Avis clients sur Blink

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Élue une des meilleures applications pour les employés, Blink combine un flux d'entreprise, un chat, des sondages et un stockage de documents dans votre propre portail personnalisé.

En savoir plus sur Blink

Avantages :

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Inconvénients :

No comment to make at this time as I am a new user.

Blink - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,6/10

Blink a reçu une note globale de 4,6 étoiles sur 5 d'après 110 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (110)

Christi
Christi
Director, Organizational Development and Training (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A Surprise Underdog Comes Through

5,0 il y a 3 ans

Commentaires : I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Avantages :

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Inconvénients :

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Nathan
Performance & Development Manager ()
Transport routier/ferroviaire, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect solution for remote workforce

5,0 il y a 2 ans

Commentaires : Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Avantages :

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Inconvénients :

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Réponse de l'équipe de Super Smashing

l’année dernière

Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

Utilisateur vérifié
YouTube Marketing Manager (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fine for communications, lacking in other features

3,0 il y a 4 ans

Commentaires : More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Avantages :

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Inconvénients :

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Réponse de l'équipe de Super Smashing

il y a 4 ans

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

Christophe
Christophe
Maintenance Team Leader (France)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Blink : An easy collaborative tool to share information inside the teams !

4,0 l’année dernière

Commentaires : This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

Avantages :

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Inconvénients :

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Réponse de l'équipe de Super Smashing

l’année dernière

Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Sarah
HR Generalist (É.-U.)
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Excellent! Zero Complaints!

5,0 il y a 3 ans

Commentaires : Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Avantages :

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Inconvénients :

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Adrian
Head of Operations (R.-U.)
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Collaborative tool

5,0 l’année dernière

Commentaires : i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Avantages :

the home feed page for seeing and sharing what is going on in and around the business.

Inconvénients :

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Réponse de l'équipe de Super Smashing

l’année dernière

Hi Adrian, thank you so much for taking the time to write us a review. It's great to hear that key features like the Feed are helping your business stay connected. We are sorry to hear that finding specific items to share was difficult. Your feedback has been given to the Product Team to review. If there are any additional features you would like to see on Blink, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Lydia
Senior Graphic Designer (É.-U.)
Services environnementaux, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A great Intranet for the whole company

5,0 il y a 5 mois

Commentaires : This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Avantages :

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Inconvénients :

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Katherine
Director (R.-U.)
Utilisateur LinkedIn vérifié
Construction, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Alternative Intranet

4,0 il y a 4 ans

Commentaires : We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Avantages :

- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Inconvénients :

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Utilisateur vérifié
Business Data Insight Analyst (R.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Work Communication Platform

5,0 il y a 5 mois

Avantages :

This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy.

Inconvénients :

Some of the post filtering options do require some setting up and testing, but once done it's easy to use.

Margaret
Director (É.-U.)
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy Communication Platform

5,0 le mois dernier Nouveau

Commentaires : Blink is easy to use and very user-friendly.

Avantages :

Blink allows us to have our own internal communication platform that allows not only supervisors to share information, but also allows employees to share pictures, posts, and more.

Inconvénients :

I would like to be able to use different fonts and colors on posts!

Kingsley
HRBP (R.-U.)
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

4,0 l’année dernière

Avantages :

New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

Inconvénients :

The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

Réponse de l'équipe de Super Smashing

l’année dernière

Hello Kingsley, thank you for leaving Blink a review! We are happy to hear that Blink is your one-stop-shop for communication and HR systems. The Hub is one of our staple features, so it is great to see how helpful it is to our users. We appreciate your feedback on the Feed and usage reports and have passed your requests to the Product Team. If you have more features that you would like to see, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

leon
Transport Optimisation Manager (R.-U.)
Production alimentaire, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Blink Feedback

5,0 il y a 3 ans

Commentaires : Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.

Avantages :

Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.

Inconvénients :

We need understand further before we can express any con's at the moment.

Loic
Barista (R.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Incredible

5,0 il y a 5 ans

Avantages :

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.

Dean
Deputy Recruitment & Training Co-ordinator (R.-U.)
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good Communication Tool

4,0 il y a 3 ans

Commentaires : Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.

Avantages :

Blink is a good way of getting information out to colleagues across different areas of the business.

Inconvénients :

Would be nice to be able to post in different styles of font. Bold/italic etc. Sometimes users have issues opening attachments.

Dane
Deputy Director (É.-U.)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Blink is a great tool for communication

5,0 il y a 2 ans

Commentaires : Very positive way to share data across the company.

Avantages :

I like that the data included keeps the entire company aware of things that are going on.

Inconvénients :

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Réponse de l'équipe de Super Smashing

l’année dernière

Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

NhaVinh
Salesforce Project Coordinator (É.-U.)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Useful App and Resource for Corporate Communications

4,0 il y a 2 ans

Commentaires : My overall experience so far, has been positive.

