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En savoir plus sur Pinpoint

Un système de suivi des candidatures conçu pour les équipes d'acquisition de talents en interne et RH, avec une prise en charge illimitée incluse.

En savoir plus sur Pinpoint

Avantages :

It's also great that applicants can speculatively apply even if there are no live vacancies, and Pinpoint manages the GDPR side of things. The customer service is also 5 stars.

Inconvénients :

I think the reports could be made a bit clearer, sometimes the figures don't match up and there's no year with the dates so hard to know which month is in which year.

Pinpoint - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,1/ 10

Pinpoint a reçu une note globale de 4,7 étoiles sur 5 d'après 77 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (77)

Will
Will
Co-Founder (Jersey)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Incredible Software

5,0 il y a 6 ans

Commentaires : I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

Avantages :

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods. If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space. I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

Inconvénients :

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

Réponse de l'équipe de Pinpoint

il y a 6 ans

Hey Will, This may well be the best review we've had so far - thank you so much for taking the time to give us this feedback, the fact Pinpoint has resonated so well with you and the team at Container Lab is awesome and is something for us to be super proud of. Thanks as always, The Pinpoint Team

Kayla
HR Manager (É.-U.)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Great ATS!

5,0 il y a 11 mois

Avantages :

The top three things I like most about pinpoint. #1 The way it is visually organized and its ease of use. You can easily customize the process to your liking and it doesn't look or feel like a 1990's program while doing so. #2 The customer service is on point. As the company grows I am introduced to new people and everyone continues to be extremely helpful and quick to respond. #3 The system continues to evolve for the better. They are always making advancements to the program and introducing new features, which I love.

Inconvénients :

It has a few limitations, but they are constantly updating the system to address these limitations and make the program easier to use and more bespoke to each users needs.

Casey
Recruiting Manager (É.-U.)
Capital risque et capital-investissement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It works for us!

4,0 il y a 2 mois Nouveau

Avantages :

It suits our unique needs! We're able to keep track of all of our portfolio company hiring in one place.

Inconvénients :

There are still a lot of manual aspects to pinpoint, particularly in the sourcing and scheduling functions. There have also been some issues integrating with LinkedIn properly.

Shaz
Recruitment Manager (R.-U.)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Oversold, underdelivered.

2,0 il y a 4 mois

Commentaires : Not very good but i'm willing to give it one more year. I would like to see Pinpoint succeed but they have to make improvements a lot quicker than they are.

Avantages :

Aesthetically pleasing look. That's all for now.

Inconvénients :

Missing A LOT of basic functions. Improvements take a very long time to be made. Poor customer service chat with Emilia. (Doesn't respond) Nearly been with Pinpoint for 1 year, didn't even know we had an account manager, didn't bother to introduce himself until recently.

Réponse de l'équipe de Pinpoint

il y a 4 mois

Thank you so much for sharing your feedback with us. We're really sorry to hear that your experience hasn’t met your expectations. We appreciate the chance to continue to work with you and help you get the most out of Pinpoint. Our customer success team will continue to work closely with you to resolve the concerns you’ve raised. The Pinpoint Team

Tim
Head of TA (R.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Does everything we need

5,0 il y a 4 mois

Commentaires : Excellent, bit the tool and the customer service have been a delight

Avantages :

Intuitive and very easy to use, even for reluctant hiring managers

Inconvénients :

All candidate search feature needs some work, and the screen doesn't scale well on a laptop

Mohd Zaidi
Retail Associate (Malaisie)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

"Efficient and Candidate-Focused Recruitment Platform with Room for Growth"

5,0 il y a 2 semaines Nouveau

Commentaires : Pinpoint is an excellent choice for mid-sized and larger organizations looking to modernize their hiring processes. Its combination of automation, analytics, and a candidate-focused design makes it highly effective. With a few enhancements, particularly in customization and integration, it could be even more competitive

Avantages :

Pinpoint is well-regarded for its streamlined approach to talent acquisition, offering features that simplify the recruitment process for HR teams

Inconvénients :

In a few cases, users have reported slower response times or resolution delays from support.

