Avis clients sur Blink Session

Flexible and responsive

Commentaires : Blink Session has made Lighthouse Therapy possible. They have added features consistently that make the platform more effective for services and back end functionality!

Avantages :

We have a white label version and the platform keeps getting better and better. The team at Blink have been responsive to our needs and the system is flexible so the it can grow with us as we grow.

Inconvénients :

Like all software unexpected bugs pop up occasionally. They are always great about fixing these issues quickly.

Blink of An EYE

Commentaires : I tried Blink as a trail for one person as the license agreement for other staff is costly. So over the time period it seemed to meet my needs as a speech therapist but after using the platform I found spending money for additional tools for intervention and the monthly cost was not worth the hassles of interacting with the support services, who to me were not friendly. They gave the appearance that they were during my company a favor and did not need my business.

Avantages :

Very well organized site, easy to manipulate within the platform, HIPPA compliance, Youtube accessible for shared screen, Match games capabilities interactions for clients

Inconvénients :

Limited in house apps for the monthly fees. Read the fine print many of the customer service(CS) issue that are usually granted from other companies Blink CS is always in their favor, they take no responsibility if anything goes wrong it is the consumers fault or the network or browsers. The try and keep any items that you purchase as theirs property, even money that you have as a credit. Limited client interaction. The internet quality is low compared to other platforms, not being able to access tech dept while in session.

Blink Review

Avantages :

I like that I can quickly and easily download YouTube videos and screen share with my students with this platform.

Inconvénients :

I do not like that I am not in control of what and how my students view the materials I am sharing. I work with young children who often do not have the language or understanding on what they should be seeing. I have to assume they are seeing what I am seeing and how I am seeing it. A adult will come along and notice something is amiss and fix it. I do not like the controls for drawing and clicking and dragging. They are awkward, cumbersome, and often go haywire and scribble over the screen.

Speech therapy

Commentaires : It’s the best way to meet with my clients that are far from my office.

Avantages :

How easy and productive it was. All the videos to review and learn new skills.

Inconvénients :

Some times I can’t use videos or white board. But it’s getting better.

Blink Session for TeleSLPs

Commentaires : The blink product can be the entire tele-office for a therapist and for most small companies.

Avantages :

1. ease of use for consumers. 2. great, robust resources-materials tool. 3. Functional whiteboard, 4. reliability 5. client has his/her own account for notes, videos, homework, email etc 6. very functional scheduler-calendar (time zone adjustment, client reminder, easy scheduling for client and staff,

Inconvénients :

One or two reminder popups I find redundant.

Blink Think

Commentaires : Only okay

Avantages :

I like that it allows me a platform for communication with my clients that does not involve attending the clinic.

Inconvénients :

Not enough materials at all in the speech sections and the cost per month for the basic settings is high.

Easy to Use

Avantages :

This software has been easy to set up and seems to work more consistently and with less glitches than the system I was using before. It has been an easy transition for me and my e-helpers to make the switch. I like that there is a growing library of resources you can add to and hopefully more resources will be available soon.

Inconvénients :

There are some features that I would like to see improved. For example, I'd like the screens of the whiteboard and the screens of the videos to be able to take up the whole screen separately if selected. In addition, a waiting room where the computer dings when the client is waiting would also be helpful. However, the staff at Blinksession are very open to making changes and have already started to work on some. At times, there are some minor glitches that have occurred such as the client cannot see what I have written on the whiteboard and vise versa.

Great system for teletherapy

Commentaires : We are helping families get therapy services, who otherwise would not be. We are making services for children accessible!

Avantages :

The company did a great job making the system user friendly!

Inconvénients :

It required extensive battery usage and often the buttons on the screen were larger for functional use purpose.

Very impressed with the software and the clear video/audio connection. Very user friendly.

Commentaires : This software allows me to provide frequent speech/language to students in rural areas without having to travel.

Avantages :

It's easy for clients to figure out how to log-in and use the software. Nice large image of the child/therapist even while looking at resources. I like the templates to create resources... Makes it very simple to upload your own materials.

Inconvénients :

There are a few features that I've had on previous therapy platforms which I really miss when using Blink Session... For example, having a waiting room would be nice so you know when your client's have logged in and are waiting for you. A spinner/dice feature to allow for playing board games would be helpful as well. Also, the students cannot use the touchscreen on a Chromebook to draw, they have to use the mouse/trackpad which is tricky for some of my younger clients.

Blink Session Review

Avantages :

I like the versatility of the software and find it relatively easy to navigate.

Inconvénients :

I honestly wish that there were fewer icon choices as it can be time consuming with some younger students to make a selection.

Fairly easy to use, and a so far has provided a good connection.

Avantages :

- Large screen in which I can see my client, and they can see me. This screen stays in view when scrolling to the bottom of a document. - Easy to share uploaded documents with client during session. I love the speed these load on clients screen. - Easy for clients to login. - Good connection for both audio and video (this is HUGE to me). - I like that I can go to specific pages within the documents I've uploaded. - I like that I can search within my uploaded documents.

