Avis clients sur Rippling

Note moyenne

  • Note globale
    4,9 /5
  • Facilité d'utilisation
    4,9 /5
  • Service client
    4,8 /5

En savoir plus sur Rippling

Un système moderne pour la paie, les avantages sociaux, les RH et les services informatiques

En savoir plus sur Rippling

883 avis affichés

Scott G.
Founder & CEO
Édition, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/12/2019

"Great product, friendly service"

Commentaires: Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Avantages: Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Inconvénients: The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

  • Source de l'avis 
  • Publié le 20/12/2019
David A.
Manager of Accounting
Pétrole et énergies, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/01/2021

"Rippling Software Review"

Commentaires: It has been great. The amount of HR and payroll time I have to spend on a daily basis is dramatically decreased. Employees are also very much in control of all their own data and feedback has been very positive

Avantages: The design of the software makes sense. Coming from other payroll software Rippling has a central platform where you can then jump off into any app that you need, from payroll, to time off, to onboarding. All the programs work seamlessly together and are designed to make sense to users of all technical skill levels.

Inconvénients: We had some issues with migration from the prior software, but this has more to do with the prior softwares issues than Rippling.

  • Source de l'avis 
  • Publié le 14/01/2021
Marcus A.
CEO
Services financiers, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    5 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/11/2019

"Horrible service and on boarding"

Commentaires: Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.

Avantages: I didn't like anything once I signed up.

Inconvénients: -ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/11/2019
Alysha T.
Head of People Operations
Services financiers, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/12/2020

"I am excited to implement Rippling !"

Commentaires: From the demo through implementation, our Rippling experience has been top notch so far. The team is very responsive and the system is extremely user friendly and customizable. I would highly recommend this to small HR teams looking to streamline processes.

Avantages: Rippling has been a great solution for us as a small company without an IT department. We are able to streamline our on-boarding and off-boarding processes, making it easy to order equipment and remotely update software on our employees' computers. Our employees love the easy app based user interface, making it easy to download paystubs, update personal information, enroll in benefits, and submit FSA receipts all in one platform!

Inconvénients: The only con I have run into so far is the lack of phone support for administrators. With that being said, the team has been very responsive via email!

  • Source de l'avis 
  • Publié le 08/12/2020
Emily F.
HR Lead
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/01/2021

"Rippling Makes life Easier!"

Commentaires: Overall we have had an extremely positive experience with Rippling. They have grown and added great features over time and they have made my job much easier.

Avantages: I love that it combines IT and HR into one portal. As a fast growth company, Rippling as made rapid growth and hiring possible because of the ways it has streamlined onboarding. As an HR professional I cannot tell you the many ways Rippling has benefited me!!

Inconvénients: They recently added a chat feature which has helped with support but over the last year support has been the trickiest part. I have seen major improvements over the last 2 months. Additionally, I would like more abilities to streamline what managers can see, reporting, and org chart capabilities.

  • Source de l'avis 
  • Publié le 06/01/2021
Deborah H.
Human Resources
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/02/2021

"Best decision I made all year!"

Commentaires: My goal when looking for a HR software was to find something that would integrate our multiple systems (Deputy, Payroll, benefits, etc.) and save time by streamlining processes as well as having an organized place for these systems to integrate together. Integration was a breeze as well as using the system day-to-day. HIGHLY RECOMMEND.

Avantages: Once the software is implemented maintenance is a BREEZE! Executing onboarding, payroll, benefits, any changes to employee profiles, etc. take moments instead of minutes or hours. Rippling sends out emails that are relevant and helpful (eg. policy changes) I also appreciate that Rippling continues to improve and add to their available apps for integration and services they provide within the platform.

Inconvénients: Rippling has a great help center with step-by-step instructions of how to do everything on the platform as well as a chat feature with helpful people available. I wish there was a number where I could call someone easily. Even though there are instructions that are available and really well executed, there are times where I'm in a pinch and don't have the time to look through the resources and during those times I wish there was a number available to talk to a person for a brief phone call.

  • Source de l'avis 
  • Publié le 17/02/2021
Misty marie W.
Human Resources Manager
Divertissement, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/02/2021

"Rippling Is a Life Saver"

Commentaires: Everything about Rippling has exceeded our expectations. From the software, to the people we deal with, moving to Rippling has proven to be one of the best choices we've made as a company. We also appreciate that they are always moving forward with additions and improvements. This company is truly innovative and the best option out there today!

