Note moyenne

  • Note globale
    4,4 /5
  • Facilité d'utilisation
    4,5 /5
  • Service client
    4,5 /5

En savoir plus sur Repsly

Repsly utilise une approche unique basée sur les données qui permet aux équipes de terrain dans le domaine des biens de consommation d'atteindre des performances optimales et d'augmenter les ventes au détail.

En savoir plus sur Repsly

135 avis affichés

Hagen P.
VP Global Retail Development
Biens de consommation, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/01/2021

"What did we do before Repsly?"

Commentaires: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"

Avantages: The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!

Inconvénients: There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.

  • Source de l'avis 
  • Publié le 19/01/2021
Felipe D.
Partner
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/01/2021

"Felipe DeMarco"

Commentaires: When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues.

Avantages: We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.

Inconvénients: It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.

  • Source de l'avis 
  • Publié le 14/01/2021
Utilisateur vérifié
Produits alimentaires
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    Sans note
  • Support client
    3 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 18/06/2015

"It Works"

Commentaires: We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities.
My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.

Avantages: Reports can include pictures
Geotagging with time stamp
Can create custom reports
Unlimited number of Clients (we use each individual store as a client)

Inconvénients: Not that user friendly- team must be trained and followed up with
Backend limited
Reporting limited
No master calendar

  • Source de l'avis 
  • Source : GetApp
  • Publié le 18/06/2015
Sara J.
Regional Manager
Électronique grand public, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/01/2021

"Wonderful CRM tool!"

Commentaires: Repsly has been so wonderful with helping with any and all issues. They have been the most helpful for helping our business and helping us chose the products that are best for us! This is such a wonderful company and I wish we would have been in business with them since the beginning of our field team.

Avantages: I love this software, it is so easy and user friendly! We have a field team that ranges from early 20s-early 50s and everyone has an easy time using it. This tool is really going to improve our business! The team at Repsly is has been very helpful! Always available for questions and helping me figure out the best way to fix an issue or suggestions on things I can do better.

Inconvénients: No true notes on this, there isn't anything that I have that I do not like about the software.

  • Source de l'avis 
  • Publié le 08/01/2021
Jackie G.
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 24/08/2016

"Excellent mobility tool"

Commentaires: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Avantages: Easy implementation with no system integration requirements.
App is user friendly and constantly updated.

Inconvénients: The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 24/08/2016
Utilisateur vérifié
Director of Marketing
Vente en gros, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/08/2018

"Our REPS Love Repsly"

Avantages: Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.

Inconvénients: We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

Réponse de l'éditeur

envoyé par Repsly le 22/08/2018

Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

  • Source de l'avis 
  • Publié le 17/08/2018
Abbey K.
Regional Merchandising Manager
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 20/08/2018

"Good for small business tracking"

Commentaires: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Avantages: I like being able to check in on my workers and be able to go abck and compare dates and store visits

Inconvénients: I would like to be able to manage from the app and not just the website

Réponse de l'éditeur

envoyé par Repsly le 22/08/2018

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue.

  • Source de l'avis 
  • Publié le 20/08/2018
Brian H.
Regional Sales Manager
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 13/01/2021

"spindrift"

Commentaires: The app has been great, I use it daily and find it very useful.

Avantages: It allows me to track activities in stores, create follow up notes and also supervise my team.

Inconvénients: I would like the scheduling feature to be improved. This may have been changed already however if I schedule something it does not show up or remind me of the visit the way outlook or apple calendar does.

  • Source de l'avis 
  • Publié le 13/01/2021
Simonas K.
Vente au détail
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/06/2015

"It's worth the money you spend"

Commentaires: Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!

Avantages: Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.

Inconvénients: The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/06/2015
Olivia D.
Admin/Sales/Marketing
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 13/01/2021

"Repsly is Great for Small Businesses"

Avantages: Repsly is very helpful in connecting reps in the field with us in the home office. It helps us see accounts in real time.

Inconvénients: There aren't many reporting options at our current price level.

  • Source de l'avis 
  • Publié le 13/01/2021
Sarah D.
Brand Manager
Vente au détail
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/07/2016

"Great sales force app that's easy to use"

Commentaires: Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!

Avantages: Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

Inconvénients: While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database.
Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

Réponse de l'éditeur

envoyé par Repsly le 21/07/2016

Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.

  • Source de l'avis 
  • Publié le 21/07/2016
Timmetria T.
Authorized Agent
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/08/2018

"Easy work life"

Avantages: I love that this app has so many cool features. I love that I can communicate with my boss and colleagues across the world. We are able to upload pictures and see each others location. This helps inspire us all because we are able to encourage each others and feed off each person productivity. How cool is it to inspire someone apart of your team from another state logging into your app. My boss is able to give me feedback and comment on my work by just a click. I love that it keeps accurate mileage but my favorite is that we are able to pause our day to take a break or make a quick stop. The first thought I had about this app was "wowwww, how cool is this" kind of like a kid getting a new video game. Great job! The first impression was the best impression.

Inconvénients: Although I don't have any cons. I hope in the future we are able to upload small videos. But even without it, this app is 5 star!

Réponse de l'éditeur

envoyé par Repsly le 22/08/2018

Hi Timmetria, thanks for leaving a great review of Repsly. We've passed your suggestion along to our product team.

  • Source de l'avis 
  • Publié le 14/08/2018
Byron T.
OPS Manager
Production audiovisuelle, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/07/2016

"My View on Repley"

Commentaires: I have had a very positive experience using Repsly. The system has really made my life a lot easier with managing staff and sending reports to clients.

Avantages: I like the reporting functions most as well as how easy the system is to use.

Inconvénients: I don't like some of the upgrades they have done as the system doesn't flow as easily. For example when you scroll through pictures now you can only scroll to a certain point and no further. previously you could scroll down as much as you liked.

Réponse de l'éditeur

envoyé par Repsly le 21/07/2016

Thanks Byron, we're really glad you're finding Repsly useful for management and reporting. You should have unlimited scroll in the photo gallery, so we've let your dedicated support rep know about the issue, and they'll be in touch!

  • Source de l'avis 
  • Publié le 21/07/2016
Brian M.
external representatives
Entreposage, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/08/2018

"A useable tool for business on a finger tip."

Commentaires: competetor information,which help me to get the right prices for the market that we are serving.
queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

Avantages: He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
capturing orders is much easier no need for any pen or paper.
reporting back to managers about the competetor info is much helpful.
see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

Inconvénients: Its a tool that give one enough time to get going with your work.
time saving.
all your reports are submitted at one open screen.

Réponse de l'éditeur

envoyé par Repsly le 22/08/2018

Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.

  • Source de l'avis 
  • Publié le 14/08/2018
Josh B.
Sales
Biens de consommation, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 15/08/2018

"Repsly a must for any field sales rep"

Avantages: Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand.

Inconvénients: The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho.

Réponse de l'éditeur

envoyé par Repsly le 22/08/2018

Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact support@repsly.com if you're experiencing bugs within the app.

  • Source de l'avis 
  • Publié le 15/08/2018