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En savoir plus sur SabeeApp

Système de réception, gestionnaire de canaux, moteur de réservation sur Internet et traitement des paiements dans une seule application pour hôtels dans le cloud.

En savoir plus sur SabeeApp

Avantages :

Online, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others.

Inconvénients :

They had an automatic fill out section in the guests details and they cancelled this feature previously.

SabeeApp - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,3/10

SabeeApp a reçu une note globale de 4,8 étoiles sur 5 d'après 72 avis d'utilisateurs publiés sur Capterra.

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Andrew
Andrew
Resort Manager (Oman)
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super Fast Full Control

5,0 il y a 2 ans

Commentaires : Very lucky to work with SabeeApp

Avantages :

The most important points for me using SabeeApp is how easy system and high connectivity

Inconvénients :

more features are required, for Pay Masters (pseudo rooms) , Online Payment Options, Two bookings can be shared at the same room / unit.

Paul
Owner (Irlande)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pauls Sabee experience

5,0 il y a 2 ans

Commentaires : My overall experience with Sabee is excellent. Compared to the system that was being used before I took over Sabee has made my system much more efficient, it has helped me to avoid double bookings and it has saved me so many staff hours with its efficiency.

Avantages :

I love everything about it. It is very easy to use, works seamlessly with the channels and i dont think I have ever had a double booking since I started using it.

Inconvénients :

There is one thing that really annoys me. When you make a group booking online the system sends a group confirmation. However when I make a group booking manually I am unable to send a group confirmation. The solution is there and I am sure it can not be that hard to make this available . I have requested this a number of times and I have been fobbed off by customer service. I always learned that customer service was giving the customer what they want. Not in this case unfortunately.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

very confusing outlook

2,0 il y a 2 ans

Avantages :

It was easy to learn using the application.

Inconvénients :

It was confusing to see the calendar, didn't offer an option to talk to guests through the channel manager, we had more work with it than with out it

Chatchapat
Reception Manager (Thaïlande)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing of all times!

5,0 il y a 5 mois

Commentaires : I used some of the channel managers before I found Sabeeapp and by the time I knew what Sabeeapp could do I desired to take off the last channel manager immediately.

Avantages :

I have been using Sabeeapp for many years and everything looks really good! the system works smoothly and has nice UI tools, Easy to understand even if you haven't read the manual before. Also, the team of Sabeeapp team is strong and very helpful!

Inconvénients :

The mobile interface is the least functional and has too big an icon compared with the PC platform.

Andang Ferry
Corporate General Manager (Indonésie)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

just one click you can do a lot

5,0 il y a 2 ans

Commentaires : Sabee in our opinion is a software that has various features in it that make it easy for us to work whenever and wherever we are without the slightest difficulty because the operation is very easy and can be used on cell phones.

Avantages :

It's easy to understand and operate, what's more important is that the team at Sabee was very helpful when we had difficulties

Inconvénients :

In the invoice, the balance still appears even though the payment has been completed and we have to manually post it on the service menu and reduce the amount

Filipe
owner (Portugal)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best channel manager

5,0 il y a 3 ans

Commentaires : great

Avantages :

I have a small guesthouse and after trying several channel manager I found that sabeeapp is the easiest to use. My recommendation is to avoid comparation of features side by side. Many channel managers do the same as sabeapp (in a features list) but the implementation, easy to use, custumer support has no comparation with sabeeapp.

Inconvénients :

they lack some specific features for my country. Like certificate invoice system and direct automatic comunication of guest information with authorities. Some Portuguese channel manager already do this but no way I would change just for this.

Ameen
Administrator (Maldives)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Cloud Hotel Management App

5,0 il y a 2 ans

Commentaires : It is a good online application for PMS and booking engine, major OTA connections are available.

Avantages :

The UI great and ease of use. Minor adjustments are required.

Inconvénients :

Slow upgrade and development, minor adjustment of UI and ease of entry, user level management.

Kerry Ann
Sales Manager (Turquie)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

K Kaya SabeeApp Review

5,0 il y a 2 ans

Commentaires : Direct bookings have increased phenomenally since using SabeeApp

Avantages :

The ease of use and the best support team I have come across in 20 years in the hotel industry

Inconvénients :

Guests should be able to manage their bookings online, without having to contact us. Rooms should be able to be "locked" to a specific booking.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Manager

5,0 il y a 3 ans

Commentaires : Great support team and friendly user

Avantages :

Dashboard, Yearly performance comparison report

Inconvénients :

Distribution, PMS and Prices. Difficult to find out sometimes.

Manolis
Manolis
Managing Partner (Grèce)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great all in one system

5,0 il y a 6 ans

Avantages :

A great cloud system for my hotel's reservations, with a lot of data analysis statistics and user friendly interface..

