Avis clients sur Xero

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Superbe logiciel de comptabilité en ligne hébergé dans le cloud destiné aux petites entreprises. Accessible partout, à tout moment. Demandez votre version d'essai gratuite maintenant !

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Avantages :

Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.

Inconvénients :

1099 reports are too limited. Tracking categories are too limited.

Xero - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,0
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,2/10

Xero a reçu une note globale de 4,4 étoiles sur 5 d'après 2 572 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 572)

Karim
Finance Controller
Utilisateur LinkedIn vérifié
Design, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One stop Accounting solutions for Small to Medium organisations.

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Mohamed
manager (Maroc)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Indispensable et incontournable

4,0 l’année dernière

Avantages :

Xero aide non seulement pour toutes les petites et grandes tâches comptables mais également commerciales comme le devis. Il possède énormément de fonctionnalités dont la plupart sont automatisés et peut se connecter à d'autres programmes comme Shopify ce qui est très utile.

Inconvénients :

Je ne vois aucun inconvénient. Xero est parfait pour les gérants de petite société comme moi.

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Xero le meilleur

5,0 il y a 2 semaines Nouveau

Avantages :

C'est très facile à utiliser comme système et à s'adapter surtout c'est vraiment rapide

Inconvénients :

Juste le service client pas trop assugeti et le système parfois dans le bug

luanda myatsi
managère (Congo-Kinshasa)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

xxer

5,0 le mois dernier Nouveau

Commentaires : Que celui n'a jamais utilisé aissaie aussi,pas de déception

Avantages :

Facile à utiliser dans les activités et très souple

Inconvénients :

Parfois une complication au niveau d'enregistrement des données

germain
immo (Togo)
Immobilier commercial, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Très bon service Je sais que certaines personnes hésitent

5,0 le mois dernier Nouveau

Commentaires : All three of these offer the ability to scale their accounting for larger businesses and both Xero and QuickBooks offer specific training for accountants

Avantages :

Xero est un système logiciel de comptabilité abordable basé sur le cloud qui rationalise ces processus avec des forfaits

Inconvénients :

The software makes it easy to pay bills, Le logiciel facilite le paiement des factures, la réclamation des dépenses, l'acceptation des paiements, le suivi des projets, la gestion des contrats, le stockage des fichiers,

Thomas
Directeur (France)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mon avis sur xero

4,0 il y a 3 mois

Commentaires : Elle le sert à gérer mes facturation avec efficacité

Avantages :

J’utilise xero pour gérer l’es facturation elle me sert beaucoup elle met très utile

Inconvénients :

Le prix est assez excessif je trouve mais malgré tout c’est très utile

Eric
Manager (France)
Développement et commerce international, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Logiciel Complet

5,0 il y a 6 mois

Commentaires : je suis très satisfait d'utiliser ce logiciel

Avantages :

j'utilise ce logiciel chaque mois pour payer des factures

Inconvénients :

ce logiciel réponds à mes attentes et me fait gagner du temps

Grégory
gérant (France)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

xero

4,0 il y a 3 mois

Commentaires : franchement je ne vous conseille pas merci

Avantages :

je n'ai pas trouvé de points forts à ce logiciel

Inconvénients :

franchement j'ai été très déçu je préfère utiliser un autre logiciel

Sara
Sara
Human Resources Generalist (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Xero is great since it simplifies the accounting reporting process

5,0 le mois dernier Nouveau

Commentaires : The ability to keep tabs on 1099 forms and information on subcontractors is a great addition. With many permission tiers, an online accounting software is a great asset. It's incredibly straightforward to switch jobs. The time-tracking features are fantastic. Because of its user-friendliness and simplicity, Xero is a breeze to train new employees on.

Avantages :

That Xero streamlines the process of generating financial reports like P&Ls and balance sheets is a major plus in my book. Cash flow can be monitored and controlled with little effort. This application is helpful since it makes it simple to keep tabs on and organize spending. Xero appears to make the task of reconciling bank accounts much less complicated.

Inconvénients :

The use of tracking categories is a necessary evil in the projects module. It would be great if the projects section was integrated with other apps, such as Expensify. Having various rate cards within the projects section would also be helpful.

Courtney
Courtney
System Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's a lot more fun to do accounting now

4,0 il y a 3 semaines Nouveau

Commentaires : We can now monitor developments and spot patterns with ease. Superannuation contributions can be made straight from Xero, saving time and reducing the risk of missing any important deadlines. In general, Xero makes it easier to handle your financial accounts.