Avantages :

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Inconvénients :

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Réponse de l'équipe de Super Smashing

l’année dernière

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Frederic
Solution Manager (France)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

WIll be improved

4,0 l’année dernière

Commentaires : It is more secure then gmeet. but less integrated with mail, agendas

Avantages :

I like the very easy way to create a new channel with colleagues. Always ontop on one screen (an APP)

Inconvénients :

lack of integration with gtools suite (email/agenda) in both direction.

Réponse de l'équipe de Super Smashing

l’année dernière

Hi Frederic, thank you for leaving us a review! We are glad to know that Blink is facilitating communication with your colleagues. I have passed your integration suggestions to the Product Team. If there are more feature requests you would like to make, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Anup
Finance Manager (R.-U.)
Vente au détail, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent software

5,0 l’année dernière

Commentaires : Live News and posts from all the depots in one place :)

Avantages :

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Inconvénients :

There is nothing to dislike about Blink :)

Réponse de l'équipe de Super Smashing

l’année dernière

Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.

Bradley
Recruitment Administrator (R.-U.)
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Blink user

4,0 l’année dernière

Avantages :

Easy communication with team and other members of the organisation

Inconvénients :

see info that is unnecessary to me. Not being able to see relevant info due to the ammount of info on there

Réponse de l'équipe de Super Smashing

l’année dernière

Hello Bradley, thank you for your review of Blink. We are glad that Blink is an easy tool to help your organisation's internal communication. Our Product Team is always looking to improve the user experience, and we appreciate your feedback on limiting the amount of information you see. If there are any other features you want to request, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Aoife
Senior Legal Editor (R.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Makes work more productive

4,0 il y a 5 ans

Avantages :

Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.

Inconvénients :

Sometimes inappropriate gifs (racist, sexual content etc) I also don't like that it tracks your usage but does not make that clear from the outset and doesn't appear to have an option to switch that off. In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.

Graham
Bus Driver (R.-U.)
Transport routier/ferroviaire, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent networking app

5,0 il y a 3 ans

Commentaires : Excellent, very useful

Avantages :

Excellent way to communicate between employees on a one to one basis and also public posts for a whole group to see

Inconvénients :

If you add an image into a reply you can't also comment on the image in the same reply.

Peter
Business Analyst (É.-U.)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Our Company's Bulletin Board

5,0 il y a 2 ans

Commentaires : Our company has been using Blink for company announcements, holiday celebrations, employee recognition, and so much more. It's like a bulletin board right on my laptop!

Avantages :

Blink has a very easy-to-use interface and our company has included important links for the users.

Inconvénients :

Unfortunately, I don't use Blink enough to have a say on what can be improved. I just read it to catch up on company information.

Réponse de l'équipe de Super Smashing

l’année dernière

Hi Peter, thank you for leaving us a review. We are glad to know that users such as yourself are enjoying Blink's various features and finding it useful and easy to use.

Kirstin
Admin Assistant (É.-U.)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Social Media for work

5,0 il y a 2 ans

Commentaires : I use it daily, especially to get to quick links on there.

Avantages :

I like that it keeps team members in the know and able to post awards and recognition for one another and people to see events / announcements.

Inconvénients :

I like all features so far, it's a nice platform.

Réponse de l'équipe de Super Smashing

l’année dernière

Hello Kirstin, thank you for your review! We are happy to learn that Blink is boosting your internal communication, engagement and company culture. We are always looking for user insight, so thank you for taking the time to let us know what you like about Blink.

Mark
PCV Driver (R.-U.)
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BLINK AND YOU'VE MISSED IT.

4,0 il y a 3 ans

Commentaires : I've never had a problem with it, generally speaking it's enhanced my working experience.

Avantages :

It's not just just a Facebook type, it's so much more work related with tools that directly relate to my job.

Inconvénients :

It's viewed by everyone, including senior management and it's always there even during your time off.

Eyouel
Salesforce Engineer (É.-U.)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great tool

5,0 il y a 2 ans

Commentaires : I have been using everyday since I joined my current company. It has been a great tool start my day

Avantages :

Great tool to build company culture. I keep informed on most company announcements through Blink

Inconvénients :

Maybe a bit more integration with other software

Réponse de l'équipe de Super Smashing

l’année dernière

Thank you for your review Eyouel. It is great to hear how you keep informed and build company culture through Blink. I have passed your suggestion for more integration with other software to our Product Team. If there is specific software you would like to see integrated, we suggest that you inform us via the Product Portal so that we know exactly what you need here: https://portal.joinblink.com/tabs/2-under-consideration We do have integrations set up with several other softwares, which you can see more on how to use on our support pages here: https://helpdesk.joinblink.com/support/search?term=integration