Inconvénients :

The API connection with other Internet booking engines. maybe they can add a chat service directly with the guest or built online check-in and Integrated automated payments

Réponse de l'équipe de thePass

il y a 6 ans

Thank you Manolis! I have a feeling that our upcoming features will make you very very happy and your mentioned minuses of the system will be turned to pluses :)

Cressida
Manager (Irlande)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to use, great customer support, SabeeApp has helped in growing our business.

5,0 il y a 7 ans

Commentaires : SabeeApp has helped our business grow and I can now manage some aspects of the business from anywhere in the world because of the cloud based software.

Avantages :

I like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me peace of mind as if I am away on business or holidays I can still see what is going on in my business as it is cloud based software. I like that guests can have the choice of many different forms of payment ex. card, pay-pal, bank transfer and cash. The Price Wizard is great and very easy to use, with a few clicks I can put our prices higher or lower depending on demand and easily create strategic prices. I like that we can make special offers for the IBE although the link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page. The reports are very helpful and the variety of reports are great - sales by month, week, year etc. and demographics of who are market are. I love the channel manager with SabeeApp as it connects to our other online channels and syncs straight away! We are connected with Booking.com and Airbnb and we may now look into connecting with more because of how easy it is with SabeeApp.

Inconvénients :

I do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.

Réponse de l'équipe de thePass

il y a 7 ans

Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)

Hugo
Manager (Indonésie)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Esy of use also on your mobil

5,0 il y a 2 ans

Commentaires : Easy to use, mobil friendly, clean interface, fantastic and friendly support, i would recommend it with easy to somebody else...

Avantages :

Years ago after changing our pms i tested a lot of pms, but SabeeApp was the only one with full functionality on a mobil device. Also the user friendly use and the customized setup for our staff is a big pro.

Inconvénients :

Would like some more implentations with other software, but they are working on that

Ricardo
Owner (Mexique)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

I really like the way it works

5,0 il y a 2 ans

Commentaires : i love it, and i want it to improve even more,

Avantages :

online, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others

Inconvénients :

the lack of some kind of offline data for remote and/or limited confection as in my case can be troublesome some times

Caroline
General Manager (R.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

General Manager

5,0 il y a 2 ans

Commentaires : Its been really good

Avantages :

The layout is easy to understand and to training new people; overall is quickly to find any mistake made and sort it out. All clear to see all tools that sabeeapp can offer.

Inconvénients :

Need to create a fake reservation to post any extra upsells.

Kris
Resort Manager (Thaïlande)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very responsive client service - easy to use - cloud based with unlimited accounts

5,0 il y a 2 ans

Commentaires : Overall, we have been very satisfied with SabeeApp. The value for money is great, customer service is very responsive and answering all our questions without delay. The channel manager works very well.
We tried 2 other PMS that did not suit our needs, we highly recommend SabeeApp.

Avantages :

- Clear calendar - easy to move bookings - a lot of flexibility to suits different types of hotels - possibility to export datas - easy to use for all our staff, even on mobile phone.

Inconvénients :

- The pre-payment invoicing system is not flexible and the invoice layout is not great / text size is tiny and difficult to read. - The cutting tool to split bookings (when guests change room / upgrade) can be improved. - Connections problems when using VPN.

Steven
Owner (R.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great system, works very well, easy to use, good features, flexible & with excellent support

5,0 il y a 7 ans

Commentaires : Excellent hotel reservations management & pricing productivity.

Avantages :

The basic functions we need to do to run the hotel are simple, easy, intuitive and executed with minimal clicks. Excellent to have the channel manager function so completely integrated into the system, it works very well and gives us good control. The system is fairly priced and the support is excellent both on a day to day level and also in terms of Sabee continuing to develop and refine the product. There's a healthy stream of new developments, innovations and improvements.

Inconvénients :

Very few cons, if any at all. There are a few minor tweaks to the core system that could be made to further improve it's functionality and flexibility, but we have confidence that Sabee with get round to addressing these in time.

Réponse de l'équipe de thePass

il y a 6 ans

Glad to see that you enjoy using SabeeApp! Development will continue and those few "tweaks" will be improved!

Andrea
GM (Hongrie)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Flexible, user friendly system with helpful support :)

5,0 il y a 6 ans

Avantages :

It's really easy to understand and use even for a new user. Price wizard is super but my favourite part is the Reports. You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features :)

Inconvénients :

The housekeeping dots in the calendar view are not so logical for me (for example after check in they shouldn't be in inspected status any more). I'm not sure if it's possible but a standardized format for phone numbers would be great :)

Réponse de l'équipe de thePass

il y a 6 ans

Thank you for your review! Happy to see that you are satisfied with the work of our team. Some changes will happen soon regarding housekeeping so maybe you will find it more user friendly :)

Enikő
manager (Hongrie)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Idea Chanel Manager

5,0 il y a 3 ans

Commentaires : I am satisfied at all.

