15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Uberall

Uberall est une solution de marketing de localisation et vous permet de devenir le premier choix de vos clients, en toutes circonstances.

En savoir plus sur Uberall

Avantages :

Price per location/number of directories your business will be submitted, the ability to create custom pages with a builder.

Inconvénients :

Some picture size or format was difficult to upload.

Uberall - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Uberall a reçu une note globale de 4,6 étoiles sur 5 d'après 33 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (33)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review for Moment Feed

5,0 il y a 3 ans

Commentaires : I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.

Avantages :

MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.

Inconvénients :

It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.

Melody
Local Sales and Marketing Director (É.-U.)
Restaurants, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Momentfeed user

4,0 il y a 4 ans

Commentaires : Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)

Avantages :

My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.

Inconvénients :

One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).

Réponse de l'équipe de uberall

il y a 4 ans

Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success

Natalie
digital marketing manager (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good Account Manager, Ok Product

3,0 il y a 6 ans

Commentaires : Some updates went live quickly.

Avantages :

The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.

Inconvénients :

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Ressources humaines, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Multiple locations? Need help managing them? Uberall is your key

4,0 il y a 5 ans

Commentaires : In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.

Avantages :

The ease of implementation and changes

Inconvénients :

I really can't think of any right now.

Alternatives envisagées précédemment : Yext

Logiciel antérieur : Yext

Pourquoi passer à Uberall : The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.

Réponse de l'équipe de uberall

il y a 5 ans

Thanks for your feedback. It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.

John
John
Digital Marketing Manager (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MomentFeed is an innovative digital partner that provides excellent account service.

4,0 il y a 4 ans

Commentaires : MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account service means you’re never more than an email or call away from a solution to any problem.

Avantages :

MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner.

Inconvénients :

We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges.

Alternatives envisagées précédemment : Moz Local et Yext

Réponse de l'équipe de uberall

il y a 4 ans

Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team. Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!! - Kyle Koch, MomentFeed VP of Client Success

Lauren
Marketing Manager (É.-U.)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Taziki's MomentFeed Review

5,0 il y a 4 ans

Avantages :

The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's!

Inconvénients :

I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.

Réponse de l'équipe de uberall

il y a 4 ans

Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success

Nikki
Digital Marketing Manager (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Exceptional Customer Service, Easy to Use and Accurate

5,0 il y a 4 ans

Commentaires : My overall experience has been positive and I've recommended MomentFeed to others looking for this type of software.

Avantages :

I love that I can easily navigate the dashboard and make changes or postings with just a few clicks. I save so much time with MomentFeed than having to do it manually for all pages and locations.

Inconvénients :

Sometimes the cost can be a prohibitor but it's well worth it if you look at it with man hours. MomentFeed is great at working with you to find the best solution for you within your budget.

Réponse de l'équipe de uberall

il y a 4 ans

Hi Nikki - We appreciate the candid feedback and are glad to hear how valuable The MomentFeed dashboard has been to help your team operate more efficiently. We look forward to helping you and your marketing team continue to drive results that make an impact. Kyle Koch, MomentFeed VP of Client Success

Balthazar
International E-Commerce Director (France)
Cosmétiques, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product

5,0 il y a 5 ans

Avantages :

Easy to use and simple commercial offer.

Inconvénients :

Nothing yet for the moment. Everything works well

Alternatives envisagées précédemment : Yext

Pourquoi choisir Uberall : less expensive

Logiciel antérieur : Yext

Réponse de l'équipe de uberall

il y a 5 ans

Hi Balthazar, It's great that you find the Uberall software so easy to use. We love hearing your feedback so please stay in touch regarding your ongoing experience with us.

Ben
Retail Marketing (Autriche)
Vente au détail, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Straight forward software that works perfectly.

5,0 il y a 5 ans

Avantages :

Everyone is able to use the software because its very straight forward to use. All the functions are thought through very well. You save a lot of time using this tool.

Inconvénients :

I need four accounts to get four bills (since we have shops in different countries). I would like to set it all together.

Réponse de l'équipe de uberall

il y a 5 ans

Hi Ben, Thanks so much for your feedback. We are thrilled that your experiences have been so positive and that you find the Location Marketing Cloud so useful and easy to use. I have passed on your billing feedback to the team. Please contact us with any other issues or concerns you have in the future.

Mitch
Vice President of Marketing (É.-U.)
Restaurants, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MomentFeed is a great tool

5,0 il y a 4 ans

Avantages :

It aggregates all of the social listening and rep tools in one place

Inconvénients :

Many levels of options-maybe a bot too many

Réponse de l'équipe de uberall

il y a 4 ans

Mitch - Thanks for taking the time to leave a review on MomentFeed. We are glad to hear you are benefiting from having all your reviews and social tools in one platform. We look forward to continuing our work with you. -- Kyle Koch, MomentFeed VP of Client Success

Lauren
Social Media Specialist (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pleased with product.

