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4,6 (366) Écrivez votre avis ! France Produit local

En savoir plus sur lemlist

lemlist est la première plateforme de sensibilisation par e-mail automatisée avec des images personnalisées.

En savoir plus sur lemlist

Avantages :

The Liquid Syntax then randomizes those snippets for each outgoing message, thus creating a new variant of the message so that no two outreach prospects receive the same message.

Inconvénients :

The only thing about this software which was not to rate five stars was the design (UI). Used light-grey and white elements were sometimes hard to find.

lemlist - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,6/10

lemlist a reçu une note globale de 4,6 étoiles sur 5 d'après 366 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (366)

Bryce
Chief Marketing Officer
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Not fairly priced, yet the backbone is old technology (agency user with 10+ seats)

3,0 il y a 10 mois
Sous-titres en français disponibles pour la vidéo
Maroun
Digital Marketing (France)
Design, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

CRM marketing campagnes

5,0 il y a 4 mois

Commentaires : C'est un outil facile à utiliser et très beau et simpa pour l'utilisation quotidienne

Avantages :

Meilleur logiciel pour les campagnes d'emailing marketing

Inconvénients :

Pas dans plusieurs langues, juste en anglais, on doit utiliser Google translate pour toute la page et les contenus de Mails change ils s'affectent avec la traduction

Eliott
Traffic Manager (France)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Outil marketing très puissant !

5,0 il y a 4 mois

Commentaires : J'ai beaucoup Lemlist pour mes stratégies d'email marketing, j'ai vu de belles améliorations business.

Avantages :

Des campagnes marketing par email que l'on peut gérer de A à Z. Des modèles prédéfinis que l'on peut personnaliser. Facile à apprendre même pour les débutants. Clairement utile pour la performances et augmentation des ventes.

Inconvénients :

N'a pas toutes les fonctionnalités que peuvent avoir de gros concurrents historiques. Un peu cher si vous êtes une petite entreprise.

Lisa
Fondatrice (France)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très insatisfaite

3,0 il y a 2 ans

Commentaires : Tout est dit dans ma critique des points faibles.

Avantages :

L'équipe commerciale qui répond vite sur Linkedin avant de sursaturer et ne plus répondre.

Inconvénients :

Mon expérience avec Lemlist est très mitigée. J'ai spécifiquement pris un abonnement pour un mois, que j'ai vérifié avec l'un des commercial senior. On m'a facturé deux mois sans me prévenir. Quand je m'en suis aperçu j'ai contacté le service client (pas de mail, juste leur bot qui ne prévient pas quand on reçoit un message, et je n'ai pas que ça à faire d'être connecté sur leur page toute la journée). On m'a balancé de personne en personne avec à chaque fois des temps de réponse très lents pour me dire au final que c'était trop tard pour me rembourser le mois trop perçu (500€ tout de même). De plus, la mise en place est complexe et pas du tout intuitive. Les résultats d'ouverture de mail et conversion non satisfaisants. Je ne recommancerai pas une opération de ce genre avec lemlist.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Retour d'expérience

1,0 il y a 2 ans

Avantages :

La fonctionnalité de personnalisation plaira sans doute à certain. Je n'ai jamais réellement ressenti son impact sur la performance de mes séquences mail.

Inconvénients :

Trop grand nombre de bugs et nouvelle interface peu intuitive pour un prix très haut de gamme

Réponse de l'équipe de lempire

il y a 2 ans

Hey there! We're really sorry you feel this way. :( I'd be thrilled to discuss this in more detail, without any sales ambition on my end. :) If you ever see this, email me at vuk@lemlist.com. Btw, if you're interested in seeing a lot of use cases from different people on how personalization impacts your performance, make sure to check this out - https://www.lemlist.com/lotw

Marion
Responsable CRM (France)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

La prospection commerciale simplifiée !

4,0 il y a 4 mois

Avantages :

C'est avec Lemlist que nous avons nos meilleurs taux de clics et d'ouverture. La personnalisation des contenus est simple et facilitée ainsi que la gestion des landing pages. Notre prospection commerciale est boostée et automatisée.

Inconvénients :

L'offre gratuite étant très limitée, nous avons vite dû souscrire à la première offre qui nécessite un certain budget.

Luc
CEO (France)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ne tombez plus dans les spams

4,0 il y a 6 mois

Avantages :

Excellent pour maximiser le reach direct de prospect sans atterrir dans les spams ou les promotions

Inconvénients :

assez cher, il faut donc constamment avoir des bases de mails ou faire des relances pour optimiser son coût

Raphael
Gérant (France)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Top

5,0 il y a 2 ans

Commentaires : Top pour les newsletters et campagne d'emailing

Avantages :

Très bon logiciel, il fait le travail demandé

Inconvénients :

Le prix, un peu cher mais efficace, je recommande

Martin
Martin
SDR (France)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Solution d'emailing complète

4,0 il y a 2 ans

Avantages :

Multicanal très performant et facile d'utilisation

Inconvénients :

Solution un peu cher et certaines fonctionnalités ne sont pas forcément évidentes.

