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Avis clients sur GMass

4,8 (1 080) Écrivez votre avis !

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Composez votre message comme n'importe quel message Gmail, mais avec la pleine puissance d'un outil d'e-mail marketing.

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Avantages :

They will notify you on what's happening to your mail in real time. Lastly is the customer service, which is very great.

Inconvénients :

I just noticed how it was lagging when I attempted to send 1700 within 30 minutes. However, I guess that is my fault for not spacing it out in longer intervals.

GMass - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,7
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,3/10

GMass a reçu une note globale de 4,8 étoiles sur 5 d'après 1 080 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 080)

Inna
Inna
CEO
Utilisateur LinkedIn vérifié
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

the best software ever

5,0 l’année dernière
Sous-titres en français disponibles pour la vidéo
Thibault
Thibault
Director (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Une application super pratique pour la prospection. Je recommande vivement !

4,0 il y a 3 ans

Avantages :

GMASS m'a permis d'envoyer très facilement ma campagne publicitaire. Merci à eux.

Inconvénients :

L'interface n'est pas facile à comprendre au début, mais on s'y fait.

Jason
Jason
President (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Almost too good to share!

5,0 il y a 4 ans

Commentaires : Steamlined and simple. No frills or unnecessary options. Doesn't feel like they're trying to trick you into paying more and more like other software.

Avantages :

It works and the free trial is very valuable!

Inconvénients :

Navigating the reporting is a little clunky.

Bhushan
Bhushan
Marketing Lead (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Simple Email Marketing and Monitoring Tool

4,0 il y a 4 ans

Commentaires : GMass helped me send multiple campaigns with ease and this tool has a higher value proportion as it has many features for very good price. Highly recommended for startups and small businesses.

Avantages :

GMass is a simple online email marketing and monitoring tool, As it's been almost 7 months I started using this surprisingly I made the best use of this tool and got quality prospects using campaign reports from GMass. There are some significant features which are quite important for all marketers to understand their target audience and get higher open and conversion rates. They are: 1. Campaign Report: Here I can understand how many people have opened my mail and clicked the links inside it, this feature helped me filter my relevant target audience to generate quality leads. 2. Automated Followups: This feature saved me lot of time by scheduling followup messages to all the prospects with a customized email message with different time intervals. 3. Send as a new message: This helped me show my message to my customer without being left out in followed message in the thread, this helps marketers to use a various unique subject line with similar content to make user open the email ( A effective way to A/B test mail campaigns )

Inconvénients :

There is nothing much I didn't like about the tool but while I was running some email campaigns I have tried adding First Name script to send the emails with my customer's first name but most of the times the script didn't work and because of that some of my emails went to spam. This is the one thing I want GMass to fix.

Jonathan
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Simple and Easy to Implement

5,0 le mois dernier Nouveau

Commentaires : Love it. Simple and easy to use tool for what it is.

Avantages :

The email verification tool that automatically runs when you add a google sheet with email addresses.

Inconvénients :

Just the natural limitations it has to work with inside gmail... 400-500 emails a day is not really a "Campaign" in the current state of email marketing.

Sarah
Founder (É.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Terrible Customer Service

3,0 le mois dernier Nouveau

Avantages :

The program works ok. I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox. It works for plain text emails, however I didn't really find much other benefit personally. And, I regret spending the money on it. Other people have found it really useful and leaving high reviews. I'm just feeling I could have done without it.

Inconvénients :

The customer service is awful and the website is a little bit of a run around to find your help/support answers. There is no chat function on the site nor a way to contact them. I didn't realize my subscription was still going until I got a card ping today. I immediately canceled the account and went to find customer service to ask them to stop payment since. In order to get a refund, I had to search the site. Then, you can only connect with customer service if you have GMass attached to your emails. I'd already pulled the chrome extension off my computer. Without the GMass extention, you cannot get a hold of customer service. To me, this is dishonoring to the customers that pay money monthly to use a product. For this reason, I wouldn't recommend GMass.

