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4,6 (351) Écrivez votre avis ! France Produit local

En savoir plus sur lemlist

lemlist est la première plateforme de sensibilisation par e-mail automatisée avec des images personnalisées.

En savoir plus sur lemlist

Avantages :

The Liquid Syntax then randomizes those snippets for each outgoing message, thus creating a new variant of the message so that no two outreach prospects receive the same message.

Inconvénients :

The only thing about this software which was not to rate five stars was the design (UI). Used light-grey and white elements were sometimes hard to find.

lemlist - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,6/10

lemlist a reçu une note globale de 4,6 étoiles sur 5 d'après 351 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (351)

Bryce
Marketing Director
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Not fairly priced, yet the backbone is old technology (agency user with 10+ seats)

3,0 il y a 6 mois
Sous-titres en français disponibles pour la vidéo
Lisa
Fondatrice (France)
Cosmétiques, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très insatisfaite

3,0 il y a 2 ans

Commentaires : Tout est dit dans ma critique des points faibles.

Avantages :

L'équipe commerciale qui répond vite sur Linkedin avant de sursaturer et ne plus répondre.

Inconvénients :

Mon expérience avec Lemlist est très mitigée. J'ai spécifiquement pris un abonnement pour un mois, que j'ai vérifié avec l'un des commercial senior. On m'a facturé deux mois sans me prévenir. Quand je m'en suis aperçu j'ai contacté le service client (pas de mail, juste leur bot qui ne prévient pas quand on reçoit un message, et je n'ai pas que ça à faire d'être connecté sur leur page toute la journée). On m'a balancé de personne en personne avec à chaque fois des temps de réponse très lents pour me dire au final que c'était trop tard pour me rembourser le mois trop perçu (500€ tout de même). De plus, la mise en place est complexe et pas du tout intuitive. Les résultats d'ouverture de mail et conversion non satisfaisants. Je ne recommancerai pas une opération de ce genre avec lemlist.

Luc
CEO (France)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ne tombez plus dans les spams

4,0 il y a 2 mois

Avantages :

Excellent pour maximiser le reach direct de prospect sans atterrir dans les spams ou les promotions

Inconvénients :

assez cher, il faut donc constamment avoir des bases de mails ou faire des relances pour optimiser son coût

Utilisateur vérifié
Fondateur (France)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Retour d'expérience

1,0 il y a 2 ans

Avantages :

La fonctionnalité de personnalisation plaira sans doute à certain. Je n'ai jamais réellement ressenti son impact sur la performance de mes séquences mail.

Inconvénients :

Trop grand nombre de bugs et nouvelle interface peu intuitive pour un prix très haut de gamme

Réponse de l'équipe de lemlist

il y a 2 ans

Hey there! We're really sorry you feel this way. :( I'd be thrilled to discuss this in more detail, without any sales ambition on my end. :) If you ever see this, email me at vuk@lemlist.com. Btw, if you're interested in seeing a lot of use cases from different people on how personalization impacts your performance, make sure to check this out - https://www.lemlist.com/lotw

Raphael
Gérant (France)
Internet, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Top

5,0 il y a 2 ans

Commentaires : Top pour les newsletters et campagne d'emailing

Avantages :

Très bon logiciel, il fait le travail demandé

Inconvénients :

Le prix, un peu cher mais efficace, je recommande

Martin
Martin
SDR (France)
Utilisateur LinkedIn vérifié
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Solution d'emailing complète

4,0 l’année dernière

Avantages :

Multicanal très performant et facile d'utilisation

Inconvénients :

Solution un peu cher et certaines fonctionnalités ne sont pas forcément évidentes.

GARY
agent (La Réunion)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

lemlist top

5,0 il y a 3 ans

Avantages :

personnalisation des messages c'est très interessant

Inconvénients :

aucun inconvenient sur ce logiciel. excellent

Caleb
Caleb
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Lemlist Rocks!

