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Avis clients sur Citation Canada

En savoir plus sur Citation Canada

HRdownloads est un partenaire commercial des RH au Canada qui prend en charge plus de 500 000 utilisateurs. Découvrez tout ce dont les RH ont besoin dans un seul et même outil dès aujourd'hui.

En savoir plus sur Citation Canada

Avantages :

For small to medium sized organizations the variety of online learning programs is a true time and cost saver. I find HR Downloads is priced fairly and the product offerings don't compare.

Inconvénients :

Status changes are not the easiest on a mass change basis.

Citation Canada - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,6/10

Citation Canada a reçu une note globale de 4,6 étoiles sur 5 d'après 34 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (34)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Some pros and cons about HRdownloads

4,0 il y a 6 mois

Commentaires : HRdownloads is very useful especially if you need a template or get an idea on how to create something for HR purposes.

Avantages :

The available templates that we can use anytime. Those templates save a lot of time and research.

Inconvénients :

Maybe the integration part? We cant integrate the HRdownloads to the EDM tool that we are currently using.

Réponse de l'équipe de Citation Canada

il y a 5 mois

Our support team is thrilled with your review. We thank you for your kind words and for choosing and trusting HRdownloads!

Kimberley
Manager of Governance and Communications (Canada)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Satisfied with what we utilize!

4,0 il y a 5 mois

Commentaires : Since [sensitive content hidden] took over as my account rep, I feel he has been very responsive and I understand the menu of options available to our company far better than I ever have before.

Avantages :

The Live HR advice is always appreciated and top notch. The advisors are quick to respond and knowledgeable in their fields. I have yet to stump them! I also appreciate the template documents and letters that I have used.

Inconvénients :

I wish that the training offered was more extensive. It is very HR specific and thus we cannot use it for our industry, as it only applies to a very small department.

Réponse de l'équipe de Citation Canada

il y a 5 mois

We are pleased to learn our HR advice is useful and we passed on your kind words to the team. Thank you for choosing HRdownloads!

Shannon
Partner (Canada)
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Peace of Mind

5,0 il y a 2 semaines Nouveau

Commentaires : Everything is positive, nothing negative to say.

Avantages :

I highly recommend it as a partner at an accounting firm in BC. This is our third year with Ciatation, and I couldn't be happier. Templates, forms, and handbooks were the reason I joined, not realizing their Live HR advice would give me peace of mind and confidence. Thank you, Sharon, Simon, Kim, Terri and Ed. I have spoken with all of them, and they have guided us in our HR needs.

Inconvénients :

The only thing was the name HR Downloads, I love the name Citation better :)

Réponse de l'équipe de Citation Canada

la semaine dernière

We’re thrilled to learn that we’re making a real difference for you and your company. Thank you for your kind words and for being such a loyal Citation Canada customer!

Kylee
HR (Canada)
Génie mécanique ou industriel, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use

5,0 il y a 10 mois

Avantages :

The layout of the website and the ability to have employee sign documents

Inconvénients :

I would like it to have an area to post employee reminders.

Réponse de l'équipe de Citation Canada

il y a 8 mois

Thanks for the review and glad that you find our website user-friendly. There are several ways that you can get or send reminders. If you'd like to discuss this please reach out to us at support@hrdownloads.com.

Plakilla
HR Director (Canada)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Investing in Citation will help you earn back your time 10x over

5,0 le mois dernier Nouveau

Avantages :

I have been using Citation Canada (formerly HRDownloads) for close to 10 years. I like how they combined best practices with tech tools making all legislative and HR updates easily available. It has helped me keep up to date with all the happenings and serve my staff well. If you are an HR Professional this is a great investment. You earn back in time 10x over.

Inconvénients :

None whatsoever. I'm very content with the platform, the content and the compliance aspects of Citation.

Réponse de l'équipe de Citation Canada

il y a 4 semaines

We are thrilled to receive such positive feedback, Plakilla. We’ve passed on your kind words to our team to let them know they’re on the right track. Thank you for being a loyal Citation Canada customer!

Laura
Human Resources Generalist (Canada)
Entreposage, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great HR Tool

5,0 il y a 10 mois

Commentaires : Great Service, Lots of Documents and Training Courses available. The News and Legislation module is very helpful.

Avantages :

I love that the training courses are interactive. It helps the employees to be in engaged in the course.

Inconvénients :

Sometimes it's hard to find what I want as there are many documents, BUT when I look through all the documents I come across something that I know I will need in the future and I add it to the library so I do not need to look for it again.

Réponse de l'équipe de Citation Canada

il y a 8 mois

Thank you for taking the time to share your positive experiences with our interactive trainings We've recently updated the way we group and organize documents to make things easier. If you have any questions related to searching content please feel free to reach us at support@hrdownloads.com.

Ann Marie
Director Of Staff Development (Canada)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Provides crucial HR guidance for smaller business that do not have their own HR department

5,0 il y a 10 mois

Commentaires : It has been very positive. It is a valuable resource for our agency.

Avantages :

The many options they provide. We use the training the most and I look to their provincial updates regularly.

