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Créez une communauté passionnée avec une communauté privée. Obtenez votre propre communauté entièrement personnalisée avec des applications web, iOS et Android.

En savoir plus sur Disciple

Avantages :

The ability to create and arrange folders has been helpful too.

Inconvénients :

CMS is still relatively new so doesn't all of the short cuts you would want.

Disciple - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,5
Fonctionnalités
4,2
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,4/10

Disciple a reçu une note globale de 4,5 étoiles sur 5 d'après 39 avis d'utilisateurs publiés sur Capterra.

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Ryan K
President (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Excellent product and service!

5,0 il y a 2 ans

Commentaires : The sales process with Mo was easy and not pushy. Very clear and easy to comprehend and the service with my account rep [SENSITIVE CONTENT HIDDEN] has been phenomenal.

Avantages :

The Disciple platform has allowed us to connect and share information like never before. We were previously using a Wordpress members site and tried every forum and app program under the sun. We tried Buddypress, bbPress, Peepso, WP-Foro, Appresser, Mobiloud, Bizness Apps, AppyPie, you name it, we tried it. We tried all the cheap options and once we committed to Disciple, it's been a smooth ride ever since.

Inconvénients :

Disciple is still fairly new and while everything works perfectly and we've had zero issues, they are still behind a little on features including admin design control and ability to turn off and on different features. Each update has brought on welcomed enhancements and upgrades though, so I expect it will all work out. The company is also based out of London, so communication can be a challenge for us as we are in the U.S with different time zones.

Erika
CEO (Canada)
Photographie, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

The best decision our company has made!

5,0 il y a 2 ans

Commentaires : We were very frustrated with the user experience of Facebook groups and felt very limited by Facebook's rules. All of our members who have joined our app since launching have said that they love the app more than Facebook. They love the clean and user friendly interface! We are happy that we're able to connect with our community in a more meaningful way and bring them educational resources and other things that we'd have never thought of doing inside Facebook's groups feature.

Avantages :

I loved how easy it was to set up our own private community. Disciple has been very easy to work with, and they handled all the actual set up for us which freed us up to be able to be creative with the look and feel of our private community. I love not having to fight with Facebook's algorithm anymore because that means our members actually see the content that we're publishing into our community!

Inconvénients :

The inability to livestream from desktop is probably what I like the least, I would love the ability to screen share while going live from desktop to share course material or other things during our live videos.

Padraig Joseph
Case Support Team Leader (R.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Quality Product - Great Value For Money

5,0 il y a 2 mois Nouveau

Commentaires : Fantastic! The customer service has been impeccable. I spent 3 months researching dozens of different platforms and Disciple is head and shoulders above the rest.

Avantages :

The member directory using customisable user profile fields is very powerful. The livestreaming functionality is the best in the market (especially now that RTMP is available). Having a stand-alone independent platform (with the option to white label) was the game changer.

Inconvénients :

Profile images are optional - I'd prefer them to be compulsory.

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Thank you so much for this wonderful feedback Padraig Joseph, we are delighted that your app has been a game changer! That's exactly how we want all our customers to feel. We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team

Hayley
Director (R.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fab product, only let down by tech issues & poor attitude from support

2,0 il y a 2 ans

Commentaires : The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load time that led to me not using the app for a while. I was given instructions to: log out and quit the app; power-cycle your device; go to Setting on your device and find Quiet Connections app in the list at the bottom of this view; turn on the toggle for Clear data on next launch; then reopen Quiet Connections, log back in and test if the issue persists. When I shared that this worked for me and asked if they were working on a solution because a) I felt it was unprofessional to tell our users to go through this process and b) our users are socially anxious so they would not even attempt to reach out to resolve an issue like this (they would just leave), The Manager of the Support told me: "customers DO reach out" and "I'm fairly certain that you're familiar with the tv show "IT Crowd", it's great don't get me wrong, however, as someone with more than 10 years of experience in the tech support field it pains me it made the public assume that power-cycling ("have you tried turning it off and on again") is just a gag or even worse, it's perceived as "unprofessional"."

Avantages :

We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.

Inconvénients :

There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and test issues on Android and iOS to find solutions appropriate to the operating system. We've rectified the temporary issue with button colours on some devices and have updated the app so that you can now send a private message to welcome new members on board (rather than an email), which is proving to help engagement! If you need any further help, please get in touch with our team at help@disciplemedia.com and we'll do our best to support you. Best wishes, The Disciple Team

Jeffrey
Founder (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

A community platform ready to go!

