Avis clients sur QuickBooks Desktop Pro

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En savoir plus sur QuickBooks Desktop Pro

Outil de comptabilité qui fournit une assistance multiécrans et des tampons de retard via l'amélioration des flux de trésorerie.

En savoir plus sur QuickBooks Desktop Pro

1 305 avis affichés

Pedro B.
Pedro B.
FreeLancer
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/08/2021

"Best Financial Management System"

Commentaires: I'm really happy with this tool, it has helped me and saved me a lot of time to collate all the finances and that's great. We don't need to pay counters anymore, because we've really been able to streamline everything with Quickbooks. It's been a great investment.

Avantages: I've used several programs that claim to be the best on the market. But I haven't really seen one that compares to QuickBooks. This tool's system is amazing and allows me to organize the management of my finances without any problems or delay. Easy to use and intuitive, everything is well organized for any type of endeavor. I can keep track of my accounts receivable, company accounts and household expenses.
Creating various custom reports for each specific case.
I get hundreds of QuickBooks insights for business improvement. It even gave me a huge use guarantee of 60 days or my money back. The tool has quick and simplified tutorials on how to generate invoices and calculate my taxes. And I'm not even an accountant, I can organize everything in one place, excellent tool.

Inconvénients: I have not encountered problems using this software. So, reviews to report against Quickbooks.

  • Source de l'avis 
  • Publié le 12/08/2021
Brenton W.
Bookkeeper
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/09/2021

"QuickBooks Desktop is Fast, Customizable and Easy. Best of the Best."

Commentaires: The questions most people have is QuickBooks Desktop or QuickBooks Online. As a bookkeeper with multiple clients, it's a no brainer for me, QuickBooks Desktop!!! I refuse to work with QuickBooks Online. QuickBooks Desktop is lightning fast. There are numerous shortcuts with the keyboard that help process the daily routines. With being online, those keyboard shortcuts go away and now you have no move your hand from the keyboard to the mouse. It may not seem like much, but it's huge. The reporting features in QuickBooks Desktop are superior too. Yeah, your customer may not be able to have 24/7 access to their books, but if you're doing your job properly and getting them timely reports, most shouldn't need that.

Avantages: Accounts payable is amazing. From tracking bills to writing checks to entering vendors. So easy. It also helps to make sure your 1099's are correct and in place for year end. Printing checks is a piece of cake and consistently easy!
Accounts receivable is awesome. Whether you are tracking tenants or customers, they can be easily set up.
Weekly, Monthly and Year End reporting can be done in a click of a 3 buttons, seriously. 3 Buttons pulls up your common report batches. Then you can print, save and email them.

Inconvénients: When sending reports by pdf, I'd like to preview them first and adjust how they appear. Sometimes they can appear all wonky and not clean. The work around is to print to pdf. Then you can do it, just one extra step though.

  • Source de l'avis 
  • Publié le 16/09/2021
Chris D.
Owner
Construction
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 21/07/2016

"Great product from a satisfied user"

Avantages: Intuit is a proactive company and quickbooks desktop is a solid performer. Logic is fluid, able to customize fields for greater use in my industry, links to bank, professional documents for estimates, invoices, etc... Large selection of report templates and easy to customize.

Inconvénients: I have been a loyal desktop user for years and in the past I was able to use my license on my tablet and smartphone which allowed me greater use while in front of prospects and customers. Inuit/Quickbooks then went to stand alone one time purchase desktop fee or monthly online/cloud based subscription. They are trying to force desktop users to monthly subscription since they limit functionality to force upgrade. Cost per year for desktop is starting to climb higher than monthly cloud based version. I also had used intuits credit card processing in the past but switched to square due to costs, intuit will break out net cost and credit card discount fee for bookkeeping on their product and not on other credit card transactions for processing. There are third party apps for that but with a monthly cost.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 21/07/2016
Jeanette H.
Junior Controller
Construction, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 01/10/2021

"QuickBooks - Simple & Effective"

Commentaires: Of all the accounting programs I have used, I have found QuickBooks to be the most user friendly no matter what your level of eduction.

