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En savoir plus sur ROUTEE

Plateforme de communication sur cloud, fournissant des services via l'intégration de l'API et/ou sa plateforme web.

En savoir plus sur ROUTEE

21 avis affichés

Utilisateur vérifié
Web Engineer (Grèce)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple but not simpler

5 il y a 2 ans

Avantages :

The ease of use, the quality of services, the customer support and of course the low pricing.

Inconvénients :

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony S.
Software Developer (Malte)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One of the best SMS providers

4 il y a 10 mois

Commentaires : I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Avantages :

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Inconvénients :

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Alternatives envisagées : Twilio

Pourquoi choisir ROUTEE : Silverstreet were great but again, sometimes they were not using Direct Connections as stated or the ported mobile numbers were not correctly identified.

Pourquoi passer à ROUTEE : Best value for money

Toni O.
CEO (Finlande)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Can't recommend

1 il y a 2 ans

Commentaires : I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Avantages :

Easy to use. Software backend looks good.

Inconvénients :

The attitude of customer service is really bad. They don't want to help at all.

Réponse de l'équipe de AMD Telecom

il y a 2 ans

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Utilisateur vérifié
Fashion Designer (Grèce)
Utilisateur LinkedIn vérifié
Vente en gros, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Eshop Owner Routee Review

4 il y a 3 ans

Commentaires : 4 years of Routee usage. Few or none problems at all. Easy to use.

Avantages :

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Inconvénients :

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

Jean christophe M.
Dirtector (Belgique)
Cabinets médicaux, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FINANCE DIRECTOR

5 il y a 2 ans

Commentaires : reliable for sure.

Avantages :

Reliable in sending sms. it is very important in medical use.

Inconvénients :

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

José V.
Director (Colombie)
E-learning, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Cheap but does not work

1 le mois dernier Nouveau

Commentaires : Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded

Avantages :

Pricing looks great but it would be good if it worked

Inconvénients :

It does not work for sending SMS They do not respond support tickets

Athanasios Z.
Marketing Manager (Grèce)
Énergies renouvelables et environnement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Routee sms gateway

5 il y a 2 ans

Commentaires : positive. Definitely i recommend it

Avantages :

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Inconvénients :

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Mario K.
Manager (Bulgarie)
Restaurants, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The most user friendly platform

5 il y a 3 ans

Commentaires : It has been a great time using the platform.

Avantages :

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Inconvénients :

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Ana isabel L.
CFO (Espagne)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Product

5 il y a 3 ans

Avantages :

Routee is integrated in our system and sms are sent automatically

Inconvénients :

If you need to look for a specific sms sent is dificult to find it.

Dragana J.
Menager (Serbie)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

BEST RECOMMENDATIONS

5 il y a 2 ans

Avantages :

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Inconvénients :

I can't find any suggestion that I can say is not good for this platform

Christos B.
Software Engineer (Grèce)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SMS Feature

4 il y a 2 ans

Commentaires : People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Avantages :

Good Detailed Documentation and Examples

Inconvénients :

Examples did not Include VB.NET and some errors in JSON strings

Hernan C.
CEO (Venezuela)
Télécommunications, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I was a local supplier in Venezuela for them.

4 il y a 2 ans

Commentaires : Very good experience, I would definitely be your local supplier in Venezuela.

Avantages :

It is easy to use, communication is 100% online. Your support is excellent.

Inconvénients :

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Iota A.
Research (Grèce)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Value for money

4 il y a 2 ans

Commentaires : Very good overall experience. Highly recommended.

Avantages :

Versatility Value for money Excellent customer service

Inconvénients :

I would prefer a more spartan GUI, but this is subjective.

Utilisateur vérifié
President (Venezuela)
Utilisateur LinkedIn vérifié
Télécommunications, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Easy to use

4 il y a 3 ans

Commentaires : Excellent but for medium workload.

Avantages :

Extremely easy interface and business process workflow.

Inconvénients :

Lack of some important functionalities and features.

Joseph K.
Director (Kenya)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Routee Review

4 il y a 3 ans

Commentaires : A short experience but so far so good

Avantages :

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Inconvénients :

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

Minas C.
PHARMACY (Grèce)
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great tool

4 il y a 2 ans

Commentaires : It's a great tool with just a few points that could get better.

Avantages :

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Inconvénients :

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Utilisateur vérifié
Owner (Grèce)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use

5 il y a 3 ans

Avantages :

Makes my job easier and it is easy to use.

Inconvénients :

I would like to have more reports for my clients

Utilisateur vérifié
Director of International Business Development (Grèce)
Utilisateur LinkedIn vérifié
Édition, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SMS tool

5 il y a 3 ans

Commentaires : Using it to remind customers of past due payments. Works well.

Avantages :

Preview feature helps you see and correct mistakes.

Inconvénients :

Group creation is a bit tricky to make, but you eventually get the hung of it.

Utilisateur vérifié
Owner (Grèce)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great service & great value

5 il y a 3 ans

Commentaires : Routee really helped my business grow and gave me control.

Avantages :

Easy of use and a great pack of features

Inconvénients :

I could not find anything worth mentioning

Stefanos L.
Teacher (Grèce)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Advantage and disadvantage

4 il y a 3 ans

Avantages :

The customer service is very good and very helpful.

Inconvénients :

The functionality of platform. Some times isn't clear how to do something.

Alexandros K.
CEO (Grèce)
Services d'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Satisfied user

4 il y a 2 ans

Avantages :

Functionality, quality of services and simplicity

Inconvénients :

Nothing specifically. I am overall satisfied by the services provided