Inconvénients :

We would like to be able to load some of our own training onto the platform

Réponse de l'équipe de Citation Canada

il y a 8 mois

We are elated to know that you are enjoying a variety of our services and are happy with the support our team provides. We will continue working towards meeting your expectations. To discuss your feedback about adding your own training, please reach out to us at support@hrdownloads.com

Chanda
Director Of Operations (Canada)
Génie civil, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Citation Canada Product

5,0 il y a 4 mois

Commentaires : Since coming on board this program has assisted with some policy updates, training of new employees and many more things.

Avantages :

The fast return call from the teams to provide HR advice.

Inconvénients :

Nothing to report i've used HRDownlads in another company and had nothing but good things to say about it.

Réponse de l'équipe de Citation Canada

il y a 4 mois

Our team is thrilled to know you're having such a great experiece with our product. Thank you for choosing CItaiton Canada, formerly HRdownloads, and for bein such a loyal customer!

Csilla
HR Generalist (Canada)
Pétrole et énergies, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

HRdownloads for compliance

5,0 il y a 6 mois

Commentaires : This is the best platform for all the legally required training.

Avantages :

We love the ease of finding any compliance related courses for our employees and assigning them. It would be nice to add a feature to automation when courses expire, so they would be reassigned to employees.

Inconvénients :

The reporting function could be better and automation.

Réponse de l'équipe de Citation Canada

il y a 5 mois

Thank you for choosing HRdownloads and for your kind review! We sent your suggestions for our product team for evaluation for future updates!

karolina
Office Administrator (Canada)
Urbanisme et architecture, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good platform

4,0 le mois dernier Nouveau

Avantages :

Good customer service; quick reply any time help is needed

Inconvénients :

in the past we we were able to get 10% discounts but they are no longer available

Réponse de l'équipe de Citation Canada

le mois dernier

Hi, Karolina, thanks for your kind review. I passed on your impressions to our Customer Support team, they're thrilled to know they're hitting the mark! Thanks for choosing Citation Canada.

Tasmin
HR Administrator (Canada)
Génie civil, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great HR Tool

5,0 il y a 5 mois

Commentaires : Lifesaver for training and automating policies/paperwork.

Avantages :

Has the required legislative courses needed for onboarding along with numerous choices of others. Love that I can create my own policies and automation.

Inconvénients :

Not enough fields for employee roster management.

Réponse de l'équipe de Citation Canada

il y a 5 mois

That's the best way to start a new month! Thank you for your kind review and for choosing HRdownloads!

Amber
HR Assistant (Canada)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of HR Downloads

4,0 il y a 10 mois

Commentaires : Really enjoy it and the customer service is excellent!

Avantages :

Easy to use and understand almost all parts. Does give financial assistance to non-profit organizations.

Inconvénients :

Getting the reports can be confusing sometimes. Would prefer to be able to edit each section of employee file rather then the one only at the top of the page.

Réponse de l'équipe de Citation Canada

il y a 7 mois

Our customer service team is pleased to know you are so happy with their service! And we appreciate your feedback: your suggestions have been registered and sent to our product team. Thank you for choosing HRdownloads, Amber!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Immobilier, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Documents/ Templates

4,0 il y a 6 mois

Avantages :

Great starting place for document and template creation.

Inconvénients :

They are focusing on more services and would rather they stick with their roots.

Réponse de l'équipe de Citation Canada

il y a 6 mois

Our product team is delighted to know you appreciate their job. Thank you for your kind review and for trusting HRdownloads with your HR needs!

Karen
HR Director (Canada)
Assurance, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good tool for a learning and compliance

5,0 il y a 5 mois

Commentaires : This is the toll I will recommend to the others

Avantages :

The account manager is super helpful and knowledgeable about the product. Easy to work with.

Inconvénients :

Need to have quality control when uploading customized training material

Réponse de l'équipe de Citation Canada

il y a 5 mois

Our CX team is delighted to know you are having such a positive experience with our product. Thank you for choosing Citation Canada!

Valerie
Secretary Treasurer (Canada)
Télécommunications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

thoughts on HR Downloads

5,0 il y a 6 mois

Commentaires : always pleasant to speak with and willing to help

Avantages :

like the availability to look at policy and procedures for an outline

Inconvénients :

i feel the cost could be better for the type of service it is.

Réponse de l'équipe de Citation Canada

il y a 6 mois

Hello! We want to thank you for your kind feedback; our product team is delighted to know our solution has made a difference in your team's training and that you are satisfied with the service you have received. You are always welcome to contact us, we are glad to help!

Tracey
HR Clerk (Canada)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

review of hr downloads

4,0 il y a 10 mois

Avantages :

Training is what we use it mostly for. We also refer to the professionals when necessary.

Inconvénients :

We have had no issues using hrdownloads.

Réponse de l'équipe de Citation Canada

il y a 6 mois

Thank you for your positive feedback! We are glad your experience with our product has been smooth, and that it can make a difference in your training program.

Melissa
People and Culture Generalist (Canada)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Quality HRIS!

5,0 il y a 10 mois

Avantages :

I really like that HRdownloads has a large training catalogue for various industries. Our employees have found these trainings to be extremely helpful in their professional development.

