Avis clients sur RemotePC

Meilleur logiciel

Commentaires : remotePC me permets de gagner plus en temps

Avantages :

Le produit est très facile à utiliser et mérite d'être saluée

Inconvénients :

Je pense que remotePC devrait améliorer d'avantage ces fonctionnalités rendre plus fluide

contrôle a distance simple et intuitif

Avantages :

Logiciel de contrôle à distance simple et intuitif. Avec une grande variété de fonctionnalité

Inconvénients :

Temps de latence avec ordinateur distant un peu élevé ce qui rend l'utilisation parfois Complexe

RemotePC Gave Me Freedom!

Commentaires : For me, RemotePC is a great solution when I'm away from home and need to work, but also need to be able to access information, files or other programs stored on a computer at home.

Avantages :

I work from home, running my own freelance writing business, and I primarily use a desktop computer. Whenever I traveled to visit family, I was able to continue working on my laptop, but I often needed files, images or other information that was only on my desktop. I did some research and found RemotePC and decided to try it. I really liked that it was easy to set up and use, even for non-techies. It gave me reliable access to everything on my desktop computer at home, but with the freedom and mobility of using my laptop when I traveled.

Inconvénients :

I honestly can't think of anything negative...every experience I had with the software went smoothly, and it always worked when I needed to use it. I never even needed to contact support, but it's there if you ever need it.

I can't believe I did not use this product years ago

Commentaires : I am so overjoyed that I have told others. I have already had 3 friends in the last week download and begin using RemotePC.

Avantages :

The software was easy to download onto the computer. It is also easy to use and very fast to connect to my office computer. The first time I downloaded it to my office and then to my laptop, I logged on 15 diffrent times during the day to just make sure it worked. I just logged on now as I write this review and I got to my computer at work in seconds. It's fast and so affordable. I was using TeamViewer for the last few years and they were charging me over $600 for a single user. I can't believe RemotePC is better and is way more affordable.

Inconvénients :

Honestly, there is nothing so far except for slightly slow transitions of screens occasionally. But that is more due to my internet at my office vs. the Remote PC product itself.

Remote PC User

Commentaires : Was real easy to setup and use.

Avantages :

This is a fairly good program, east to setup and use. Does what its intended to do and it does it fairly well.

Inconvénients :

Could be a little more up to date it looks like an old program. Don't like the performance and classic options.

Alternatives envisagées : Splashtop Business Access

Logiciel antérieur : AnyDesk

Pourquoi passer à RemotePC : Mostly Price. Having said that I really liked the splashtop layout and features.

RemotePC - Solid, fast, easy to implement

Avantages :

I used the product several years ago, and it was good, but now it is excellent! It is very fast, easy to install, reliable, and the screens are well-designed and intuitive. Remote functions, file transfer, printing - all very solid.

Inconvénients :

I had trouble accessing the newer "performance" version on one system. I believe the fault was with a virus protection software. It only took a few minutes with tech support (whom I was able to reach quickly) to resolve the issue.

RemotePC - An Efficient Remote Access Solution

Commentaires : I've been using RemotePC for a few months now and I'm extremely satisfied with it. It makes my remote work a lot smoother and easier. I'd highly recommend it!

Avantages :

I love the convenience of accessing my office computer from anywhere. It's super easy to use, fast and secure. Great for remote work!

Inconvénients :

The only downside is the cost for more than one computer, but it's still worth it for the convenience it provides.

Best Remote Ever

Commentaires : It has been amazing! Affordable, simple, easy! The price is insanely better than anywhere.

Avantages :

Multi monitor function is so simple and works amazing! Printing is quick and easy.

Inconvénients :

There are no cons to this software. It makes all other remotes look like junk.

Alternatives envisagées : Splashtop Remote Support

Pourquoi choisir RemotePC : Multi monitor function that was simple and affordable. TeamViewer raised their price again and their multi monitor set up is harder to use.

Logiciel antérieur : TeamViewer, Splashtop Business Access et Chrome Remote Desktop

Pourquoi passer à RemotePC : Multi monitor and price was better.

RemotePC Blows Away Competition

Commentaires : This has been a refreshing change so far. The ease of use and ability to have my team access the host system has been flawless. I didn't need to pay the big bucks for sporadic access...

Avantages :

It is extremely important for my team to be able to access a non-cloud based application on a host computer. RemotePC was easy to set up and easy to use. The cost is negligible, compared to competitors.

Inconvénients :

Printer access and file transfer was a little complicated; especially in the application versus website access.

Alternatives envisagées : GoToMyPC

Pourquoi choisir RemotePC : We have been a user of another product fro years. For what we needed, they have priced themselves out of our market.

Logiciel antérieur : GoToMyPC

Pourquoi passer à RemotePC : Price

Smooth and Efficient

Avantages :

Quick to access remote device. Software remembers login so less authentication required.

