Avis clients sur Shopify Plus

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Shopify Plus simplifie l'e-commerce en fournissant des logiciels de commerce multicanaux à forte croissance et à volume élevé.

En savoir plus sur Shopify Plus

Avantages :

This app is indeed expensive but it’s great for businesses. I love that your online store well I have a trusted and reliable security.

Inconvénients :

There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income.

Shopify Plus - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,6
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,9/10

Shopify Plus a reçu une note globale de 4,8 étoiles sur 5 d'après 86 avis d'utilisateurs publiés sur Capterra.

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Anne helene
Directrice commerciale (France)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simplifiez vous la vie, utilisez Shopify Plus

5,0 il y a 2 mois

Avantages :

De très nombreuses fonctionnalités qui simplifient le quotidien en matière de gestion e-commerce.

Inconvénients :

Un certain temps pour tout configurer mais les nombreuses applications rendent ce logiciel complet et performant

Luc
Fondateur (France)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pricing parfait pour débuter

5,0 il y a 2 mois Nouveau

Avantages :

Le pricing évolutif est vraiment révolutionnaire.La solution en drag and drop est vraiment top !

Inconvénients :

L'ajout d'app peut vite rendre une solution assez couteuse en abonnement

Andy
Andy
IT Manager (R.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

No opne gets sacked for choosing Shopify Plus....wth good reason

5,0 il y a 9 mois

Commentaires : This is an amazing Ecommerce eco-system. Conversion rate improved by 50% over our self-hosted, self managed previous site. It's not cheap but the support is excellent.

Avantages :

* scalable architecture that grows automatically with traffic and usage * excellent payment gateways and checkout * strong templating and control language * comprehensive RESTful API * excellent range of third party apps

Inconvénients :

* Shopify works hard to keep full backward compatibility but is frustrating when they don't * Often bring features available in 3rd-party apps into the core product, but often not as well implemented as the 3rd party causing confusion when features are replicated

Greg
Head of Worldwide Ecommerce (É.-U.)
Services environnementaux, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A Robust Ecommerce Platform for companies large and small

5,0 il y a 12 mois

Commentaires : Shopify Plus has been a game changer for us. Conversion rates improved 50% after deployment. Site speed is phenomenal, the dashboards are great, uptime is great, and access to the app catalog cuts development time down to a matter of days. We have deployed more features and services in less than a year, something which would have taken multiple years at 3-4x the cost on our prior platform.

Avantages :

Ease of use and cost. We went from a commerce solution that required 3-4 developers, took weeks to months to deploy simple features. We now have one we developer that can deploy key features in a matter of hours or days at a quarter of the cost of the previous platform. The thousand of apps also provide additional features that can be rolled out quickly and effectively, creating a robust website in a manner of weeks from the beginning of the engagement.

Inconvénients :

Hard to complain about the platform. To expedite the development and roll-out we choose a theme that was a close fit to how we wanted the site to look and function. However there are not an unlimited number of themes and while we are happy with the results so far, we are limited in terms of some design elements that we want to try out and test out. Overall not a large problem.

Utilisateur vérifié
CTO (R.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Overhyped and only useful for small companies

3,0 il y a 2 mois Nouveau

Avantages :

It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further.

Inconvénients :

Very restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution.

Mac
Sales Channel Coordinator (Canada)
Biens de consommation, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Software for small to medium sized businesses

4,0 il y a 4 mois

Commentaires : Overall, it’s really great for our business. It has supported our growth and we see a long future with the software.

Avantages :

Shopify has been great for our b2b business. It has a ton of great features that allow for a bunch of customization and integrations. Being the size that it is, there are so many CRM’s that integrate with it too, making it great to use with HubSpot. Overall, it is great for growing businesses.

Inconvénients :

There are a lot of integrations for shopify that I feel should just have been apart of shopify itself. The ability to lock certain pages on your website should just be standard rather than relying on an app. It would allow for way less time researching apps and more time using the platform itself.

Shreyank
Web Developer (Canada)
Vente en gros, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Only software you will ever need to manage your business across the globe

5,0 il y a 2 ans

Commentaires : I am a developer using this over the past years and the journey by far was awesome, almost learned all the gotchas and tips and tricks and with every update, Shopify plus is improving its capabilities and making the business handle the problem easier, Shopify support for plus is also excellent and offers a solution to all of. your problems and that is to on 24x7.

Avantages :

It has some awesome features like detailed analytics which can help you increase sales, also you have the capabilities you can compare them across all of them. They have inbuilt flow software to create the automation you will ever need. you can manage the POS store sales and online sales on one platform and with many abilities on customizing your storefronts and checkout and integrates with every popular software in the market. For the developers, it has the scripts section which can create custom solutions without using an app.

Inconvénients :

I think the pricing for the plus is a lot expensive and hence only suitable for businesses that operate at a larger scale, I believe they should be reliable so that the medium-range or smaller tier can also accommodate this software.

