Avis clients sur BackAgent
par Property Base
Publié le 26/10/2017
The best transaction management software
Commentaires: Could access my transaction from any where in the world and review and approve transactions for agents
Avantages: Ease of use and consumer friendly . As a broker, all paperwork is in one place and approving a CDA and submitting for funding is a breeze. Can track all changes made to a file. Very easily share files.
Inconvénients: Wish they would have a CRM too. Don't really have any cons but would also like to have the ability to digitally sign documents from BackAgent.
Publié le 04/04/2018
Helped get rid of paper folders
Document inbox is a great way to collect paperwork
sharing is well thought out
office wide document sharing is great
mobile app is horrible and has little features
takes a while to get used to the interface
sometimes feels a little messy
Publié le 20/07/2019
Easy to Use
Avantages: BackAgent is a software that is very easy to use. My company uses this to keep track of our transactions. We were able to easily customize it to our needs.
Inconvénients: Only con is sometimes loading times take longer than what I would like.
Publié le 04/11/2018
Good to manage new agents
Commentaires: It was a game changer organizing the office but grew frustrated with their poor, slow and arrogant customer service. We do not recommend it. Look for an alternative.
Avantages: It is very helpful for me agents so they don't make mistakes following the checklist with a transaction. Integration with Zipforms and Dotloop is nice and the three email to feed documents into the transaction. Also the customer portal is a great feature
Inconvénients: No data backups nor a export feature in case you want to discontinue their service. Extremely bad customer service, super slow. Surprise fees for each IDX fee.
Publié le 25/10/2017
Great for our office!
Avantages: I love how easy it is to require certain docs, share docs we use a lot, and checklists to keep each transaction moving smoothly.
Inconvénients: Would like to be able to change/customize reports more so I don't have to edit them when they are downloaded. A little more customization with transactions as well, but I expect both of these to be solved when 4.0 is launched.
Publié le 24/08/2018
Commentaires: It was very efficient for keeping all the agents info on track with clients
Avantages: It is fairly easy to use. Its very much more artistic compared to other programs which makes it more user friendly.
Inconvénients: There was not anything special that made it stand out for the brokerage to keep using it on a regular basis. Agents would decide to use it individually or not, but as a brokerage it stopped. It needs to offer more that keeps us interested. But overall a good easy program.
Publié le 01/05/2019
A decent system, but could use some updating
Avantages: The way they started the process of putting transactions on the website was very easy. It was very helpful if you were confused and the customer service was very accessible.
Inconvénients: It was chunky, and was difficult to go through and process transactions in the system. You could kinda get lost in all of the things to click on.