Inconvénients :

Switching back to current device requires minimizing or clicking out of the RemotePC screen. Something more efficient here would be better.

Alternatives envisagées : Windows 10 et Chrome Remote Desktop

Pourquoi passer à RemotePC : Easier to setup and use software when devices are on different networks.

Easy to use and reliable

Commentaires : My experience is good so far.

Avantages :

Easy to use and convenient, it is always ready to use when you have set up that way.

Inconvénients :

Chat option can be better and needs some improvement

Remote desktop easily

Avantages :

Connecting and remote connection with desktop using RemotePC is very easy and can be setup as fast as under 1 minute. I use it to solved minor problem on my colleague desktop from my workstation.

Inconvénients :

It need a strong and stable internet connection on my end and the target desktop to have a smooth connectivity.

Mediocre support and continuous issues

Commentaires : My overall experience using the tool when not running into any issues is alright, if everything was working and going to plan i was able to work as intended. Unfortunately, this is a rare occurrence for me personally. Due to the lack of EU support, we have had to wait days for an issue to get solved, sometimes even to not get an answer back till we contact support back ourselves. Because of this support and the continuous number of issues we have run into we, at the current state of the product, would not recommend it to businesses planning on using it in the EU region. I feel like the product would be a lot more useable if you have the phone support the US region does, this is why i recommend getting an EU line.

Avantages :

What i like about the software is the availability is has, you are technically able to do anything you have to be able to do in a remote session to be able to work normally in a remote session like; printing, file transfer and the fact you are able to launch certain apps only through RDP Connector.

Inconvénients :

What i currently do not like about RemotePC is the lack of support for people in the EU region and the number of issues we have run into. The support for people in the EU region is slim to none, the chat support is great, but they are only 1st line and are not able to perform any actual support actions other than tell you where you can get help, help you with FAQ and check the status on your support tickets. The actual support (via email and phone) is poor. We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to wait a few business days before an issue can be resolved and that we should check our email through the week. This has cost us a lot of time and because of this we have not been able to finish the work for a client for nearly a month now. The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support again and get told to wait a few more days and give the team some more time. As an IT provider this is unacceptable and can cause for a loss of clients, this also causes for a company to look into other alternatives to this product. Therefore, my biggest suggestion for RemotePC is a support line for Europe or a general 5 day 24 hours a day call line.

Alternatives envisagées : Splashtop Business Access

Pourquoi choisir RemotePC : Mainly the price of the product, splashtop is a lot more expensive than RemotePC.

Logiciel antérieur : Splashtop Business Access

Pourquoi passer à RemotePC : We ended up choosing RemotePC because the trial we did felt good and had all the actions we needed to supply this program to our clients. But because of the number of issues we have been having we are now in doubt of said decision again.

Great product for remote access

Commentaires : I have been using Remote PC for two years now. It was a Godsend when I needed to figure out how to remotely access my first client. Especially in this day of COVID, everyone needs to be able to remotely access a computer.

Avantages :

It is a wonderful product and the price can't be beat. We also use this product at my workplace. It is wonderful that I can copy documents from one computer to another. Before this feature, I was having to email documents from one computer and then access them through email on the other. I also like that I can have multiple clients on my computer.

Inconvénients :

The only thing I don't like about RemotePC is that the screen of the remote computer is very small and hard to see.

A great tool

Commentaires : In general it has been great! Easy to use, easy to configure and easy to follow up. Also is very cheap and offers a lot of stuff to make your remote working even better

Avantages :

Is very easy to start using this tool, you don't need to be an IT expert (even your user don't need to)

Inconvénients :

Sometimes there is lag on the connection, and from time to time the screen just get black, so you have to close and open the software again (from the controller PC), but it happens rarely

Alternatives envisagées : TeamViewer

Pourquoi choisir RemotePC : Google only offer 30 min connection, after that you are obligated to clic if you want to continue using. We can afford to monitor and clic each 30 min

Logiciel antérieur : Chrome Remote Desktop

Pourquoi passer à RemotePC : Because the price, the software is not as bigger as others in therms of MB, and is very easy to use

New SOHO User

Commentaires : So far after a few days I like the program. It is a good value.

Avantages :

Remote PC appeared to have benefit to our organization and I decided to give it a try. I have only employed it for a few days. My first connect was eventually successful with the help of help desk chat. The presentation of the remote screen, Mac as remote and PC as host, was clear, responsive and uncluttered. I can see it will take a while and some more coaching to fully understand and operate. I am up for that. It has been a good beginning.

Inconvénients :

I am an experienced PC user, but it will take watching videos, reading FAQs and coaching from the Help Desk to be fully up and running. It's not entirely intuitive.

