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En savoir plus sur LendingPad

LendingPad est l'un des principaux systèmes de montage de prêt basé sur le web (LOS). Sécurisé, conforme, efficace et économique.

En savoir plus sur LendingPad

Avantages :

Easy to use/navigate, integrated to most investors portal requirements.

Inconvénients :

My guess is I'll hear crickets from you after I hit "send.

LendingPad - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,6
Fonctionnalités
4,2
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,1/ 10

LendingPad a reçu une note globale de 4,4 étoiles sur 5 d'après 134 avis d'utilisateurs publiés sur Capterra.

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Andre
Andre
Director of Operations (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LendingPad for Mortgage Lenders

4,0 l’année dernière

Commentaires : It has been good, but again sometimes upper management and our AE are hard to get ahold of, support can be standoffish, and it slows down during heavy usage.

Avantages :

LendingPad is accessible anywhere, on both mobile and computer devices. It is very easy to use, well organized and extremely well documented. Their chat support is awesome, and the support staff are very knowledgeable, responsive about the platform and loans as well.

Inconvénients :

LendingPad does well for brokers. It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs. Some things are not intuitive and it is not nimble when it comes to specialty loan programs. Overall its a nice platform with lots of potential to add some AI to make it better.

Ronald
Owner (É.-U.)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Love LendingPad

5,0 l’année dernière

Avantages :

I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use.

Inconvénients :

You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear.

Erin
Loan Officer (É.-U.)
Immobilier, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Borrow other companies ideas.

3,0 l’année dernière

Commentaires : It's fine, and basic. I wouldnt use it if my company didnt make me use it for payroll. Customer sevice is excellet, always!

Avantages :

Pros - customer service. The chat feature to talk to a live person is the best thing about lending pad.

Inconvénients :

The application - the view is confusing. While I am use to it now because I am forced to use it there are MUCH better software programs. If you want people to love your product find something that looks and acts like Loan Depot's MELLO software. So easy to read, I could run through application questions and have it fille out completely in minutes. With lending pads I have to review, then double check then check again because somethings probably missing.

Marvin
Mortgage Loan Originator (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LendingPad Review

4,0 l’année dernière

Commentaires : It has been a good experience, and am looking forward to it improving.

Avantages :

The “customizability” of various features of the program.

Inconvénients :

The lack of features that should be inherent in a program designed to assist mortgage brokers and lenders serve their clients as thoroughly as possible.

Leticia
Loan Officer (É.-U.)
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A+ Origination System

5,0 l’année dernière

Commentaires : It is user friendly and good to work with a tool that is on your side.

Avantages :

Love the flow of the application and how fast the responds are when requesting help on items within LendingPad.

Inconvénients :

That I can't speak to a person when needed. Sometimes we are going back and forth messaging each other for 15 minutes when a phone call would have taken 1 minute.

Erica
Processor and loan officer (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

IT'S FINE BUT NEEDS IMPROVEMENT

4,0 l’année dernière

Commentaires : It's fine. Lots of issues with the server.

Avantages :

I like how easy it is to imput files and run AUS. I like docusign.

Inconvénients :

The disclosures are awful to input and to find in the print section. It slows the process down so much.

Carrie
CEO (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Lending pad review

4,0 l’année dernière

Commentaires : Overall it is good - just needs more tweaking. We requested the things mentioned above when we first started with LPad 2 years ago and still nothing has been done on them

Avantages :

We like that everything is digital and can be accessed from any computer. I like that multiple people can work in a file at one time

Inconvénients :

There are some basic things missing or hard to deal with in the system. Example - there is no way amortization tables nor calculators to show what extra payments can do, no place to see breakdown of principle vs interest, Changing from one amortization to another requires program changes and that is tedious at times when running numbers with clients, miss having a button for interest only vs having to change program all together, didnt like having to set up all the programs myself

Sophie
Mortgage Broker (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great LOS - NEVER have looked back once we switched to LendingPad

5,0 l’année dernière

Commentaires : It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team!

Avantages :

BEST customer service! We love the real time help through the live chats if we are stuck on a function. We switched from Calyx/Point after 20+ years, due to the URLA conversion and have never looked back and the ciustomer service as LendingPad is TRULY AMAZING!

Inconvénients :

There are a few small tweaks, that would make it better, but they aren’t possible or in the future, but nothing we can’t live without.

Linda
Director of Quality Assurance (É.-U.)
Banque, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

LendingPad assessment

4,0 l’année dernière

Commentaires : Good to very good - we recognize operator user is part of the problem but we need more complete data on our reports. We need more training, and not just a video to watch. Thank you!

Avantages :

I like the potential of obtaining the full data on each loan when I need it.

Inconvénients :

I would like more detailed reporting ability.

Zachary
Director of IT (É.-U.)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lendingpad is a great mortgage loan software

5,0 l’année dernière

Commentaires : Excellent, its a 1000% improvement over our old system.

Avantages :

Its consistent and is easy to use once it is setup. It has all the features you would need.

Inconvénients :

Not a lot. There are a dozen little features i would like to see but its very good.

Mayra
Loan Processor (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customer Service makes it that much better

5,0 l’année dernière

Avantages :

First off, I am not the most tech savvy person, but when I have questions, the customer service team, makes it that much better and way easier..

Inconvénients :

In the beginning, maybe not knowing how to navigate it.. Little by little I have come accustom to the system and it is getting way easier for me.

William
Loan Officer (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very easy to use

5,0 l’année dernière

Avantages :

Much easier than Encompass even for someone older that never used computer programs.

Inconvénients :

Employment section to put income for multiple borrowers was a little confusing at first.