Avantages: As an accountant I appreciate how customizable QuickBooks is. Sometimes you need to be able to make changes to entries that some programs would not allow you to (ie. customize sales tax amounts) but there is the option with this program. There is also a certain level of control that can be set to ensure accidental errors do not occur (ie. pop-ups) which comes in handy for those with less accounting knowledge.

Inconvénients: Often you get out of it what you put into it. Since so many of the fields are optional (invoice #, memo, description, name, etc.) it is possible to make entries with so little data that it is difficult to determine what they were for when looking back to them. You really have to make sure if you have multiple users that everyone is recording entries with sufficient detail that it is clear what each entry is for.

  • Source de l'avis 
  • Publié le 01/10/2021
Utilisateur vérifié
Realtor
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 20/06/2021

"Quickbooks Desktop Pro- A Powerful Accounting Software"

Commentaires: It provides the ability to easily customize customers' data, invoices, and reports. It integrates well with third-party applications. Exporting transactions from the bank and importing them into the software makes monthly reconciliation easy. Auditing the books is easy as there is a chronological tracking of transactions affecting each item. Whereas Quickbooks Desktop Pro is a powerful, affordable software with great features and is less costly to run, we had to switch to Quickbooks online which is cloud-based, has more automation and integrations with third-party applications. Quickbooks Online is also more user-friendly.
In my experience, choosing between Quickbooks Desktop Pro and Quickbooks Online is more about the organization's preferences and needs, and less about which one is better than the other.

Avantages: It is powerful accounting software that is ideal for well-established organizations that have been in business for a while. It is great for bookkeeping and very helpful when it comes to filing taxes at the end of the financial year. It does not require frequent upgrades unless there are changes that affect a specific feature. It is great for generating various reports, setting up recurring invoices, and processing payroll.

Inconvénients: It has a steep learning curve in the initial stages and requires some accounting knowledge. It is locally installed, therefore, inaccessible while on the move, and if you choose to have it hosted virtually, that comes at an additional cost.
Customer support isn't as great as we expected and issues take very long to resolve.

  • Source de l'avis 
  • Publié le 20/06/2021
Gary D.
Finance Offier
Vins et spiritueux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 29/04/2021

"Good, but..."

Commentaires: I have used QuickBooks for two decades and for eight years in my current position. It fully meets our needs for day to day accounting, preparing reports for our Board and for processing payroll. However, their support is very poor and reaching a human being is incredibly frustrating.

Avantages: QuickBooks Desktop is a powerful accounting package that offers good value for the cost. It has a lot of features that can address most of the needs of a small business.

Inconvénients: QuickBooks will let an inexperienced user do just about anything they want which can result in a real mess if you're an accountant trying the prepare financial statements or tax returns. But with some training from an experienced accountant/user, a lot of the day to day accounting can be accomplished by a relatively inexperienced person. Some supervision is advised.

  • Source de l'avis 
  • Publié le 29/04/2021
Rhiannon N.
Owner
Musique, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 07/01/2021

"Great product, support is lacking"

Commentaires: It's affordable for small business compared to the big accounting suites. (ADVICE: Unless you are not up on payroll and other law changes each year, there is no reason to upgrade yearly. I upgrade every 4 years.) I only wish they would stop asking me to switch to the online version because it has far less features and costs a lot more to run, especially if you only upgrade every few years as I do.

Avantages: Quickbooks has countless features, many I am still discovering after using it 12 fiscal years. I am not an accountant but I have done my own bookkeeping for years and found it very easy to learn.
I particularly like the bulk input for transactions, which is a huge time saver. The layout editor for forms allows me to customize my invoices, estimates, and receipts. Inventory is easy to track. I also appreciate the customizable fields for customers in the address book, unlike some other programs.