5,0 il y a 2 mois

Commentaires : Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.

Avantages :

It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.

Inconvénients :

Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Hi Jeffery, Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful. There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu You can also always pop a question in The Collective for a quick response from our team and other customers! We look forward to seeing your community continue to go from strength to strength! Best wishes, The Disciple Team

Alex
Founder (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Disciple is an awesome product

5,0 il y a 2 ans

Commentaires : The overall experience has been exceptional, customer support from Disciple is very good. Response times are brilliant and it does feel that they go the extra mile to ensure that issues are quickly resolved.

Avantages :

Disciple is feature rich. The team is very clear about the road map, and the users can have a say on the priority of the features being built which is really great. In the 6 months that I have been using the product, there are constant updates and improvements. The software is very easy to use. Great community to help resolve problems and help support oprate and set up your community.

Inconvénients :

Some of the integration applications or interfaces can be clunky, not always seamless. In comparison to other solutions, it's quite expensive.

Nicole
Director of Clinical Outreach (É.-U.)
E-learning, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Solid community for the cost

4,0 il y a 2 mois

Commentaires : Overall, we have had a good experience with Disciple. We use this as an app based community to support our members and it allows them a good space to connect that feels native to our brand.

Avantages :

We have had a good experience with Disciple overall. There are some features lacking, but it seems that they are continually working to have a better product. Customer support has been great. I love the ability to have a white labeled mobile app community that feels like an app native to our brand. The cost is also very affordable as compared to other platforms.

Inconvénients :

There are definitely some areas that need to be improved. You aren't able to add events to outside calendars (such as google calendar), time zones don't sync with the user, there are limitations as to what you are able to add within the community and formatting.

Catarina
Founder / CEO (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Why I chose Disciple Media

5,0 il y a 2 ans

Commentaires : My Disciple community's main benefit has been building meaningful connections with my members in a more intimate environment. Engagement is also more effortless in this type of platform.

Avantages :

I especially like the ease of use, features, and functionality of Disciple Media. Its clean design helps to cut much of the noise, and I enjoy the possibility of creating and controlling my rules without having to play by the laws of a third-party platform.

Inconvénients :

Compared to other competitors, Disciple media misses many integrations like Zapier and other third-party apps with automation services.

Laura
Co-Founder & CEO (Pays-Bas)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Disciple helped us to finally launch our community

4,0 il y a 2 ans

Avantages :

Disciple is very easy to implement, customize and launch! We were ready to launch in 2 weeks and had the first users coming in right after. The feedback from the community is positive, most find it easy to use, intuitive and sleek design.

Inconvénients :

There are some features that are missing to build an even stronger community - like 1:1 video chats, group video chats. With a content heavy community, it would also be great if members could bookmark articles, save them in their profiles and experience a more customized environment.

Paula
Owner (É.-U.)
Art/artisanat, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Everything in one place!

5,0 il y a 2 mois

Avantages :

We love having all of our members in our Disciple App! Member engagement is soaring and we've grown to 1000 members in just 4 months. It's so easy to use on the front end and the back end.

Inconvénients :

Renewals are tough. Many times renewals get rejected in stripe which makes it frustrating for admins and members. This may be a stripe issue but another payment outlet might work better.

Virginia
Founder and CEO (É.-U.)
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

3 years and still going!

5,0 il y a 7 mois

Commentaires : Honestly, it's been awesome. I work closely with them and they, me. I feel like I'm a part of the community and have a voice in the improvements being made. This company is absolutely amazing and beats so many that take a more cookie-cutter approach.

Avantages :

What I love most is that this is a true solution to having my own native app without spending 50k to hundreds of thousands to have something that is completely my own. It's been amazing to work with the Disciple team. They are truly there to serve me as a client. I have a dedicated success manager that works with me and is super helpful with some of the regular needs of keeping compliant and up to date with Apple and google play.

Inconvénients :

Since this is a smaller companies the rate at which new functions comes out is slow. But, I've found it's worth the wait. They listen, and I've been heard with many features released that I have requested.

Alex
Supervisor (É.-U.)
Musique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Disciple Review from Full Circle Music

4,0 il y a 2 mois

Commentaires : It has been good overall. During the process of getting our app created I will say I wasn't happy about the speed of communication and Disciple working with Apple on our behalf. We had a tight deadline which was communicated on the front end, so I would have liked Disciple to be more aggressive in resolving issues that Apple had with the app. There have also been a few things that are frustrating that can't be changed like URLs for example. But I will say support has been great at helping with what they can help with.