Peter
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Perfect for Small-and-Medium Businesses

5,0 il y a 4 ans

Avantages :

-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup

Inconvénients :

-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey

Gregg
VP (É.-U.)
Articles de sport, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Shopify Plus makes selling online easy, but it’s not cheap.

5,0 il y a 2 ans

Commentaires : Shopify pulled us out of on-line store hell. We started with a custom-built site that never worked. Then we changed to Wordpress, which always broke with updates. Then we tried Shopify and were surprised how simple it was. We got up and running in no time, and as we’ve upgraded our presentation and marketing game over the years, the jump to Shopify Plus helped us stay ahead of the game.

Avantages :

It’s robust and customizable when still being eminently useable for people who don’t consider themselves computer geniuses. The support that comes with Plus is hard to beat - dedicated support lines and a personal company rep to shepherd you to success.

Inconvénients :

It’s not cheap. If your on-line store isn’t selling $100k/month or more, it might make more sense to stick with the basic Shopify options.

Joseph
Marketing (É.-U.)
Vente en gros, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great Ecommerce Platform

5,0 il y a 9 mois

Commentaires : Shopify Plus is a great tool to sell our products online. All of our Shopify Merchant Success Managers have been great nad very helpful, I would recommend Shopify Plus to anyone!

Avantages :

Shopify Plus is easy to set up and easy to use. Import of products for product addition and updates is easy enough to use and very helpful. Charge customer cards and communicate with customers right in the admin panel. MANY apps to do just about anyhting that you want.

Inconvénients :

Editing code and updating some aspects of the website are not so straightforward but not impossible to figure out.

JAIME
Business Development Consultant (É.-U.)
Articles de sport, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best E-Commerce Option

5,0 il y a 2 ans

Commentaires : Loved it from the first demo. Were not planning on moving the website, but once we saw Shopify Plus in action we had to have it. Didn't believe how easy the implementation would be, and it was.

Avantages :

Everything about the UI is intuitive. It is simple, clean, and easy to navigate between modules. It smoothly fits to any screen size, which is a large pain point with most competitors. Even the onboarding is pretty painless, which is very rare.

Inconvénients :

In all honesty there was nothing and this is the only piece of software I have every worked with I would say that about.

Joan
Brand Manager (Ouganda)
Matériaux de construction, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great e-commerce software

4,0 il y a 3 semaines Nouveau

Commentaires : This software has been a key role in helping increase my sales numbers.

Avantages :

The store portal is very user-friendly, making it easy for me as a Brand Manager to access everything I need. Creating discount codes is also straightforward.

Inconvénients :

It is not possible to use multiple discount codes at once and the code logic building is basic.

Ivan
Partner (É.-U.)
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good Before Politics Got Involved

5,0 il y a 4 ans

Commentaires : Shopify Plus gets ONE STAR from me for customer service despite very good communication and support with everyone I've personally dealt with---sales, support, merchant development. They get one star because they openly courted outdoor and shooting sport retailers for their platform, onboarding them with repeated assurances that Shopify wanted their business and would take care of them. Many of my friends in the industry preformed costly migrations to Shopify plus because of these overtures and were eager to get going on the platform. Just a few months before Black Friday 2018, Shopify arbitrarily changed their terms of service to explicitly ban retailers offering anything to do with guns, or basically anything 'scary' like hatchets and knives. This change was not due to payment processor needs or issues of legality---all of these retailers were operating through their own gateways and were in full compliance with all applicable laws. More importantly NO WARNING OR GRACE PERIOD WAS ISSUED. Overnight these retailers were left hung out to dry after paying tends of thousands---if not hundreds of thousands of dollars---to migrate over legacy systems and retrain staff. This policy shift was arbitrary and counter to the repeated assurances provided retailers, and Shopify's longstanding stated positions. It was nothing less than a complete betrayal of these merchants who had believed in Shopify and trusted them with their bluishness. I'm am convinced other "purges" will follow.

Avantages :

Industry best user/checkout experience, industry best reliability, industry best customer support, fantastic user interface, great tools for automation, helpful merchant success managers who have experience, connections, and good advice... The plus features are worth it and we use them daily: Flow, Scripts, Launchpad etc are so valuable to the business that it is hard to imagine going without them.

Inconvénients :

Shopify plus has been suspiciously slow to improve it's software when it will disrupt an existing "shopify app" in their app store. There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income. This is a weakness in their product design strategy and holds the app store back from being as good as it could be. This attitude has slowed improvements to core functionality like Discounts, Customer Communication, Upsells etc. Shopify (and plus) also needs to take a more active role in safeguarding user/customer data when it comes to what is truly needed by apps. One malicious developer can compromise tens of thousands if not millions of shopper's information and there's almost no recourse or prevention. In the same what mobile apps ask for too much information on purpose---there are a lot of suspicious "free" apps on the store which appear to be there just to harvest user data. Increasing and inappropriate "politicization" of terms of service in order to bow to the personally held political beliefs of Shopify executives---regardless of legality, payment processor terms etc.

Chris
eCommerce Sales Manager (É.-U.)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everything you need!