Avantages: I liked how easy it was to get setup, get all of our employees into the system and using it regularly, and how easy it is to manage most of our HR data.

Inconvénients: The PTO app could use some work, but the support team is working on improvements. It works well but some of our employees are a bit confused by the app sometimes.

  • Source de l'avis 
  • Publié le 04/02/2021
Jennifer O.
Director of People Operations
Logiciels, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/12/2020

"Finally great customer service!"

Avantages: We have only been using Rippling for about a month but so far are very impressed. Our implementation manager was so excellent - answered all our questions quickly and clearly. We have been changing payroll providers for a few years now and have been frustrated with the lack of detail oriented customer service. And I think the UI was great.

Inconvénients: Honestly nothing yet! If I have to say one thing, it was some of our employees had a little trouble understanding the W2 enrollment. But once I figured it out, easy enough to explain

  • Source de l'avis 
  • Publié le 11/12/2020
Davis T.
Revenue Analyst
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/12/2020

"Rippling for a Startup"

Commentaires: I mainly use the platform for insurance questions and payroll tracking. There are a handful of other features that may be more useful in a larger organization, but for what I typically need, Rippling's features are great.

Avantages: As an employee of a startup, I really value the ease of use and self-service nature of Rippling. I'm able to find the answer to the majority of my questions easily on the platform, without bugging HR, whether its related to insurance, payroll etc.

Inconvénients: I don't recall our onboarding or training on the platform being very in depth, so while Rippling is very easy to figure out, it would have been helpful to have a training session to get up to speed.

  • Source de l'avis 
  • Publié le 14/12/2020
Victoria W.
Data & Finance Mgr
Institutions religieuses, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/12/2020

"Great replacement to our Paychex system"

Commentaires: I have used it so far for managing time off requests, benefits enrollment, and paycheck tracking. They even send a fun message to notify you that you got paid vs some boring verbiage or nothing at all. Everything is easy to use. For example, benefits sign up was a breeze--with almost everything we needed attached in just the right spot. I think that is probably the most complex thing we use it for as employees and everything else I have used works just as well.

Avantages: As an employee, this is so much easier to use than anything I have used online in my career -- and I'm just a few years from retirement.

Inconvénients: In the employee role as a user, I have not yet run into anything in Rippling that I do not like. : )

  • Source de l'avis 
  • Publié le 30/12/2020
Ryan D.
Chief Product Officer
Logiciels, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/05/2020

"Unique vision, powerful platform, excellent service"

Commentaires: We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts. Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.

Avantages: Rippling was intuitive and easy to get up and running. Setup was self guided with helpful information to ensure that we maintain compliance with federal and state regulations. The initial load of employee data took little to no time and other than a couple of employees who struggled to upload their photos, I didn't have to assist anyone in setting up their profile, completing necessary documents, or setting up their bank account for payroll. Similar to onboarding employees for payroll, the benefits onboarding experience was straightforward, enabling us to rollout medical, dental, vision, and 401K all in one shot. From here, it's time to get the IT side of the house in order, and we're excited to have an integrated experience that not only handles traditional HR onboarding, but also ensure that new employees arrive on day one ready to work, with a laptop and all their necessary software and SaaS accounts provisioned.

Inconvénients: The overall application navigation was a little clumsy when we were first onboarded, lacking a breadcrumb menu experience that meant you had to return to the home screen to move between areas of the platform. That said, Rippling was highly responsive to feedback, and over the subsequent weeks rolled out revisions to their overall user experience that represent a significant improvement in moving between various areas of the platform. Outside of that, there are a couple of areas I'd like to see improved. The first is to provide support for basic time entry, enabling contractors or hourly workers to log their time. This doesn't need to be fancy as there are dedicated offerings for companies that require advanced capabilities, but something as simple as hours per day would suffice. On top of that, it would be nice to provide a payroll calendar that is accessible to employees. Right now I can access the calendar as an admin, but perhaps make that available to everyone in the company.

  • Source de l'avis 
  • Publié le 22/05/2020
Derrick M.
Director, Team Development & People
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/05/2020

"Rippling is fantastic! Best software product I’ve used in years"

Commentaires: Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Avantages: The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Inconvénients: The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

  • Source de l'avis 
  • Publié le 21/05/2020
Lindsey B.
Controller
Automobile, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/04/2020

"Best HR Tool I've Used"

Commentaires: My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!

