Avis clients sur Primer

An essential component of our studio operations

Commentaires : The Primer team's extensive experience in the visual arts sector is evident in this product - it is completely fit for purpose, and approriate for any level of operation.

Avantages :

We have used Primer for six months now and it has become essential to running this artist's studio in an easy and highly detailed manner. We have a high level of product turnover and multiple gallery relationships to track and Primer's functions have everything we need (and more!) to make sure we record and manage every consignment and sale clearly and accurately. The software has been easy to use for the less technological adept in our team as well as sophisticated users, and the support team have been consistently helpful, responsive and flexible, especially throughout our onboarding process.

Inconvénients :

I am yet to find something missing in the product

Great for studios, artists, and galleries alike

Commentaires : Intuitive design, ease-of-use, superb customer service, and their quick help desk response time are the standouts of Primer. I have created archives for three different art studios as well as used the platform for a commercial gallery. Artists often ask my advice for what database to use for tracking inventory and invoicing and I always recommend Primer. Also, I have seen artists become more involved in the care of their archive by the very act of creating one.

Avantages :

I love how all of the data can be tagged to relate with one another. This makes tracking collectors, works, collections, invoicing, shipping, and exhibitions seamless and creates a robust history of interactions between all of these categories (and more). Quickly making .pdfs for offer letters and checklists for shows is a huge plus.

Inconvénients :

I can't think of anything that is not a positive with the database or the service.

Designed by a gallery owner, for galleries

Commentaires : First and foremost, the client service is tremendous. It would seem that they are on it 24/7. Explanations and fixes are dealt with practically immediately. I feel like Primer cares deeply about our experience with the product and they act on that.
We are extremely pleased with the architecture of the interface - it's simplicity and functioning belie a complex software that evens out the playing field with our competitors in the business.
The introduction of new features and refinement of established ones seems ongoing and perfect.

Avantages :

As a daily user of Primer I am particularly pleased with its ease of use. As a relational database it makes accessing and searching for information to create transactions extremely simple. Invoices, offers to clients, loans, consignments in and out, exhibition checklists are all intuitive and take very little time to create. The speed with which it takes to output necessary forms and reports is a lifesaver. My previous inventory system was a bespoken application which I included barcoding for inventory control and labeling in. Primer's willingness to integrate barcoding was essential to my decision to switch. The recent addition of online viewing rooms - one of the most widely used advancements in the gallery industry with the onset of the pandemic - was swift and very effective. We have used it successfully since the first release of it. I willingly agreed to work with the beta version of it and it is nearly perfect. The online hosting and automatic upgrades to the most recent releases of FMP are worth the price of admission alone.

Inconvénients :

There is very little to Primer that I am critical of. FMP is not great at word processing and there are a few areas where adjusting text could make it a little smoother perhaps. Sometimes the syntax used to describe functions is a little cloudy but these are hardly anything more than idiosyncratic details that most users probably wouldn't even notice. I wish there was a PDF download function to the online viewing rooms because some of my clients like to keep records of the works offered but I am sure that will come soon enough

I strongly recommend Primer!

Commentaires : I have had a great experience with Primer. The developers are very responsive and quick to answer any question or issue I've ever had. I love this software and can't imagine doing business without it.

Avantages :

Primer is trusted for me as one of the best software for art galleries and art advisory companies. It is well designed, clear, and offers everything you need in one place. I especially love that it's one fee without a bunch of add ons and extras. This software is absolutely worth the subscription fee.

Inconvénients :

There is little, if anything, that can be improved. Whenever I have needed something altered to suit my business needs, they've either offered me a work around or created a solution to my problem. They are also always adding to the software to make it work better for all on the platform.

Love Primer!!

Commentaires : Exceptional!

Avantages :

Primer has changed the organization of our business. Our clients love the viewing rooms. Documents are so much faster to create and look better. I can directly attribute several sales to Primer's sales tools. The customer support is available whenever we have questions. Very pleased.

Inconvénients :

We are very happy with Primer, esp in comparison to our previous experience with art software companies.

Exceptional value and labor of love

Commentaires : Primer has made it so much easier for me to effectively manage contacts and inventory in a way that rewards the time I put into it tenfold. Anytime I have had an issue--usually just with a feature I don't yet quite know how to use--they have been incredibly responsive and patient. Communication is clear, and updates are regular and always useful. The effectiveness of the software has also been essential for me as I have shifted my business in and out of brick and mortar, and allowed me to accommodate different forms of working--they have even worked with me on modifications I needed help with for the parts of my business that is outside the art world. This software has been a constant asset to my business over the last several years, and I feel very lucky to have found them.