4,0 il y a 4 ans

Commentaires : Positive experience, pleased with how training is going

Avantages :

Accurate tracking for google and Facebook reviews

Inconvénients :

dashboard glitches as far as store inaccuracies go

Alternatives envisagées précédemment : BrightLocal et Moz Local

Pourquoi choisir Uberall : Monetary reasons and dissatisfaction with Moz product

Logiciel antérieur : Moz Pro

Pourquoi passer à Uberall : monetary and customer service was a positive experience

Réponse de l'équipe de uberall

il y a 4 ans

Thank you for the review Lauren! Glad the Facebook and Google review tracking has been useful. We'd love to better understand the dashboard glitches you are experiencing so we can pass that feedback onto our engineering team. Please feel free to reach out to your client success manager or email support@momentfeed.com. - Kyle Koch, MomentFeed VP of Client Success

Michael
Marketing Manager (Allemagne)
Appareils médicaux, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Never again without

4,0 il y a 3 ans

Avantages :

We administrate our more than 120 shops in Germany and Switzerland with ease and an outstandig performance in multiple directories and navigations systems. We also generate our shop sites with uberall, they are modern, light und highly optimized for search.

Inconvénients :

It is industry neutral, maybe we have a little more success if we optimize our profile by hand instead of uberall, but now we have 80% of success in 20 % of time (80:20).

Réponse de l'équipe de uberall

il y a 3 ans

Hi Michael, Thanks for the helpful feedback. Please get in touch with our Customer Operations Team at operations@uberall.com so we can support you in your profile optimization. We wish you continued success with your business both online and offline. Best, Uberall.

Iñigo
Iñigo
Manager y Consultor SEO (Espagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gestiona la reputación de tu pequeño negocio con Uberall CoreX

4,0 l’année dernière

Commentaires : Mi experiencia con Uberall CoreX es muy satisfactoria. Gracias a la gran cantidad de funciones que tiene, me supone un gran ahorro de tiempo. Y lo resultados son muy visibles a medio plazo o en el momento que ya sepamos manejar bien las herrmientas.

Avantages :

Lo que más me gusta es el precio por sitio y número de directorios dirigidos a mi tienda, con la opción de diseñar páginas personalizadas con el productor.Además dispone de numerosas funciones de optimización para incrementar la visibilidad de las empresas locales que quieren estar presentes en Internet.Las herramientas de control son bastante intuitivas, en particular tras las recientes actualizaciones. El servicio de atención al cliente es muy útil.Existen grupos de administradores de sitios web por ubicación para gestionar cada uno de los distintos directorios. Gracias a ello se mejora el SEO local y la gestión de la reputación de la marca en línea.

Inconvénients :

Tanto si eres un principiante como un experto en marketing, tienes que aprender a utilizar la herramienta y sus posibilidades, lo que puede suponer una curva de aprendizaje pronunciada.

Mudssar
Mudssar
Asst. Manager Porecurement (Pakistan)
Utilisateur LinkedIn vérifié
Électronique grand public, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Digitalize business with Uberall

4,0 il y a 4 ans

Commentaires : we did not take directly services from it, a my client managed it, Overall they provide best services to be recognised worldwide i.e to be appeared SEO, brand image. Digital marketing is became so easier with thier analytics, we used it to manage,track location for customer support technicians.

Avantages :

Awsome tool to collect locaton information, thier best team modify yor business needs accordingly when you have multiple location business and complex role, Love thier working with APIs.

Inconvénients :

Initially found some bugs which were resolved in 3 emails. overall not such constraint found. They can introduce a GUI based automated system to generate general customer requirements, instead of devolping every thing new for customer.

Fabian
Marketing (Allemagne)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alles im Blick

4,0 il y a 3 ans

Avantages :

Alle Brancheneinträge inkl. Google MyBusiness können über dieses Tool komfortabel und einfach gepflegt werden. Unsere Google-Bewertungen werden ebenfalls über uberall verwaltet und kommentiert. Der Support ist schnell und zuverlässig ...

Inconvénients :

Die Google-Ads Funktion ist eher für kleine Betriebe mit wenig Werbeaufkommen geeignet.

Réponse de l'équipe de uberall

il y a 3 ans

Hi Fabian, it's a pleasure to know that you are a fan of our support - something we pride ourselves on. Your product feedback is also very much appreciated and we will pass your thoughts on to the product team.

Thomas
Online Marketing Manager (Allemagne)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

1 year user experience

4,0 il y a 5 ans

Avantages :

The customer support as well as the fast overviews about every kind of statistical data.

Inconvénients :

Several problems connecting google mybusiness entrys with the software. Had to call Rep sometimes to fix bugs related to it.

Réponse de l'équipe de uberall

il y a 5 ans

Hi Thomas, Thanks for your great feedback on our customer support and software. We are thrilled that you have had such a good experience with us so far. We are also sorry to hear about your issues connecting GMB entries. It sounds like this specific issue has been resolved now but if you are experiencing any other issues please don't hesitate to contact us directly.

Valentina
Coordinador Operaciones (Colombie)
Vente en gros, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Es una excelente herramienta.

4,0 il y a 11 mois

Avantages :

Me gusto mucho su servicio al cliente, su interfas graficas y las herramientas que contiene es muy util.

Inconvénients :

No me quejo me ha funcionado de maravilla.

