Avis clients sur Webroot Business Endpoint Protection

En savoir plus sur Webroot Business Endpoint Protection

Protection multivectorielle contre les virus et les logiciels malveillants offrant une protection complète contre toutes les menaces malware sophistiquées actuelles.

En savoir plus sur Webroot Business Endpoint Protection

Avantages :

I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

Inconvénients :

Mac integration has been difficult since Catalina. Sometimes endpoint updates have adverse effects on performance.

Webroot Business Endpoint Protection - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,4/10

Webroot Business Endpoint Protection a reçu une note globale de 4,5 étoiles sur 5 d'après 208 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (208)

Shawn
Shawn
IT Architect
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Default AntiVirus we use for ALL our clients

4,0 l’année dernière
Sous-titres en français disponibles pour la vidéo
Steven
Steven
Operations Support Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best of the best, but you pay for it

5,0 il y a 4 ans

Commentaires : I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Avantages :

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Inconvénients :

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Rob
Senior Administrator (É.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple, light weight, and effective antivirus

5,0 il y a 2 ans

Commentaires : We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

Avantages :

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Inconvénients :

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Alternatives envisagées : Malwarebytes for Business

Pourquoi choisir Webroot Business Endpoint Protection : We did not find Symantec Endpoint Protection to be an effective product at actually preventing viruses. We also felt that even with the amount of EndPoints (400+) that we were not a valuable customer to them.

Logiciel antérieur : Symantec Endpoint Security

Pourquoi passer à Webroot Business Endpoint Protection : Had a better console for managing multiple customers, outbreaks, and remediation.

Réponse de l'équipe de Webroot Software

il y a 2 ans

Thank you for all of the valuable feedback!

David
Owner (Pays-Bas)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Malware

2,0 il y a 6 jours Nouveau

Avantages :

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Inconvénients :

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Adil
Principal Manager, Cyber Security TP (Turquie)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Stable and solid security

5,0 il y a 3 mois

Avantages :

Never let you down in terms of security. It is an app that deserves its money, if you don't feel safe surfing the internet, you should definitely use it.

Inconvénients :

I had an excellent experience, but your internet may slow down for security reasons, remember that.

Anthony
Sr Systems Admin (É.-U.)
Informatique et sécurité réseau, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Clear Winner in a Crowded Field of Protection

5,0 il y a 3 ans

Commentaires : Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Avantages :

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Inconvénients :

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Alternatives envisagées : Intercept X Endpoint

Pourquoi choisir Webroot Business Endpoint Protection : We were looking for the least system hogging protection.

Logiciel antérieur : Norton AntiVirus

Pourquoi passer à Webroot Business Endpoint Protection : CNET reviews and research

Utilisateur vérifié
OWNER (É.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent Antivirus software

5,0 il y a 2 ans

Commentaires : My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

Avantages :

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Inconvénients :

I wish the firewall was more advance and has more customization, I believe they need to work on this.

Alternatives envisagées : Bitdefender GravityZone

Pourquoi choisir Webroot Business Endpoint Protection : Pricing, better product as there is no need to download definitions, lightweight install and able to manage via a web console.

Logiciel antérieur : Avast Ultimate Business Security

Pourquoi passer à Webroot Business Endpoint Protection : Bitdefender was a very large install, it was more involved when installing in a business has it needs a device to be a update server, it still requires definitions to be downloaded and it slow down the computer.

Réponse de l'équipe de Webroot Software

il y a 2 ans

Thank you for the honest feedback!

Don
VP Quality & Validation Services (É.-U.)
Appareils médicaux, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

WebRoot review

5,0 il y a 8 mois

Avantages :

Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.

Inconvénients :

WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.

Réponse de l'équipe de Webroot Software

il y a 8 mois

Glad to hear you're having a good experience using Webroot! Thanks for leaving us a review.

Utilisateur vérifié
Sr Manager, Information Security (É.-U.)
Utilisateur LinkedIn vérifié
Biotechnologie, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Endpoint Protection But Not Good Enough

3,0 il y a 3 semaines Nouveau

Avantages :

Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.

Inconvénients :

A signature-based product which is not good enough to protect against sophisticated and advanced malware.