Avantages :

Primer is a system that could only have been built by art world veterans who truly know and love the ins and outs of the business, from top to bottom and back again. Everything is designed for maximum efficiency and functionality in a way that allows me to feel like I am great at my job and provides my clients an exceptional level of service. It's very clear that the improvements are made continually in a way that works so well because they are using their own software and know exactly what the constantly shifting art landscape looks like because they are in it themselves.

Inconvénients :

Honestly, I don't have any cons. They consistently make updates and tweaks so that at this point anything I had hoped to be improved when I first signed on has been taken care of beautifully, and many elements of the software I didn't feel needed changing have been made even more intuitive and functional.

Perfectly designed for a gallery

Avantages :

Primer is a fantastic tool to manage our inventory and our contacts. It provides all the functions a gallery can need. We can create all types of transactions and presentations including online viewing rooms and payments to artists. It's complete and easy to use. What I like the most with Primer is that each new version of it is better than the previous one. It keeps improving based on our feedbacks. It suits our gallery needs perfectly and the customer service is amazing!

Inconvénients :

Primer is so complete, that there are several functions that I haven't explored yet. The only thing that bothers me sometimes is the word processing when creating the PDF of a transaction. There is not so much flexibility around that but I'm sure it will improve soon!

The most valuable investment an artist can make

Commentaires : Primer was created by people that truly understand the needs of artists and galleries. This translates into a database that is functional, modifiable, and with a great use value. I recommend this to every artist I know.

Avantages :

I've been using Primer for close to a year now, it has completely changed how I function as an artist and administrator. I no longer dread when someone asks me to send them a pdf of my work. In a matter of moments I can put together an online viewing room. Primer makes sales, inventory management, and contact management super easy. It can really be used by artists at every level. I have lots of experience with other inventory management systems and Primer is one of the only ones that makes keeping track of production costs, exhibitions, press and sales very simple.

Inconvénients :

There are really no cons in my eyes. The software is so valuable to me. I could see how someone would be intimidated by the complexity of the database. But that's really not an issue because of their AMAZING support team.

Amazing Software Has Revolutionized the Way I Run My Business

Commentaires : The customer service has been exceptional. While I don’t have to get in touch too often given how straight forward their software is, whenever I have a question pop up, someone is always available to answer my question thoughtfully and thoroughly.

Avantages :

The ease and functionality of Primer is by far the most valuable asset to me. I am not particularly savvy in complicated database software and I find Primer to be efficient, detailed and intuitive. Additionally, given the circumstances we are facing today and that much of my work is now being done remotely, I am given great peace of mind knowing any and all information about my business, clients and inventory is a click away.

Inconvénients :

I have absolutely nothing negative to say about this software- it has revolutionized my business and how I run it. It has enabled me to work smarter, not harder.

Blair Clarke at Voltz Clarke Gallery

Avantages :

[sensitive content hidden] is the most personable business owner. Always answers the phone or gets back immediately to help with a question. Our gallery has tried many databases over the years and never has enjoyed customer service until Primer. Primer is constantly updating their systems and improving ways to sell artwork efficiently. Couldn't recommend enough!

Inconvénients :

I don't have a problem with anything regarding the ease of use and the Database of Primer.

AWESOME SOFTWARE!!

Commentaires : A+

Avantages :

This software makes our lives so much easier! It has a clean design and is very intuitive. Primer offers a lot of instructional videos which is helpful for training new users. The developers have implemented our suggestions to make it even better for our business! How cool!

Inconvénients :

Honestly nothing. Using this software is great.

Exceptional Software Saves Me Time, Money & Stress

Commentaires : Primer has delivered more than I could have expected and more than I realized I needed. It's clear that the developers have thought of everything I might need and then some. When you add the thoughtfulness of the development to the exceptional service and functionality of the software, I could not be happier. I just wish I could have implemented Primer even sooner because it pays for itself tenfold each time I use it. This software has been a game changer for me and how I conduct business.

Avantages :

I was blown away by the ease of use of Primer. In a gallery or art fair setting, I'm often in need of information quickly and seamlessly. I have all of the information from multiple locations in one clear and easy to use database with Primer. Having all of the information I might need to access wherever I may be has been critical during the last year or two. I've never wanted to spend a lot of time learning difficult software and with Primer it has been very intuitive and simple to use. The customer service is always helpful and efficient if/when I have questions.