Avantages :

We really like the member directory and badges features. We also love that we have our own app and the amount of control we have on the backend. The simple, sleek design is easy to navigate.

Inconvénients :

There are still some things that aren't as customizable as we would like. Here are a few examples: Not being able to upload mp3s. Not being able to send files in DMs. Search ability isn't great. When you search you should be able to see any post from any group you are in that has that content. Not being able to turn on the "connect" option for DMs. No timestamps on messages. Not being able to change the thumbnail on video uploads.

Mark
CEO (R.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fantastic app platform has brought our community to life

5,0 il y a 3 ans

Commentaires : Great product - well designed, reliable, flexible, community-focused and easy to use. And supported by a great team too - super helpful and responsive, giving time generously whenever needed and going above and beyond to investigate issues when needed.

Avantages :

Proven and well-designed platform which great functionality which allowed us to launch a high quality app for our community with minimal effort and maximum impact. We had high hopes and the results have exceeded our expectations. Our community loves using the app, it gets great engagement and the support from the Disciple team has been first class. Highly recommended

Inconvénients :

When we first launched there were a few minor quirks and potential areas for improvement, as with any application. But Disciple has already rolled out enhancements for most of these and seems to have a strong pipeline of upcoming changes which will further enhance the user experience too.

Emma
Photographer (R.-U.)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best alternative to Facebook groups

5,0 il y a 2 ans

Commentaires : Disciple gives me a safe place for my community to meet, with no data mining, no tracking, no third party ads. It's a clean interface, easy to schedule, and with improvements being added every month.

Avantages :

It's ready to go straight out of the box. I wanted an alternative to Facebook groups that was private and functional. My community love the new space - I was worried about making the switch but should have done it years ago. Very easy on-boarding but many layers to the software so you can develop it in a way that suits your community. Lots of help from the Disciple team - I've had an issue sorted out within an hour at 8pm on a Friday evening.

Inconvénients :

Disciple have already addressed my main concern - there used to be no formal way to suggest improvements but now we have our own app for community managers to discuss improvements.

Craig
CEO (R.-U.)
Sports, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GAME CHANGER, TO A VERY GOOD GAME!

5,0 l’année dernière

Commentaires : It is like working with a genuine partner, who recognise how their own success is intrinsically linked to that of their customers. It is an actual pleasure. Even the finance folk are great when billing time comes around.

Avantages :

The speed to active, ease of use in back end and for members, regular and sensible upgrades, brilliant support and love how they promote the community for the host users to learn and support each other

Inconvénients :

I am used to finding work arounds, so there isn't anything I don't like. Always scope for improvement but Disciple are all over that constantly.

Beth Chana
Communications and Program Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love disciple!

4,0 il y a 2 mois

Commentaires : Great! Very helpful and friendly team to work with.

Avantages :

I love how easy it is to set up your app and customize it for your needs!

Inconvénients :

I feel that there are many features that I don't even know about through the backend since the backend is so extensive.

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Hi Beth, Thank you so much for this feedback. It's so great to hear that you are loving your Disciple-powered platform! Please be in touch if you'd like any help exploring those features. We know it can feel a little overwhelming at first, but they all exist to maximise your community engagement and we think you'll find them all very straightforward to use once you get going! Best wishes, The Disciple Team

Andrea
Project Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Affordable and user friendly paltform

4,0 il y a 2 mois

Commentaires : Easy to use, some glitches every now and then. Friendly staff

Avantages :

Groups and Folders are a great way to organize content

Inconvénients :

Would like to have more access to raw data regarding assets and member behavior

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Dear Andrea, Thank you so much for this feedback! It's great to hear that you're finding your platform so intuitive to use and are making the most of Groups and Folders! We have just updated the console and analytics so that it is easier than ever before to access and interpret vital insights into your community's behaviour. We do also offer the option to upgrade to a custom dashboard if there are metrics specific to your community that you'd like us to build for you. It's great working with you and we look forward to seeing your community continue to thrive. Best wishes, The Disciple Team

Nik
Founder (Australie)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Disciple community launch

5,0 il y a 3 ans

Commentaires : Great. easy, efficient and transparent with all dealings with clear value proposition and clear breakdown of whats available with options.

Avantages :

easy to setup, great cms, instant value for users. enabled me to focus on other areas of the business while the team could go on with focusing on the product launch.