Avantages :

We maintain track of all of our financial transactions, including payroll and cash flow, with the help of Xero. It greatly improved the bookkeeping's organization and clarity and made the process easier to handle. It takes a lot of the mystery out of keeping books and gives us quick access to vital financial statistics.

Inconvénients :

For no apparent reason, bank feeds may lose connection at times. Possibly more visually appealing than mere numerical statistics would be the addition of accompanying graphical charts.

Thomas
Operations Manager (R.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Xero - Simple accounting software for small businesses

3,0 le mois dernier Nouveau

Commentaires : Xero allows us to run our accounts and manage staff expenses very simply and quickly. Overall it is a very easy system to use and has cut down a considerable amount of admin time. Overall it is positive, however, you can get caught out with the add on's needed to raise it from a very basic software.

Avantages :

The interface is very simplistic. The headings are very clear and the day to day using of the software is very easy to teach to new staff. The expenses app allows individual staff members to load their own documents cutting down admin time considerably.

Inconvénients :

A lot of the figures that you would like to see at quick glance like total spend with each supplier are not immediately apparent unless you run the correct search.

Phillip Sinothi
Phillip Sinothi
Senior In Charge (Afrique du Sud)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

XERO: The all-in-one accounting solution

5,0 il y a 3 mois

Commentaires : Xero is a comprehensive and user-friendly accounting software that offers a wide range of features for small and medium-sized businesses to efficiently manage their finances, automate accounting tasks, and gain insights from financial reports.With its automation features, Xero can help businesses save time and reduce manual errors, it also offers a wide range of features such as invoicing, expense management, receipt management and financial reporting, this allows for a more streamlined and efficient accounting process.However, like any software, it has some limitations, such as limited inventory management, and limited customization options, depending on the specific requirements of a business, these limitations may or may not be a significant issue. Therefore, businesses should thoroughly evaluate Xero's features and how they align with their specific needs before making a decision.

Avantages :

Automation and EfficiencyXero offers a wide range of automation features such as bank reconciliation, automated invoicing, receipt management and an efficient expense management system which can help businesses to save time and reduce manual errors. Comprehensive Financial ReportingXero provides a wide range of pre-built financial reports such as balance sheets, income statements, and cash flow statements, which can help businesses to understand their financial performance, and make data-driven decisions.

Inconvénients :

Limited inventory management Xero does offer some inventory management capabilities, such as tracking stock levels and generating reports, it does not have as many features as some dedicated inventory management software. So, for businesses that need advanced inventory management capabilities, Xero might not be the best option.Limited customization options.For example, some advanced features such as customizing financial reports and creating custom fields are only available on the higher-tier plans.

Jessica
Jessica
Director (Australie)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Xero has helped me streamline my process!

5,0 il y a 6 jours Nouveau

Commentaires : My overall experience has been a game changer, the support from the customer service team has been wonderful and I have been able to use help documents to help me ensure I understand the product fully. I like the employee portal, and my employees have given positive feedback about the product too.

Avantages :

I love the easy user interface. I like being able to see expenses, incomings and outgoings. Entering employees details in is simple, with little help notes along the way. I find the support team excellent, I have called and been able to use support from my accountant who can also link with my XERO system. My employees have their own logins and portal that they can submit leave requests.

Inconvénients :

I do not think there is anything I dislike about the product now, for 1 year I have been using it and I have not found any dislikes yet.

Nico
Nico
Finance Manager (Afrique du Sud)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Accounting @ office or on the go? Xero hassles ;)

5,0 il y a 3 semaines Nouveau

Commentaires : From using Excel as my go to software for all accounting needs, Xero has surpassed any expectation I thought I had. Would recommend Xero to everybody!

Avantages :

1. The software has a easy to navigate interface2. Integrates well with other software to make effortless recordkeeping3. Can share access with your accountant to make life just easier

Inconvénients :

1. Took a bit of getting the hang for setting up a CSV file for bank integration, but once I figured out how, it was smooth sailing

Adam
Director (Australie)
Machines, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Xero - Business Made Easy

4,0 il y a 4 semaines Nouveau

Commentaires : I have been using Xero for 6 years now and the team are always innovating and making tools easier to use while building out the features that make business sense.

Avantages :

Easy to use software that makes business smoother

Inconvénients :

If I have any Cons at all it's when I try to find a feature that should be obvious and find out people have been requesting it for years but the team are unable to circle back to fix or impliment. Minor gripe

paul
VP (Nouvelle-Zélande)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Xero an Accountants Tool.

4,0 le mois dernier Nouveau

Commentaires : Xero allows our accountant to do NZ GST easily.I tried quoting and invoicing from within Xero and it was not good enough for my requirements.So I now quote and invoice separately and duplicate that into Xero.