5,0 il y a 3 ans

Commentaires : Warming up campaigns is definitely one of the biggest wins. I love how you can still use lemwarm even after warming up a campaign to keep your inbox engaged and healthy. The statistics for lemwarm and many others make it very easy to keep your inbox happy and healthy. The dynamic images and pages definitely help break the normal boring messages that most of us have all received at some point. It creates a very personal touch even if it is automated. They amount of templates available straight out of the box, definitely helps someone get started.

Avantages :

The ease and flow of the UI/UX is absolutely beautiful. Very Dynamic software and very creative with dynamic images and Landing Pages. One of the biggest things that brought me to the platform from using a different service is "Lemwarm" and the ability to automatically warm up your inbox before getting ready to launch a campaign. So many amazing features. There was definitely thought and intention with the entire platform to embody everything needed to launch a "cold" email campaign that doesn't feel so cold.

Inconvénients :

Downsides? What downsides? ;) i definitely haven't found anything about the platform or Lemlist, that I don't love!

Dave
Director (É.-U.)
Design, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Fantastic outreach tool with the power of personalized images

4,0 il y a 3 ans

Commentaires : I picked Lemlist up via Lifetime deal site, and wasn’t expecting to use it much. I have been pleasantly surprised on how useful it is and how the product is developing.

Avantages :

The email outreach space is filled with half baked products, but Lemlist really stands out. They were the first that I know of to implement image templates that could be personalized at scale. A few other features that I really love about Lemlist: - Very active in sharing tips with their community. - Rapidly developing the platform and have added some impressive features including personalized landing pages. - Great collection of premade templates. - Zapier access - Calendly integration Highly recommend!

Inconvénients :

Not much that I don’t like. Lemlist does its job and does it well. My main complaint is a lack of native integrations. I would to have a direct connection with my CRM. Right now Lemlist does offer Zapier access, but that can get expensive quickly.

Andre
Account Executive (Afrique du Sud)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Lemlist is awesome

5,0 il y a 2 mois Nouveau

Commentaires : Great!

Avantages :

It's simply, easy and fun to use! The service is great too.

Inconvénients :

I like everything about Lemlist! I like everything about Lemlist!

Wil
Creative Director (É.-U.)
Production audiovisuelle, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Not fairly priced, yet the backbone is old technology (agency user with 10+ seats)

2,0 il y a 7 mois

Commentaires : Due to how often they continually update the platform--and you would expect this to actually be a good thing but it's not--the UI will change and functionality you began to rely on working fast suddenly slows down considerably. They update their platform multiple times a week on the backend. It's like, just build it right the first time and let. it. be. It's not even adding new features it's just busy work. If you run more than 2 email addresses, you're an agency or you have 3 or more users, I suggest using a different platform, you'll get better functionality out of something like woodpecker.co or market.to then Lemlist and for a much more reasonable price. They don't even offer a discount on their $60/seat rate until you have had at least 20 seats.

Avantages :

I liked that it was fairly quick to actually queue new campaigns on lemlist. I could duplicate a campaign, keep the settings and then just put in the sender and associate a list to it. As an agency using it, I found that was effective, though actually getting the settings I'd put in to take often required a lot of server lag.

Inconvénients :

This was fixed but it took about 4 months to do it: how LONG it takes list changes to go into affect. If you for instance had 1k contacts you wanted to remove from a campaign, it would take 20-30 minutes for those to be removed. How poorly they integrated with HubSpot and Salesforce. Sure there was some integration but it required I learn ALOT about the platform to make it work as an agency. I had to make changes on HubSpot to tailor it to work with Lemlist and there is absolutely no automation interaction unless you use a third party software and even then Lemlist doesn't offer many triggers on zapier. Lemlist will throttle you into the ground as an agency if one of your domains has low deliverability the algorithm will stop them all I started sending 150-200 emails per day from each seat and before long it became 50 at most. Their pricing model is pretty insane really. Comparable software goes for half the price of Lemlist with better features and cross platform multi-channel integration. Support wasn't very helpful and very pushy for positive reviews of their support. I often was told whatever issue I had wasn't their responsibility to resolve or wasn't understood so my support requests would get escalated to their dev team who responded 3-4 business days later through the tech, not directly and the answer only rarely was actually salient to my issue so another message would have to be sent by me to clarify which took another 3-4 days.

