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En savoir plus sur ZooM

Solution d'automatisation de la force de vente entièrement personnalisable avec capacité d'automatiser l'ensemble des activités de la force de vente en interventions.

En savoir plus sur ZooM

Avantages :

Easy to use and user-friendly. It includes sales force automation, marketing automation, Business Intelligence, customer service and support applications, and many others.

Inconvénients :

The one huge gap that ZooM has is the lack of iOS integration. I'm not sure why they have not developed an iOS app yet.

ZooM - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8/10

ZooM a reçu une note globale de 4,4 étoiles sur 5 d'après 63 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (63)

Gurvinder
Gurvinder
Internet judge (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

"Best platform for all buisnesses"

5,0 il y a 2 ans

Avantages :

Best tool for tracking. It has no complicated process easy to use. This tool help to connect with my clients. So many things can be done with this tool when compare to others.

Inconvénients :

I don't found any problem in this tool. I'm using this very long time and satisfied with this.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Génie civil, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customer Relations Management

5,0 il y a 4 ans

Commentaires : It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.

Avantages :

Includes sales force automation, customer service and support applications, marketing automation, business partner management, business intelligence, application development, Internet of Things (IoT), integration and cloud services.

Inconvénients :

The system crashes for a very short time and comes back quickly. At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.

Henri
Analytics Market Manager (France)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User-friendly solution for nteractive video meetings

3,0 il y a 6 mois

Commentaires : We used teh free version of Zoom at first for iaccount review meetings. Then during the pandemic, we extended the use of the platform to customer meetings and upgraded to the paid version as the frequency of conferences and the size of the audience increased. Zoom proved to be a very efficient productivity tool and the investement was recovered much quicker than expected through the increase of revenue and fast growth of the sales pipeline.

Avantages :

No brainer user interface with good video and sound quality. easy 1-click procedure to join meetings and friendly layout of the presentation scenery.

Inconvénients :

Caution required as it's a known fact that hackers disclose Zoom accounts on the dark web.

Rushabh
Rushabh
Freelancer (Inde)
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent automation platform for small to large businesses

4,0 il y a 3 ans

Avantages :

ZooM is one of the best software to automate our daily sales business. ZooM software helps retailers , distributors, manufacturers to manage their on site customers, account details , orders. This software also help to plan future activities and goals to grow our business by creating reports and surveys and analysis, tracking system.

Inconvénients :

ZooM is not that much compatible for iOS or Mac. Although, I am still using this software so I like this software, at start this software's dashboard is bit confusing but after understanding all the features now I can use this software confidently.

Gerald
Gerald
Senior Backend Engineer (Israël)
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fast sales tracking tool

4,0 l’année dernière

Commentaires : It has helped us to reach and engage more customers from wide range of confirmed network. It has linked the company with potential clients and stable markets.

Avantages :

It provides data analytics of the sales programs from our websites. Sales agents can easily track orders and fulfill customer demands on time. It is simple to use and customize

Inconvénients :

I have not experienced difficulties while working with ZooM.

Brendan
Brendan
Operations Manager (É.-U.)
Utilisateur LinkedIn vérifié
Administration publique, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software, super user friendly

5,0 il y a 3 ans

Avantages :

Very user friendly. Easy to use. Easy to train other team members on its features. Highly recommend.

Inconvénients :

I don't like how expensive it is. I don't think the value justifies the price. And I'm not a cheapo.

Muhammad
Muhammad
Audit Manager (R.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Zoom - A good value for money

4,0 il y a 2 ans

Commentaires : Overall, it gives good value for money, especially if the size of organization which is looking for cost friendly tool.

Avantages :

In my view, outlook is great, eye catching and create interest to use it. Overall it help to track progress of team and provide platform for communication

Inconvénients :

In term of negative, I think there are a lot of room for new features such as creating target or budget in system which act as reminder to the team to meet. In term of implementation, it took a while as it is not easier with Mac operating system.

naveen
naveen
Freelancer (Inde)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Zoom review

5,0 il y a 3 ans

Commentaires : Overall ride is good. It continually fantastic to comprehend and tune your your income pressure and automate at the equal time with ZooM.

