Avis clients sur ManageEngine Applications Manager

par ManageEngine

Note moyenne

  • Note globale
    4,4/5
  • Facilité d'utilisation
    4,1/5
  • Service client
    4,4/5

En savoir plus sur ManageEngine Applications Manager

Assurez-vous que vos applications métier essentielles répondent aux attentes des utilisateurs finaux grâce à une surveillance à 360 degrés du gestionnaire d'applications.

En savoir plus sur ManageEngine Applications Manager

16 avis affichés

Kainat R.
Freelance Writer
501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2018

"Efficient Monitoring"

Commentaires: It efficiently monitors performance of my database server.

Avantages: ManageEngine Applications Manager allows me to monitor the efficiency and progress of my database servers.

Inconvénients: The user interface can be improved to be easily set-up and used by a person with a non technical background.

Réponse de l'éditeur

envoyé par ManageEngine le 27/07/2018

Hello Kainat,

Thank you for your review of Applications manager. We hope you are finding the product useful for your objectives. We appreciate your feedback on improving the UI to address some usability issues. Seems like we have similar concerns. The goal is, as you said, to enable even people with non-technical background to simply setup and start using the product in minutes. With continued support from our customers and our own robust team, we are slowly enhancing the product to deliver a better experience every step of the way.
If you would like to interact with us about product related queries, please drop an Email to appmanager-support@manageengine.com

  • Provenance de l'utilisateur 
  • Publié le 14/05/2018
Danson M.
Web Developer
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2018

"Easy to install and use."

Commentaires: ManageEngine is cheap to install and use
Easy asset management and auditing.
Simple and straight foward service request processes.
Great business processes automation.

Avantages: ManageEngine Applications Manager was easy to install , use and no training was required to get our monitoring software started.
It is a multipurpose monitoring tools for client applications, fundamental foundation parts,such as application servers, databases, huge information stores, middleware and informing segments, web servers, web administrations, ERP bundles, virtual frameworks and cloud assets.

Inconvénients: Updating ManageEngine Applications Manager is not a straight foward process because sometimes documentation is not extensive.

Réponse de l'éditeur

envoyé par ManageEngine le 27/07/2018

Thank you Danson for reviewing Applications Manager. We are glad to be able to deliver value to you in terms of application performance monitoring. We see you have mentioned that updating the Applications Manager setup is not simple without sufficient documentation. Could you please let us know if you are referring to the application of service packs in the product? You can send your response to appmanager-support@manageengine.com and we will get in touch with you about it.

  • Provenance de l'utilisateur 
  • Publié le 15/05/2018
Patrick P.
Sr. Computing Systems Engineer
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 12/10/2015

"Buggy and the source of way too much administrative overhead"

Commentaires: This software was initially brilliant: quick to set up, easy to use, and a good value for the money. However, over the course of the past year I have spent no less than 20% of my ENTIRE work time trying to chase down issues, apply patches, and work with support to resolve random one-off problems that simply should not exist. Between database corruption issues, resource issues, inconsistencies between patches...I can't think of a single week over the course of the past year when I haven't had to tweak something in our App Manager nodes to make them work as expected. The support team has been great, and has eventually solved every issue I have thrown at them, but I am spending way more time on the phone, in email, and in chat sessions than any one person should. More attention should be focused on the development and testing of this product in my opinion, as the software has the potential to be great but the constant attention needed leaves it falling short for an Enterprise environment.

  • Provenance de l'utilisateur 
  • Publié le 12/10/2015
Priyanka B.
Sr Performance Test Engineer
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 20/02/2020

"Application manager cheaper and effective tool"

Avantages: Application manager is a cheaper tool with ease of access.

Inconvénients: Limited agents for APM marks a limitation on the usage of this tool.

  • Provenance de l'utilisateur 
  • Publié le 20/02/2020
Sherif A.
Program Manager - NOC
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 05/03/2018

"We are using this product from the year-2008 and there is more improvement and optimization happened"

Commentaires: I can able to monitor all the cloud services. We have huge list around this product.

Avantages: 1. User friendly and we can customize this product as per our requirement. I did some customization for mongodb with the help of APM team and which is supports my requirement.
2. Sequential improvement on product.
3. New Features.

Réponse de l'éditeur

envoyé par ManageEngine le 27/07/2018

Thank you Sherif for your feedback. As we always mention, customer satisfaction comes first at Applications Manager. We are glad to know that Applications Manager is able to satisfy your monitoring requirements. Should you have any queries, do not hesitate to drop a mail to appmanager-support@manageegnine.com

  • Provenance de l'utilisateur 
  • Publié le 05/03/2018
Gerson M.
IT Consultant
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/02/2018

"All monitoring on a single console"

Commentaires: This software is up for the challenge

Avantages: Easy to use and easier to install. The installation and start-up of Applications Manager was done in less than 3 days. We have department of all sizes and it's great for each one.