Royan
Founder & CEO (Philippines)
Externalisation/délocalisation, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Customer service at it's finest

5,0 il y a 2 mois

Commentaires : Lemlist is my go to cold email outreach software

Avantages :

It's simplicity to help you generate leads through cold email outreach

Inconvénients :

The inconvenience caused when lemwarm and lemlist was separated

Lars
CTO (Allemagne)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

I love this tool!

5,0 il y a 2 mois Nouveau

Commentaires : Lemlist is an easy solution to integrate my CRM with my email list while personalizing my campaigns. My CRM automatically gets filled with new leads, I write a personalized icebreaker message and the rest is done by Lemlist automatically.

Avantages :

Lemlist was very easy to set up. I got my first campaign running within minutes. It supports my own server (using IMAP) and doesn't require a specific service. Also, the features it provides are really good for doing personalized campaigns - for example, I love being able to personalize the pictures I send to my subscribers. Also, the icebreaker feature has got me several important clients.I needed to contact the support once, but not for a bug but for something I didn't understand at first. Not only did they help me solve all of my problems, they also taught me how to order a beer in French!Awesome product by an awesome team!

Inconvénients :

Lemlist isn't the biggest company and sometimes it shows, their documentation isn't always up to date or lacks minor details. Apart from that, I love Lemlist for what it is and wouldn't change a thing for now.

Divyajyoti
Sr. Analyst (É.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent customer support

5,0 il y a 4 semaines Nouveau

Commentaires : Really good.

Avantages :

Product is very good and the features are fantastic. And customer support is like a cherry on a delicious cake. Customer support is quick and accurate.

Inconvénients :

Report can be more elaborative and detailed one.

Catherine
Founder (Serbie)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Brilliant

5,0 il y a 2 mois Nouveau

Avantages :

Lemlist is just what I need to "clean" my old huge lists in a safe and nice way in a combination with lemwarm. The software is great, the user experience is at the top of the game, and customer support is the best I ever had.

Inconvénients :

I'm satisfied for now. I didn't use the sales part but I plan to.

Wendsom
Graphic designer (Burkina Faso)
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Lemlist review

5,0 il y a 2 mois Nouveau

Avantages :

The software is very good and suitable for emailing professionals.

Inconvénients :

It is according to a little expensive, and not suitable for beginners

Utilisateur vérifié
Director (Nigeria)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good for sales outreach

5,0 il y a 2 mois Nouveau

Commentaires : It's helping me warm up accounts and send email to leads

Avantages :

I like the first-line customization features offered. You can also get image customization at higher tiers

Inconvénients :

I don't like how complicated it is to navigate sometimes.

Edwyn
Edwyn
Affiliate Marketer (Mexique)
Utilisateur LinkedIn vérifié
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome platform for cold emails!

5,0 il y a 2 ans

Commentaires : I can easily reach out via email to people interested in the products I offer on my site, I love how I can track and analyze the status of my emails the domain for tracking email activity can be customized by your own subdomain so these helps even more to not get flagged as a spammer. Of course, there's always important to not abuse and always respect you contacts desires whenever they won't want you to continue sending them emails to them.

Avantages :

I'm really loving the new user interface! I particularly love how I can easily change from one section to another via keyboard shortcuts, but I would say that what I love the most of this platform is the email warmer functionality it works great! it helps you to warm up your email address so it doesn't arrive in Spam or Categories section but in the Primary section instead, where users focus their attention, I also love the team, they've always been helpful to me and the support is great!

Inconvénients :

Well, I don't really dislike anything, time before there was a non customizable limit of emails to send daily (I believe it was 100) but in the most recent versions I have seen this number can be customized by the user which is something that I really appreciate!

