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Avis clients sur Social HorsePower

En savoir plus sur Social HorsePower

Un outil simple de planification des réseaux sociaux pour les équipes. Optimisez l’activité de votre entreprise sur les réseaux sociaux en quelques secondes grâce à ce calendrier simple à utiliser.

En savoir plus sur Social HorsePower

Avantages :

Most of all - customer support, our account manager [SENSITIVE CONTENT] was constantly going above and beyond. You feel 100% supported at all times.

Inconvénients :

My team is always sharing quick clips and videos on LinkedIn, but we avoid posting YouTube links and unfortunately, that's the only way that we're able to share video via SocialHP.

Social HorsePower - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,5/10

Social HorsePower a reçu une note globale de 4,7 étoiles sur 5 d'après 36 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (36)

Sauveur
Directeur (France)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Service client au top !

5,0 il y a 5 ans

Commentaires : Très content

Avantages :

L’outil nous a permis de multiplier nos communications sans multiplier les efforts

Inconvénients :

Je n’ai pas encore trouvé de points négatifs

Wayne
Wayne
Marketing Department Manager (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Employee Engagement Skyrocketing

5,0 il y a 3 ans

Commentaires : The overall experience has been outstanding. In our heavily regulated industry keeping compliance while using organic growth to further our brand is invaluable.
The customer service is amazing, ready to react to any minor issue that might arise.

Avantages :

Being in a tightly regulated industry, it is vital that we can control what information our employees post to social media. With automatic post approvals, or reviewing each post separately, it gives our management team the tools to stay compliant, while giving our employees the chance to actively engage with the content. The locked calendar feature is the best part of this software.

Inconvénients :

Nothing. We have been using this software for over 1 year, and we still have not had a single complaint.

Thao
Thao
Customer Marketing Manager (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Checks all the boxes, and more!

5,0 il y a 5 ans

Commentaires : From the very beginning, Social HP's team has gone above and beyond to meet and exceed our needs. Seriously, they've been so understanding and patient with my team, and I couldn't be more grateful for how attentive SocialHP has been, especially during our implementation. The platform itself is a breeze to use, and I can't wait to see how positively this is going to impact our brand.

Avantages :

I love how easily I can schedule out approved content to be shared amongst my team's profiles and mine. There's also this incredible social listening capability built in where we can track news within our industries real-time and share that content along with our own.

Inconvénients :

It's just unfortunate that we didn't find SocialHP sooner!

Rosetta
Director (Inde)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good Employee Advocacy Software

3,0 il y a 2 ans

Commentaires : Overall it was good experience using social horsepower until we found some other tool which was offering same features in free trial.

Avantages :

The newsletter functionality is great and the content tagging part is the best one I liked about Social Horsepower. Great fit for our use-case and client success team.

Inconvénients :

The administration view is little confusing and it requires good amount of learning to understand all the features but its not impossible. Rest we were happy with it.

Muzafar
Global Content Marketing (R.-U.)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

The most adaptable and powerful employee advocacy platform

5,0 il y a 5 ans

Avantages :

Having evaluated, and tested alternatives like Bambu and Elevate, Social HP offered the best fit for our use-case and the client success team at Social HP was hands down the best company support team I have worked with in my career. The team is extremely responsive - making alterations and customisations based on our needs, sometimes within hours. They helped us customise utm tagging in order to automate our reporting processes in data studio and provided a level of service that was unprecedented.

Inconvénients :

Additional integrations (which are coming) would improve some elements, however, the platform as-is - does everything needed and more.

Tasha
Brand Manager (É.-U.)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

SocialHP helped us engage our retail channel across the state

4,0 il y a 5 ans

Commentaires : Overall SocialHP has been a great tool for our staff. Our retail team has been using the program for a couple of months now and really love it. We've also recently onboarded our admin team and will be adding our agents in soon. I'm excited to see the results we'll have once everyone has been loaded and feels comfortable using the program. The layout and ease of use is amazing, I provided a couple of screenshots and have gotten very few questions from our staff.

Avantages :

I love that this platform can be customized for teams. We have a retail team, admin staff and agents, I love being able to create content for each channel, because each message is a bit different. I also love that it pulls in content from our social profiles, that saves me a ton of time in creating content. We've seen a huge impact in our retail channel especially. The reps love to share content and compete on the leaderboard.

Inconvénients :

I'm not crazy about the way content looks once it is shared. I am also looking forward to integration with instagram.