Inconvénients: The support team used to be decent but last year I found it to be awful. I needed to convert some data and made an appointment, I kid you not, 8 times and each time the support person didn't call me until days later. Eventually they stopped even replying. This is a big red flag to me when a company's support drops. (And this was well before Covid, so they cannot use that excuse.)
They could also have much better functionality for importing CSV and other data to spare me entering it manually. Lastly, the limitation to be locked into one currency forever is frustrating.
The tax payment functionality is very buggy and I had to start my own wiki to navigate the various menus as they are not at all intuitive.
Ideally they would allow vendor bills to be entered but to delay inventory items in the system should a vendor require payment up-front before goods are shipped. This has caused inventory quantity issues many times.
The pressure to switch to the online version is ridiculous. They even removed the automatic foreign currency rate adjustments/updates in an attempt to force us to move to a new version. Not cool! If the functionality was there, why cancel it?
Lastly, be prepared to deal with a random data corruption issue every couple years. This is scary as heck when Quickbooks won't open or reconciliation numbers are damaged and no longer add up. Support is useless helping with this but I have found tricks on my own to repair it.

  • Source de l'avis 
  • Publié le 07/01/2021
Timothy B.
Timothy B.
CFM
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 23/09/2020

"Quirky but effective"

Commentaires: I am putting up with it since it is already payed for. This might work for most people and companies but I realized that I probabrally will just need to develop my own so that it can do all the things that I actually need it to do.

Avantages: The software integrates well with PayPal and can import all of my line transactions which is nice. There is basically a report for everything. I like how the software will not let you enter incorrect information (double-sided accounting entries must match).

Inconvénients: The cost is expensive. Even more so if you want to be able to use the online version. The license will only let you use on one computer. It is customizable to a point but really doesn't allow me to do exactly what I need to easily. I always have to find work arounds. It takes forever to load and uses a lot of resources.

  • Source de l'avis 
  • Publié le 23/09/2020
Merribeth B.
Realtor
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 28/08/2021

"Great for Business"

Commentaires: It also much more features that I would ever use. It does a great job as long as I keep up with it.

Avantages: Easy to keep track of where my money is being spent.

Inconvénients: It is difficult to go back and add an expense if it is out sequence, date-wise

  • Source de l'avis 
  • Publié le 28/08/2021
Kristine B.
HR
Matières plastiques, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 13/07/2021

"Straight Forward, but less than stellar customer service"

Commentaires: All in all we are able to keep our books straight and invoice our customers, so that it good. We had the 2017 version for 4 years and everything was going good, and then recently we all started to get an error message. Customer service basically told us it was time to upgrade or we would keep having problems. This was costly for us because the 2021 version of QuickBooks only works on Windows 10, and not everyone in our office has Windows 10. They didn't seem to care to help us keep the version that had worked without problem for 4+ years.

Avantages: QuickBooks saved the day when we needed a new system. The setup team was fairly easy to work with, and imported everything from our old system right into the new system.

Inconvénients: When you call customer service, they do not seem to understand their own software. They make you go through the motions of trying everything you've already tried before they actually get you to anyone who can really help. Unfortunately, sometimes it is more productive to google the answer to my problem instead of dealing with a live person.

  • Source de l'avis 
  • Publié le 13/07/2021
Johnny H.
President
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 14/05/2021

"Very Functional, but Complicated; With Irritating Pop Up Ads"

Commentaires: Overall it's positive, and the software is very powerful. Even after two years (and a degree is computer science), I am still learning things with it. The bank export to QuickBoosk import feature most banks offer has saved me many hours of time doing monthly accounting, that alone makes it work it. The pop up ads on start up (which slow down my PC even more than the software otherwise would) are very very frustrating.

Avantages: This software is very full featured. I use it for a few businesses; residential and storage unit rentals. The software has can do most everything that you would want it to do for this type of business. There's great features for setting up recurring invoices for tenants, generating all types of reports to track how your rentals are performing, and the PayRoll add on is very helpful for paying employees and dealing with quarterly and annual taxes. One very huge pro is that most banks allow you to export transactions from the bank website software into QuickBooks format, and then you can import them into QB. This saves me tons of time as I have many transactions related to the self storage business, and it makes monthly account reconciliation much much easier.