5,0 il y a 3 ans

Avantages :

Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!

Inconvénients :

The library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.

Gary
digital marketing (R.-U.)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

i love shopify plus!!

5,0 il y a 3 ans

Commentaires : i have allways wanted to start a E-com store and amazon was too much so i decided to go shopify where it was easy for a beginer like me to get started and learn more about dropshipping

Avantages :

as i created a dropshipping business shopify was the first place i went and i cannot say how great the platform is. very easy and user friendly

Inconvénients :

i think they could of had more background templates

Utilisateur vérifié
It Manager / Marketing Specialist / Graphic Designer (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everything you will ever need for Ecommerce!

5,0 il y a 4 ans

Commentaires : We use Shopify Many times a day and I personally have ran multiple store on shopify's highest paid plans and I have never been disappointed. Fantastic customer support and amazing 3rd party apps.

Avantages :

Everything you are looking for in an ecom platform Great clean GUI Easy to Learn System Ability to scale and handle large amounts of traffic / orders

Inconvénients :

Nothing that I can think of, this blows every other ecom service out of the water

Jinnie
Brand Manager (É.-U.)
Articles de sport, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Couldn't be easier

5,0 il y a 2 ans

Commentaires : Great experience with Shopify+. Very satisfied customer.

Avantages :

Shopify+ really couldn't' be easier or more user friendly. Our Shopify+ rep is always helpful and ready to answer questions.

Inconvénients :

There's really nothing I don't like about Shopify+, it's easy to use, user friendly, and has everything I need.

Jessie
Jessie
Fit Stylist (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Helpful, efficient and informational.

5,0 il y a 4 ans

Commentaires : I really like using this software and how quick it is and provides the information I need to do my job.

Avantages :

I like being able to see customers orders and tracking all in one place. This is the go to software that we use at work to view order information. We also can view lifetime spend, whether a customer has created an account with us, and their rewards history.

Inconvénients :

The most negative factor is how often it has issues, it may be due to their server but it seems to have been happening often lately.Other than that, Shopify Plus is great and I love using this tool.

Dane
Dane
Customer Support Rep (Jamaïque)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool!

5,0 il y a 6 mois

Commentaires : Shopify Plus is a very important tool at work, I use it a lot and it has been very useful.

Avantages :

I am able to use Shopify Plus on multiple webpages while handling 3+ customers at once. This has made handling multiple customer a very easy.

Inconvénients :

Sometimes when you are signing in, you are forced to do an insane number of reCAPTCHAs.

Chris
Growth Analyst (É.-U.)
Articles de sport, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The perfect platform for e-commerce success

5,0 il y a 6 mois

Avantages :

Shopify is highly customizable and easy to use for the entire team.

Inconvénients :

Inventory management and other tools are either missing or very basic.

Megan G
Megan G
Business Owner (Canada)
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great option for Passive Income

5,0 il y a 4 ans

Commentaires : I started an online store and am earning passive income with Shopify ever since

Avantages :

I started an online store on shopify about 2 years ago. I watched a lot of videos on how to use it so the ease of use is easy because there's a lot of information available. My shopify store is my best form of passive income and the Shopify PLus software has made managing the store, orders and returns easy and fast

Inconvénients :

The learning curve may be a bit extensive for beginners but there's lots of videos to learn

Kyle
Owner (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Industry leader for a reason.

5,0 il y a 5 ans

Avantages :

Industry leader for a reason. In my opinion, Shopify is the platform of choice for most ecommerce retailers, even those who are super technical.

Inconvénients :

The price continues to go up and up so make sure you evaluate whether you need Plus or regular shopify.

Utilisateur vérifié
Help Desk Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A Favourite

5,0 il y a 4 ans

Avantages :

Before I was trying to use weebly's stuff, ever since I switch to shopify I am doing so much better. Great merch management Easy to implement designs Easy to update.

Inconvénients :

Which the price was a little better in terms of what they charge but hey, anything for convenience.

Rene
IT Manager (É.-U.)
Mode et vêtements, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

One of the best e-commerce platforms out there

5,0 il y a 3 ans

Commentaires : All of our e-commerce business is being processed through Shopify Plus and everything has been running great and smoothly.

Avantages :

We already use shopify, we decided to upgrade to shopify plus mainly because we needed a wholesale platform to control and process wholesale orders. This does it for us. Plus it offers lower transactions fees which based on your order volume end up paying itself.

Inconvénients :

Even though the website and platform are good enough, if you try to add more detailed customization you will need a shopify developer.

Jay
Jay
Student (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best solution to make store online

4,0 il y a 2 ans

Commentaires : Overall it is the best platform to start the store online in Shopify Plus.
It gives the most immersive experience of opening the store online.
We can manage our product easily and effectively way on it.

Avantages :

The price of Shopify plus is the most affordable. Customization in the backend is more in Shopify plus. The support of Shopify plus is awesome.

Inconvénients :

Shopify plus take some fees for international payments. There is require some prior knowledge of Shopify basics to start with.