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En savoir plus sur Site24x7

Site24x7 est un outil de RMM (Remote Monitoring and Management) convivial qui permet aux MSP (Managed Services Provider) de gérer les clients et les ressources informatiques à partir d'une plateforme unique, à tout moment et en tout lieu.

En savoir plus sur Site24x7

Avantages :

Low waiting times in getting technical support from them. Lots of tools and features.

Inconvénients :

As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams.

Site24x7 - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,5
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,8/10

Site24x7 a reçu une note globale de 4,7 étoiles sur 5 d'après 255 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (255)

Onur
Onur
Co-Founder (Turquie)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Site24x7 Review

5,0 il y a 2 mois Nouveau

Commentaires : My overall experience with Site24x7 is very positive.

Avantages :

We really liked the simplicity of the implementation Site24x7 and its alerting mechanism in case of failures.

Inconvénients :

More features and automated alerting conditions can be added to Site24x7.

Jonny
Marketing Director (R.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Reliable Uptime Monitoring with Comprehensive Features

5,0 il y a 4 semaines Nouveau

Commentaires : My overall experience with Site24x7 has been really positive. It's a reliable tool that does exactly what we need—monitor uptime and performance across our websites and servers. The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve with some advanced features, once you get the hang of it, it becomes an essential part of managing our online presence. It’s given us peace of mind and saved us a lot of time troubleshooting potential problems.

Avantages :

What I like most about Site24x7 is how reliable and easy their uptime monitoring is. It gives me peace of mind knowing that if something goes wrong with our website or servers, I’ll get an instant alert so we can fix it fast. The reports are detailed but not overwhelming, and I appreciate that I can check on things from pretty much anywhere. Their global monitoring locations are also a huge plus, as we can see how our site is performing in different regions. It’s user-friendly, and the insights really help us stay on top of any performance issues before they turn into bigger problems.

Inconvénients :

It’s not the easiest to set up custom dashboards without spending some time learning the system.

Laura
Marketing y Designer (Espagne)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime.

3,0 il y a 3 semaines Nouveau

Avantages :

The user-friendly interface and comprehensive monitoring capabilities have made my job much easier.

Inconvénients :

I wish the reporting features were a bit more customizable and robust for in-depth analysis.

Justin
Systems Administrator (É.-U.)
Transport routier/ferroviaire, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great medium-business solution with minimal time investment

4,0 il y a 2 mois Nouveau

Commentaires : This is a great solution for an IT department that can't dedicate a sole resource to configuring and maintaining a monitoring solution. The implementation was easy and intuitive, pre-sales support was very helpful, and the information presented to us gives us a clear view of our environment.

Avantages :

The hosted platform makes it easy to monitor our environment while not having to manage the platform itself.

Inconvénients :

There's no virtual appliance version of the on-premise poller, so we have to maintain another server onsite to perform on-prem actions. A self-updating appliance would provide a hands-off method to poll internal resources without adding to our management load.

Alternatives envisagées précédemment : PRTG

Pourquoi choisir Site24x7 : We wanted a hosted platform that was easier to maintain and more friendly to mobile alerting

Logiciel antérieur : SolarWinds Network Configuration Manager

Pourquoi passer à Site24x7 : Site24x7 was the only one that offered a truly hosted platform

Jared
Systems Admin (É.-U.)
Transport routier/ferroviaire, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Site24x7 Review

5,0 il y a 2 mois Nouveau

Commentaires : Overall the product seems to do what we need and provide additional layers of protection for us from our previous monitoring solutions.

Avantages :

Cost effective solution that can monitor our network environment from inside the network with a probe and outside the network from the cloud-based architecture.

Inconvénients :

The UI is a little confusing at first, but relatively easy to navigate after spending some time in it.

Alternatives envisagées précédemment : PRTG

Pourquoi choisir Site24x7 : Cloud based monitoring solution provides an external view into our environment.

Logiciel antérieur : Network Performance Monitor

Pourquoi passer à Site24x7 : Cloud based monitor provides external view into our environment.

Rida
Technical Project Manager (Maroc)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Site24x7 Experience

5,0 le mois dernier Nouveau

Commentaires : My overall experience with Site24x7 has been positive. It’s excellent for comprehensive monitoring across various IT aspects, though the initial setup can be complex. Once up and running, it offers valuable insights to keep systems healthy and efficient.

Avantages :

I really like Site24x7’s all-in-one monitoring capabilities. It’s great for keeping track of everything from website performance to server health, all through a single dashboard. Super convenient and efficient!