Avantages :

Hungarian language, helpful staff, easy functions for business, direct booking site.

Inconvénients :

Not available to show with a short link the booked nights in the calendar.

Nóra
managing director (Hongrie)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Opening my guest house business SabeeApp was best choice

5,0 l’année dernière

Commentaires : Practically SabeeApp does everything for me! For my enterprise for guests for authorities

Avantages :

At the beginning I needed help that I received from the Support TeamSafe way to avoid cross bookingEasy to handle bookings and invoicing

Inconvénients :

Adding guest names you have to erase firstContent of the invoice is difficult to modify

Réponse de l'équipe de thePass

l’année dernière

Thanks so much for leaving us a 5-star rating - It makes our hearts sing knowing that our software makes your day easier.

Claudie
Owner (Belgique)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Sabee App is a great help and it is addictive.

4,0 il y a 6 ans

Avantages :

The many functionalities, although I do not use many of them. The fact that you can easily see the facts and figures regarding your bookings. The fact that most of the time support is fast and accurate (very important for me)

Inconvénients :

The functionality in iPad and iPhone is not good when you want to type in for example letters. The cursor is in the wrong spot and you cannot see where and what you type. I would prefer (also) a scrolling year overview. I would like to be able to split ' services costs' for the different houses and not that service costs is the same for everywhere.

Réponse de l'équipe de thePass

il y a 6 ans

Dear Claudie, we're very grateful for your review! We will work hard to improve system usability on small screens. Possibility to create service based on the room type is already in our close future development plan, so hopefully we can make you happy very soon :)

Jordan
Hotel Manager (Hongrie)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Top favorite software

5,0 il y a 2 ans

Commentaires : We used SabeeApp for managing a Hotel, 2 Hostels and several vacation rentals for around 5 years now, it has been always giving an upgrade of easing the job. Reports are very useful in all what a hotel manager, sales and marketing manager need.
Deserves a 5 stars rating for everything

Avantages :

-User friendly interface, easy to set up and train colleagues. - Comprehensive wide range of reports - Good connectivity - Excellent customer support

Inconvénients :

As an old SabeeApp user, housekeeping data needed a lot of improvements, SabeeApp team are doing great job so far, but still needs some little improvements

Kosmas
CEO (Grèce)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great overall experience, user-friendly

5,0 il y a 3 ans

Commentaires : good overall experience, user-friendly

Avantages :

how user friendly it is, and the support of course, always at your disposal.

Inconvénients :

First thing coming in mind is the connection with google hotel Ads, it only shows only one available apartment/room to the guests, the cheapest option, in order to see the rest of options you ll have to change the filters after clicking on the ad. Something that could be confusing to guests sometimes and frustrating. One more thing regarding the google hotel ads is that it's always being ranked on the bottom of the list.

Fanni
Receptionist (Hongrie)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy operation, fast communication with customer service, development

5,0 il y a 2 ans

Commentaires : Product and customer service is great, extremely helpful and trained.

Avantages :

Calendar view makes it easy to manage my bookings. Price management, I can change for a period but even for a whole year. Cloud based, so I can watch it anywhere and anytime something happens. Modifications/improvementsd for users. Aids available in my own language (Hungarian).

Inconvénients :

More features are unnecessary for me (for example: I don't bill with this system). Interface is difficult for iPhone. It takes time to figure out the new view after improvements.

Lennard
Owner (Hongrie)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great software, greatly improved our hotel management.

4,0 il y a 6 ans

Avantages :

- I like the integration of the IBE, the Channel Manager and the invoicing software in one package. - Synchronisation through iCal is a big plus for us. - Software is developing rapidly with many new features added frequently.

Inconvénients :

- Promised improvement/changes to software are not always delivered. - Translation into other languages (in my case Dutch) is sometimes missing or with mistakes (e.g. when printing the check-in form). - Design and feel of user interface is good, but of the Booking Engine, which is visible to potential bookers, could be improved

Réponse de l'équipe de thePass

il y a 6 ans

Dear Lennard, many thanks for your honest opinion. We do collect all notices of our customers, but we usually have a development plan for a year ahead so we have to keep it strongly or move with the development requests which are based on priority. So we have your ideas and we will reach out to them eventually :) We will do our best to improve with the translations and updating the IBE.

Aniko
Sales (Hongrie)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Good choice for handling an accomodation

4,0 il y a 2 ans

Commentaires : Ok

Avantages :

Easy to use, handles all operational issues within the accomodation. Good support team. Good channel management.

Inconvénients :

Threre are missing features,slow demand based development