Avantages :

You can effortlessly tune what precisely is occurring in the field. You can effortlessly song all of your income crew and it additionally minimizes the coordination time between subject and the backend team. The second an motion is carried out by using a income executive, it is accompanied by means of an electronic mail and an SMS. Any motion carried out via a area government and robotically shared with MIS and gorgeous motion is taken primarily based on your flowchart.

Inconvénients :

The solely issue abut ZooM is that it has solely electronic mail support. The solely issue abut ZooM is that it has solely electronic mail support.

Mark
Mark
Sales (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Sales Tracking

5,0 il y a 2 ans

Commentaires : Overall my experience with the software was good and I would recommend it to colleagues in the future.

Avantages :

How the features make it easy to transform leads into clients Lead Tracking Managing Customers

Inconvénients :

I would rather have live support for Customer Service, not just email.

BasavaRaju
BasavaRaju
Freelancer (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Try Zoom if you're seeking for a comprehensive tool

4,0 il y a 3 ans

Commentaires : Overall, I've had a positive experience with this app and would recommend it to anyone who wants to better organise their sales data.

Avantages :

Try Zoom if you're seeking for a buddy to help you improve your product distribution and tracking system. It's a comprehensive tool that makes accepting orders and conducting surveys a breeze.

Inconvénients :

The greatest disadvantage of this program is that it is only compatible with Android devices. The app is not compatible with iOS devices. Because the majority of people use iOS, there were issues with accessing the mobile app and the tools within it.

Priyanka
Manager (Népal)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Uses of Zoom

5,0 il y a 3 ans

Commentaires : Zoom is the best software to automate our daily sales in business. It helps in job tracking as well as optimization. This software helps to send the task status with the necessary feedback. It is very user-friendly and can be used in invoicing, billing, and documents. It also helps to monitor attendance.

Avantages :

1) It can track sales and automate at the same time with zoom. 2) The service of this application is amazing like the customer signature feature is great. 3) It's easy to set up inventory and invoices and meetings. 4) It helps businesses by creating, analyzing, and tracking reports and surveys.

Inconvénients :

1) It does not work on iOS or Mac. 2) It is expensive. 3) User interface is not that intuitive.

Felix
Senior Graphic Designer (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mobile CRM Lead

5,0 l’année dernière

Commentaires : Best CRM integration channel possessing all required modules to optimize cloud sales and marketing as well as CRM distribution.

Avantages :

Ease of deployment and usability. CRM lead integration and distribution. Sales analytics, reporting and tracking. It has an exclusive UI and GUI designed for Ecommerce management and marketing.

Inconvénients :

Since we implemented Zoom, it has been our best platform for reliable sales and marketing Strategies and reporting.

Maurice
Software engineer (Kenya)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

''Ease sales automation platform.''

5,0 il y a 2 ans

Commentaires : Through this platform we easily automate our sales hence good governance of the organisation expenditure.

Avantages :

The platform is quite simple to set up and use. The user interface is so easy and straightforward. The platform has helped us to manipulate tasks for the organisation. One can track progress of the entire team easily.

Inconvénients :

The platform is not fully packed with features which would help in making tasks more effective. More features would be helpful.

Alexandra
Human Resources (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love this product!

5,0 il y a 4 ans

Commentaires : Overall, Zoom has been an amazing product and I would recommend it to everyone I know.

Avantages :

I with out any doubt love zoom and what it has to offer. I have used it not only in my professional field but also in my personal life.

Inconvénients :

I am still learning how to navigate through the product and have no negative things to say at this time.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best of its category

5,0 il y a 3 ans

Commentaires : The experience is good, but not great. It hasn’t been updated in a while, it definitely looks outdated

Avantages :

The product is the best of its category, mostly because of lack of competition, nevertheless it is the most complete solution

Inconvénients :

There are a lot of security concerns specially in terms of information flows If you don’t have issues with that, go ahead. But it’s probably a deal breaker for bigger enterprises

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ZooM as invaluable partner to your day to day sales activities

4,0 il y a 3 ans

Avantages :

Very good all in one suite of automation to boost your sales. Better price in respect to its big competitors.

