking the time to leave a Spambrella review it is greatly appreciated. To touch on your comment regarding 'filter on your own criteria', please log into the admin UI and click 'Filters'. This will allow you to set custom inbound/outbound filters based on geographic location, content such as attachments, content within attachments, terms such as DOB, passport numbers, credit card numbers and so on. You can then choose an action to determine how the mail should be managed once triggering a custom filter. Please contact your BDM or support@spambrella.com for further assistance.

David
David
Director (R.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Spambrella Anti Spam

4,0 il y a 6 ans

Commentaires : Spam and phishing emails are a growing problem for everyone I'm sure. I was personally getting hit by over 100 spam emails per day. Consequently important work emails can sometimes be overlooked as they get 'lost' within the spam. I now get a very low incidence of spam.

Avantages :

I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up. Within a couple of weeks of use virtually no spam arrived to our mailboxes.

Inconvénients :

There is not much to dislike. If it had better access to undelivered mail it could also be used as a backup mail server.

Réponse de l'équipe de Spambrella

il y a 6 ans

Hi David, thank you for the full and informative review on Spambrella services!

Yvonne
Manager (Canada)
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Emergency Mailbox

5,0 il y a 5 ans

Avantages :

The Emergency Mailbox feature allow me to review and response incoming in the event of email server down.

Inconvénients :

The administrative portal interface is a little bit confusing.

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Yvonne, thank you for the review and 10/10 for likelihood to recommend. If you need assistance with the UI/portal interface please do contact your BDM or our helpful support team.

Toby
Consultant (R.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Well worth it, great support and easier to use than you think.

5,0 l’année dernière

Commentaires : Great, customer support was critical and the out of your support has worked with us and our clients very well

Avantages :

We required some hand holding whilst we trialed the software and support was excellent. Spambrella works well with our integrations and we also recommend to our customers.

Inconvénients :

Took a little getting used to and you have to invest some time manually blocking emails

Joe
Systems Administrator (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome product.

5,0 il y a 6 ans

Commentaires : Effective Spam protection and Virus protection.

Avantages :

Very adaptable. Can handle multiple domains and domain aliases. Support always responds to requests.

Inconvénients :

Log search must be learn for new users. It is a little different from other spam filters. It is fine for me.

Réponse de l'équipe de Spambrella

il y a 6 ans

Hi Joe, thanks for the great feedback!

Chris
It specialist (É.-U.)
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great support!

5,0 il y a 5 ans

Commentaires : Its saved our company from phishing attacks so its great!

Avantages :

Easy to setup and good documentation. Support is amazing

Inconvénients :

There is some out dated documentation that may come up but support will help you find what you need.

Réponse de l'équipe de Spambrella

il y a 5 ans

Chris, as always we greatly appreciate feedback and this 10/10 review for Spambrella. Thank you also for the reference to outdated documentation, I will notify marketing to review and act on this.

Anthony
Owner (É.-U.)
Réseaux informatiques, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product for the money!

5,0 il y a 6 ans

Commentaires : Spambrellas very fair pricing structure is especially good given the feature set we’re given. Support has been responsive the very small number of times I’ve needed it.

Avantages :

Great pricing, simple configuration, flexible feature sets.

Inconvénients :

Not being able to disable some emails sent to end-users. Having to wait for hourly cycle to catch updates and changes; would much prefer instant changes.

Réponse de l'équipe de Spambrella

il y a 6 ans

Anthony, thank you for taking the time to review Spambrella it is very much appreciated.

Dave
CEO (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fabulous cloud managed platform

5,0 il y a 6 ans

Commentaires : We are a new Spambrella partner and we are deploying it to all of our customers using Office 365, Hosted Exchange, and Linux mail hosting customers. The management platform is quick to learn and effective and affordable. Our customers like it much better than previous spam filtering tools.

Avantages :

Multi-tenant cloud management platform Multi-customer interface Powerful policy based inheritance Granular control of powerful features

Inconvénients :

No major cons. I wish it was easier to handle aliases for primary email accounts.

Réponse de l'équipe de Spambrella

il y a 6 ans

Dave, it is great to have you as a partner with Spambrella. Thank you for the great early review! We wish you every success.

Geraint
Director (R.-U.)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Spam Filtering - Does what it says on the Tim.

5,0 il y a 5 ans

Commentaires : Excellent, Would highly recommend.

Avantages :

Ease of use and functionality. Very simple to setup and self explanatory

Inconvénients :

There are no cons, support is quick and courteous, all my issues are resolved in a timely manner

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Geraint, thank you for your 10/10 review it is of course greatly appreciated. Thank you also for continuing to recommend Spambrella services.

David
CTO (Australie)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Cost effective spam filtering that works

5,0 il y a 5 ans

Commentaires : Very impressed with how well the software works and how quick it is to get up and running

Avantages :

Easy to use Value for money Works really well Simple for end users to understand

Inconvénients :

Some of the reporting features could be improved

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi David, thank you for leaving the Spambrella review. We appreciate all feedback so please do contact your BDM if you need more information on reporting improvements on the 6.0 BETA UI arriving fully in Q4.

Kevin
CEO (Afrique du Sud)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Happy with Spambrella

5,0 il y a 5 ans

Avantages :

We really enjoyed the easue of use of the daily mail digests that went out to the users. The Great Support we receive when required.

Inconvénients :

The Spam filtration options are a little restrictive.

Réponse de l'équipe de Spambrella

il y a 5 ans

Hi Kevin, we appreciate the kind review. If you wish to discuss the spam filtration options further please contact your BDM or our helpful support team for assistance.