Utilisateur vérifié
Systems & Digital Marketing Administrator (R.-U.)
Utilisateur LinkedIn vérifié
Construction, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Endpoint Protection with Confidence

5,0 il y a 2 mois Nouveau

Commentaires : Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard (console) is easy to navigate.

Avantages :

Applying our own customised policy to our devices and having peace of mind that our machines are secured. The detection is quiet and admins are notified accordingly, the software uses very little resources on machines as well as uses few resources on the browser we use within the company (Microsoft Edge).

Inconvénients :

We don't have anything we least like about the software. It does everything right and have no complaints.

Utilisateur vérifié
IT Admin (É.-U.)
Utilisateur LinkedIn vérifié
Entreposage, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Solid Anti Virus

5,0 il y a 4 ans

Avantages :

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Inconvénients :

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Alternatives envisagées : Malwarebytes for Business

Pourquoi choisir Webroot Business Endpoint Protection : Pricing

Logiciel antérieur : Intercept X Endpoint

Brian
Director (É.-U.)
Équipements publics, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Webroot

5,0 il y a 3 ans

Commentaires : New stable overall endpoint security platform

Avantages :

As good as any of the products out there plain and simple

Inconvénients :

I can't say that I dislike anything about this software package

Alternatives envisagées : Symantec Endpoint Security

Pourquoi choisir Webroot Business Endpoint Protection : Features and ROI

Logiciel antérieur : Trend Micro Worry-Free Business Security Services

Pourquoi passer à Webroot Business Endpoint Protection : Was the best product for our needs

Réponse de l'équipe de Webroot Software

il y a 3 ans

Thanks so much for writing a review! I'm glad you're already getting so much value out of the product.

Utilisateur vérifié
CIO (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lightweight antivirus solution should be part of your security stance

5,0 il y a 3 ans

Commentaires : We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.

Avantages :

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

Inconvénients :

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Réponse de l'équipe de Webroot Software

il y a 3 ans

Hey there, Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist

Timothy
Sr. Community Impact Director (É.-U.)
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Webroot Works Anywhere

5,0 il y a 2 ans

Avantages :

Not a lot to say. It's supposed to protect your computer from viruses, and it does just that. No problems since using it for the past few years. Way less intrusive than Norton and others (pop-ups, etc).

Inconvénients :

No real problems. It does what is supposed to.

Réponse de l'équipe de Webroot Software

il y a 2 ans

Glad you are having a good experience using Webroot! Thanks for the feedback!

Tyler
IT Director (É.-U.)
Urbanisme et architecture, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

hands down the best. Webroot is who you want watching your back.

5,0 il y a 5 ans

Commentaires : If you want real protection software, that wont slow your computer down or kill your wallet. Webroot is it! Nothing is better.

Avantages :

Cost effective Support agents, actually know their product Low resource Effective security Ease of use

Inconvénients :

Central management console only allows for reboots of the agent. I would like more control, remediation, and notification. no reports i can find so far.

Réponse de l'équipe de Webroot Software

il y a 5 ans

Thanks for the review, Tyler. Always know that we have your back! It's our privileged. I saw that you'd like more reporting functionality and control. The team and I have seen these requests come in recently from others as well. Please feel free to add your own thoughts and ideas to our Feature Request section so that you can help us make Webroot even better! Business Feature Requests: https://community.webroot.com/t5/Feature-Requests/idb-p/ent4 All the best and thank you again! Webroot Community Support Team

Utilisateur vérifié
Information Technology Logistics (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Threat Intelligence

5,0 il y a 5 ans

Commentaires : It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Avantages :

Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.

Inconvénients :

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Utilisateur vérifié
Civil Engineer (Sri Lanka)
Utilisateur LinkedIn vérifié
Génie civil, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Webroot - Safe and Secure

5,0 il y a 3 ans

Commentaires : It is doing a pretty decent job for me since installation and I hope you can also keep your files safely without annoying pop-ups. A simple interface and powerful feature. Highly recommended.

Avantages :

A simple interface with powerful features. Webroot did not consume too much of RAM and protect your files safe and secure. It does not take more time for scanning process & it was quick and efficient. And it not annoying for daily updates and it works smoothly in background. Price wise it worthy when compared to other antivirus softwares and moreover it does not slow down the PC.

Inconvénients :

Since my installation, it doing a great job for me and my files are safe with Webroot endpoint protection. Sometimes it mistakenly marking safe files as a threat and rather than this I don't have any bad impressions regarding this software.