Inconvénients :

I found this software a bit more difficult to operate compared to the other popular software for sales automation.

Caitlin
CEO (Mexique)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best option but not perfect

4,0 il y a 3 ans

Avantages :

It's easy to use and everyone is familiar with it.

Inconvénients :

There are bugs that are not always addressed by the company in a timely manner and show up as "your internet connection is unstable" even when other programs are running fine.

Prashanth
Associate Director (É.-U.)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fully customizable, feature rich

4,0 il y a 2 ans

Avantages :

Helps retrieve real time demand generation data, sales, goods and helps with time optimization. Plenty of performance metrics, API support and a Mobile app

Inconvénients :

No mobile app for IOS, UI could use some steamlining

Christian
BDR (É.-U.)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Once you go ZooM you can’t go back.

5,0 il y a 3 ans

Commentaires : Experience was wonderful with zoom! Customer service was amazing and made it really easy if we had any questions.

Avantages :

At first I was skeptical as to how it was different from other software that we had used. After I used it, I understood exactly what it was needed. The dependability is unmatched.

Inconvénients :

The setup was quite easy, but I could see how it could be a hassle to some people at times. Super easy to use once it’s all setup though.

Raahul
Senior Sales Consultant (Inde)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One of the best Sales Force Automation solutions

5,0 il y a 4 ans

Commentaires : Overall experience is good. It always nice to know and track your your sales force and automate at the same time with ZooM.

Avantages :

You can easily track what exactly is happening in the field. You can easily track all of your sales team and it also minimizes the coordination time between field and the backend team. The moment an action is performed by a sales executive, it is followed by an email and an SMS. Any action performed by a field executive and automatically shared with MIS and appropriate action is taken based on your flowchart.

Inconvénients :

The only thing abut ZooM is that it has only email support.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Électronique grand public, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SFA app for sales team on the run

4,0 il y a 2 ans

Avantages :

The app is very easy to understand and use. Our sales team does not take a long training time but can use it nicely.

Inconvénients :

The design of the app can be 'cooler' and now the look is quite plain. But it doesn't affect the usability though.

Gwendolyn
Consultant (É.-U.)
Psychologie, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Frequent user of ZooM

5,0 il y a 2 ans

Commentaires : I will continue to choose and utilize ZooM weekly.

Avantages :

I love the Padlet and the creativity to set up according to my needs for the meeting or training I am conducting. I love creating breakout rooms and popping in on each room to check in and answer questions.

Inconvénients :

I do not have any concerns with ZooM at this time.

Barry
Operations Manager (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very young CRM/POS software

2,0 il y a 4 ans

Commentaires : We only ran ZooM through a POC for less than a year for a customer. In the end it wasn't something we could recommend to our customers.

Avantages :

It's very simple and basic interface doesn't take much time to learn.

Inconvénients :

ZooM is not iOS or Mac compatible. This means if you buy ZooM you do not have the option run it on iOS in the near future. I'm not sure if this is on their roadmap.

German Liber
German Liber
Artist/Graphic Designer/Freelancer/Community Manager (Argentine)
Utilisateur LinkedIn vérifié
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It's good for starting!

3,0 il y a 3 ans

Commentaires : Overall, it's a really good experience, it has some things to tweak, but I would recommend this app to anyone who wants a good sales force automation.

Avantages :

I tried this sales force software because someone recommended to me. As a graphic designer I sell a lot of t-shirts, stickers and other printed goods. I used it for less than a year, but the interface is very clean and easy to understand. It wasn't hard to set up the inventory or the invoices, which is great because you always want to share a duplicate with the client, all the data is right there! Customer signature feature is great.

Inconvénients :

Sometimes the system fails for a while. Not compatible for macOS.

John
Supervisor (É.-U.)
Services aux consommateurs, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy tool for sales force automation

5,0 il y a 2 ans

Avantages :

The platform is quite simple to set up and use. The user interface is easy and straightforward. Makes extra sales projects and goals easy to track. Also, inexpensive compared to competition.

Inconvénients :

Lacking some features that more expensive software has, but this is still a much better value overall