Inconvénients: There's a steep learning curve here. Many of the features and options are not intuitive at all (ironic since the company that owns this software is named Intuit). I used simple spreadsheets before this, I'm very computer oriented, and I still don't use many of the features available in this software after a few years. I switched at the recommendation of my accountant, and a steep discount in my annual tax preparation costs. There's just so much to learn here! There are tons of web tutorials available to learn things, but you have to be aware of a feature in order to know that you can use it. If you have someone that can show you the ropes, or you're willing to dig in and learn, then I recommend this software. The only major complaint that I have about it is the pop up advertisements. When you start the software, you frequently get pop up ads. This is super irritating, and it doesn't seem to matter if you click the 'Don't show this again' button. I've already bought your software, STOP SPAMMING ME!

  • Source de l'avis 
  • Publié le 14/05/2021
Michael M.
Owner sole proprietor
Musique, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 20/11/2020

"My 2nd Try At a Bookkeeping Software"

Commentaires: I didn't need a Bookkeeping program, I had a business account, deposited all my receipts from the business into that account. I paid all my business bills from that account. The BANK did my books! We moved back to Wisconsin in '98 where I had to collect sales tax. So I got a Bookkeeping program to keep track of my sales tax.

Avantages: It did what I needed it to do, kept track of my sales tax for the State and up to 8 Counties I serve. Due to it being installed on my desktop it was programed with the tax regulations for my state of Wisconsin. When it's time to file the sales tax you have to have the complete sales for the year and the complete sales number of non-taxable sales. QB Desktop Pro always had those numbers ready for me.

Inconvénients: I had no one to teach me, I was figuring it out as I went along, so I didn't get some of the vendors put in correctly at first. I had to re-work parts of it for income tax time and I never did figure out how to connect my bank.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 20/11/2020
Alan L.
Event coordinator
Hôtellerie, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 27/10/2020

"The investment is worth the time and convience"

Commentaires: Regardless overall, as a small business owner or not the utilization of using QuickBooks especially for a financial software is very easy to use. It has all the basics pretty much could anything I need on it. I haven't had an issue with QuickBooks I just recommend certain things like higher security as such.

Avantages: The easy of use, not complicated at all to utilize. it's also good with third-party applications and integrations, makes it much more easier. Price wise it is affordable since I would say it's worth the money it's for. It also has a very large support Network. Personally best software to keep financial records, especially for small businesses

Inconvénients: The security on it does lack, there isn't a two-step authentication. And there was a limitation to the number of products in the list especially for inventory purposes. There are also file size issues that need to be addressed, and personally I also believe there needs to be more utilization into e-commerce.

  • Source de l'avis 
  • Publié le 27/10/2020
Annette M.
Executive Director
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/10/2020

"QuickBooks for the Small Nonprofit Organization"

Commentaires: The program itself is excellent as seen from its popularity. My greatest need has been customer service technical support. I have been using QuickBooks for more than 20 years. Over this time I have been very happy with the improvement of their support. Depending on the level program chosen, there are varying degrees of support. I think this is the most important part of a program as complex as this. I am also very happy with the way payroll handles all the procedures automatically and that they build in the new legislation and regulations from all the states so the user is sure about what they are doing.

Avantages: QuickBooks has a sufficiently wide variety of products/service agreements to satisfy the needs of small nonprofits. I find that the service has improved greatly over the years. The customer service people are extremely able to solve problems or explain processes. Also, since the user can choose between accrual and cash based accounting, small organizations can choose the system the best satisfies their particular circumstances. The payroll package is separate, so the customer can choose whether or not to do their own payroll or have someone else do it. The payment of payroll taxes is well supported and easy to use.

Inconvénients: Because this software is so professional, there can be a steep learning curve for those without accounting or bookkeeping experience. It would be advisable for the new user to become familiar with entry level bookkeeping at least. QuickBooks also recommends that new users locate a current user to serve as a mentor. There are specially trained users who serve this role.

  • Source de l'avis 
  • Publié le 09/10/2020
Cathryn C.
Associate Director, Operations
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/12/2019

"Excellent Accounting Software for Small Business!"

Commentaires: My overall experience with QB is fantastic. I was lucky enough to have used it for many years and even learned to convert the Chart of Account structure in order to do business with the Government. Our control system plus the software enabled us to pass DCAA's accounting system audit to perform on CPFF contracts. We have also used data from QB and external reporting to submit Incurred Cost Submissions to varies Government agencies. Highly recommend to small businesses!