Inconvénients :

Honestly, I love everything about this software. It has saved me so much time and energy that I can now put towards my clients.

Primer Archives software review

Commentaires : We use Primer everyday, all day. It manages our inventory, billing, contacts, vendor payments and everything else. We could not have grown as a business without it.

Avantages :

I love that every aspect of my business, which is an art gallery, can be handled and managed on this single platform. It feels like a gallery-owner made the software so it is engineered to be of the most use to me.

Inconvénients :

There is a slight learning curve in the beginning, but there are a lot of online tutorials to get you started as well as the Primer team is always eager to help with direct tutorials and help.

Primer helps brings art and people together through detailed, innovative technology

Commentaires : Overall, I am very impressed with Primer and all its capabilities. There are a multitude of helpful functions, but the platform works well if you're only using a handful of it's many customizable benefits. It's works well for a team since many different kinds of staff members can interact with it on different levels.

Avantages :

I love the simple design and the options for expansion and more details depending on need. I also enjoy how customizable Primer is. It's a flexible, tailored design for many different kinds of art businesses, art non-profits and artists.

Inconvénients :

Once, I encountered an issue with sorting, but tech support fixed it right away.

Manage a gallery’s many moving parts with ease and efficiency

Avantages :

Primer effectively consolidates the many facets of running an art gallery into one master hub. As a gallery assistant I worked for multiple small galleries using Primer, and it allowed me to stay on top of everything from managing inventory, to preparing documents for exhibitions and loans, to keeping track of contacts and gallery visitors.

Inconvénients :

Sometimes the interface feels a touch clunky, but I owe this more to to the FileMaker platform itself

Alistair Clarke at Voltz Clarke Gallery

Avantages :

Primer is a consistent Database that my team and I use daily to manage our inventory. We enjoy using Primer and all it has to offer and keeps our management easy to use.

Inconvénients :

There is nothing I dislike about Primer.

Wonderful and easy to use software

Avantages :

A brilliant and easy to use inventory system and data base with excellent customer support and intuitive updates that reflect the user's evolving needs. With clean and clear design and a plethora of useful tools to support in sales, archiving, and exhibition building we couldn't ask for better technology to assist with gallery administration.

Inconvénients :

There are no cons we have encountered so far.

Great value

Avantages :

It's easy to get up and running on Primer. The user interface is fairly intuitive.

Inconvénients :

None that come to mind. It has most bases covered really well.

Easy to Use! Great for Galleries

Avantages :

The Primer software is covers every base for the fine art industry and is very easy to use! All elements are very clear and intuitive, and if not the Primer team is quick to help with any issue no matter how small. I especially appreciate how easy it is to make documents from inventory checklists to invoices.

Inconvénients :

Nothing! Primer is a great software , I'd recommend it to any gallery or fine art business.

Romy Jankz at Voltz Clarke Gallery

Avantages :

I recently learned how to use primer for daily inventory management, and think it is the best inventory system out there. It is easy to use, uncomplicated and quick.

Inconvénients :

There are no features that I dislike about primer.

Worth it!

Avantages :

This is hands down the best CMS system I've ever used in my 20 years of experience. Its functionality has absolutely saved me time and money--it makes certain types of presentations and reports that I would have previously needed to do separately. The software can do very complex searches easily, which is useful and time saving. Whenever I need help, the team is immediately responsive.

Inconvénients :

Some functions necessitate a few steps that don't always feel intuitive. There are a few forms that I wish were more editable.

Primer for the WIN

Commentaires : I have never used anything like this before. It took me a while to get my entire inventory uploaded. But now I know where everything is and have the info and history for each piece at the ready. Ultimately, it saves me a lot of time searching my computer when I want to deliver something well and on the quick.

Avantages :

Frankly, it makes me look good and it keeps me organized. Lots of galleries use it and its always a plus, and super easy for everyone, when I have the same program as they do.

Inconvénients :

That it can't read my mind and I have to make time to update my content.

Perfect for Artists

Commentaires : The customer service and response to individualized questions has been outstanding. We had a big transfer of data from our previous software and the Primer team was very helpful in making it a smooth transition. They also continue to add services and options to adapt to an ever-changing art world.

Avantages :

I love the ease with which I can create PDF proposals to share my work in a professional way. This has saved many hours of time so I can focus on painting. My studio manager uses this software the most. He especially appreciates the ability to track transactions, loans, and sales to make sure we have a detailed history on every artwork.

Inconvénients :

I have not encountered any cons with this product.