Anastasia
Talent Partner (Ukraine)
Ressources humaines, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

great productivity tool

5,0 il y a 2 mois

Commentaires : GMass has made my email outreach efforts more efficient, effective, and rewarding. It's a valuable tool that has significantly benefited my recruitment process.

Avantages :

GMass is solving the problem of managing large-scale email campaigns effectively. With its Gwarm feature, I can send personalized emails to a large number of prospects without any fear of my Gmail account being blocked or suspended. This has been a game-changer for my recruitment outreach campaigns.The service allows me to set up auto follow-up campaigns, ensuring that my emails aren't lost in crowded inboxes. The insightful analytics provided by GMass also helps me track the performance of my campaigns and make data-driven decisions to improve engagement.Using GMass has saved me time and helped me reach a wider audience and increased my chances of connecting with potential candidates.

Inconvénients :

Honestly, I haven't encountered anything that I dislike about GMass so far. My experience with the service has been overwhelmingly positive. The features are intuitive and easy to use, and the results have been fantastic. I appreciate how seamless and efficient GMass makes my email campaigns. Keep up the great work!

David
Head Roaster & Green Buyer (É.-U.)
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to launch, reliable

5,0 la semaine dernière Nouveau

Avantages :

How easy it was to quickly launch. Our first email campaign went out the day after we installed.

Inconvénients :

Pricing, lack of templates. We're a small company, with lots of B2B customers. None of us are designers, so a template gallery would be nice.

Aaron
Aaron
Founder (Canada)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gmass Benefits

5,0 il y a 2 mois

Commentaires : Overall Gmass allows me to talk to a lot of people through email marketing and I enjoy the product.

Avantages :

I really enjoy using Gmass because of the simplicity. I tried other email marketing tools, but they were complicated. The other tools also did not let me send a high number of emails, they limited me to low numbers. Gmass allows me to send a high number of emails with simplicity. I also like how they explain to push the number of emails even further. They have great customer service. For these reasons, I would highly recommend Gmass to anyone.

Inconvénients :

I would have liked if the follow up feature was on the least expensive plan.

Chirag
Chirag
Sr. Data researcher executive (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Awesome tool for email marketing!

5,0 il y a 4 semaines Nouveau

Commentaires : My journey with GMass has been overwhelmingly positive. This tool has been indispensable for orchestrating email campaigns and setting up automated follow-ups. Its user-centric design simplifies even the most intricate tasks.

Avantages :

GMass offers a seamless experience for bulk email sending, impressing me with its straightforward interface and smooth Gmail integration. The added advantage of using SMTP and instant feedback is a definite plus.

Inconvénients :

While the interface is functional, there's room for improvement in the design aesthetics.

pratham
pratham
Digital Marketing Manager (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A Powerful Tool For Tech and Non Tech Person

5,0 il y a 2 semaines Nouveau

Commentaires : very much good and i would like to thanks to G mass team for making a powerful tool like this

Avantages :

A person who does not having much knowledge of using software can also use Gmass very easily and Can make a better reach and deals for his/her business I would definitely recommend gmass to everyone

Inconvénients :

Tracking management, collaboration with sheet for single click mass mail send , different labels to check and track insights

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent tool

5,0 le mois dernier Nouveau

Avantages :

Sending campaigns through API is the best part

Inconvénients :

Nothing I don't like so far. Some features I haven't used, but they don't get in the way.

Cara
Director of Growth and Development (É.-U.)
Assurance, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

GMass is AWESOME

5,0 l’année dernière

Commentaires : I have had an increase of interviews since using GMass and it has helped tremendously with my recruiting efforts.

Avantages :

I love the automatic responses because I don't have to think about checking in with people who haven't replied back. GMass takes the work out of this step and does it for me.

Inconvénients :

I was having a problem looking like spam because I hire for multiple states and send anywhere from 1000-1500 emails weekly to candidates that have posted their resume to me. If you're not computer savvy you would have trouble figuring out how to change your domain and use the add ons that helps with this area.

kelechi
CEO (É.-U.)
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to use for a beginner with zero budget!

