Avis clients sur GetMoreReviews

GetMoreReviews

Commentaires : We are busy selling real estate and even though it is important now to have reviews online, it just wasn't getting done. This program makes it quick and easy.

Avantages :

Simplicity. We enter in the info after a closing and the reviews are automatically sent out and posted once they are completed

Inconvénients :

Nothing. It automates the system so at least, the request for a review goes out every time.

Great to have feedback from our costumers and with GetMoreReviews we have that.

Commentaires : Great - That was a good solution for a small business. We used to work with other companies that have maybe a better system but it not affordable for the small business owners.

Avantages :

The system is quite easy to access. We get results and are happy with that.

Inconvénients :

Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it. There it shows on the GetMoreReview system that they did write a review.

Just ok

Avantages :

Pricing was very attractive. Didn’t have a long term commitment. Seems very easy to use. Overall decent product but needs some critical improvements

Inconvénients :

Customer service is so so. You can’t talk to anyone and have to chat which seems to have extended delays (seems like staffing issues). Most times you can start a chat and not expect and response for the next few hours. Customer click through rate is not good. The thumbs up or thumbs down is too generic and doesn’t tell my customers that they have to follow through after the thumbs up. Many customers who we surveyed stated that they were under the impression that thumbs up meant they were happy and no review was necessary.

Great survey platform

Commentaires : Great customer service and assistance with functionality questions. No issues.

Avantages :

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy. Survey redirect for positive reviews is also a helpful way to increase positive social media reviews. Negative reviews allow for direct customer interaction for a personal and quick resolution.

Inconvénients :

Reporting for data solely based on a thumbs up or thumbs up response would be life changing. One of the benefits of this platform is to be able to identify whether or not a thumbs up was received even if the customer decided not to continue through to leaving a social media review.

Love Get More Reviews

Commentaires : I researched all the different programs in this genre-Review Trackers, Birdeye etc. I had my top three and they pretty much all did the same things. It’s just that Get More Reviews was at least half or more of the cost of the other review software. That was it for me. To get everything that I want and need for half the price, Get More Reviews was my choice and I haven’t regretted it for a second. We’re a start up company, so our budget is tight. I have to choose very carefully what we spend our money on, and to me online reviews is the key to success. With online reviews on sites that you can’t advertise on, for example, Nextdoor, you are getting business/leads for free. We got a call yesterday, and the man said that he chose us off of Nextdoor because we had more reviews than anyone else. The money we spend on Get More Reviews will pay off exponentially in the future and it will get us to the top of search engines and this will all translate to higher sales. Try Get More Reviews. It’s simple and inexpensive and it WILL pay off!

Avantages :

I like that all of my reviews are in one spot, so that I can easily see them and respond to each review quickly. I love that it sends out requests for reviews. This is a huge timesaver for me. I was emailing each one of my customers manually and it would take forever. Also, I would only send one request to a customer. GET MORE REVIEWS sends 3 out and also sends text messsages, as well. The amount of reviews that we have received has tripled in the short time we have been using this program. I think it will get even better over time. I appreciate that their sales department set up a dedicated training session to teach us everything about their program. They were only supposed to spend 45 minutes with us, but we ended up working for about an hour and a half. I was having trouble with my Internet and they were patient and helped me through getting everything up and running. They have a bot on their site, so if you need help at anytime during the day, you don’t have to send an email and wait a day for a response or sit on hold making a phone call. You just ask it a question, and get an immediate response.

Inconvénients :

I haven’t found anything so far that I don’t like. It is user friendly and does everything I was hoping for and then some. I wish I had some constructive criticism for you, but really I haven’t found anything wrong with Get More Reviews.

Hidden Gem of a service, and wonderful to work with.

Commentaires : I am getting online reviews almost daily from my actual patients. It is so wonderful to see what my patients think about their experiences in my dental office, and even more so when they post them online. This helps a lot in our marketing, and in our online reputation. I have more and more patients commenting how they found so many good reviews about our office, and I even have people applying for jobs at our office because of the reviews they found about us online. And my time investment has been minimal. So I'm a very happy user/customer.

Avantages :

I have been using this company for over a year now, and they have delivered more than promised and charged less than I expected. To be blunt, I have recommended them to anyone and everyone interested in online reviews. I am a total fan of this team and service. the price would be hard to beat, and the service is fantastic. They've helped my business tremendously and helped me to attract more patients to my dental office. If it weren't for their services I would still have less than 100 reviews online, and now I have almost 300, and all of that in about a year of working with them. I was very skeptical at first. They seemed like a smaller company at first and I'm used to working with larger nationally known companies. But I must say they have had NO problems with me, and I've been very happy with their service. Any skepticism I had was completely removed. Thank you to the whole team at Get More Reviews!