Inconvénients :

One downside of Site24x7 is that it can be a bit complex to set up, especially for those who aren’t very tech-savvy. Navigating through the numerous features and configurations might be overwhelming initially.

Carlos Alberto
Administrador de Servidores Sr. (Mexique)
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A must have tool.

5,0 le mois dernier Nouveau

Commentaires : As a server administrator, it is a must have tool that let me go home with peace of mind , knowing that if there is an issue it is sure that I will be informed, even before it scalates!

Avantages :

The capacity of monitor so many parameters on our servers and even our UPS!

Inconvénients :

I would like that the courses and tutorials were in spanish.

Alexia
CMO (Espagne)
Électronique grand public, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Site24x7 helps me keep my website running smoothly and notifies me of any issues quickly.

5,0 le mois dernier Nouveau

Avantages :

I love the user-friendly interface and the variety of monitoring options. It's been a game changer for my website's performance.

Inconvénients :

I wish the reporting features were more customizable and the pricing was a little more competitive. Overall, I'm happy with it though.

Marious
CEO (Pologne)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Highly recommended!

5,0 le mois dernier Nouveau

Commentaires : Excellent. I was able to configure it in a few minutes.

Avantages :

Very easy to use. Powerful with a lot of features. Reliable.

Inconvénients :

Nothing really, all works as expected. Very easy to use

Ana
It Administrative (Espagne)
Électronique grand public, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Site24x7 helps me keep track of my website's performance easily.

5,0 il y a 2 mois

Avantages :

I love the user-friendly interface and the detailed performance reports.

Inconvénients :

I wish the pricing plans were more flexible and affordable for smaller businesses.

Abhishek
Abhishek
Infrastructure Lead (Inde)
Utilisateur LinkedIn vérifié
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best Cost effective Central monitoring solution

4,0 l’année dernière

Avantages :

1. 1 minute polling in all monitors.2. Can add multiple webhooks for different type of alerts.3. Good third party integrations.4. Inexpensive as compared to competitors.

Inconvénients :

1. Lacks multiple configuration profiles for monitors2. Need more integrations with incident management platforms like Opsgenie and Betteruptime.3. The plugins inside server monitors, like Nginx, and MySQL uses extra monitors without giving much information compared to server monitors.

Alternatives envisagées précédemment : Dynatrace et New Relic

Pourquoi choisir Site24x7 : Inexpensive and fulfills all the requirements for infrastructure monitoring.

Logiciel antérieur : New Relic

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Site24x7 is always working for you

5,0 l’année dernière

Commentaires : Great overall application and service experience with support team as well, this is technician and user friendly cloud based monitoring solution

Avantages :

Service monitoring (individual services on Win or linux w/alert via threshold) automation features (reboot weekly, scripts powershell etc..) and bulk actions are the best!

Inconvénients :

some advanced monitor cost can add up for thing like APM and SQL but are also very good value, but are additional add-ons to standard SQL of IIS server monitors

Alternatives envisagées précédemment : PRTG

Pourquoi passer à Site24x7 : Better UI and faster to deploy reducing time to live

Gangesh
Monitoring lead and Tool Admin (Inde)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Site24*7 Monitoring tool review

5,0 l’année dernière

Commentaires : Overall site 24*7 is best tool to monitor all feature together. Easy to configure and use.

Avantages :

1. Alert notifications modes - email, sms and voice2. Real time dashboards3. APM to trace down issue. 4. We can capture different types of logs

Inconvénients :

In dashboards color notification for entire node down and node with particular application down are same. We are not able to conclude whether entire node is down or some application. There must be different colour indication.

Atul
DevOps (Inde)
Logistique et chaîne d'approvisionnement, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Effective and Efficient Monitoring in Site24x7

4,0 l’année dernière

Commentaires : Overall, Site24x7 Monitoring Tools offer a comprehensive solution for businesses looking to monitor their IT infrastructure effectively. With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights into the performance and availability of websites, servers, applications, and networks.

Avantages :

1. Extensive Monitoring Capabilities2. User-Friendly Interface3. Robust Alerting System4. Third-Party Integrations5. Scalability and Flexibility

Inconvénients :

1. Live Trail Not Available2. Lack of Advanced Analytics3. Occasional False Positives

Alternatives envisagées précédemment : Datadog

Pourquoi passer à Site24x7 : 1. Cost2. Easier Configurations and Integrations3. Business View and Customized Dashboards

santiago
system support technician (Colombie)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

quality/easy handling

5,0 l’année dernière

Avantages :

It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support

Inconvénients :

so far none, however the prices of some monitors are rising, it is something to investigate before making the purchase

Kevin
Kevin
Managing Director (Australie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great server and service monitoring tool, wouldn't run my business effectively otherwise!