Eric
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Great tool for lead gen

5,0 il y a 3 ans

Commentaires : Love this tool. I've been generating a consistent number of new leads every week since switching to Lemlist.

Avantages :

Easy to use and the customizable images are amazing.

Inconvénients :

The A/B Testing feature is a little confusing

Jessie
Founder (Belgique)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Use personalized images to catch the attention of prospects in email outreach

4,0 il y a 7 mois

Avantages :

The use of personalized images in email outreach enables you to catch the attention when doing cold outreach. Next to this the platform also enables personalized landing pages and other interesting features.

Inconvénients :

I am on an LTD account and upgrading can't be done without losing the LTD account. It would be nice if there would be more love to those who supported lemlist from the getgo by buying an LTD.

Utilisateur vérifié
Founder (Australie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Unique offering with exceptional personalisation

4,0 il y a 3 ans

Commentaires : We love the results and at the end of the day that's what its all about.

Avantages :

The personalisation options within Lemlist is what really sets it apart. The results when you run truly personalised campaigns made it worth the effort up front.

Inconvénients :

The price isn't the cheapest available, however there isn't really anything to compare it directly to.

Volkan
Volkan
CEO and Founder (Turquie)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great tool for cold emailing and sequence emails

4,0 il y a 4 ans

Avantages :

It's very simple to use. It has an easily understandable UI. You can add dynamic text to any images that give you an opportunity to use personalised images.

Inconvénients :

You have one unsubscribe list for all your campaigns. It would be nice to have unsubscribe list for every campaign besides the global one. If you use an automation tool and the tool adds a contact, you can't change the contact's email address. You have to delete the contact and add it manually.

Utilisateur vérifié
Business Manager (Inde)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Experience is great. Now I can send multiple customized emails with a few clicks.

5,0 il y a 5 ans

Commentaires : Lemlist saves my time, business cost and allows me to be more productive. Also, sending out customized email to my clients is now a breeze, only through Lemlist :-)

Avantages :

Since most of our business clients are based in different geographies all across the globe, scheduling the emails according to client's time zone is a great feature. Also, the cusomized auto follow up helps in saving time, enhancing my work schedule and an increased productivity. Lemlist is an amazing tool for all sales professionals and other ones looking to send out bulk email and that too customized ones.

Inconvénients :

Initially, I faced a bit of concern while changing the way I worked on my leads through excel and now transitioning over to Lemlist. However, once I moved past that phase, I think Lemlist is seriously helping me save time and business cost.

Gary
Gary
Growth Marketer (R.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simply Amazing!

5,0 il y a 5 ans

Commentaires : A super easy and efficient way to run outreach to Journalists and Guest Posts for my SEO.

Avantages :

World-class founding team, beautiful user interface, and innovative features! Lemlist landed at the same time a few alternatives also launched and Lemlist stood head and shoulders above the competition.

Inconvénients :

Lack of integrations but I believe they will come soon enough! I am looking forward to seeing Zapier so I can fully automate!

Jim
Jim
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product that keeps getting better

5,0 il y a 3 ans

Commentaires : Great support, great and ever expanding feature set.

Avantages :

The founders post a lot of great content on how to use the software in your business for best results. I feel like they really understand the user's side of this and how we run our business. They have been continuously developing this for years and it keeps getting better.

Inconvénients :

Honestly, so far I have found it very easy to use as a small business owner.

Santosh
Santosh
Marketing Manager (Inde)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great for sending customised bulk emails, prospecting and engaging existing contacts

4,0 il y a 5 ans

Avantages :

I really like the customisation that's built in. I chose Lemlist for our sales team to be able to send bulk prospecting emails and that's resulted in a massive increase in replies. What I really like most about Lemlist is the feature that checks the validity of email addresses which is missing in most other tools - and this is extremely crucial when prospecting.

Inconvénients :

- The main downside is a missing integration with Zapier. I see Lemlist as a powerful tool in a growth hacking briefcase and with a missing Zapier integration, this disables our team from doing stuff like like contact form via Zapier to Lemlist. - Unable to export contacts. Nothing else.