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Logiciel de prise en charge et distribution des appels, optimisation des itinéraires, SVI de téléphonie, gestion de parc automobile, gestion de la caisse, facturation, équipement embarqué.

En savoir plus sur IT CURVES

Avantages :

It Curves is easy to use, tools are easy to navigate and manage.

Inconvénients :

Lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

IT CURVES - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
5,0
Fonctionnalités
4,9
Rapport qualité-prix
5,0

Probabilité de recommander le produit

9,6/10

IT CURVES a reçu une note globale de 4,9 étoiles sur 5 d'après 28 avis d'utilisateurs publiés sur Capterra.

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Mohamed El Moustapha
Manager (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good system - requires overhauling

5,0 il y a 3 ans

Commentaires : We have been using the system cashier and Payroll for some time and the team is great especially Imran, we are close friends and he has been helpful in many ways. We have considered using ITCurves for our NEMT dispatching but we are still unable to make the move due to some features we find in our current system .

Avantages :

The cashier system and the payroll. The ability to upload the trips sheet and have the system calculate the payroll percentages have helped us a great deal. And smoothen our process.

Inconvénients :

1-The functionality of the cashier is build as one size fit all which makes it a bet complicated 2- vehicle management and driver managed is lacking some good tracking tools like expiration dates 3- we have been struggling getting monthly invoices delivered to our office and contacted your team multiple times .. 4- you don’t have an online payment method for your customers to pay monthly ( we have to send a check) which is strange nowadays

Réponse de l'équipe de IT CURVES

il y a 3 ans

Thanks for being close to Emran. Please could we please invite to hear your interest about Software features And future development. The calculating percentage is developed just for your operation enhancement.

Igor
President (É.-U.)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Effective dispatching

4,0 il y a 4 ans

Commentaires : So far, this is the most adaptable software we found for our dynamic environment

Avantages :

It's modular, cost-effective and user friendly GUI

Inconvénients :

lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

Réponse de l'équipe de IT CURVES

il y a 4 ans

Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform

Abby
Cashier (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use

5,0 il y a 4 ans

Commentaires : I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts.

Avantages :

Designed specifically for the taxi industry, can be customized to user preferences.

Inconvénients :

Sometimes there are bugs or issues, but they are usually fixed quickly.

Réponse de l'équipe de IT CURVES

il y a 4 ans

Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays

Almira
CEO (Philippines)
Services d'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Highly Recommended Transportation Dispatch Software

5,0 il y a 2 ans

Commentaires : Back end support is fast, real time and 24/7/365. The staff is very professional and understands our need. [SENSITIVE CONTENT] are passionate about this product and I am very honored to work with them.

Avantages :

IT Curves Software is very user friendly. Productivity is high as a user. The tools are easy to manage and easy to navigate. It is straight to the point. I highly recommend this software for Transportation Dispatch. In a call center setting, this is one of the best softwares we have used.

Inconvénients :

None. We have used this software for many years and very satisfied.

Judith
President/CEO (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Dispatching Software

5,0 il y a 5 ans

Commentaires : 100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area.

Avantages :

The features, ease of use and comprehensiveness. The software is user-friendly and easy to understand.

Inconvénients :

Sometimes we encountered a system glitch, which is normal for all the software in the market.

Réponse de l'équipe de IT CURVES

il y a 3 ans

Thanks, Mr. Mohebbi. ITCurves software is a product of your insight and inputs regarding transportation management.

Joel Jude
Quality Analyst (Philippines)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Transportation Software

5,0 il y a 2 ans

Commentaires : The benefits using with IT Curves is very easy and not difficult to understand all the functions of the software.

Avantages :

The software is user friendly, very easy to learn and use. Tool navigation is very manageable and also easy to teach to other employees. IT Curves Software is highly recommended for Transportation Dispatch tasks because it less hassle and best tool for working.

Inconvénients :

None. This is one of the best tool or software that I've been using.

Jeb
CEO (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product and service for the transportation industry.

5,0 il y a 4 ans

Commentaires : I have been using this software for over 10 years and the developers are always making improvements and advancements.

Avantages :

The software is a great value with a diversified product offering and excellent pricing.

Inconvénients :

Some of the more complex features do have a learning curve.

Réponse de l'équipe de IT CURVES

il y a 4 ans

Thanks for the review It's a pleasure to know the strong hardworking team of ITCurves product designers makes a difference in the life of the CEOs of transportation companies.

Melissa
Payroll Admnistrator (É.-U.)
Transport routier/ferroviaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Happy Client

5,0 il y a 4 ans

Avantages :

The software delivers a high quality resolution and it is flexible to work with different projects.

Inconvénients :

I don't think so I have a complaint for this software. I think the problem is the internet in our building.

Réponse de l'équipe de IT CURVES

il y a 4 ans

Thanks for the review. We are proud that Challenger, as prime contractor with Metro Transit Agencies is relying on ITCurves Pullout Depot report to gauge driver on the road hours

David
President (É.-U.)
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Software

5,0 il y a 3 ans

Commentaires : Very good software. No down time at all with a very good hands on support team ...

Avantages :

This software was designed by engineers who were very familiar with Transportation industry and its needs.