Avantages: I used this software for over 20 years with several small businesses. I've used it daily for many years for all accounting cycles, such as AP, AR, GL, bank reconciliation, financial reporting, etc. I love its flexibility (mistakes can be easily fixed), complexity (can even accommodate DCAA compliance), intuitiveness (to me at least), and many report functions including drill downs. It also works very well with ICAT, so that QB data can be used to calculate indirect cost rates.

Inconvénients: Cons are very few. Because I haven't been a daily user for a few years, a couple of issues I remember are:
1. Interfacing with a 3rd party payroll seems to not work well, we ended up having to make a large summarizing journal entry (however, this is not an issue at the current company b/c payroll is handled by Intuit).
2. Too few characters are allowed in the PO and Invoice Number field. Our bookkeeper still currently have to be creative in order to have everything fit.

  • Source de l'avis 
  • Publié le 06/12/2019
Jillian C.
Office Manager
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/12/2019

"Quickbooks Desktop Pro makes bookkeeping a cinch!"

Commentaires: I am winning at bookkeeping using Quickbooks Desktop Pro, what more can I say?

Avantages: Quickbooks Desktop Pro allows me to be a great bookkeeper! Isn't that worth it's monetary investment right there!? I am able to input bills/pay bills, deposits, bank reconciliations and run reports all in the same platform. I even order our checks through the software and it reminds me when we are getting low. Also, I love that I can set reminders for monthly tasks and bills that need to be taken care of without worrying about forgetting. It's tracking it all for me and I just take care of it when the reminder pops up. Now I don't have the bank account connected and that is a personal preference but it is an available feature and it has it's benefits. You can also complete invoicing and payroll through Quickbooks desktop but we already had other means to complete those tasks. I can't recommend it enough, you won't regret the investment.

Inconvénients: The only con I have about Quickbooks Desktop Pro is that going from the online version and converting to desktop is not clean. I've yet to get an import that wasn't missing something. I hope this is something Intuit will improve on in the future. But if you don't have to go back and forth then it's not an issue. I only have one client that this a bother for, other than that I keep everything on the desktop version.

  • Source de l'avis 
  • Publié le 05/12/2019
Utilisateur vérifié
ASEA
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 01/03/2019

"Easiest accounting software I've used"

Avantages: I have used Quickbooks for 19 years for twelve different companies in various industries and with various needs. QB is always easy and intuitive from every aspect, from the initial set-up of the company file to the day-to-day transaction entries. You don't need to be an accounting genius with a perfect knowledge of debits and credits in order to understand how to enter your transactions in QB. I especially like the set-up tools that guide you during set-up of various things, like payroll items. It takes the stress out of things. I also really appreciate that whether you're a new user or an experienced user, mistakes happen, and QB makes it so easy to correct or delete any transactions that you entered incorrectly.

Inconvénients: The only two cons I have found in my varied experience are: 1) QB does not track Use Tax, so you have to use roundabout ways to calculate and track that; and 2) if you live somewhere that Sales Tax is charged at the state level as well as at a county or city level, it can be tricky to get your sales tax properly set up and properly entered on your invoices. I have read that QB Online now offers better Sales Tax tracking, but I have no experience with that yet.

Réponse de l'éditeur

envoyé par Intuit le 07/03/2019

Thanks a ton for this wonderful review! I'm pleased to hear you've been a part of the QuickBooks family for over 19 years! It's great that the program has consistently delivered the tools you need to get the job done.

In regards to tracking taxes, I've submitted your review to our Product Development team. The consider feedback like yours when planning new features and updates.

In the meantime, should you ever need support or want to learn more about the program, know you can find a plethora of self-help resource online on our Community website: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us

I hope you continue to find success using QuickBooks. Thank you again for reviewing!

Clay, The QuickBooks Team

  • Source de l'avis 
  • Publié le 01/03/2019
Mike H.
President
Construction, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/06/2017

"Quick Books Pro online is awesome, scalable for large and small organization"

Commentaires: Great value, when possible still work with a book keeper and accountant.