GARY
agent (La Réunion)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

lemlist top

5,0 il y a 3 ans

Avantages :

personnalisation des messages c'est très interessant

Inconvénients :

aucun inconvenient sur ce logiciel. excellent

Caleb
Caleb
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Lemlist Rocks!

5,0 il y a 3 ans

Commentaires : Warming up campaigns is definitely one of the biggest wins. I love how you can still use lemwarm even after warming up a campaign to keep your inbox engaged and healthy. The statistics for lemwarm and many others make it very easy to keep your inbox happy and healthy. The dynamic images and pages definitely help break the normal boring messages that most of us have all received at some point. It creates a very personal touch even if it is automated. They amount of templates available straight out of the box, definitely helps someone get started.

Avantages :

The ease and flow of the UI/UX is absolutely beautiful. Very Dynamic software and very creative with dynamic images and Landing Pages. One of the biggest things that brought me to the platform from using a different service is "Lemwarm" and the ability to automatically warm up your inbox before getting ready to launch a campaign. So many amazing features. There was definitely thought and intention with the entire platform to embody everything needed to launch a "cold" email campaign that doesn't feel so cold.

Inconvénients :

Downsides? What downsides? ;) i definitely haven't found anything about the platform or Lemlist, that I don't love!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Big fan of this tool. Offering an amazing degree of personaliziation

5,0 il y a 3 ans

Commentaires : Lemlist was extremely helpful in personalizing outreach at scale. You get a lot for your money. Extra features like the pods or super fast customer service make this tool a no-brainer when it comes to cold outreach.

Avantages :

Degree of personalization; bulk import & export functions; extremely helpful customer service (quick & effective responses)

Inconvénients :

The only thing about this software which was not to rate five stars was the design (UI). Used light-grey and white elements were sometimes hard to find..

Darpan
Darpan
Marketing Manager (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Personalized email outreach platform

4,0 il y a 3 semaines Nouveau

Commentaires : Overall experience with lemlist is pretty good it almost covers all the requirements for an email marketing tool.

Avantages :

It allows me to create highly personalized email templates and campaigns with many variables like images. It also offers A/B testing that helps me to optimise my email campaign. And it's user-friendly interface is so good that even a person who is new to email marketing can use this platform.

Inconvénients :

Although it provides Analytics for your email campaign it is not that extensive compared to some other email marketing tools in the market.

Eli
Head of Marketing (R.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great outreach platform but lacks integrations

3,0 il y a 2 mois

Commentaires : Real focus on deliverability and staying out of spam filters which is what you want from an outreach platform, but no integrations apart of salesforce and Hubspot which is very annoying. The reporting was not great and you couldn't build custom reports for your needs

Avantages :

The focus on deliverability and avoiding spam filters, lemwarm

Inconvénients :

No good integration with CRMs, we use Zoho CRM and we found it very hard that it did not have a native integration with it and that is the reason we stopped using it.

Mei
Marketing (Singapour)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Good for Email Marketing but Pricey

4,0 il y a 3 mois

Commentaires : Have an average experience using Lemlist

Avantages :

Lemlist is an excellent email marketing tool due to its user-friendly interface. The option to review before sending is especially helpful for those who want to add a highly personalized touch to their message. Additionally, implementing and scaling dynamic media add-ins such as video thumbnails and images is effortless.

Inconvénients :

Although the tool enables users to create a sequence and move contacts through an email flow, it lacks complex automation features. Consequently, constructing intricate flows that direct contacts to different lists and sequences based on their actions or inactions becomes slightly more challenging.

Nicholas
Fitness Research Director (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Favorite email solution

5,0 il y a 3 ans

Avantages :

Everything from the ease of use, the functionality, and the teams dedication to always making significant improvements to the product.

Inconvénients :

The only issue I had was when I would load up prospects for a campaign and find there was an error, it was terribly difficult to fix that error. Thankfully, with a recent update, you can now rollback uploads which has saved me on more than one occasion.

Andre
Account Executive (Afrique du Sud)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Lemlist is awesome

5,0 il y a 6 mois

Commentaires : Great!

Avantages :

It's simply, easy and fun to use! The service is great too.

Inconvénients :

I like everything about Lemlist! I like everything about Lemlist!

Royan
Founder & CEO (Philippines)
Externalisation/délocalisation, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Customer service at it's finest

5,0 il y a 6 mois

Commentaires : Lemlist is my go to cold email outreach software

Avantages :

It's simplicity to help you generate leads through cold email outreach

Inconvénients :

The inconvenience caused when lemwarm and lemlist was separated

Ezekiel
President and CEO (Canada)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Lemlist Reviw

5,0 il y a 2 ans

Commentaires : Lemlist has been a very effective and essential tool for our business

Avantages :

Integrating Lemlist and adding it to the list of tools we use help us warm our email inbox to run run various email marketing campaigns - we found it essential and helpful.

Inconvénients :

Lemist like other similar service providers comes at a relatively high cost especially as services are priced per user it doesn't take long for the total cost to add up and becomes quite an expensive tool to use.