Réponse de l'équipe de Webroot Software

il y a 3 ans

Thanks so much for making this thorough and honest review! We really appreciate the feedback!

Rich
Owner (É.-U.)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent program at amazing price

5,0 il y a 4 ans

Commentaires : The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

Avantages :

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

Inconvénients :

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

John
IT Consultant, Business Owner (Canada)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One of the absolute BEST security vendors to work with.

5,0 il y a 5 ans

Commentaires : Efficacy, ease of use (It's set and forget), web threat blocking is second to none. Centrally managed through a console and no definitions to download on the system making it the lightest in the world.

Avantages :

The product is the lightest in the industry and all management is done through a centralized web console. Efficacy is one of the highest in the industry as well. The Web Threat Shield and Webroot's cloud intelligence is very good at keeping you away from nasty internet sites that contain malware payloads.

Inconvénients :

They just need to integrate all of their product portfolio into the Global Site Manger console. Other than that, it's a perfect fit for MSP's and home users alike

Utilisateur vérifié
Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use software that does not slow down your PC

4,0 il y a 4 ans

Commentaires : Overall it is easy to use, scan quickly and protects my PC

Avantages :

It is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.

Inconvénients :

I have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.

Olena
Graduate Assistant (É.-U.)
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Security Solution

5,0 il y a 3 ans

Avantages :

Webroot SecureAnywhere Endpoint Protection was installed on my laptop in the BestBuy store when they repaired my laptop about 7-8 months ago. Since then, I haven't had any issues pertaining to my computer's security.

Inconvénients :

I have used it for less than a year. I haven't seen any issues so far.

Réponse de l'équipe de Webroot Software

il y a 3 ans

I'm glad that the switch to Webroot has left you feeling safe while online! Welcome to the team!

Alan
CIO (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent security that keeps all our clients secure

5,0 il y a 5 ans

Avantages :

After configuring it doesn't need babysitting unlike many other malware protection products. As it's management is profile based, any exceptions needed can be applied to multiple organizations easily. It's initial watch only mode is great before rolling out to an enterprise - avoids most surprises.

Inconvénients :

Reporting from the management console is weak not allowing much customization. It's easy to get old installations still registered, which is a minor additional expense expense until you clear them up.

Ronald
GM (É.-U.)
Construction, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Webroot

4,0 il y a 3 ans

Commentaires : My overall experience with Webroot SecureAnywhere Endpoint Protection has been a very positive one

Avantages :

What I like most about Webroot is that I can rest assure knowing that my computers as well as my documents are safe.

Inconvénients :

What i like least about Webroot is that there really is nothing that I really don't like about this software

Réponse de l'équipe de Webroot Software

il y a 3 ans

I'm glad that Webroot is helping you feel safe while you're online! We will continue giving you the service you've come to know and love. Thanks so much for the review, Ronald!

Howard
Research Assistant (Porto Rico)
Recherche, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Antivirus security at an affordable price!

4,0 il y a 5 ans

Commentaires : Scored from perfect to very good in our tests. Can recover files encrypted by ransomware. Uses tiny amount of disk space. Very fast scan. Handles unknown malware. Includes firewall.

Avantages :

One of the best antivirus that i have tried. It has a affordable price and cover multiple platforms, the price depends on the quantity of devices you want to protect. It protect yourself from identity theft and no time-consuming updates or slow scans.

Inconvénients :

Product does not provide for a bootable rescue CD. Sometimes you got errors of compatibility when you start the machines (Mac) but after open the software and check it will disappear.

Kimberly
Customer Service (É.-U.)
Appareils médicaux, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Webroot Review

4,0 il y a 2 ans

Commentaires : Overall Webroot offers great protection at a low monthly price.

Avantages :

What I like about the Webroot software is it provides good protection at a low price. The software doesn't slow down my customer either.

Inconvénients :

I wish they would offer more features like VPN and identity protection. The cost is low because some features are not available.

Réponse de l'équipe de Webroot Software

il y a 2 ans

We really appreciate the useful feedback you've left for us - thanks so much!

Utilisateur vérifié
Principal (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best PC protection available

5,0 il y a 4 ans

Commentaires : In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Avantages :

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention. I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Inconvénients :

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off. There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.