4,0 il y a 9 mois

Avantages :

The seamless integration with the Gmail software makes GMass eye-catchy. I had zero ideas about setting up email campaigns but being able to do all of that from within my Gmail app was as easy as ice. I could easily access my GMass campaign reports from within my Gmail app! And even on a free plan, GMass allows you to behold stats of your email campaigns like knowing how many people opened and clicked on links from within your email campaigns.

Inconvénients :

Customer support is below par and slow to respond to complaints. And most of my email campaigns got flagged as spam in my contact's inbox despite using the in-built spam checker

Michael
Michael
Partner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Really love GMass

5,0 l’année dernière

Commentaires : Love Gmass! Super easy to use and works like a champ. Saves me and my company so much time! Highly recommend for anyone who wants a quick and easy way to email multiple people.

Avantages :

Super easy to connect to Google Sheets which makes it easy to use.

Inconvénients :

I wish the free acccount came with more than 50 sends/day to further use it.

Adam
CEO (É.-U.)
Psychologie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GMass helps you know who has your back and who does not.

5,0 il y a 3 ans

Commentaires : Best email tracking and auto-followup plugin for Gmail. Solves all my newsletter and email deliverability issues.

Avantages :

I have actually been using GMass for years. It had a schedule send feature long before Gmail added it by default. The click tracking is great. It's how I know who actually reads my emails. I save a lot of time by knowing who cares about me and who is pretending. Thanks Ajay!

Inconvénients :

I would like more than 50 daily emails on the free trial, but for only $20 a month to upgrade it really isn't that bad.

Nurul Aishah
Nurul Aishah
Personal Banker (Malaisie)
Utilisateur LinkedIn vérifié
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The good and the bad

5,0 il y a 2 ans

Avantages :

It's simple to set up. The directions for setting up a campaign are really simple, and the pricing is also reasonable for people who are just getting started with email marketing. Perfect for cold emailing and delivering customized emails that go straight to inboxes rather than spam drawers. With only one click, we can reach a vast audience. It's beneficial since you can schedule each follow-up ahead of time, and it keeps track of the data you specify.

Inconvénients :

I was utilizing Gmass's free plan, and I just wanted to give you a brief explanation of what they mean by 50 emails each day. It indicates that you can only send 50 emails in a campaign at a time. If you choose it, you will not be able to start the campaign with 1000 emails. So I had to get the unlimited email package. There is no way for me to go back if I fail to choose "use duplicate emails," but apart from that, it's fantastic.

Derek
COO (Russie)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

The best in email marketing

4,0 il y a 3 ans

Commentaires : I've worked in several Bay Area and New York startups from $0 to $2 billion also started and sold a marketing firm, thus I have used several email products this is the easiest and best in terms of simplicity, support, and execution. I can't recommend it highly enough.

Avantages :

It is so easy to use the importing list, sending customized messages at scale. Also, like the new feature where you can even customize attachments at scale.

Inconvénients :

Can't think of any. I really like that I can use it inside Gsuite

Fadiah
Fadiah
Human Resources Assistant (Malaisie)
Utilisateur LinkedIn vérifié
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy email tracker

5,0 il y a 2 ans

Avantages :

GMass was extremely beneficial to me. It was simple to use and saved us a load of effort. The cost is fairly reasonable for what you receive. It works well with Gmail and Google Sheets, which is fantastic. I also like how I can easily import a CSV of contacts to the software.

Inconvénients :

The report generated could be improved by displaying specifically what follow-ups are planned and the substance of those follow-ups. Also, having a tool to alter and modify any automatic follow-up scripts would be fantastic and be very useful for me to manage the email better.

Edgar
Edgar
CEO (Argentine)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Plan mass email campaigns that include automatic follow-up emails.

5,0 il y a 9 mois

Commentaires : More leads, more clients. Simple

Avantages :

For our company, GMass is the ideal solution. We can send numerous tailored emails with just a few clicks by using GMass Merge. Schedule Sends let us space out our sends so that we don't bombard our recipients, and Key Email Campaign Reports provide insightful data on the effectiveness of our campaigns. The Email Outreach and Promotions capabilities make it simple to get in touch with fresh leads and clients. GMass's feature guarantees that our emails always appear polished when sent as cold emails.