Inconvénients :

Ease of use ..., no issues and no down times. They nmade changes anytime we asked for modifications,...

Christine
VP of Operations (Philippines)
Externalisation/délocalisation, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use

5,0 il y a 2 ans

Commentaires : I’d definitely recommend this to our other transportation clients!

Avantages :

My agents use this daily and they said it’s much easier to use than the previous dispatch softwares we’ve used in the past.

Inconvénients :

I can’t really think of anything at the moment. I only wish our client made the switch earlier.

Michael
Operations Manager (Philippines)
Externalisation/délocalisation, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Highly Recommended software for Transportation dispatch

5,0 il y a 2 ans

Commentaires : Been using IT curves for our Call center setting for many years now and aside form the very good result of the software the staff are very professional and attends to your needs very timely.

Avantages :

It Curves is easy to use, tools are easy to navigate and manage.

Inconvénients :

None that I can think of, Very satisfied with the software.

Cindy
Call Center Manager (É.-U.)
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This product makes our call center productive and easy to manage

5,0 il y a 7 ans

Commentaires : Increased leads

Avantages :

Ease of use and flexible reporting features. Allows easy booking of calls with minimum time on the call. Drivers are transparent on a map dispatch screen.

Inconvénients :

Perfect for Taxi industry, We use it every day and ever since we used the product we are able to increase the number of affiliates.

Cendy
Team Leader (Philippines)
Externalisation/délocalisation, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Product

5,0 il y a 2 ans

Commentaires : Overall functionality is great. Like the ease of use with transport dispatching . IT Curves definitely has all that we are looking for.

Avantages :

It is user friendly. It runs well and does not have many issues or crashes.

Inconvénients :

None so far. It is very convenient and works efficiently.

Chuckie
Transport Specialist (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IT Curve hits the mark!

5,0 il y a 2 ans

Commentaires : Very good and will recommend to friends and colleagues.

Avantages :

The software is very efficient and can be used easily.

Inconvénients :

As of the moment, the system is perfect. If they add more feature, that will be a jackpot.

Eloisa
Operations Manager (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IT Curves Highly Recommended

5,0 il y a 2 ans

Commentaires : Exceeds my expectation

Avantages :

The software is a friendly user and very informative especially on the reporting side.

Inconvénients :

I have no issues at all especially it gives me what I need on the reporting side.

Ariane Joy
Training Officer (Philippines)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IT Curves Review

5,0 il y a 2 ans

Avantages :

This software is very user-friendly. It is easy to navigate.

Inconvénients :

There is nothing that I can suggest. The software is really good.

Richelle
Agent (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent system

5,0 il y a 2 ans

Avantages :

Its a great app. One of the things I like is that it's fully cloud based system.

Inconvénients :

There is none as of this time.

Charmaine
Account Supervisor (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Upright awesome

5,0 il y a 2 ans

Avantages :

It's easy to use and this system is the best a encountered so far.

Inconvénients :

It performs efficiently and I like that, say no more.

Gloria
Team Leader (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use

5,0 il y a 2 ans

Avantages :

It's features are great and to my liking.

Inconvénients :

It functions well, my opinion is won't changed any moment.

Rondel
Account Supervisor (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Incredible

5,0 il y a 2 ans

Avantages :

It's features are precise and not confusing.

Inconvénients :

It functions well. What more can I say?

Fernan
Team Leader (Philippines)
Externalisation/délocalisation, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fast and Reliable

5,0 il y a 2 ans

Commentaires : Overall it has a big impact and great help in out organization. Thank you so much!

Avantages :

The software itself is very user friendly and reliable. I highly recommend this service

Inconvénients :

There is a little bit of latency but manageable.

Ruby
Account Supervisor (Philippines)
Externalisation/délocalisation, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good Service

5,0 il y a 2 ans

Commentaires : Its nice software, waiting for more feature.

Avantages :

User Friendly, It can be use by all ages specially for adults.

Inconvénients :

None so far. I do appreciate this survey. Keep it Up!

Réponse de l'équipe de IT CURVES

il y a 2 ans

Hello Ruby, Please share some of the feature you like.

Lenie
Account Supervisor (Philippines)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to navigate.

5,0 il y a 2 ans

Commentaires : Exemplary

Avantages :

It gives detailed information. We can manually navigate it and very useful.

Inconvénients :

None so far as the tool is reliable enough.

Geoff
Support (Philippines)
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very recommended Dispatch Tool

4,0 il y a 2 ans

Commentaires : Excellent

Avantages :

IT Curves is easy to use. Helps in monitoring rides.

Inconvénients :

There is nothing in particular thay i can say.

Réponse de l'équipe de IT CURVES

il y a 2 ans

Thanks Geoff for sending a review. May I ask what features of the software do you work with. The telephone support, or the call taking, AVL, dispatching, contacting driver in US with a touch of a button?

Cane
Manager (Philippines)
Externalisation/délocalisation, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly Recommended Dispatch Tool

5,0 il y a 2 ans

Avantages :

It is user-friendly. Easy to navigate screen.

Inconvénients :

None so far. Hoping for more updates.