Inconvénients :

n/a - all of the competitors promise more features but were vague about how good these are or how they are delivered. Disciple was different here.

Christopher
Pastor (É.-U.)
Institutions religieuses, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product in the ever more important community space

5,0 il y a 2 mois

Commentaires : very positive

Avantages :

Building community instead of pushing out content is encouraged

Inconvénients :

Nothing really, many new things were added over the course of our use

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Thank you so much for this wonderful feedback Christopher, we are delighted that your app is working so well for you! We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team

Johna
Marketing & Product Development Coordinator (É.-U.)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It's Okay, But Could Be More

4,0 il y a 2 mois

Commentaires : We have found it seems to be limited, or not enough when we have tried to do extra things. Other platforms offer more to the admin users to engage with users, with extra tools. Disciple does not seem to be there yet.

Avantages :

We like having a separate platform to have a community gather outside of big social media platforms. Being able to promote our own products to our users.

Inconvénients :

The inability to have banner feeds for users to see when promoting. Notifications seem to be sent to users but are not available when they come into the platform web or mobile

Rebecca
Director (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Extremely happy, a well-rounded company with excellent customer service.

5,0 il y a 3 ans

Commentaires : My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable.

Avantages :

The ease-of-use. Disciple software is very easy to use, I love the ability to send out push notifications, have individual administrative posts, folder and sub folder capability and so much more.

Inconvénients :

I have to see the price. It is a little bit expensive if you are just building your subscriber ship. It’s unfortunately the reason we ended up Migrating to a new platform.

Leah
Communications and Community Engagement Specialist (Canada)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

User friendly, open to ideas

5,0 il y a 2 ans

Commentaires : I feel like I am part of them, not just some regular customer. They have become my friends!

Avantages :

It is incredibly easy to use so anyone, no matter their experience, can dive right in. Plus they offer incredible training and will help you along the way.

Inconvénients :

I have honestly not come across anything I don't like. If there is a feature missing they are open to add it. They really want to work with you to make their platform the best it can be.

Annie
owner (Grèce)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Overall, disappointing

1,0 il y a 2 mois

Commentaires : Overall, I feel like I sank a lot of time and money into something that was not the right solution for my business. Maybe it could work for others. But I've switched to Mighty Networks and am finding it a lot easier to get people engaged there and find the help they provide to be a lot more effective.

Avantages :

I like that they had their own app and the general look of the whole thing and ease of setup.

Inconvénients :

I spent a lot of time setting up a community app w/ Disciple and in the end found it to be not a welcoming experience for users. I really wanted to make it work. But the UI was lacking and whenever I looked for support they sent me to big folders w/ tons of info rather than outlining a success path. It felt like an uphill battle to get engagement going.

Réponse de l'équipe de Disciple Media

il y a 4 semaines

Hi Annie, Thank you so much for your feedback. We are sorry that Disciple wasn't the right solution for you in the end. We want all of our customers to have a joyous experience with their app and so we take all feedback really seriously. We have recently rebuilt the console so that it looks much clearer and has a more intuitive user experience. We are also making continuous improvements to how members experience the platform and have been getting really positive feedback on recent updates. Our support team has listened to your feedback and they are working to provide more customised support depending on the customer's needs. We wish you all the best with your community and want to thank you for taking the time to help us improve. Best wishes, The Disciple Team

Peter
Project Consultant (Agriculture) (Australie)
Agriculture, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Peter Newman, MyResearchAgro

5,0 il y a 4 ans

Commentaires : Excellent. I have had no hitches with the software and the support has always been great. They are always looking to improve and always help with tweaking my app.

Avantages :

It worked straight away and I could see what I was getting before I locked in by looking at other apps on the Disciple platform. I needed something with Push notifications and Disciple delivered.

Inconvénients :

As far as a social platform goes it is not quite as good as the likes of Twitter and Facebook but that is to be expected. The CMS took a little while to learn but it didn't take long to get to know it.

Michelle
Software Delivery Manager (R.-U.)
Vente au détail, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent product for quick set up and rapid deployment

5,0 il y a 2 ans

Commentaires : Disciple's customer service is outstanding. A knowledgeable, efficient, extremely amiable team of people committed to their product and their customers.

Avantages :

The user inter face is intuitive and clean. The product was relatively easy to set up and distribute.

Inconvénients :

There are a few small features that could be better (sharing content with other users within the app, for example or more flexibility when creating a post), but Disciple has made a point of regularly consulting with their customers and we see improvements every month.