Michael
CEO (R.-U.)
Recrutement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very good mass email platform

5,0 il y a 2 mois Nouveau

Commentaires : Very good.

Avantages :

It's easy to set up, the reporting is great and the support is lightning fast.Some cool features with custom images too, which can make campaigns very unique.

Inconvénients :

Nothing really... It's a good platform with no pitfalls I can identify.

Thomas
Director of Marketing (Canada)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great experience overall

4,0 il y a 7 mois

Commentaires : Really great experience overall - we've had some amazing results with the solution.

Avantages :

The personalization features are powerful, such as the variables on images. The software is very easy to use and they have an incredible Customer Success team who answers questions in 2-3 min and produce a ton of resources to make you successful. Love the multi-platform capabilities too.

Inconvénients :

2 things. One is reporting. You have some campaign stats but no intelligence to help you focus. An example is a leaderboard with the most engaged leads of a campaign across all platforms so that the sales team knows who to focus on. Would love some automated tips based on their knowledge acquired from other customers - similar to Gong giving tips on how to get better on customer calls. Second is automation rules. You don't have the IF THIS THEN THAN rule to create multiple logics based on behavior. Example being if no reply on LinkedIn after 3 days, then switch to email.

Nathan
CEO (É.-U.)
Services sans fil, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

It Works

5,0 il y a 3 ans

Avantages :

It's not over the top. There's not one million features, there are no bots and suggestions everywhere, it just makes cold outreach easy and effective.

Inconvénients :

I wish the left menu was a little easier to navigate, and that I didn't have to pay per individual seat.

Liz
Company Founder (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

decent product, horrible customer service

4,0 il y a 5 ans

Avantages :

Being able to customize each email is great and has resulted in more responses from cold emails. The tool itself is good and has some nice features - primarily the individual customization

Inconvénients :

Their knowledge base is lacking detail and primarily just covers the basics of setting up, so you will likely reach out with questions because something isn't working (they did get back to me with a workaround) or isn't clear (like you need to set up Gmail alias but not how they work with the tool - they've since added some detail after my aksing), however, they were extremely rude when I responded that it would have been great if the explaination had been included in the initial article - it now does. Because I didn't set something up completely correct initially (because of the initial lacking detail) I've since had a question about manually removing people from a sequence, they won't respond, I've asked THREE different times, and am running out of time before the next email in the sequence is to be sent, but as I said their customer service is rude and doesn't respond.

Josh Bernthold,
Josh Bernthold,
Agency Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Nothing short of AMAZING!

5,0 il y a 5 ans

Commentaires : Simplistic and easy bulk email automation for my outreach and sales campaigns

Avantages :

Constantly trying to improve the software base on customer feedback! They also have helped with thinking "outside the box" on grabbing the attention of people you email with their image templates. Competes with some of the other top email automation and outreach software and I am certain they will be a staple in the industry before too long. Genuinely want to make their product one of the best and don't mind you reaching out to them on their social profiles. What companies want to connect and build lifelong relationships with you on a personal level? So glad I had the opportunity to have Lemlist a part of my marketing and email strategy. Definitely give them a try even if you are using something else at the moment. You just may find you love what they have to offer!

Inconvénients :

I do not have much bad to say about Lemlist. For a software that is new in the space, they are on track to produce something truely amazing. There are features I could use that are not available as of yet like being able to schedule time blocks when emails can go out. For example, the software sends out emails from 6a-9a and then again at 6p-9p instead of having one huge time block but I am sure something will be in the works before too long.

Ricardo
Director (R.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great online SAAS to help with my email outreach and prospecting

5,0 il y a 5 ans

Commentaires : It does exactly what I need it to in making campaigns while prospecting and allowing me to track everything.

Avantages :

I like how simple and easy it is to use and understand. I have picked it up fast and begun making many campaigns sending emails while it tracks everything and even gives me a history log on what happened such as when the specific recipient opened the email etc. The image templates are good as well as you can send images with the recipient's name in and mass send them while Lemlist changes the name on each of the images. Great customer support should you need them answered any questions I had quickly.

Inconvénients :

To be fair there is not really any Cons as it does what it says on the tin and more and is reliable and does everything I need it to do. If I had to be super picky I would say it just needs some borders around the sections to better separate the sections inside lemlist but this is not a big deal as once I'm using it I barely notice.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

not the nicest support

3,0 l’année dernière

Commentaires : ive been having an issue where i think my ip is blocked on their side so i cant connect any email to their service anymore but they dont seem to know whats happening. weve been on the case for days with my domain name provider and lemlist and its been established that lemlist has an issue but none can do anything. i then ask for a refund but they keep refusing or ignore the request. their service support isnt always available either during their working hours and if youve been talking to someone, none will actually take on your c ase, they'll just tell you to wait for the one whom youve previously dealt with.

Avantages :

the tool is useful and user friendly it has nice functionalities but nothing can be done for you if your issue is IT related....

Inconvénients :

the customer support that doesnt seem to know much about issues the tool has and are relieved when they think the problem isnt theirs and kinda tell you to bog off