Inconvénients :

There is not a lot that I can say about negatives for this group. They have helped me and my company a lot. If I were to say anything negative about these guys, I'd say that they probably need to do more marketing. I wish I would have found them sooner, and if they had been more out there, I probably would have!

Our Choice after an Exhaustive Search

Avantages :

Completely customizable. You set up exactly how and when you want to contact the customer and you can even customize the text. Every other program we looked at would have at least one message we didn't like or it would send SMS only or it would have them spaced in some weird way. We were able to set it up in a way that fits OUR customers. We're still working on how to make sure we get these sent immediately after the job ends but we are seeing good results. It does have tags which we're using for team leader names to see if we can find patterns there but this is something we'd have to track on our own - don't think there's a reporting function. We also really liked the look of this one - what our customer sees. Some of the programs we looked at had really goofy-looking emoji's and stuff. This one just looked a lot better. We also like that it posts our reviews on Facebook.

Inconvénients :

It costs a little more but we feel that getting more Google Reviews will pay off in the long run. The User Interface is not as intuitive as some we used but it's okay. Features we're hoping to see in the future would be a user notes field and a page showing stats by month like some of the other software we looked at ie how many contacts did we make, how many reviews did we get, maybe compare sms vs email performance and different team leader performance in terms of getting us reviews.

Helped my business grow from 2.4 to 4.2 stars on Google!

Commentaires : My experience with GetMoreReviews has been great. Without giving away what my business is (as I legally can't) my workforce deals with a ton of non-paying customers who never want to spend a penny. These people tend to leave a bad review when we just tell them everything in the building isn't free. My paying customers love us but people only leave a bad review unless you practically beg them to leave good reviews. When I found GetMoreReviews and saw they can text and email review requests, I signed up immediately and took my Google Review rating to around 2.4 up to 4.2 in just a few months. I suspended my subscription during COVID since our service unfortunately took a hit but signed up again after everything returned to normal and I've been using them since. While they are expensive, my online reputation is incredibly valueable to me.

Avantages :

Easy to bulk upload contacts from a CSV, easy to craft both text and email requests, and get negative and positive feedback

Inconvénients :

GetMoreReviews is just a bit expensive. I consider it part of my advertising budget as it is worth it. $99 per month is just a bit much bu it's worth it.

Saved my business. Saved my life. Best money ever spent on my business.

Avantages :

Where do I start? WOW. Get More Reviews literally saved my business! I run a Distillery in Texas and we have 5 star reviews across the board on so many different platforms - Yelp, Google, Trip Advisor, etc. When I started using Get More Reviews my business had some reviews, but nothing that made my business stand out. I LOVE this service. The reviews are storming in so fast - similar to Carmelo Anthony in his prime! I would not just recommend using their platform, I would actually say that it is a necessity if you want your business to survive and thrive. All the reviews help set you apart from the rest of the businesses in your category - whatever category that might be. Thank you guys so much! Oh, I almost forgot to ask - have you ever stayed at a 5 star resort before? You know that feeling when you walk in and are pampered with a glass of champagne or orange juice at the lobby entrance? You do? It is amazing isn't it? ... Well, I have news for you - Their customer service gives you that same "home away from home" feeling! They fit all your needs, answer all your questions and satisfy all your desires! Best service ever. Drake said it best, my business "Started from the bottom, now we are here" - All thanks to Get More Reviews. - Shane B

Inconvénients :

Honestly... the thing I liked the lease was nothing.

Cheap and complete alternative for customer feedback

Commentaires : We got really good results when getting client feedback from our final clients already using the products we sold. It was easy for us to set up and easy for them to reply.

Avantages :

We liked the easy management of our client reviews, the way we could filter them in topics, and the affordable price in comparison to similar alternatives.

Inconvénients :

The customization of the design is limited, which was a problem when making the reviews forms match our company branding

Get More Reviews might be the only platform you need

Commentaires : It was good. One problem was that every now and then my customers couldn't get on to it. I think the program was thinking the email account was invalid. Not sure, no one was able to help me

Avantages :

Get more reviews has a fundamental way to get into reputation management. I have been using them for my social media customers, and the ones who use it can learn and respond to customers before it gets out of control.

Inconvénients :

For people who own a very high Social Media account, there are a few areas where some of the more expensive products like birds eye and podium can deliver more, but 99% of the time it's all a company needs

additional feedback

Commentaires : always positive

Avantages :

ease to use really like to send request to customer via text

Inconvénients :

limited to google, yelp and facebook angies list and bbb would be great not all customers have these social media accounts so we are missing out on reviews

Great investment

Commentaires : We have been able to get online reviews daily since we added this service increasing our online visibility.