Vaska
Senior Tech Talent Expert (Bulgarie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Efficient ATS with User-Friendly Interface

5,0 il y a 4 mois

Commentaires : Our experience with Pinpoint has been positive overall. It's a reliable ATS that streamlines recruitment processes, and it has added great value to our hiring operations.

Avantages :

Pinpoint offers a very intuitive and easy-to-navigate interface, making it simple to manage candidates and job postings.

Inconvénients :

The mobile interface could be more polished for better usability on the go.

Marjo
IT Manager (Canada)
Production audiovisuelle, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Great Hiring Solution For Business

5,0 le mois dernier Nouveau

Avantages :

With Pinpoint, hiring new talent is easy and the software is awesomely reliable. I like that it makes hiring process easy and this ensures we get to onboard the best team.

Inconvénients :

No second thoughts about Pinpoint. It always delivers.

Omar
Sales manager (Canada)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent platform!

5,0 le mois dernier Nouveau

Commentaires : Great experience and platform for our HR team to utilize and grow our company.

Avantages :

Pinpoint is a great software for the HR department to create an easy workflow and track its new hires.

Inconvénients :

I thought pinpoint can be a little bit more affordable compared to other similar options available

Alicia
Receptionist (É.-U.)
Recrutement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Career Point

5,0 il y a 3 semaines Nouveau

Commentaires : I used this when the company I worked for was career building to help with their hiring process.

Avantages :

It is very user-friendly and there are many customizations you can do.

Inconvénients :

I have not yet experienced any cons with this software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias en ligne, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

PinPoint una solución robusta para la gestión de talento

5,0 la semaine dernière Nouveau

Commentaires : En mi experiencia PinPoint es un software muy útil que como mencioné es intuitivo. En mi experiencia puedo asegurar que pinpoint maneja gran cantidad de archivos sin causar lentitudni relantizar la PC, eso permite ser muy eficiente mientras podemos enfocarnos en hacer tareas más importantes, y sobre todo, esa facilidad en el manejo de archivos permite crear relaciones con candidatos potenciales.

Avantages :

Lo mejor que tiene PinPoint es lo intuitivo que es el sistema, lo que facilita muchos su uso. Desde mi punto de vista PinPoint es excelente para gestionar documentos, para hacer busqueda y actualización de archivos, sobre todo de archivos PDF, lo que es un gran beneficio cuando se cuenta con cantidad de archivos antiguos.

Inconvénients :

Creo que tiene excesiva cantidad de funciones, muchas de ellas se vuelven innecesarias en el día a día. Si la persona que maneja el programa es un novato la interfaz puede parecer abrumadora y parecer hasta desordenada y sobre todo, un desafio aprender sobre todo si el objetivo es elaborar informes avanzados.

Mitch
Head of Talent (Australie)
Médias en ligne, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Looks nice at first, can be clunky later

3,0 il y a 11 mois

Commentaires : It's fine, some of my issues could be fixed if I paused and reset some of the template structures. It's better than Lever for multiple reasons as a cheaper price point. Our main reason for selecting pinpoint was a discount for startups/small companies. Compared to some of the other options on the market at the moment like Ashby and Team Tailor who are both similar price points, it's lacking some of their nicer features.

Avantages :

Scheduling function is nice, can easily set up links for candidates to schedule with multiple people at once i.e. Add 4 options and it will allow them to schedule with 2 that are available. Being able to showcase hiring manager profiles and interview processes on careers page.

Inconvénients :

I would love to be able to more easily see candidates across multiple jobs in one screen. The way some of the UX is structured, you can get lost in what you need to change and where and can't edit a lot of things on the fly. For example to set up an interview template, you need to set an interview template, an email template, a scorecard but you really need to set the interview template last even though it feels like it should be the parent. Then there are parts of emails that you can't edit, it will pull copy from another field in the interview template so if you want to change that you have to exit, go to templates, edit template and start again. But even then, they've made some elements not editable at all. Then other things like candidate notes and messages locking in at a job level, so hiring managers review a candidate for their job and don't see the previous feedback and notes unless they first navigate to "other applications" first. Hiring managers are often missing things as it's not designed for them to navigate instinctively. Reporting looked nice in demo but I find it's missing some key measurements, progression rates through interview stages needs to be hacked to be tracked and not as easy to find as other ATS. Lack of automations available at the moment, not many triggers available to connect with Zapier either. They've made some fixes to confusing decisions (candidates use to have email fields separated by job) but overall I find new features slower to release than other ATS I've used.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Énergies renouvelables et environnement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Pinpoint is a fantastic software!!

