Avis clients sur Salon Booking System

Réservation institut de beauté - France

Commentaires : Un super plugin qui permet d'augmenter facilement son chiffre d'affaire

Avantages :

La possibilité de prise de RDV en ligne devient un nécessaire pour attirer les clients. Cela permet également de ne pas être obligé de répondre au téléphone pendant les soins ce qui apporte un confort et une qualité de prestation. 80% des clients réservent maintenant directement en ligne. Salon Booking System nous à permis de nous adapter facilement a ce nouveau mode de vie des clients.

Inconvénients :

Les salariés ne travaillent pas toujours exactement au même horaire chaque semaine. cela pourrait être amélioré.La fonctionnalité de notation pourrait être envoyé uniquement pour les nouveaux clients et non a chaque fois que le client à pris RDV

Un bon outils

Avantages :

CE qui me plait dans ce logiciel c'est la possibilié du client final à pouvoir prendre plusieurs rendez-vous en même temps

Inconvénients :

Les restrictions de service: dans un spa ou j'ai installé le logiciel les deux praticiennes ne font pas toutes les meme prestations certaine les fait toutes mais l'autre fait que 90% prestations présente devoir choisir toute les prestations effectuer n'etait pas pratique. un possibilité de service oui ou non par assistant serai plus adapté.

Great plugin

Commentaires : After COVID19 we need to shedule and limit the access into our structure.
Thanks to the plugin we have solved all the users' waiting problems, guaranteeing them distance and safety

Avantages :

I like the versatility and ease of use and setting

Inconvénients :

it can be improved in the back office interface especially when using the multi-shop add-on

Exactly what my customer needed

Avantages :

It is easy to customize and easy to use. And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever.

Inconvénients :

I won't say they were things I didn't like.

Salon Booking support needs to listen to the customers

Commentaires : Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is still working. So the software isn't working like expected. Same count's for the way e-mail forms are setup. It's very basically and not able to customise the look of the mails to company designs.

Avantages :

When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.

Inconvénients :

I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app. Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.

Afordable best solution

Avantages :

implementation on our own servers, avoiding unnecessary hosting costs.

Inconvénients :

A few settings are missing for situations that seem normal to us, but the development team seems ready to help or even develop if the need is real.

Excellent salon booking if you run your own site

Commentaires : Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online payment, but this is more to support the developer. Prepaying hair appointments is a bit of a minefield however we can take a deposit only, which has reduced no shows and encourages new clients to call and talk to a person instead. Shift workers like nurses love it. Calendar integration is the only hiccup but we bypass this by receiving copies of messages sent to clients and manually update calendar from there however the mobile app might resolve this for us. Highly recommend for any salon managing their own site.

Avantages :

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

Inconvénients :

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

A lot of issues

Commentaires : I dident like the software. A lot of issues, its better to use a Saas and pay more but with any problem.

Avantages :

Its very cheap, and its very easy to implement in wordpress.

Inconvénients :

Its very inestable, and I lose all the data in 3 times.

Flexible and comprehensive booking solution

Commentaires : this is a somple solution that integrated straight into the website we built. Paretns can choose the subjects that they want to help their children with and are then able to see what slots are available, book them, get an instant confirmation and pay for the lesson in advance by card (there is the option to pay cash on the day). Everything is automated and does not need to be manually assisted. Overall and excellent soltution.

Avantages :

Low cost of entry. To get the booking system up and running and seeing how it will work was simple and we were able to take the leap without worrying about the cost. Has many of the features of expensive system, so you dont feel that you are missing anything. Adding PayPal to take payments from the booking system was easy, although that is a chargable feature. Actually using the solution day-to-day is simple enought.

Inconvénients :

The solution is clearly geared towards hairdressing, spa treatment business and the like. As we were looking to set up a tutoring buisiness, it felt that there were some compromises to be made. In reailty, we have manage to achieve most of what we were looking for - a lot of the differences were down to terminology. Maybe some templates for different types of business might help. Installation is easy but setting up the rules can be a steep learning curve. Not everything is in the menu that you expect it to be, so as an admin it can be tricky to start. Takes a couple of passes to get a grip on how things work.

Salon Booking Plug-in used for a Pet Shop (WooCommerce online Store )

Commentaires : I used the salon booking plugin to create a new option for clients to schedule a grooming session for their pets, is so easy to install while using WooCommerce and to configure to make it work inside any page. It needs some configurations (hours, days available, responsible) but overall a great tool to use.

Avantages :

I like that is so easy to start using it, (plugin for WooCommerce) and to configure, you can change the style of the calendar and the services provided to the client. It works really fast and has some amazing integrations (emails notifications and SMS)

Inconvénients :

To change or customize the email template that the tool sends to customers I needed to code some text and go into the PHP file. not easy if you don't know that part. should be easier. Also connecting it to Google Calendar requires some extra steps but in the end, works perfectly.