Alternatives envisagées : AnyDesk

Pourquoi choisir RemotePC : Yes. We went from free on the old platform (too many restrictions), and to paid for Remote PC. I think it will be well worth it.

Logiciel antérieur : TeamViewer

Pourquoi passer à RemotePC : It just seemed right, and the cost was reasonable. As a non-profit we need to operate frugally.

Remote Access

Commentaires : RemotePC has been super easy to deploy. The speed is very responsive. I am access a dual monitor computer, so RemotePC is very easy to switch between monitors on the remote desktop.

Avantages :

Ease of deployment, very fast and secure.

Inconvénients :

So far, I have not found any downsides to RemotePC.

Alternatives envisagées : MSP360 Managed Backup

Pourquoi choisir RemotePC : They started charging for unattended access, so I had to make an assessment of a product that I would now need to pay for.

Logiciel antérieur : MSP360 Managed Backup

Pourquoi passer à RemotePC : Considerably lower price and I was already using iDrive Backup for many years and have been very satisfied.

A remote support tool

Commentaires : I used it to assist other teachers during remote lessons.

Avantages :

It is possible to use the attended access feature without any setup. It's really useful when the people on remote don't have too much computer experience.

Inconvénients :

All subscription options are paid per year. So you have to use it for at least one year. When used with file sharing, it gets slow.

RemotePC allows me to work remotely on client machines

Commentaires : I'm an account and need to access my client's accounting records. Some clients use software that isn't online, so I set up a remote connection to their machine. This allows me to access their machine when I need to. This has saved me so much time because I don't have to travel to their location.

Avantages :

RemotePC gives me the ability to have attended and/or unattended access to client machines (Mac or PC). This is so helpful as I don't have to spend time traveling to a client and I can work late at night or early in the morning.

Inconvénients :

Nothing that I've seen yet. It's super simple and does what it should; allows remote access to machines.

Decent cost effective solution for remote connections.

Commentaires : I'm happy with the product, but it really could use some improvements.

Avantages :

Basic functions work well. Mobile integration works. features are exceptional for the cost.

Inconvénients :

Very difficult to operate and organize more that one device at a time. Admin functions aren't made for even small groups of systems, even though the pricing plans are encouraging this.

Alternatives envisagées : TeamViewer et GoTo Webinar

Pourquoi passer à RemotePC : Fair pricing for the service.

Excellent mind free software

Commentaires : I'm really happy with this software, very practical and the team members can use it even when not very skilled in tech. The user setup was done by mail instrutions to the team during the pandemic. Team work and communication betwen users is very useful.

Avantages :

Easy to set up, fonctions without a glitch, easy access to multiple computers, team work and control

Inconvénients :

No cons detected, Just be aware as with other software that windows updates can 'disconnect' a remote computer. Just have to reestart PCRemote and it gets back on.

Just a pain

Commentaires : Have been unable to do any work with it. Have spent a good deal of time reviewing network and permission fundamentals to no avail. The idea behind this product is the lack of a need to do this review and search. Old version (years back) actually worked.

Avantages :

It works infrequently and randomly. Usual best is Connect, Authenticate, End Session. Then RemotePC Ends Session on its own without opening remote control page. To be fair, maybe 1/20 it may.

Inconvénients :

Only need simplest remote control features across different systems for benchmarking. Won't really work even in one building across two floors and one simple intranet.

RemotePC makes managing my clients a breeze

Commentaires : Excellent experience. Highly recommended. Lifetime customer

Avantages :

Does everything that LogMeIn Rescue does at the a fraction of the cost

Inconvénients :

No issues at all so far. I have used remote access software in the past. RemotePC is easy to use

Alternatives envisagées : AnyDesk et LogMeIn

Pourquoi choisir RemotePC : Cost and Features

Logiciel antérieur : AnyDesk

Pourquoi passer à RemotePC : Features and Cost

It just works!

Avantages :

Much cheaper than the competition. Really easy to use for both the remote support technician and the customer.

Inconvénients :

Nothing, very happy with it. It just works.

Alternatives envisagées : TeamViewer

Pourquoi choisir RemotePC : Cost

Logiciel antérieur : TeamViewer

Pourquoi passer à RemotePC : Cost

Affordable remote control software

Commentaires : Even though so many of our tools are in the cloud these days, the ability to remote into a main workhorse computer, from a laptop, and use its specialised apps and computing power, meant it was easy to be untethered from the home or work office. We also used this software to enable our development team to remote access a Mac so that they can do real UX testing in Safari from their PC's.

Avantages :

RemotePC is fully featured yet extremely affordable. The peace-of-mind knowing you can remote into another computer within your shared network, at any time, is great and so easy to do.

Inconvénients :

Adding multiple machines into the shared network takes some work to do the first time around, but once it's done you don't have to worry about it.

Alternatives envisagées : TeamViewer