Avantages: My business is only 2.5 years old and I have used QuickBooks from the beginning. I did my own accounting up to a few months ago as my business has grown and I don't have time to do it anymore myself. My experience with the desk top version 2015 was ok, but I wanted didn't fit my needs well as I traveled 90% of the time. When I subscribed to Quick Books Pro Online, my experience has been nothing but positive. The interface is easy to use, and its rich feature set allowed me to activate job costing features as I needed them. Now that we are in the 2 to 3 million range my book keeper and Accountant log in and use my same subscription. I save on accounting costs as I can pull my own reports which are easy to find and customize and do not need the Part time CFO(except quarterly) feedback as I can get it on my own. We will probably double or triple are gross sales next year and have no plans to change our accounting platform. Support comes free with the online version.

Inconvénients: Subscription charges double your second year of using the product. The first year you get a bundled deal to experience all of the different pay services offered by Intuit. The first year is great, but after that it can get pricey. We aren't going to change accounting platforms, but for smaller companies, you will want to scale down to the minimum subscription amount to fit your needs.
You also have to buy checks directly from Intuit as they don't support third party cheaper check services(There are services you can print your bank information on the cheaper checks, but all come with set up fees).
Online App for your phone still needs work. For me this is the weakest link in Intuits online platform. It is getting better, but still not where it needs to be. You can add expenses now and also send invoices which are improvements, but still lacking,

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/06/2017
Zandi C.
President
Construction, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/04/2017

"Quickbooks....I Use It To Run My Company."

Commentaires: Overall the best small business accounting software I have found. I would recommend it over all other products. I have used it for the past seven years and I do not hesitate to dump software that does not perform. I own and operate a smallish construction company and will likely someday need to step up to one of the big boy software packages, but until then, it serves me well.
You can get this accounting software to do just about anything you need it to with enough time and know how.

Avantages: The software is stable with very few glitches and crashes. I have never lost any significant amount of data in 7 years. It produces reports and printed materials that are widely accepted and you can get checks and other forms compatible with ease. It networks well and with a fair amount of simplicity even with several users. The Contractor Premier does a decent job of job costing if you set it up properly. You can customize all reports, invoices, statement, etc. to meet your needs and promote the branding of your company. Payroll add on service is excellent and has kept us dead on with all payroll related responsibilities.

Inconvénients: You get out what you put in. As with all software, you must know what you are doing to operate it successfully. I am very computer savvy and have a lot of experience with the proficient use of multiple advanced software programs so I thought I could just open a file and get going. Nope. Quickbooks does not work well out of the box, you will need to invest some time in getting it set up for you and your business. The cost of upgrades is unavoidable so be ready. You will need to upgrade every year to get the software support from Intuit and every time you add a seat on your license. There is no way around it that works and I have tried. There are a million secondary dealers of quickbooks, so called quickbook professionals and they have been certified by Quickbooks to use their branding and resell the software program and related support services which make purchase and support confusing and sometimes dangerous.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/04/2017
Genevieve C.
Bookkeeper
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/08/2018

"Great accounting software"

Commentaires: The overall experience has been great. QB helps keep our financials well organized, and I would definitely recommend this software to anyone, small business or large.

Avantages: QB Desktop Pro is great accounting software for a small business. It is easy to navigate and there is no shortage of options to customize it to make it work just right for your business. If you ever want to know how to perform a certain task in QB, I've found that a quick Google search will yield very helpful results, and it always ends up being very easy and intuitive.

Inconvénients: With my particular version (QB Desktop Pro 2017), the program crashes when switching between companies. You have to fully close out of one company, wait for the automatic backup to complete (if applicable), and only then enter your password for the next company and login. Even then it still sometimes closes out. If like me you only have two companies (or one!) and you rarely switch between them then it's not a big deal, but it would be very frustrating if you're switching between multiple companies many times a day.