5,0 l’année dernière

Commentaires : Using pinpoint has been a game changer for me

Avantages :

What I love the most about pinpoint is the fact that it allows me see candidates application history, helps me better manage against discrimination and has given me a fantastic pool of talents.

Inconvénients :

Absolutely nothing!!!!!!!!!!!!!!!!!!!!!!!!!

Sarah
Sarah
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Pinpoint is on point

4,0 il y a 3 jours Nouveau

Commentaires : Overall, pinpoint saved me time, hassle, &money!

Avantages :

It streamlined the hiring process in an easy to use way.

Inconvénients :

It was a little difficult to circumvent the design at first.

Twaliq
Twaliq
Operations manager (Malawi)
Utilisateur LinkedIn vérifié
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Efficient and accurate

5,0 il y a 3 jours Nouveau

Commentaires : It's efficient,precise and accurate tool

Avantages :

It's precise and efficient it's worth it.

Inconvénients :

Nothing beats it ,it's an amazing tool..

Eric
Project Talent Manager (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesome software! Definitely recommend!

5,0 il y a 3 jours Nouveau

Commentaires : Overall I had a great experience using Pinpoint. So efficient!

Avantages :

Pinpoint makes the hiring process a lot smoother

Inconvénients :

Sometimes the buttons dont work. But it did after a while

Sam
HR Recruiting Specialist (É.-U.)
Équipements publics, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Pinpoint Review

5,0 il y a 10 mois

Avantages :

I enjoy how easy the system is to use overall. I enjoy the consistent product updates and ways they keep improving the product.

Inconvénients :

At times it can become a little bit manuel like rescheduling interviews.

Dreame
Cleaner (É.-U.)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

User-friendly

5,0 il y a 7 jours Nouveau

Commentaires : The platform is user-friendly and simplifies the recruitment process with its intuitive interface and customizable features.

Avantages :

Customization: The platform offers customizable templates and features, allowing organizations to tailor the system to their specific recruitment needs.

Inconvénients :

The reporting and analytics capabilities are not as advanced or customizable as they need.

Katie
Director of Talent Acquisition (É.-U.)
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Pinpoint Review

4,0 il y a 11 mois

Commentaires : Overall, I have enjoyed working with Pinpoint! There are some great advantages to using Pinpoint for your recruiting process to save time. There are always things to be improved and the CS team is great to work with.

Avantages :

Great automation features for the ATS platform and interview scheduling! Lots of time saved.

Inconvénients :

Onboarding module can be improved - which is in the works!

Peter
Operations Director (É.-U.)
Enseignement primaire et secondaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great ATS - flexible and meets needs!

5,0 il y a 11 mois

Commentaires : Overall, we love it. It's completely transformed how we do hiring, making our process much more efficient and streamlined. Particular features that are nice for us are commenting on applications, the calendar and scheduling integrations, and e-sign for documents. Previously, we were doing all those things in different systems, so it's made a big difference!

Avantages :

It's ease of use, integrations, and intuitive UX make it a dream to use.

Inconvénients :

It can be a little slow to load sometimes. This drawback if fairly minor in the grand scheme, though.

Sandesh
Health care assistant (R.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

"Helpful for Patient Tracking, but Can Be Unreliable at Times"

4,0 il y a 5 jours Nouveau

Commentaires : Pinpoint is helpful for tracking patient care, but occasionally unreliable.

Avantages :

Pinpoint’s ease of use, quick updates, and improved patient care tracking

Inconvénients :

Limited customization options and occasional connectivity issues during busy shifts.

Annika
Head of People and Culture (R.-U.)
Sports, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Value for money

4,0 l’année dernière

Avantages :

Pinpoint is really versatile, user friendly, and provides value for money.