Inconvénients: Price is a bit high. Maybe it's a matter of perspective. A more flexible policy in licensing would be desirable.

Réponse de l'éditeur

envoyé par ManageEngine le 15/02/2018

Thank you for your kind words, Gerson. We are glad to know you found Applications Manager useful.

We will take your feedback on licensing and work towards making it more flexible.

  • Provenance de l'utilisateur 
  • Publié le 14/02/2018
Marek P.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/10/2015

"Awesome tool, great support"

Commentaires: I was able to introduce this awesome monitoring tool in my team few years ago. Our monitoring was never easier since that time. Applications Manager is perfect for monitoring. It gathers all things in one place and lets you monitor and manage all of your hardware and software. I cannot imagine my work without this tool! It replaced tons of small scripts and tools running on servers crons and command lines. Each time I introduce this tool to my colleagues, they are amazed and want access to it right away. Applications Manager makes my live so much easier! Not to mention great support that can fix your issue withing 1 business day, provide patch and guide you through. I simply cannot say how much I appreciate Support help! Cheers!

  • Provenance de l'utilisateur 
  • Publié le 08/10/2015
Gim hwee C.
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 25/09/2015

"The application is pretty okay but there is still improvement needed in terms of user-friendliness"

Commentaires: The application is pretty okay but there is still improvement needed in terms of user-friendliness.
For instance, reports or display, the "sort by" option should be available for most of the columns to allow adminstrations to easily adjust the views to the needs
At the same time, there might be a need to look into the segregration of duties, like creating more roles or functions for the administration of the application or the different monitor groups etc, especially security is a critical concern. Good but needs to improve further.

  • Provenance de l'utilisateur 
  • Publié le 25/09/2015
Om S.
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 18/08/2015

" Manageengines's Opmanager, Application manager and Desktop Central software."

Commentaires: We are using Opmanager, Application manager and Desktop Central. Its a very good monitoring tool. The overall ease of use ,configuration and excellent customer support makes it one of the best monitoring tools available.

  • Provenance de l'utilisateur 
  • Publié le 18/08/2015
Barry B.
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2016

"Applicantion Manager is the best value for the money"

Commentaires: No other application management tool comes close to the quality/price of applications manager. Easy and fast setup no issues and you are in business.

Avantages: Great value

  • Provenance de l'utilisateur 
  • Publié le 06/12/2016
Susan R.
Sr. Project Manager
Assurance, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 24/02/2017

"Manage Engine"

Commentaires: We use Application Manager for our IT Help Desk solution. I find it difficult to use and there is no self help or solutions repository. This maybe because my company has not set up that feature. I find it difficult to find closed or past requests. This is just an issue reporting tool.

  • Provenance de l'utilisateur 
  • Publié le 24/02/2017
Tim L.
Sr. Consultant
Télécommunications, 10 001+ employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 01/08/2018

"good APP"

Avantages: Applications Manager is a great management tool to help monitor and manage all the hardware and software devices in your environment.

Inconvénients: The price of this application is high. and sometimes it is not easy to integrate with other platforms.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 01/08/2018
Venkata V.
Environment Co-Ordinator
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 26/08/2015

"Applications Manager is a good monitoring tool"

Commentaires: Since we have using this Applications Manager monitoring tool for server downtime details, it works awesome, sends alerts asap when incident occurs, by the way we

  • Provenance de l'utilisateur 
  • Publié le 26/08/2015
Ayush C.
Student
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 20/02/2018

"Middleware/Messaging Monitors and User Defined Custom Monitors are out of league. Just too good."

Avantages: 1. Database monitoring and Cloud monitoring is very good. Recommended.
2. ServiceDesk Plus integration is best thing about ManageEngine.

Inconvénients: High scalability and Fail over support would be appreciated in lower plans .Distributed architecture
would be good for free plan

Réponse de l'éditeur

envoyé par ManageEngine le 27/07/2018

Thank you Ayush for your review. We are constantly striving to improve the user experience of our product based on user feedback. We appreciate your recommendations for improving the product and we will put these feedback into meaningful use during our product development lifecycles. If you require any assistance anytime, please feel free to leave a message at appmanager-support@manageengine.com

  • Provenance de l'utilisateur 
  • Publié le 20/02/2018
Thiyagu M.
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 25/09/2015

"Overall Very good product with ease of administration."

Commentaires: Customer support is so helpful and always been helping us to figure out the issue in a timely manner.

  • Provenance de l'utilisateur 
  • Publié le 25/09/2015
Nitin B.
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 28/09/2015

"Excellenet Tool for Application Monitoring"

Commentaires: We are using this tool for long time and felt its very good app for overall view and monitoring.

  • Provenance de l'utilisateur 
  • Publié le 28/09/2015