Inconvénients :

At the moment, I have no things that I like least.

Réponse de l'équipe de Citation Canada

il y a 8 mois

We greatly appreciate your positive feedback! We're thrilled to hear that our training course are playing a key role in the professional development of your employees!

Jacqueline
Payroll and HR Specialist (Canada)
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Training on the Go with HRdownloads

4,0 il y a 10 mois

Commentaires : Good, especially for providing remote training for new hires.

Avantages :

Remote employees can get trained easily.

Inconvénients :

Status changes are not the easiest on a mass change basis.

Réponse de l'équipe de Citation Canada

il y a 10 mois

Thanks for the review and glad that our employee training has been a valued resource for you and your team.

Amanda
HR Generalist (Canada)
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

HR Downloads a life saver

5,0 il y a 6 mois

Avantages :

I work for a global company and finding a program that meets our needs was difficult as many platforms are specific to larger countries (mainly the USA) HR downloads is a pleasure to use because it is Canadian focused and ensures that you remain up to date on the latest changes and notifies you.

Inconvénients :

I don't love the look of the platform and I wish there were a way to batch download the certificates for my HRIS records.

Réponse de l'équipe de Citation Canada

il y a 6 mois

Thank you for choosing HRdownloads, we are thrilled to learn our solutions make a real difference for your company and your job as an HR professional. And you'll love to know we have added bulk download features to the platform: reach out to your account manager at your convenience to learn more!

Joelle
HR Director (Canada)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

HR Downloads User

5,0 il y a 2 ans

Commentaires : Great I recommend it for sure with the online training.

Avantages :

We utilize the training features on a daily basis. It is incorporated with our onboarding

Inconvénients :

Sometimes it take too many clicks to get what I need.

Réponse de l'équipe de Citation Canada

il y a 10 mois

I'm happy that our training has proven to be a core product for your onboarding. To find what you need, we're continually updating our search functionality to make it quicker and easier and have launched updates this past year to help. Thanks again for being an HRdownloads customer!

Michelle
HR Director (Canada)
Services et installations de loisirs, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Extremely valuable for organizations with a small HR team

5,0 il y a 5 ans

Commentaires : Outstanding. I had no idea how easy the system is to use. The customer service and advice is outstanding. They have truly captured the market by offering HR services to small to mid size companies. What a great idea and I love the system is Canadian as well. HR Downloads is worth the cost and we are extremely happy with the product. I would highly recommend this product and service.

Avantages :

HR Downloads is a true HR platform that addresses and provides information in a number of HR Categories such as: 1. Strategy 2. Employee engagement 3. Employee and Labour relations 4. Total compensation 5. Workplace Safety 6. Labour Laws 7. Learning and Development 8. Information for the HR Director For small to medium sized organizations the variety of online learning programs is a true time and cost saver. I find HR Downloads is priced fairly and the product offerings don't compare. As well the HR Advisors are extremely helpful and return your call quickly. Overall, I have been extremely impressed with HR Downloads and would highly recommend the product.

Inconvénients :

The survey - it isn't as easy to use as survey monkey.

Allegra
People Services Coordinator (Canada)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Allegra Barss - People Services Coordinator

5,0 il y a 5 ans

Commentaires : Excellent, worth while, and rewarding.

Avantages :

The customer service at HR Downloads is outstanding, the quickness of daily customer support given when facing a smaller problem really helps when our employees have specific time scheduled to their training and we can get the problem solved with them that same day. I am often explained the WHY of the problem as well. Which helps build great communication and realistic expectationd between I, the administrator, and the HR Downloads employee.

Inconvénients :

As we are now in the new updated Beta version, I feel as though I am still having trouble deciphering where certain items are.

Diane
Human Resources Manager (Canada)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

HRDownloads

4,0 il y a 5 ans

Commentaires : Good experience over the years. Team is responsive to any issues.

Avantages :

The company keeps it updated with new information and service offerings

Inconvénients :

Because there is so much content now from when I first started using it, it can be challenging filtering results to find what you're looking for quickly.

Megan
Business Administration (Canada)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Incredibly Valuable Resource

4,0 il y a 5 ans

Commentaires : It saves me so much time and money. We have a small team and I have a lot on my plate. It's nice to have this resource on hand.

Avantages :

The Document Library alone is worth the investment.

Inconvénients :

Some of the training could be improved. It is very high level.

Cindy
Director of Operations (Canada)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

HRdownloads

5,0 il y a 5 ans

Commentaires : I am tackling our office Manual at the moment. I am able to access the software anytime, anywhere which also helps me stay on target and not giving up my family time.

Avantages :

Wow, where do I begin....this software in my opinion is fantastic. Staying Current is the key in this fast paced country. Safes me a lot of time when I need to research any policies...it just a click of a button. Great tool to have when you want create your own policy manual and keep nice and tidy with any misunderstandings(employee). HRdownloads is having an HR in the office without the added salary.

Inconvénients :

Not understanding the capability and power of this software.

Réponse de l'équipe de Citation Canada

il y a 3 ans

Thanks for the taking the time to leave such a thoughtful review Cindy!