Réponse de l'éditeur

envoyé par Intuit le 31/08/2018

I'll exhaust my resources to ensure you can seamlessly switch between companies, Genevieve. When it comes to crashes of any type, a great place to start is with this Community-hosted overview: community.intuit.com/articles/1460106. It tackles causes of a crash, as well as solutions.

While I always suggest making backups to safeguard against data loss (community.intuit.com/articles/1460106), I also encourage you to explore the Community space a bit more. Search for any specific error codes you may see before the system closes out, as this multi-function Q&A space is a comprehensive troubleshooting database with fixes penned by the engineers themselves.

Have a lovely weekend ahead, and keep up the great work at San Diego Vacation Rentals and Realty Consultants!

Jess, The QuickBooks Team

  • Source de l'avis 
  • Publié le 29/08/2018
Carolyn B.
Consultant
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/04/2017

"QuickBooks Pro Review for Small Business Owner"

Commentaires: I use QuickBooks Pro to manage my independent consulting company and selected the monthly subscription option. This has proven to be a very good decision for me, making what could be a very painful process much less onerous. When you initially log in, you are greeted with a home screen dashboard with the salient business points visually presented. The menu along the side is intuitive to use and most things are easy to find. Linking to my bank accounts was painless, and it's a one click update to get the latest transactions added for all of my accounts. My Accountant can log in with their own login (you can give up to 2 Accounting or Bookkeeping firms access) and work with my information in place. This makes my life easier so I don't have to export information and send it anywhere. I did have a struggle with the Taxes portion, I made an installment and when the transaction came in I was unable to figure out how to apply it to my Sales Tax report. Maybe I will figure it out, but it isn't a easy as other functionality has proven to be. Also, I have had issues getting cheques to print properly on my bank stock cheques, so I wish that was something that you could modify more (move fields around to actually match up with where they are on my cheque). Overall I am very happy with my choice, it is reasonably priced (about $ a month including all updates) and the functionality and ease of use have been great for someone who is not a financial expert (I'm an IT expert).

Avantages: Easy to link to bank accounts
Invoicing is quick
Can allow access to your Accountant or Bookkeeper
Love the Home Dashboard!

Inconvénients: Taxes are tricky.
You can't have a separate area for your home budgeting/expenses, would need to have a separate license and login. - this would be nice to have.
Cheque layout can't be modified so I cannot use with my bank cheques (i.e. If I want to move address info up or down to match where it should actually print on my cheque).

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/04/2017
Shannon A.
Office Manager
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/06/2019

"QuickBooks Desktop Review"

Commentaires: Some of the benefits that has helped is producing individual statements to send to out clients. This feature is nice since you can produce only a few statement at a time, since it may not be necessary to produce a whole batch at one time.

Avantages: I like how the reconcile feature works under the banking section. It allows the user to make changes by leaving the reconcile screen to make any changes within the QuickBooks program, and it still holds everything where you left off, which keeps the user from having to start over. Once complete, it creates the reconciliation detail report and a summary report, which is easy to print, or save in electronic file.

Inconvénients: My biggest frustration is just learning how to use the software. Their is always a learning curve to learning a new software program. To help with learning QuickBooks, I took a class at a local community college to learn and understand how QuickBooks works. It is also helpful to have some accounting knowledge with learning QuickBooks.

Réponse de l'éditeur

envoyé par Intuit le 22/08/2019

No one wants to do the same work twice, so you can count on us to save your progress while reconciling, Shannon. There can be a bit of a learning curve with the software, but we're positive that you can master it. We also have some great resources to help you get there, like our Community space. Here you can find helpful articles and post questions which are answered by fellow users and the QuickBooks Team: community.intuit.com

Thanks for the amazing review!
David, The QuickBooks Team

  • Source de l'avis 
  • Publié le 12/06/2019
Utilisateur vérifié
Closeout Specialist & HR Administrator
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 17/04/2018

"We love it - when it works"

Commentaires: I personally did not choose this software and would readily change to another software if it was my choice.

Avantages: It's a real workhorse and it does everything that we need it to do in the realm of accounting and payroll for our small business.