Avantages :

Xero if easy and intuitive to use.You start using it and work out what your need to do and if required fix previous mistakes easily.

Inconvénients :

I think it is a traditional accounting tool, accountants love it.If that is the objective, then more effort should go into making the data entry / user requirements aligned for business users not accountants.A business decides what to sell, quotes it, produces or orders in the goods and the invoices it.To decide what I want to sell, I always start with an Excel spreadsheet to work out a pricing model. This helps me find any gotchas with pricing - did I include all the costs, does this item need other items to make it work, is freight going to be significant and lastly is the buy pricing readily available.

Becky
Becky
Software Developer (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I like Xero's financial reporting automation

4,0 il y a 2 mois Nouveau

Commentaires : Cash flows can be easily monitored and controlled. The tool's ease of use in keeping tabs on and managing my spending is a major plus. Xero makes it easier to reconcile your bank accounts. As a bonus to its user-friendliness, it has a wide variety of integration possibilities with other programs, making a wide variety of bookkeeping tasks much simpler to perform.

Avantages :

I like that Xero streamlines the process of generating financial reports like P&Ls and balance sheets. This accounting tool is not only user-friendly, but it also provides a wide range of downloadable reports.

Inconvénients :

As soon as a quotation or invoice is created in Projects, it would be great to have the number appended to the name, and it would be much more convenient if quotes and invoices could be immediately linked to a projects without the need for manual intervention.

Rahul
Rahul
Cofounder (É.-U.)
Utilisateur LinkedIn vérifié
Électronique grand public, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Effortless Bookkeeping

5,0 le mois dernier Nouveau

Avantages :

The user interface is extremely simple and not overwhelming, especially for someone with no accounting background. As a startup founder, I juggle between different roles running my startup and Xero helps me keep on top of all my bookkeeping needs. The dashboard gives a clear picture of how we are performing as a company and managing the runway.

Inconvénients :

I like the product in general except for payroll. Xero doesn't support payroll and relies on Gusto integration. Gusto is great but if you are a young startup just starting off, Gusto is a little expensive.

Chris
Business Owner (Australie)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A leading software in it's industry

5,0 il y a 3 ans

Commentaires : A beautiful piece of software that turns a once tedious chore, into an easy and intuitive process. I always recommend my clients to use Xero (if they can afford to) as I believe it makes the workflow much smoother and simpler for everyone involved.

Avantages :

As an accountant and bookkeeping business owner I have been using accounting software for well over 10 years. I have to say when Xero entered the market I was definitely curious as to what it could bring to the market. I believe Xero have captured a very nice niche of the industry with it's very business orientated user interface and simplisitic feel. It makes accounting somewhat fun for the business owner. The way that they have revolutionized the way the bank reconciliation is performed makes it easier for buiness owner and accountant/bookkeeper to work together. I love the comments functionality and the rules that can be set to repeating transactions. The AI in the bank reconciliation also has a very nice balance to it. It will allocate your transactions when you need it to, but not too aggressively - meaning you don't have to undo all the automatic allocations (unlike some other software like MYOB). They also have a lot of resources to help business owners and financial professionals. In addition they make continual updates to their software to adapt to the times.

Inconvénients :

I think the biggest con of the software is the price tag. Many of my clients have found this to be a stumbling block, saying that the monthly subscription fee is too high for their business. Other than the price, the only other con is the support is only via email (this is the last time I had an issue which was a few months ago). They do not have a support contact phone line (in Australia at least) - so response has to be via email (which may lead onto a call later if it cannot be resolved by email). Which takes longer to resolve the issues.

Sibylle
Bookkeeper (É.-U.)
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

My investment in Xero didn't work out

3,0 il y a 2 ans

Commentaires : I became Xero certified in 2016, I was very enthusiastic about the product at the time, and thought I would be building a practice using it. Unfortunately, the more I used it, the less well it worked for me, due to the reasons given above and more. I also find the Xero portal for practitioners unnecessarily complex and difficult to navigate. The company was always also assigning new account managers to me. I think I've met four or five in total. Xero frequently asked me for feedback and I provided it several times, especially about my discontent with their reconciliation process, which I consider inadequate to my needs as a professional bookkeeper, and which I had seen cause significant problems for business owners trying to maintain their own file. Though I repeated this feedback over the course of several years, it hasn't changed. I realize I'm just one customer, and I don't know if others feel the same way or not. Anyway, in the end, I didn't want to work with this issue anymore.

Avantages :

Transaction processing in the bank feed is, as they claim, very well set up. At the time I started using Xero, the company also seemed to provide some needed competition and an alternative to intuit in the small business accounting software space.