Anna
Content Marketing Manager (Allemagne)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

uberall has a powerful local listing tool

4,0 il y a 5 ans

Commentaires : Uberall is a great company, very customer-driven with a high level of service and advice for their clients.

Avantages :

The software is easy to use and easy to learn. The news section (within the tool) gives useful information about new software features and new market insights.

Inconvénients :

A nice-to-have feature for "special opening hours" would be a time span. A possibility to display vacation/holiday times.

Réponse de l'équipe de uberall

il y a 5 ans

Hi Anna, Thanks so much for your feedback. It's great that you find our software so easy to use and many thanks for your comments on our service. We pride ourselves on providing a high level of support. In regards to your feature recommendation for 'special opening hours', I have passed that on to our product team.

Paola
Paola
manager (Italie)
Utilisateur LinkedIn vérifié
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Scaling Your Local Marketing

5,0 il y a 8 mois

Avantages :

Uberall is flexible and allows for customization based on our specific business needs. It adapts to our industry and target audience, which is essential for any successful local marketing strategy.

Inconvénients :

Consider conducting a trial period or seeking recommendations from businesses similar to yours to ensure it's the right fit for your local marketing strategy.

Vicki
Marketing Manager (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

MomentFeed makes execution seamless

5,0 il y a 4 ans

Commentaires : MomentFeed has made the planning and execution of our local digital strategy seamless. On the rare occasions when something does go wrong, support has been immediate and very helpful in resolving the issue.

Avantages :

The ability to plan posts in advance and deploy on our schedule.

Inconvénients :

I really don't have a con to report. We have had it go down a couple of times, but it was resolved quickly.

Réponse de l'équipe de uberall

il y a 4 ans

Hey Vicki - We are so glad to hear you feel you have a true partner in MomentFeed, we always strive to provide the best service and support. We look forward to helping you and your marketing team continue to crush your local digital marketing goals. - Kyle Koch, MomentFeed VP of Client Success

Patricia
Project Manager (Autriche)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Handy tool - easy to use

5,0 il y a 5 ans

Commentaires : Overall a very good tool, easy to use and with quick support.

Avantages :

All local business information can be managed in one tool. You don't have to deal with loads of login data. Support is very quick and helpful.

Inconvénients :

Pricing is a point if you have several locations to deal with.

Réponse de l'équipe de uberall

il y a 5 ans

Hi Patricia, We always love to hear that our support is top-notch and that our tool is meeting our users needs. We always try and deliver a superior product and support at a price point that makes sense and the reason why we do not have a set pricing structure is because we don't want to sell our users on extras (like directories) that they simply don't need. We try and remain as transparent as possible on this and continue to provide pricing that reflects the worth of the tool, but also takes into account the individual requirements of each customer.

Herbert
Manager (Autriche)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ueberall is perfect.

5,0 il y a 3 ans

Commentaires : Easy to use and handle.
Intuitive handling.
Good overview.

Avantages :

Easy to use and handle. Perfect overview. On place to manage important things.

Inconvénients :

Instagramm support with ueberall ist mostly missing.

Réponse de l'équipe de uberall

il y a 3 ans

Hi Herbert, thanks for your feedback. With respect to Instagram, please get in touch with our Customer Operations Team at operations@uberall.com so we can provide you with more details. We wish you continued success with your business both online and offline. Best, Uberall.

Christopher
Online Marketing (Allemagne)
Meubles, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

uberall up to date

5,0 il y a 5 ans

Commentaires : So the name says it all. When we started working with everywhere, our business information had little transparency and the data was inconsistent and very fragmented. It took us almost a day to update the opening hours and we forgot most of the online directories because we didn't even know them. Today we can update the opening times within five minutes and it is automatically distributed “uberall” automatically. The same applies to pictures, texts and new features such as service areas. Many thanks to all great developers from uberall.

Avantages :

Easy to set up and even easier to maintain. I use everywhere every few weeks and like how easy it is to update our business information. Best of all, our customers benefit the most.

Inconvénients :

The commitment of the business owners and the approval of the managers is the biggest obstacle because the problem is very abstract (Quote: “we are already found now”).

Réponse de l'équipe de uberall

il y a 4 ans

Hi Christopher, Thanks so much for your review. It's very gratifying to know that you find the uberall software so easy to use and that it is having some real measurable results for your organisation.

Markus
Neue Medien (Allemagne)
Services financiers, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outstanding service

5,0 il y a 5 ans

Commentaires : Outstanding friendly and helpful customer service

Avantages :

It makes what it promisses and this really smooth. Big time saver.

Inconvénients :

Bulk changes still per Excel. But hey, we all use Excel regulary, or not?

Réponse de l'équipe de uberall

il y a 5 ans

Hi Markus, It's really satisfying to hear that we deliver on what we promise, especially in regards to our level of customer service and support - which is what we pride ourselves on. Thanks for your additional comments on Excel. We are always trying to understand how to improve and deliver the best possible user experience. I have passed on your Excel comments to the product team.

arpita
owner (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

great product

5,0 il y a 4 ans

Avantages :

very easy to use. self learning is easy.

Inconvénients :

some picture size or format was difficult to upload.