Inconvénients: Customer service is Very bad. We upgrade every year, but we spend at least 4 or 5 hours two or three times on the phone until they get it right. We have three user licenses and five computers (some users have laptops), and somehow the company file gets inaccessible and other problems keep returning. One person did something to one computer and it never worked right again, and they actually told us on the phone that they don't guarantee that what they do remotely isn't going to screw up the computer. We're in the middle of another "upgrade" right now, and again, they've managed to screw up the network. We host our company file on one computer, and all the other ones have to access it there, yet they installed the new software as "store file on this computer" for all of them yesterday. Today, we're on the phone (going on three hours) again, this time to undo all the screwups from yesterday. NOT pleased. Also, now we have to save the accountant file to media and hand deliver b/c the file is "too big" and the only way to solve that is to compress all the old data, which we need to be able to use frequently. Not happy with the customer service.

  • Source de l'avis 
  • Publié le 17/04/2018
Melissa B.
Accounts
Services environnementaux, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/08/2018

"QUICKBOOKS PRO IS THE WAY TO GO"

Commentaires: It has made it a lot easier to keep track of the progress of the business. We can monitor the customers invoicing, their payments including methods of payments, dates of payments, as well as dates of services and what services were conducted with the codes that were readily available to be put to use. This is ultimately going to make the business a lot more valuable as we will be able to calculate the gross and net values produced by the business for any given season/month/year from now on; and when the time comes for retirement we will have a hard copy to show what the business is valued at.

Avantages: Setup is so easy and efficient. Once you have your account information entered you log in and you're set to begin entering your customers/vendors/accounts. As you create them it's simple to sync them and enter payments all within the ease of clicking a button.

Inconvénients: The first time of backing up the system was a bit of a challenge as I couldn't find the file on my computer; however, I do believe that was a personal fault of mine and had nothing to do with the program itself.

Réponse de l'éditeur

envoyé par Intuit le 13/08/2018

Thanks a ton for taking the time to leave us your review, Melissa. Your comments are affirming to come across, as I loved reading QuickBooks is helping Lowers HVAC continue to grow. We're proud to be backing you and your team, and I know just where you can go should you ever have questions.

When you get a chance, explore our Community forum space a bit. This live Q&A space doubles as a troubleshooting library, and a perfect example of what you can find there is this article on system backups: community.intuit.com/articles/1436816. Even though I'm confident you're a pro at backups by now, the article above highlights what the Community has to offer.

Delighted we're doing our part to keep you on track. I'm wishing you continued business success, so when the time for retirement comes around, you'll have nothing to do but celebrate.

Jess, The QuickBooks Team

  • Source de l'avis 
  • Publié le 12/08/2018
Tracy M.
Controller
Immobilier, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/09/2018

"Quickbooks is the way to go!"

Commentaires: I manage multiple companies and all of them but one use the online version. For the one that does not pay for the monthly subscription, I use QB Desktop Pro. I love having the option and would recommend it to anyone starting out in a small business or tight on expenses. I would also recommend the desktop version if you do not have a lot of transactions going on. It is a great value overall.

Avantages: Quickbooks is user friendly and the easiest way to maintain your books for yourself, your clients, and your accountant.

Inconvénients: It is slowly becoming antiquated with technology. If you can afford to do Quickbooks online; that is the way to go.

Réponse de l'éditeur

envoyé par Intuit le 17/09/2018

I'm delighted QuickBooks is delivering the feature-set you and your clients deserve, Tracy. They're lucky to have you, and we're proud to be backing you guys. With this said, we strive to deliver the most state-of-the-art software on the market, regardless of what versions you're using. For this reason, could you let me know what parts of the Pro software seem antiquated with technology (QBCares@Intuit.com)?

That's my inbox, and I'd love to forward your comments to the developers directly. We roll out a new Desktop generation every single year (https://community.intuit.com/articles/1749284), and your suggestions are appreciated. We use your comments as inspiration for what's to come next, so thanks in advance for sharing the specifics.

Should you have any questions in the meantime, I encourage you to reach out to the product experts in our Community forum. This multi-function space hosts the article above, so post a question anytime!

Jess, The QuickBooks Team

  • Source de l'avis 
  • Publié le 13/09/2018