Avantages: The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations! Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT. The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.

Inconvénients: There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.

  • Source de l'avis 
  • Publié le 17/04/2020
Antoinette O.
Director of HR & Financial Administration
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 27/02/2020

"Great Overall Business Product"

Commentaires: Rippling has saved me time and money overall. Combining all HR aspects with payroll, apps, and equipment is the best bundle of services you could ask for, especially when you are dealing with multiple roles and departments.

Avantages: Rippling is extremely intuitive and easy to use! They make payroll a breeze each wee and walk you through ever step of the way. They integrate easily into QB and other platforms. The PTO tracking system is quite extensive and allows for easy tracking of employees hours and is very easy for employees to use when requesting time off. Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.

Inconvénients: The only con with Rippling is that they do not have a customer service phone line to call, all inquiries are done via email.

  • Source de l'avis 
  • Publié le 27/02/2020
Douglas P.
VP Finance
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 31/12/2019

"Rippling is a must have"

Commentaires: Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes. I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).

Avantages: 1) Technology that makes my life better
2) Responsive team/customer service
3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

Inconvénients: 1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes.
2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Réponse de l'éditeur

envoyé par Rippling le 24/01/2020

Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.

  • Source de l'avis 
  • Publié le 31/12/2019
Letha M.
HR & Operation Manager
Services financiers, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/10/2019

"Modernized Flexible Solutions"

Avantages: The smoothness of not only the implementation, but the usability of the program for both admins and employees.

Inconvénients: As Rippling is still relatively new itself, there are some features or capabilities that are unique to our company - such as having multiple entities, banking needs, etc. - that Rippling doesn't quite offer yet- HOWEVER, our account manager and the support team have been receptive and responsive to our needs and are continuing to work on the things we need as we request them, which is great.

Réponse de l'éditeur

envoyé par Rippling le 13/12/2019

Thanks for your feedback :) We're constantly working on building new features.

  • Source de l'avis 
  • Publié le 29/10/2019
David B.
CEO
Assurance, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/10/2019

"Great integrations save hours, easy to use"

Commentaires: Overall has been very good. Initial set up took minutes for all of our applications and payroll.
Really frees up a lot of time managing employees, computers and software licenses for the team.

Avantages: Intuitive design, easy to navigate, saves a lot of time managing multiple systems for employees.
LOVE the software licensing set up and computer security management.
Makes onboarding and terminations much faster and more accurate!

Inconvénients: Occasionally payroll support emails have gone unanswered for a couple of days.
Benefits portion is not as customizable as some other stand-alone benefits admin systems but is more intuitive to set up on our own and far better than any other payroll-based benefits system we've tested.

Réponse de l'éditeur

envoyé par Rippling le 18/10/2019

Hey there, thanks so much for your feedback. We're sorry about the delay in your support emails, we'll work on that. :)

  • Source de l'avis 
  • Publié le 11/10/2019
Mike S.
Manager
Construction, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/08/2019

"I Replaced 9 Separate Web Services with ONLY Rippling"

Avantages: Does everything you need... really... Onboarding, Background Checks, Employment/Education Verification, Payroll, PTO, Single Sign-On, Hardware Management, 401(k) through Guideline, Health Insurance, Dental/Vision/LTD/Life Insurance, on and on and on. Service is immediate... while other companies fail at email only service, Rippling nails it... in like 3 minutes usually... way faster and more precise than a phone call. Sometimes the founder even takes care of my requests... no really... the founder. Employees never ask me to train them anymore, it's so slick and easy to use. Really happy.

Inconvénients: The only con is that I can't change an employee's username to their work email... it's always their personal email that they set input when they sign their offer letter... but the more I think about it it doesn't really matter.

  • Source de l'avis 
  • Publié le 20/08/2019
Matt D.
Founder & CEO
Internet, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/03/2020

"Rippling is exactly what you need."

Avantages: Clean platform, makes administration generally easy. Puts almost everything in one place.

Inconvénients: I do wish that the application integrations were more than primarily SSO, but instead offered integrated functionality. Also, I wish that the functionality of the integrations worked with any version of the third-party apps, and not just the enterprise versions (for the most part.)