Steve
Mortgage Loan Officer (É.-U.)
Banque, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best LOS I’ve ever used

5,0 il y a 2 ans

Commentaires : Overall, an excellent experience!

Avantages :

It’s very intuitive. Training videos are straightforward and easily digestible. Online support chat is excellent!

Inconvénients :

The income has to be fixed every time. The actual annual income shows up as the monthly and has to be corrected. Often Seller contributions don’t “stick” and have to be re-entered. The only other real complaint is I can’t figure out how to get a DPA program entered correctly, so I have to work around those.

Réponse de l'équipe de LendingPad Corp

il y a 2 ans

We appreciate you for taking the time to share your experience with LendingPad. Our company places great importance on our clients' feedback to continually enhance our services. We noticed you mentioned you are having difficulty setting up your DPA program, please don't hesitate to join our live support M-F 12pm-5pm EST so that our support team can walk you through the process. Thank you for choosing LendingPad, we look forward to continuing to serve you.

Tina
Mortgage Broker (É.-U.)
Immobilier, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Much more efficient than most LOS

5,0 l’année dernière

Commentaires : Great experience compare to other systems I've used such as Encompass, Calyx, Byte, and Loan Soft

Avantages :

Its quick to save a file and I can work on multiple tabs/files at the same time

Inconvénients :

Some critical data is hard to find at first, but once you know where they are, the flow is easy

Réponse de l'équipe de LendingPad Corp

l’année dernière

Thank you for sharing your positive experience with LendingPad. We're delighted that you find our system quick in saving files and appreciate the ability to work on multiple tabs/files simultaneously. We understand that there can be a learning curve when adapting to a new system, and we want to assure you that our team is here to assist you throughout that process. If there are specific areas where you find critical data hard to locate initially, we're more than happy to provide guidance and support to streamline your experience. If you ever have further feedback, suggestions, or if there's anything specific you'd like assistance with, please don't hesitate to reach out. Your insights contribute to our ongoing efforts to enhance LendingPa

Christopher
COO (É.-U.)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing Service and System

5,0 l’année dernière

Avantages :

Used it at previous brokers and love the easy use. Implemented immediately when I opened my own brokerage.

Inconvénients :

No Complaints! the system and customer service is top notch

Réponse de l'équipe de LendingPad Corp

l’année dernière

Thank you for your positive feedback! We're thrilled to hear that you've had an amazing experience with both our system and customer service. It's fantastic to know that you found LendingPad easy to use at your previous brokers and that you implemented it immediately when you opened your own brokerage. We're committed to providing a top-notch system and service, and we appreciate your trust and endorsement. If you ever have any specific feedback, suggestions, or if there's anything we can assist you with, please feel free to reach out. We're here to support your mortgage origination needs and ensure your continued satisfaction with LendingPad. Thank you for choosing us!

James
Mortgage Advisor (É.-U.)
Banque, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Lending Pad

5,0 l’année dernière

Commentaires : wonderful - I enjoy the live experience and immediate results

Avantages :

the ability to collaborate with my processing - borrower and investor on a single platform

Inconvénients :

sometimes it appears initially busy platform but they have the customer service to always help

Aaron
Loan Officer (É.-U.)
Immobilier, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lending Pad Review

4,0 l’année dernière

Avantages :

Ease of use is good. I do like that it integrates with Loanzify as well

Inconvénients :

I enjoy Lending Pad, but lately t has been taking a long time to save files and show files when viewing them in the document manager

Ron
Operations Manager (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lending Pad Review from Tech Consultant at Mortgage Company

4,0 l’année dernière

Commentaires : 9/10, Lending Pad is the best loan origination software you can get. It is the industry leader.

Avantages :

Support team, their simple feel and workflow, organization, their cloud based document manager, which does need some work.

Inconvénients :

Document manager not being able to drag documents around, not alot of freedom with it.

Gabriel
Loan Officer (É.-U.)
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great service

5,0 l’année dernière

Avantages :

I liked that lending pad was very easy to use

Inconvénients :

I don’t have any negative things about lending pad because it’s user friendly

anne
Mortgage broker (É.-U.)
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

mortgage loan officer

5,0 l’année dernière

Avantages :

it's easy to learn and maneuver. There is support when you need it. Very simple

Inconvénients :

Was easy to learn and there is support right there if you need troubleshooting

Chris
LO (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

LP review

2,0 l’année dernière

Commentaires : Not good. I have never experienced such a glitchy LOS in 23 year.

Avantages :

Looks fine? Not really any pros to be honest.

Inconvénients :

The fact that nothing ever saves. Very clunky and constantly have to get in out of the file to verify changes to the file have saved.

Jason
Broker (É.-U.)
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lending Pad

5,0 l’année dernière

Avantages :

Its great! No complaints at the moment!

Inconvénients :

Nothing at the moment. It all depends how you customize it

Houda
Loan Officer (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

LendingPad

5,0 l’année dernière

Avantages :

Easy to use, I love customer support. They are very fast and very helpful.

Inconvénients :

Everything looks good. I don't have any complain.

Kelly
Account Manager (É.-U.)
Banque, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I do like lendingpad

4,0 l’année dernière

Avantages :

easy to use - support is quick to respond

Inconvénients :

it goes down a lot and I have to keep switching browsers back & forth

Patrick
President (É.-U.)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Impractical for Startup Organizations

4,0 l’année dernière

Commentaires : I have not come embrace the product.
I am evaluating other products before onboarding additional staff.

Avantages :

Nothing really. I chose it, because on the Internet it was advertised as the new generation of Loan Origination Software.

Inconvénients :

The way that support is delivered, and the culture and attitude of the support team.