Avantages :

It makes it simple for clients to share their positive feedback and write a review. We have had tons of customers over the years write us thank you notes and emails but very few online reviews because of the effort involved in remembering to log on and do so.

Inconvénients :

I don't like the fact that when they get a thumbs down there is still small print to show there where to share feedback online though it has been explained to me why this is added.

Automated, Cheap, and Easy

Commentaires : Overall, getmorereviews has saved us time and money... it has helped us grow our google reviews by over 30% in a matter of months.

Avantages :

Love the automation of this platform. We use to have employees manually send out review links.... this took way to much time. Getmorereviews has saved us time and money...

Inconvénients :

Getmorereviews takes days sometimes to inform you that you received a new review... would like quicker notification.

Certainly did "get more reviews"

Commentaires : Excellent experience, easy to set up and the staff at "get more reviews" were friendly and helpful.

Avantages :

it worked! it certainly did what it says "get more reviews". Immediately we got heaps of great reviews. I was surprised at how effective it was. I had been trying my own way, for several years, to get reviews or feedback with limited success. I am not sure why 'get more reviews' works so well, It may be the ease of leaving a review, as it is a much simpler process to just click a few buttons and be taken straight to a review site. Or it may be that 'get more reviews" automatically send reminders.

Inconvénients :

It is probably best suited for companies that have at least several customers per week, otherwise, it may be expensive to just collect the occasional review.

Review

Commentaires : Already did . See above

Avantages :

Possibility to send texts to customers and adding widget to website

Inconvénients :

It doesnt allow you to select reviews you want to show on website. Customers who gets review request shoul log in in their account to post a reviw even though they are logged in. I have tested it sending request to myself. I think this is the main reason of refuses to review writing.

Great way to get reviews

Commentaires : It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.

Avantages :

It is very easy to use. We really enjoy the automation.

Inconvénients :

Sending reviews from a mobile phone. It could be an easier way.

Just what we needed

Commentaires : Our firm was very concerned about the lack of reviews we had been receiving so we began to look into the various software packages offered by companies. We found Get More Reviews to be very user friendly for our firm and our clients, but also offered the most bang for the buck. Our reviews have improved steadily and we are very pleased with the results Get More Reviews has produced.

Avantages :

The dashboard is very user friendly. We are able to input our clients e-mail information and the program handles the rest. We also like being able to provide review options, such as Google and BBB, to our clients.

Inconvénients :

Honestly, I haven't experienced any difficulties with the software to this point. This program is very easy to use and does it all.

Great Program

Avantages :

This software is so easy to use and the results we have received have been amazing!! I love the feature that notifies you when you get a thumbs down, it has given us the opportunity to contact patients and remedy any issues they have before it posts a bad review. Customer service is on hand if you need them and very helpful. Definitely worth the cost.

Inconvénients :

The only thing that is annoying is every time I enter an email I have to click email. seems like if you are entering them and you start with email, it should automatically just select it for the following entries.

Great Product; Great Price!

Avantages :

The software is easy to use. I can quickly send out a review request to any client of ours in mere seconds and they can easily leave us a review on the site of their preference. It is quick and easy for all involved.j

Inconvénients :

I cannot think of any cons at this time. We have had a great response and have increased our reviews since using this software.

Great Job Guys!

Avantages :

They enable us to make the most of our satisfied customers in order to get more business.

Inconvénients :

Nothing that I can think of at the moment.

LOVE GET MORE REVIEWS

Avantages :

how easy this program is to for everyone!

Inconvénients :

You can not send a request to more than one person with in six months

Responses - Limited

Commentaires : People are pleasant, input screen is simple, but still lacking responsiveness from customers.

Avantages :

It is easy to input customers names for reviews

Inconvénients :

We get very few replies for review requests. What is the percentage of responses the average company gets for their effort? Are we spinning our wheels for nothing?

Review Management

Commentaires : Overall experience has been positive.

Avantages :

GetMoreReviews helped us get started with our review management process. The customer service during set up and ongoing has been great. I write an email and get quick responses. I like that it sends the follow up emails automatically.

Inconvénients :

When we do not receive a review, we find that we have to delete the contact and reinput them to send another round of emails. It doesn't track how many times you have sent an email to a contact, which is something I would really like.

Do you want google reviews?

Avantages :

This is the best software we have used to collect five star google reviews. In less than one year we have moved from 18 to 87 reviews- all at least 4 star.

Inconvénients :

Monthly expenses in US dollar- I live in Canada.