Inconvénients :

The other accounting software apps I use are QBO and Wave. Both, IMO, are better than Xero. Back to the bank feed -- Xero is unable to connect with a number of banks. In addition, the bank feed sometimes drops out transactions with no notice to the file owner or bookkeeper. Thanks to the lack of a reconciliation process tied to hard numbers, inaccuracies can pile up in the registers as a result. In addition, overall access to data in the registers is more awkward to accomplish than in either QBO or Wave. Editing transactions is significantly more complex than in QBO. The system of comparison between the "bank statement lines" and the account register was confusing at times. And there are odd glitches in the reporting (cannot recall all the details now, I only have one client left using this app) that I had to watch out for. Xero is a product that has some really amazing capabilities mixed in with real weaknesses.

Elliot
Director (R.-U.)
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best choice in the market !!

5,0 il y a 4 mois

Commentaires : It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Avantages :

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Inconvénients :

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

Paul
Managing Director (Australie)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Super Simple Accounting Software for Small to Medium Sized Businesses

5,0 il y a 4 ans

Commentaires : As a small business our main priority is to keep our monthly book keeping tasks simple and quick. Since moving to Xero from MYOB we have found a significant reduction in our book keeping time input. We are NOT accountants or book keeping experts and Xero as an accounting system has definitely made this part of our business much more efficient. We are guided by our accountant as how best to use the software and have been able to develop a simple client - accountant relationship with Xero being the main conduit of information between us.

Avantages :

As a small business we found Xero to be a simple and very cost effective solution for all our accounting - book keeping needs. Xero is very easy to set up with your accountant and reduces the time you need to spend on book keeping tasks each month. With automatic bank feeds the time we need to reconcile our accounts each month is minimal. The audit trail features mean any issues that arise can be quickly found and fixed. Being able to notate any transactions enables our accountant to quickly respond to our queries. As a small business keeping our external accountant costs down is very important to us and by using Xero means the time our accountant has to actually spend on our accounts is less and therefore so are the invoices we receive from him!

Inconvénients :

Some of the automatic accounts Xero suggests you reconcile to are not correct so it is important to double check each transaction before reconciling. We had issues setting up some of the automatic bank feeds and still have one bank account that will not process the feeds so we need to enter those transactions manually. When uploading a file of transactions we also had some issues and found it quicker just to manually enter them into the software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Xero is an awesome bookkeeping solution for small business owners!

5,0 il y a 2 ans

Commentaires : Xero is an awesome bookkeeping and accounting software solution for startups and small business owners. It is indeed a good match for business owners who know nothing about accounting in order to keep their books and to properly manage their finances. From my own experience, I found that Xero is very user-friendly and its accounting interface is streamlined, almost seamless, and uncluttered. The Demo Company is very useful as you can manipulate data without worrying about messing up vital information in your practice company. Xero’s accounting dashboard shows the snapshot of your business (i.e., bank balances and reconciling items, outstanding invoices, and bills, accounts on the watchlist, etc.) and fully customizable depending on your needs. Quickbooks had been the leader of accounting software for small businesses for quite some time but Xero is becoming more popular because of its competitive offering and value proposition. Xero’s starting plan is very affordable and you have the option to add-on some features depending on your need. It also offers a basic inventory and fixed asset management functionality in all of its plans, which is very cool! And the best thing about Xero is the unlimited users allowed to access the financial information.

Avantages :

- Affordable and cost less for startups and small businesses - Includes fixed assets and inventory management in all of its plans - Very user-friendly especially during migration or conversion of data - Allows unlimited users - Friendly 24/7 customer support

Inconvénients :

- Some countries lack a built-in payroll option. - Customized reporting options are still limited. I wish Xero can allow you to create your own report. - The contact list of customers and suppliers is mixed together and needs to set-up manually to organize.

Ibrahim
Ibrahim
internal auditor (Nigeria)
Utilisateur LinkedIn vérifié
E-learning, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Xero is changing the landscape of cloud accounting

5,0 il y a 7 mois

Commentaires : My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.

Avantages :

“It’s so clean to apply, even for non-financial human beings” My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself. I get my Financial statements the first week after the year end Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time. As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.

Inconvénients :

The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time. No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.

Jinny
CEO (É.-U.)
Photographie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Worst Software I've ever used

1,0 il y a 4 mois

Commentaires : Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.

Avantages :

I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.

Inconvénients :

This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.

Cody
Controller (É.-U.)
Divertissement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Easy to Implement and Manage Global Business, Low Customization Options

4,0 il y a 10 mois

Commentaires : Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.

Avantages :

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Inconvénients :

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.