Inconvénients :

- I wish I could turn off the clients ability to mute me. The student's who have figured out how to do this, have way too much fun muting me. It wastes a lot of time. - There is no spinner and or dice feature built in. - I would like to see game board tokens. - I would like to see a large paint option (like a bingo dabber size). - There is currently no waiting room.

Comprehensive program

Commentaires : Overall the product has been great. I have not had any glitches. I work with kids and they very quickly got the hang of the program.

Avantages :

My favorite feature is they have a resource catalog that has FREE and for pay materials in a bind. I also like the fact that they update it regularly with new features.

Inconvénients :

I wish it would allow during screen share to give control to the clients.

Great software

Avantages :

Very intuitive and easy to use. Just love it.

Inconvénients :

Nothing much at all. I’ve enjoyed learning.

A Useful Platform

Commentaires : Overall, it is a good platform for my speech therapy meetings and I am grateful for the opportunity to have something where I quickly can pull up my necessary resources with the click of a button.

Avantages :

I like the ease which my clients can enter the sessions. There is nothing to download and even if we set up a meeting at the last minute, they can easily log in. I also love the resources that are available along with the fact that I can upload my own resources. Very helpful.

Inconvénients :

There are some glitches at times that require action on the part of both me and my clients in order to remediate the problem.

I have tried to register many times, but the platform remains on "Submitting"

Commentaires : Frustrating so far. Not the platform itself, which I have not been able to use.

Avantages :

I just don't think they have thought about how to make it usable for people in the UK. I have tried many different browsers, and all of them give me the same message. There is no possible way to contact the support team unless you are registered, but the problem is that I can't register. Frustrating.

Inconvénients :

It does not let me register. The web just shows the message "submitting" and there is no way to get in touch with the team until you are registered.

A wonderful addition!

Commentaires : Working with the Blink Session team has made the choice to add this to our clinical services the right choice for Salus! From our initial inquires at the ASHA convention through implementation and intermittent follow-up thereafter, we have been 100% satisfied!

Avantages :

Easy to implement and use from both the clinician and the client sides.

Inconvénients :

I feel like every time I log on a learn something new - a handbook or digital resource would be helpful!

Great option

Avantages :

I like that you can add resources for clients to view during sessions and that you can record sessions. Additionally, I like that you can add multiple users to sign onto the same session. Makes working with families who are in different locations easier!

Inconvénients :

It is not as easy to view which resource/page you are sharing with the client. Also, I wish taking notes to share with the client in real time were more user-friendly.

This platform has allowed is to save staff time and improve client satisfaction.

Avantages :

1. The simplicity of use for staff and clients. 2. The ability to easily add, use and sell materials. 3. The ability to save, share, and archive session notes. 4. Low bandwidth requirement. 5. The options such as youtube and document camera. 6. The frequent updates and improvements.

Inconvénients :

1. The inability at this time to have groups sessions online limits our use for groups and staff meetings.

Very positive experience for the clinician and student!

Avantages :

I like the ability to save and easily access resources. The data tracking feature is very beneficial as well. My students like how interactive the whiteboard is and find the platform engaging. It is very easy to use a document camera to show additional materials as well.

Inconvénients :

There are some audio and visual glitches that I didn't experience with other platforms however these are sporadic and short-lived so they haven't significantly impacted the user experience.

Blink Session review

Avantages :

I like that notes, billing, scheduling is all in one place

Inconvénients :

It’s seems glitchy when I try to have the client take over control of icons and such.

It Works

Avantages :

Having some interactive tools for the client to participate as if the client was in person

Inconvénients :

Not having enough interactive tools in the area of language.

So far, so good! I am new to telepractice, and I selected this platform over others.

Avantages :

Functionality and ease of uploading and saving resources, interactive whiteboard, simplicity for customers (interface and log in), web-based platform (less glitchy/no downloads), youtube links, session notes/data, ability to bill/invoice and schedule, and accessibility of help (by owner and within the platform).

Inconvénients :

I have had some occasional trouble getting high quality screen sharing of videos and some distortion of some uploaded resources/pictures with print, but nothing major.

Blink Session has allowed me to turn my passion for teaching into a business!

Avantages :

The software is easy to use. My clients are able to set up accounts quickly and easily. There is nothing to download. You can just log on and start teaching. They have a collection of resources that you can use, many at no cost at all. You can also create and add your own. I love that I can share my screen with students as well.

Inconvénients :

There is nothing that I don't like about the software. They are constantly making improvements and updates.

As a clinician providing telehealth services, simplicity is really important for my patients.

Commentaires : Simplified the delivery of telehealth.

Avantages :

simple to use and reasonable cost. What is especially an improvement over our last product is that there is no software to download. This doesn't matter much for us, but when patients have to download something for just one session it's frustrating for them. So this product is a great improvement in this regard.

Inconvénients :

Interface could be cleaned up a little. I would also like to be able to see what the initial invite email looks like so I could understand what patients are getting on their end in case I need to walk them through it.

Overall a great success!

Avantages :

I like that the program is easy for clients to navigate, even for people who aren't necessarily comfortable with computers.

Inconvénients :

My first few sessions using the software felt a little "clunky" for lack of a better word, but I feel like that was more to do with my comfort using the software and less of an issue with the program itself. The more I use Blink Session, the easier it seems to be.