Inconvénients :

Although the user interface isn't the easiest to use, if you have a little patience, I promise you'll get one of the most powerful features for the greatest price.

Jordan
Jordan
Author (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GMass was a game-changer for me in the world of email follow ups and automation

5,0 il y a 5 ans

Avantages :

Gmass has some amazing features, such as: 1) Easy to program and control auto follow ups. These follow ups go out based on lack of response from receiver and you can set date intervals for sending. 2) GMass links up with google sheets for easy access to emails lists. You can build a list within google sheets and then transfer contact information, and email scripts unique to each contact. It appears to each contact that you are sending the email just to them, but in actuality you are sending emails with one click. 3) Very few errors and well managed. I've only seen a few emails go out that were obviously not synced up correctly. Anytime this happens it's obviously not good, but its very infrequent.

Inconvénients :

GMass is almost 100% perfect at what it does, but here are a few drawbacks: 1) it takes a while to become familiar with the controls and layout as it's not super intuitive. The learning curve can be overwhelming for newbies 2) It tried to organize emails and drafts into folders to reduce clutter on gmail, but if you have GMass installed you will have a cluttered inbox. Hard to avoid unfortunately.

Madhanraj
Madhanraj
Business Development Manager (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Valuable Asset with Exceptional Support Team Despite Some Limitations

4,0 il y a 5 mois

Avantages :

I have been utilizing the GMass tool for over five years, and it has proven to be a valuable asset for sending mass emails through our Gmail account. Despite these limitations, I would like to give five stars to the exceptional external support team that has been very helpful in addressing my queries and concerns.

Inconvénients :

I have encountered some issues, such as emails landing in spam when sent through Sendgrid and follow-ups not being sent at the scheduled time. We cannot customize the followup emails and can insert attributes in the email

Mylon Oderson
CEO / Founder (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I had never seen anything like it prior to using Gmass

5,0 il y a 4 ans

Commentaires : If I were to summarize my use of the Gmass application, I would summarize it as saying that it was fun for me to use. I had never seen anything like it prior to using Gmass, it was an experiment.
For a while, I still had no idea what it was or what it did but as I continued to play with it the more it made sense to me.
I've since grown to depend upon Gmass and I would therefore recommend it to anyone doing business or running email campaigns in Gmail. Gmass is a natural and highly effective way to maximize your Gmail experiences. The Gmass application integrated into Gmail, causes Gmail to be set apart with many outstanding functions, features and benefits that cannot be achieved any other mail client and I, therefore, recommend Gmass for Gmail.

Avantages :

The fact that it was integrated into Gmail, it allowed me to create multiple email campaigns and track every aspect of the campaign including links.

Inconvénients :

Troubleshooting and Support; I had an issue where the application seemed to malfunction and I tried looking for a fix and but became frustrated having to search and troubleshoot.

Mohammad Iqbal
Assistant Manager - International Sales (Inde)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect emailing tool for a sales and marketing professional

5,0 il y a 6 mois

Commentaires : Using it extensively to send marketing emails, customer updating emails, features, or new releases emails to existing customers. Used by both the sales team and marketing team.

Avantages :

It allows us to send bulk emails and track them. Especially in sales, we are using a tracking feature to see how the prospects are receiving and when the email is opened more.

Inconvénients :

More detailed information or the dashboard would have been given to study the prospect's behavior or to measure marketing performance.

Alex
business development manager (R.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

I love GMASS - It's made me over 20,000 pounds

5,0 il y a 8 mois

Commentaires : Very easy to use and I would recommend to anyone.

Avantages :

the automation features are so useful and the follow up features and incredibly powerful.

Inconvénients :

nothing, I haven't had any issues with it.

dennis
COO (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

If you want scalable direct outreach, here you go. DO NOT BECOME A SPAM LORD.

5,0 il y a 9 mois

Avantages :

Easy, Fast, Deliverable, Customizable. You can deliver a campaign to who you want, how you want.

Inconvénients :

It's excellent. You just need to create a filter for the warm-up