Avis clients sur Hypefactors

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Note moyenne

  • Note globale
    4/5
  • Facilité d'utilisation
    3,7/5
  • Service client
    3/5

En savoir plus sur Hypefactors

Cloud-based PR software that helps media professionals with media monitoring, measurement, relations and news creation & distribution.

En savoir plus sur Hypefactors

3 avis affichés

Polo S.
Founder
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/12/2018

"Finally, a user friendly interface to monitor media impact"

Commentaires: As a small agency we are very happy to have access to this incredibly useful tool that allows us to gain insight into our earned media impacts and present the results to our clients in a very professional way.

Avantages: Really easy interface and configuration.
The customer service team is very helpful and the set-up was done in one day.

Inconvénients: As it is a relatively new platform, not all the media that is important to us was monitored at the beginning. However, we sent an Excel spreadsheet with the names of our target outlets and the customer relations team uploaded them for us and we are now able to track those too.

  • Source de l'avis 
  • Publié le 11/12/2018
Joachim S.
Head of Communication
Pétrole et énergies, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/09/2018

"Easy media monitoring"

Commentaires: We use Hypefactors for our mediamonitoring across different markets and countries. Works very well.

Avantages: Great overview, easy access on different platform - and a very competetive price

Inconvénients: Takes a bit of traing to harvest all benefits

  • Source de l'avis 
  • Publié le 14/09/2018
Stephen B.
Managing Director
Relations publiques et communications, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 04/10/2018

"Potentially great but..."

Commentaires: We wanted a media distribution/evaluation product with a newspage facility. Hypefactors looked really impressive. And for all we know it is, but the customer support, once you have signed up is appalling. I am still convinced that if we had had support we could have got the program working but that does not solve the uploading and search issues.

Avantages: Valuation of coverage. This is a constant headache for PR agencies and on the face of it Hypefactors can automate this task saving hundreds of work hours.

Inconvénients: Terrible customer support
Cannot upload media lists
Confusing search set-up

  • Source de l'avis 
  • Publié le 04/10/2018