Chris
VP Demand Generation (É.-U.)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Packs a powerful punch over incumbent vendors

4,0 il y a 5 ans

Commentaires : —Rapid audience expansion / reach activation
—Easy communication to our field
—Cost-effective
—Incredible customer support

Avantages :

What I most like about SocialHP is that it immediately solved the adoption challenge we experienced with our previous vendor. We knew social amplification was important for us, but most of our employees—busy engineers and sales people—struggled to consistently use our previous [very expensive] vendor. SocialHP's "Autopilot" feature has been a game changer for us. It allows our marketing team to push content directly to our employees' feeds automatically or with single-click approval from our teams.

Inconvénients :

The only Con is that certain non-essential features are Beta, but the SHP team is incredibly responsive in working through any trivial bugs in the Beta features.

Carolyn
Carolyn
Director Audience Development (É.-U.)
Utilisateur LinkedIn vérifié
Design, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Getting the Message Out

5,0 il y a 2 ans

Commentaires : Our organization is a house of brands, and we have 3-4 of them represented on Social HP. That allows us to make connections between the brands on a regular schedule with customers of individual brands. Our social media presence is more robust, unique messaging is shared more broadly and we've eliminated an item off the to-do list for our sellers and leadership team.

Avantages :

The ability to leverage the social networks of team members with selected content is extremely successful. We have amplified our reach by 300% in unique viewers of our marketing messaging, established a weekly cadence for posts from 50 leaders and sellers, increased traffic to our website and corporate LinkedIn by 250% and supported our employees in growing their personal brand presence on LinkedIn and Twitter platforms opening more doors for our solutions.

Inconvénients :

The administration of the platform has a learning curve and requires focused time. Once we got SocialHP up and running however, that required time has been reduced.

Brandi
Brandi
Squad Leader (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Our employee engagement is taking off

5,0 il y a 3 ans

Commentaires : About 2 years ago we hired a business coach to boost employee advocacy. It was a complete disaster. Spent over 10k, and it was a complete waste of time and money. Then we tried Everyone Social and same thing, after 4-5 months, people stopped using it. We decided to put the program on hold until a better solution came along. I was pretty sceptical about trying “yet another solution” but after using SHP for almost 6 months, our engagement is up over 22%. The employees hate having to stay committed to social. SocialHP solved that for us.

Avantages :

Our employees have actually become invested in our growth, and seem to be excited to share all of the new initiatives that our company is undertaking

Inconvénients :

That I had to spend 6 months paying for and working with Everyone Social, before an acquaintance recommended SHP

Tobi
Tobi
Head of Marketplace (Allemagne)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great help in building personal brands & company recognition

5,0 il y a 5 ans

Avantages :

Our life before SocialHP was, that Marketing launched eg new blog posts, found great articles by eg partners and from other sources, and started sending around email chains with suggestions what the team could/should share across their channels. Thanks to Social HP, we now have one single page to go to where all the suggestions of appropriate content from all the different sources are collected, and can choose which to share. And the best feature in my eyes: I can safely allow my marketing team to post the most important (or even all, that's a matter of policy and trust in your organization) articles (eg our company news) directly or scheduled without me even having to touch SocialHP... A great time saver for our whole organization!

Inconvénients :

There are some tids and bits in for example the UI of scheduling via the calendar view, but the SocialHP teams is constantly updating and further developing the product, hence nothing to really complain about. If you contact service, though, they are swift and kind in replying and helping.

Laurisha
Laurisha
Social Media Manager (É.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great value and proven results

4,0 il y a 5 ans

Commentaires : I think the team is great. They are always quick to answer and follow-up within 24 hours of any issues.

Avantages :

I use Social HP for employee LinkedIn sharing. I schedule posts once a week, but what's great is the platform spaces things out so that it's not all going out at one time. Additionally, you can draft multiple messages. This software is affordable and works. We continue to see traffic increases from using Social HP. There's a leaderboard too that you can share to increase some friendly competition.

Inconvénients :

Sometimes images do not appear on LinkedIn. I say this happens 1/20 times.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Social HorsePower: Una revisión en profundidad del software de marketing y gestión de redes sociales

4,0 il y a 2 ans

Commentaires : Social HorsePower es una herramienta de marketing digital que permite a las empresas administrar y optimizar sus cuentas de redes sociales. Esta herramienta es ideal para aquellos que desean mejorar su presencia en línea y aumentar el alcance de su marca.