Inconvénients :

there's nothing that springs to mind at this stage

Casey
HR Officer (Jersey)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

PinPoint Review

4,0 il y a 5 ans

Commentaires : It's been a huge success internally, in terms of the on-boarding, embedding and daily use. We have cut agency fees and we now know that in the market our brand presence is strong. We've had positive feedback internally from hiring managers and even from candidates within their interviews, "they couldn't believe how easy it was to apply for the role". Overall, we have improved our candidates experience and by the time it comes to interviews the hiring team are also happy as they haven't had to jump through hoops to review CV's or arrange interviews, the progression is live and at their fingertips. The hiring team also really enjoy the fact that they can engage with candidates from the outset and it's empowering for them.

Avantages :

The software by design is simple to use and visually it's appealing. It's clean and also easy to navigate. I'm yet to come across a reluctant or resistant manager when training and demoing the system to them, they are all keen to embed the system and work with it rather than against it, which makes the entire recruitment process a lot less painful and a more positive experience for all.

Inconvénients :

The limitations in terms of design and extracting reports, although I believe that this is something that with time will further develop. It's been great to have been so involved from the outset to help further enhance PinPoint as a product with feedback from the users perspective i.e. adding in "withdrawn" options to candidates applications. The team are receptive to feedback and try to, where possible implement changes to make our lives easier. I would say however, that the chat function may not be fit for purpose in terms of requests. It's great to have a live chat when there is a query, however when using it frequently like I do when I try to look back and find a request or a conversation it's almost impossible. Chats are also sometimes getting missed and not picked up by PinPoint. I'd suggest that any formal requests i.e. social adverts/system enhancements are made via an email function which allows you to then view the audit of the conversation, whether this is integrated into PinPoint or done via Outlook. I think adding this functionality to PinPoint would streamline it though i.e. email the team as you would email a candidate.

Tory
People Operations (Canada)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best ATS out there!

5,0 il y a 3 ans

Avantages :

Where do I start? Ease of use? Affordability? Wonderful customer service? Beautiful UX? When I was searching for an ATS for our company, I was almost certainly going to go with an ATS I had already used in the past but saw an ad for Pinpoint and thought: why not? Wow, am I glad I did. Not only did they have everything the other ATS had - their features were better and there were more of them. I am so happy I made the decision to take a chance. I've worked within a few other ATS's in my career and this solution by far blows the competition out of the water.

Inconvénients :

There's really nothing to dislike here. Everything I've had a question about/issue with/suggestion for has either been addressed, implemented or changed. The customer support is top notch and you can tell that Pinpoint values their customers feedback. The only thing I think still needs a bit of work is the interview scheduling functionality. More specifically, I would love to be able to see more information about an upcoming interview directly in my calendar vs. just "Interview for X Job Scheduled" with a link. However, this is something I've already suggested to the team.

Andrew
Director (Jersey)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Recruitment done right

5,0 il y a 5 ans

Commentaires : An excellent example of software combined with passionate experience transforming the way recruitment is carried out.

Avantages :

Pinpoint is so powerfully simple, I was almost embarrassed to admit how much time and effort it has saved. It sorts out every headache recruitment can throw at you. We have a remote team across multiple locations so the ability to manage applications, have all candidate data in a collaborative environment without any worries that GDPR can throw at you is worth it alone, and that’s only scratching the surface. We are lucky enough to have high demand for positions so managing the speculative inbound flow of requests and CVs has always proved a challenge, In terms of time, regulation. And missing or forgetting about that perfect prospect. The candidate pipeline has proven to be the most powerful tool for us, and not one we Had identified needed to be solved. Finally it’s rare that software as a service is delivered with such passionate from the team. I’m used to the heavy contact pre sales world, but woefully used to that stopping the moment you hit sign up now. Pinpoint provide that rate service where you are buying into the software and humanware ecosystem. This is service as a service and the platform is only a piece of the jigsaw. If your used to the old way, or are using some of the more longer established online hr tool providers, i would consider this fresh approach. It really is in a league of its own.

Inconvénients :

Have found nothing negative yet. There have been a couple of things such as layout which a conversation with the Pinpoint and it’s either explained or a fix scheduled.

Réponse de l'équipe de Pinpoint

il y a 5 ans

Hi Andrew - really appreciate your review and all of your detailed feedback. Great to see we're hitting the mark and I hope we continue to do so into the future.