5,0 l’année dernière

Commentaires : Site24x7 is solving the issue of unexpected shutdown of VM, or unexpected termination of critical services on the VM causing customer downtime.By being able to see potential issues due to resource constraints, or be alerted to unexpected service failures, we're able to proactively action resolutions for customers, increasing customer satisfaction.

Avantages :

Site24x7 is like having a set of eyes watching your critical resources for you, 24x7. I can't imagine running my PaaS business without it, as I'll be operating blind. The automated scripts also enable condition-based self-healing of services which assist in maintaining a very high uptime.

Inconvénients :

None - wish I've found it sooner as it has improved customer satisfaction.

Prashantha
Cloud deployment specialist (Inde)
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Site24 expirience

4,0 l’année dernière

Commentaires : Really good

Avantages :

All features, we can monitor almost every resource

Inconvénients :

Salesforce plugin is not there, too many alerts

Joseph
Joseph
IT Support (É.-U.)
Utilisateur LinkedIn vérifié
Impression, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Good monitoring tool for our Internet, Web Apps, and serrvers

4,0 il y a 3 ans

Commentaires : Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online.

Avantages :

I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down.

Inconvénients :

It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent product/service

5,0 l’année dernière

Commentaires : Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.

Avantages :

We have been using Site 24x7 for about 10 years. We are very happy with the features it has to offer, which are way too much more than what we need.

Inconvénients :

The price is a bit high for the amount of monitors that we need. Sometimes, we set the monitor not to alert us (scheduled maintenance, service restarts) and we still get the notifications, meaning credits are used.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services juridiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We Rely on Site24x7 to Protect our PPC Investments

5,0 l’année dernière

Avantages :

Site24x7 does a good job of monitoring our website uptimes, makes it easy to set things up for multiple users to get alerts via email, SMS, and phone, and is very cheap considering the cost of having our website down while we're running PPC ads.

Inconvénients :

No complaints - it's exactly what I need in this service. If anything, it has too many options that I don't need, but that's ok.

Pascal
Program Manager (France)
Aviation et industrie aéronautique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TAS Review

4,0 il y a 9 mois

Commentaires : We are using Site24x7 in our daily work and it is doing what we expect for this such of tool. We are using since 2020 and we are starting a new project for which we think also to use it.

Avantages :

I like the large panels of plugins available and the ease to deploy Site24x7 agents

Inconvénients :

USer and Organisation management which is really tricky to understand and to use to simply delete a user in my organisation.

Giovani
Director (Brésil)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Site24x7 is an excellent monitoring tool

5,0 il y a 8 mois

Commentaires : Access to the platform is fast, secure and our team has full command of the platform. The results in our daily lives are incredible. We also use it on our cell phones and this is a differentiator for the field team.

Avantages :

Simplicity, efficiency and economy. This is what we were looking for and this is what we received over 2 years ago

Inconvénients :

I didn't find any videos on YouTube in Portuguese.

Sebastian
CEO (Argentine)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent value at very low cost

5,0 il y a 2 ans

Avantages :

I got really amazed by the number of supported services and the myriad of configuration settings you can manage on each service. Even if it makes the software a little difficult to set up at first, you can manage lots of variable to make it suit your needs.

Inconvénients :

As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams. But it is completely manageable, and you can reach your goals using different paths.

Gokulapandi
Devops Specialist (Inde)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Site24x7 review

4,0 il y a 9 mois

Avantages :

I used both server and website monitoring. It is a user-friendly monitor tool that anyone can use without difficulty. I did not receive a fake alert or notification. I can easily analyze CPU, memory, disk, and swap memory in real time. In server monitoring, enabling both port monitoring and process monitoring is highly beneficial for identifying issues efficiently.

Inconvénients :

I reached customer support recently, Customer support is slow.

Cristiano
CEO (Italie)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Tool

5,0 l’année dernière

Avantages :

We use site24x7 to monitoring our cloud infrastructure on AWS. We have drastically reduced downtime by being able to intervene in advance thanks to the alarm thresholds set on site24x7

Inconvénients :

A native integration with external tools