Avantages :

Lo que más me ha gustado de Social HorsePower es la facilidad de uso. Esta herramienta es fácil de instalar y configurar, lo que significa que los usuarios no necesitan tener un conocimiento profundo de la herramienta para empezar. Además, también hay una variedad de herramientas para optimizar la presencia de una marca en redes sociales, desde la programación de publicaciones hasta el análisis de datos.

Inconvénients :

Sin embargo, la cosa que menos me ha gustado de Social HorsePower es su limitada capacidad de personalización. Esta herramienta tiene algunas herramientas para personalizar la experiencia del usuario, pero no hay mucho más que eso.

Jason
Business development director (R.-U.)
Marketing et publicité, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Social media consistency

5,0 il y a 5 ans

Commentaires : [SENSITIVE CONTENT HIDDEN] and his team have been incredibly helpful and quick to respond whenever we’ve needed them. The platform is great, easy and intuitive to use.
SHP has helped us to turn many of our colleagues into micro influencers on behalf of our clients. That has been achieved with a big efficiency gain in terms of time saved, and has helped our clients to relax when it comes to social media consistency. Overall the impact has allowed our clients to grow brand advocacy, knowledge of product in retail stores, increase compliance and participation – and ultimately increase sales.

Avantages :

One of the best features of this software has been the ability to tag content. It might sound simple, but when you’re running different campaigns which use different content types (lifestyle, news, product, price, training etc.), it makes it SO much easier to run the analytics when needed. The product is very easy to set up, and once live it’s easy to use too. Integration with our existing process was easy, and that was mostly down to the quality of training and support from [SENSITIVE CONTENT HIDDEN] and team to get us up to speed.

Inconvénients :

IG support is one that we’re really looking forward to. I know it’s coming though, so one of our big asks will hopefully be live as an update v soon.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing support and intuitive platform

5,0 il y a 3 ans

Commentaires : Great reach

Avantages :

Loved the calendar feature (drag and drop to schedule posts), loved the autopilot feature (can schedule posts for the sales department for example) Most of all - customer support, our account manager [SENSITIVE CONTENT] was constantly going above and beyond. You feel 100% supported at all times

Inconvénients :

Some reporting features were not obvious to find, had trouble with campaigns scheduling but I this is now fixed and improved.

Janel
Senior Data Analyst (Philippines)
Externalisation/délocalisation, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Social Media Platform

5,0 il y a 2 ans

Commentaires : recommended

Avantages :

Easy to communicate to my team and the team services is great thanks for having this.

Inconvénients :

Need to update the features and User interface

Rui
photographer director (Portugal)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Social HorsePower my expirience

4,0 il y a 2 ans

Commentaires : Great experience! I was really hesitant at first to fork out the money for such a new product but Social HorsePower blew me away. The team has been wonderful. I can't believe how much it's changed my life in this short period of time.

Avantages :

I am a small business owner who relies heavily on social media to get my name out there and to spread awareness of my brand. I have tried other tools in the past that offer similar services, but Social Horsepower is by far the easiest to use and with the highest ROI. The features that I love most about it are its analytics, scheduling abilities, and analytics.

Inconvénients :

I honestly can't say that I dislike anything about it. It's a really cool app with a lot of unique features that I haven't seen in any other tools. It's pretty user-friendly and the interface is very intuitive.

Molly
Marketing Campaign Manager (É.-U.)
Biotechnologie, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Extremely Helpful

5,0 il y a 4 ans

Commentaires : As we continue to grow our brand awareness, SocialHP is extremely helpful with increasing the number of views and visibility to customers. Instead of just having company posts, we are able to get our employees more involved, being able to promote and engage with the company and our target audience.

Avantages :

Our sales team really likes the ease of use when it comes to sharing posts and enjoy how simple they can post to their LinkedIn or schedule posts if not in SocialHP everyday. As an Admin, we like that we can customize multiple messaging options for each post that have been pre-approved, keeping our employees and shared posts compliant with company regulations. Lastly, Customer Support is great, working with [SENSITIVE CONTENT HIDDEN] and his team at SocialHP has been exception. If there are questions, they respond quickly and check in if there's anything they can assist with. Implementation into the system was smooth and training to a large sales force was very easy and efficient.

Inconvénients :

At first, I thought the LinkedIn posts weren't populating the system quick enough but then [SENSITIVE CONTENT HIDDEN] showed me how an Admin can 'pull' the posts and soon after the content was populated with the LinkedIn posts.

Kaitlin
Communications Specialist (É.-U.)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SocialHP knocks it out of the park!