  • Source de l'avis 
  • Publié le 23/03/2020
Nicholas N.
Business Developer
Traduction et localisation, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/09/2019

"Rippling for Small Business"

Commentaires: I highly recommend Rippling to any business, especially small businesses. They have the capacity to scale any company's needs. Regarding my small business, it changed my whole HR game. Before it would take me or an employee almost two hours a week to run payroll and administer benefits. Now I do the whole process myself in less than 10 minutes. The new system did take some getting used to, but now I am familiar with process and the value Rippling provides me is incredible.

Avantages: The price that Rippling offers is hard to beat, especially considering all the value it offers. I now have direct control over my company's payroll and benefits. Any time I need to change something in this area or run payroll, it only takes me a few minutes. Also Rippling offers me a plethora of tools without shoving them on to me. I can implement it to the degree I need, and if I need more, Rippling has it for me.

Inconvénients: The price of having such direct control over payroll is that any mistakes I make are on me. It took me a bit to learn how to run payroll and administer benefits myself, but once I got it straight, the process has become a breeze. Also, it took me a little while to get used to customer service via email. At first it worried me, but after they dealt with many of my needs in a very timely fashion, I now feel comfortable with the system.

  • Source de l'avis 
  • Publié le 04/09/2019
Nathan N.
Owner
Comptabilité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/06/2020

"Best Payroll Service"

Avantages: Integrations. Rippling will integrated with the most important 3rd parties to make the HR of your company simple. The integration with benefit providers make this worth every penny. The set up and implementation of the benefits is too easy. I recently set up medical insurance and it was too easy.

Inconvénients: If you want customer support you have to look at a help center/ forum instead of calling a live person. I haven't really needed to use it, but normally it is frustrating when I want to get something resolved quickly and I can't talk to anyone. With that being said, anytime I haven't been able to figure something out or needed support, I have emailed my rep that helped me set up my system and he was quick to respond and help me get what I needed.

  • Source de l'avis 
  • Publié le 19/06/2020
Courtney F.
Director of Bright Tiger
Cabinets médicaux, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/04/2020

"A future forward HRIS"

Commentaires: It has allowed us to set up 4 companies in one system, connect all the teams but directly integrate with so many applications we are using elsewhere.

Avantages: I love that this system makes for the most seamless onboarding experience both for the employee and the human resources team. It allows for so many different components that were limiting in other systems (multi-company org chart in one place,360 integration with so many apps without an additional cost, multiple tiers of permissions and policies per employee level)

Inconvénients: I wish that it allowed for employees t fill out a form without having to print and upload. This is the only thing I haven't liked so far.

  • Source de l'avis 
  • Publié le 09/04/2020
Stephanie C.
Director of HR
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/05/2020

"Versatility for HR, Benefits, Payroll and more"

Commentaires: We came off of a PEO into this platform. It took us some time to get things running smoothly, but now it has really streamlined on- and off-boarding, employee benefits and payroll.

Avantages: Rippling interfaces with hundreds of companies which allows the flexibility to use the resources you need. We were able to work with our own benefit broker, 401(k) provider, time keeping, and more. Their interface has allowed us to connect products as SSO, even those that don't necessarily connect with Rippling. They have worked very closely with us to get things right and I appreciate that our feedback is listened to and acted upon.

Inconvénients: Our payroll is very complicated. It took us several runs to get the bugs worked out and we still have to do some things manually, though we are changing timekeeping vendors which will help tremendously. Also, in the beginning we didn't have a dedicated account manager so we had to work with different people after implementation. That had since been rectified.

  • Source de l'avis 
  • Publié le 12/05/2020
Barbara P.
VP Operational Support
Produits alimentaires, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/02/2021

"Love Rippling!"

Commentaires: We have integrated many of our systems together and continue to work with Rippling to get them all integrated. Rippling is a great long-term partner. They are very responsive and work hard to eliminate all barriers and get the "wish list" items implemented. The Support folks at Rippling are amazing to work with and are very timely and detailed with their responses.

Avantages: This IT based payroll system is amazing! We are now paying our folks weekly - our restaurant team members LOVE this! The folks at Rippling want to integrate with as many groups as possible and don't nickel and dime you about the integration. They learn how to integrate, set a time table to make it happen and keep you posted on the progress along the way. The reporting in Rippling is amazing!

Inconvénients: There are a few things that are missing; they don't have a true rehire process (you can rehire folks, easily, but it creates a second/third profile for the person - this leads to other potential issues/concerns), they do not have a mechanism for logging folks on "leave of absence".

  • Source de l'avis 
  • Publié le 12/02/2021