Easy to use

Commentaires : Very nice and easy to use. You do not need to be a computer expert to use Salon Booking.

Avantages :

Easy to use an cover a lot of nice functions.

Inconvénients :

I miss some small features. I would like to have that my customers could online book until 5 minutes before start.

Fantastic Plugin

Commentaires : They have been there with every issue I've had and fixed within hours. The plugin is fantastic we absolutely will be with this plugin for a long time.

Avantages :

The support is amazing and the plugin makes are life so much easier

Inconvénients :

Nothing, Everything is Fantastic. I don't have any issues

Speed up please

Avantages :

I love that my clients are booking online, so I don't need to be on the phone -and the love the possibility to book at night

Inconvénients :

It is working rather slow at the backend and I have given up booking on my iPad via the app

This is a great booking system but a little hard to set up

Commentaires : Easy to use booking for clients.

Avantages :

This software has a beautiful interface and when set up correctly really is great for scheduling and booking.

Inconvénients :

It is a little difficult to set up this software. Some of the directions aren't very clear, especially when it comes to hours of the work day.

Great Scheduling plugin, not just for Salons.

Commentaires : Salon booking is a powerful solution with lots of options to customize the process to what you need.

Avantages :

When I researched scheduling plugins salon booking was the only solution I found that would allow us to drill down from what a customer wanted and match someone to book a meeting.

Inconvénients :

While all the options are amazing sometimes it's difficult to configure the solution you are looking for as some of the logic seems backwards. Maybe this has been fixed or bettered in the past years but that's the experience I had when we started using salon booking.

App is important

Commentaires : the layout can be more simple and easy to use

Avantages :

the free generation has a lot of features

Inconvénients :

each staff has an app to check and use it

Great product, easy to use and effective!

Avantages :

The features I like most about this product is the ease of use for what my needs are. I created the site myself and am very happy with Salon Booking system.

Inconvénients :

I have no complaints. The plugin works perfectly for what I need and was very simple to implement on my website.

Good but some kind of things that i mis

Commentaires : It is good but I’ll miss the option in the app to block time out for the day, for example private appointment or time that i won’t use

Avantages :

Is easy in use but they have an app. That is what the most like about

Inconvénients :

Easy to use, you don’t have to be a smart person to understand the software

Awesome product saved me alot of time !

Commentaires : Saved me alots of time..

Avantages :

What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.

Inconvénients :

I wish it had more customizable options so i can use it not only for Salon but also for other services

Great product, easy to use and deploy

Commentaires : Overall experience was great!

Avantages :

I am based out of the US and found this product to be very easy to use and simple to deploy for one of my clients. The price is great for what you get and having a dedicated iOS app is fantastic.

Inconvénients :

I’d like to be able to update the language used. As I am based in the US we have different spelling for words and need to be able to update this on the website.

Very nice plugin

Commentaires : We are very satisfied with the product and highly recommend it.

Avantages :

The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers.

Inconvénients :

I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process.

Best Appointment Booking Plugin Available In The Market

Commentaires : My Experience With Salon Booking Is Good And I Would Recommend TO All My Friends And Colleagues.

Avantages :

According To Me It Has All Features Which Should Be Their In The Appointment Booking Plugin.

Inconvénients :

This Plugin Doesn’t Have Zoom Integration As Now A Days There Is Covid Situation So I Would Suggest They Should Have Zoom Integration.

Great Software but room for improvement

Commentaires : It was awarded free to me which was fantastic. I created my whole website to work with this booking software having about 170 services, but could not fully implement it as the back sync from Google to Salon Booking is very very difficult and unable to block personal times in a simple way without going to back end of Salon

Avantages :

Lots of features, good pricing, great customer support. Customisation of the software good. Excellent discount code software

Inconvénients :

Very difficult to block personal time on Google calendar, this could be made much simpler. Some links like Manage my booking, do not work. JS box in General settings takes only 150 characters which is very less. Tech team had improved lot of features as I uncovered these, but still stuck improving 2 way synch in user friendly way

After 1 week waiting

Commentaires : Worst solution. Amelia is way better when it comes to support and resources to solve issues.

Avantages :

That it was easy to find when looking for a salon booking software solution.

Inconvénients :

The support is only through email, their website chat functionality doesn’t work.

Benefit

Commentaires : very very helpfull

Avantages :

Since my Customor use this Calender on my website, my Life has become more easy.

Inconvénients :

Easy to use. I can configurate it according to my ows private shedule.