5,0 il y a 5 ans

Commentaires : One of our departments utilizes LinkedIn heavily, and SocialHP allows everyone to maintain consistent messaging. Being able to schedule content in advance has really freed up a lot of time that they're now able to allocate toward other important projects and tasks. We're all very grateful for SocialHP.

Avantages :

SocialHP was super easy to set up and integrate into our team. It's user-friendly, reasonably priced, helps my team work more efficiently and customer support is so knowledgable and quick to respond. I've contacted customer support many times with questions and they've always went above and beyond to answer them. I haven't found another software that can deliver what SocialHP can.

Inconvénients :

I'd love if my team could schedule native video files via SocialHP. My team is always sharing quick clips and videos on LinkedIn, but we avoid posting YouTube links and unfortunately, that's the only way that we're able to share video via SocialHP.

Haley
Content Marketing Manager (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Super Helpful for Automated Employee Advocacy

5,0 il y a 5 ans

Commentaires : We've definitely seen a huge uptick in both site traffic and sales engagement, and the earned media value of the program far outweighs the cost.

Avantages :

We're huge fans of how easy it is for the team to set it and let it go. I love the newsletter functionality and how easy it is to customer content in the platform for each channel we want it to be shared with.

Inconvénients :

Occasionally we encounter minor bugs but the team is always extremely quick to patch them.

John
SVP National Sales (Canada)
Gestion des investissements, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Social media marketing game changer.

5,0 il y a 5 ans

Avantages :

It was easy to integrate and allowed team members to create a consistent professional presence across multiple social media platforms with minimal effort and time commitment. It aggregates relevant content, packages it, schedules it and distributes it in only a few quick steps. Free's up our team members to focus on high pay-off activity while SHP drives and enhances domain expertise in their communities. It's now a key piece of our digital sales and marketing program.

Inconvénients :

Didn't really have any issues. Any questions or concerns were quickly and professionally addressed by customer support.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The best social sharing tool in the market!

5,0 il y a 5 ans

Commentaires : I’ve had a great experience using SHP. I have and will continue to recommend SHP to everyone struggling to get their team social!

Avantages :

Pros - Easy to learn and use - Amazing and fast back end support - Free trial to get the ball rolling - Not expensive!

Inconvénients :

I have no cons so far. Everything works great!

Rebekah
Vice President, Client Services (Canada)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fantastic tool for employee advocacy, social selling and crisis management communications

5,0 il y a 5 ans

Commentaires : The team at SHP has been amazing. Very responsive and supportive. If there are areas for improvement, they are there to look for ways to build in new functionalities.

Avantages :

Ability to aggregate content into different user audiences and push out corporate content in a timely manner. Ability to assist in social selling without any effort on the part of the sales organization. With auto-schedule functionality, users appear to be "active" on social media but all they have to do is set it and forget it.

Inconvénients :

Nothing comes to mind. Social HorsePower has all the functionalities we were looking for.

Melinda
Marketing Director (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Social Game Changer

5,0 il y a 5 ans

Avantages :

The description says Social HorsePower is simple social media scheduling for teams, but it is so much more! No only can I schedule content, I can pull content from keyword feeds I've set up in Social HorsePower, my team can suggest content that I can then review to ensure messaging stays on brand, and I can track content metrics as well as the performance of my team. With Social HorsePower employee engagement across social channels has dramatically increased, promoting greater engagement with our brand. And the solution is priced right!

Inconvénients :

Nothing. Any questions I've had (which have been very few) were promptly addressed.

Taylor
Director of Marketing (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Best Employee Advocacy Tool

5,0 il y a 5 ans

Commentaires : [SENSITIVE CONTENT HIDDEN] are great! The sales process was incredibly easy and both were extremely responsive.

Avantages :

After evaluating Bambu and SMARP, Social HoursePower by far provides the greatest value. The product is intuitive, user-friendly, and affordable. Compared to other platforms, SHP is much more affordable and offers more features.

Inconvénients :

Overall, no complaints. Excited to see new features.

Patricia
Marketing (Canada)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our customers and staff love SOcialHP!

5,0 il y a 5 ans

Commentaires : Overall, I would recommend this platform to personal brand ambassadors as well as company teams. It's a great way to push our brand's content out for your brand ambassadors to share. Best part about it is that it is super simple to use and the packages are priced very reasonably.

Avantages :

The tool was completely customized for our customers, and what we like most is how simple and straightforward it is to use!

Inconvénients :

Wouldn't say there's anything I liked least. There were a few hiccups in the beginning during customization but the SocialHP team were amazing - they looked into fixing them right away and managed to complete them instantly.