Avis clients sur CEBS

I am Happy with the software and the service

Commentaires : My staff and me are happy with the functionalities like Rates update both automatic as well as setting manually for euro and usd.
Compliance is very strong and the system alerts us when we are crossing the threshold.
I will definitely recommend CEBS to others.
But the best part is service, I love the way we receive guidance on compliance policies and prcedures.

Avantages :

We were referred to CEBS by one of our friend. Right from the first call, demo, installation and trainings everything was professionally managed. The software fits our needs. We are thinking of subscribing for the rateboard too. The best part is they know in and out of compliance and guides you while they setup the system. We are also subscribing to their Money Transfer software.

Inconvénients :

The system is very detailed, for example customer order, we don't need require that. Was hidden for us quickly.

CEBS recommended by Prime Currency Exchange

Commentaires : The overall experience is a very positive one. It meets all the main needs our business has in order to have smooth and efficient transaction flows as well as producing internal reports and calculations.

Avantages :

I like the user-friendliness of this software that allows us to perform daily transactions very efficiently. Particularly, I like the easy ability to start and complete transactions in a very timely and simple manner, and the ability to search, delete, and view transactions with ease. I also like the ability to customise aspects of the system such as setting limits and AML requirements for different transaction sizes, for business safety.

Inconvénients :

The time-out feature can be worked on and improved. This is something that is being worked on for us. The system times out when in the middle of processing transactions, resulting in having to log in again and start the transaction from the beginning.

Essential software for SME bureau de change with excellent support

Commentaires : CEBS provided the essential POS software we needed to start operating. Other, larger providers were either not interested in us small fish SME's, or too pricy. CEBS is very cost efficient and fits very well in the startup setup we are used to. We notice that CEBS is updated frequently with extra functionalities, each version has added very useful extra functionalities.

Avantages :

Easy to use and understand. Easy to set up. Very handy to have a demo version to start with. Fantastic customer service. New features were added promptly upon request. Easy to personalise receipts, rates screen etc. Another useful feature is the automated check for sactions, PEP's against multiple lists.

Inconvénients :

Some initial set up issues. These were fixed by the owner and developers within the timeframe communicated.

Good Software and customer service

Commentaires : We are using CEBS for our daily currency accounting, storing customer information and generating reports.
CEBS takes care of: 1. Setting up margins
2. Scanning HMRC, EU, UN, OFAC sanctions list
3. Storing customer ids
and through many more ways, it helps us comply with the regulatory bodies.

Avantages :

Our cashiers have been using CEBS for over 6 years now. There had been timely revisions to the software, compliance has got stronger and reporting is outstanding. We can fetch reports asked by accountant as well as regulatory bodies with ease. Whenever we need any changes to the system or even new reports, these are provided to us at earliest possible opportunity. Our team is happy with the software and the monthly reconciliation service we receive. Just to name a few, live rates, HMRC and OFAC sanctions list are updated regularly. And before I forget, we got dedicated operations manager from CEBS so we speak to one person always; not to automated answer machines.

Inconvénients :

Reports can be categorised, I cannot think of anything else as of now.

Unbeatable, it's a gem

Commentaires : Overall experience with CEBS is great. We get help with almost everything, MLR renewals, NCA registration, Policy and Procedures documents. Support also includes Employee training.

Avantages :

We have been using the Currency Exchange Software for more than 3 years now. We are using the software for everyday transactions. Calculates profit against each selling transaction and reporting is one of the best. The best part is support, rate updates are hourly, Sanctions list updates every couple of weeks. We feel secure with the software.

Inconvénients :

Cannot think of any. The software is quite stable. There may be temporary hiccup only if any dependency is not working. For example, they changed the mid market rate provider feed last year, so it took few hours to restore normal service.

Excellent Service, Quality Product

Commentaires : CEBS and specially the compliance guidance provided by [SENSITIVE CONTENT HIDDEN] of Calyx Solutions is invaluable. With his in depth knowledge he can guide you in right way with what to do and what not to.
Sometimes I prefer asking [SENSITIVE CONTENT HIDDEN] instead of my outsourced compliance team for help.
Calyx team is very timely, punctual and most importantly they listen.
All the best to the team.

Avantages :

We have been using CEBS and other software services provided by Calyx Solutions. Very professional yet friendly support. Doing transactions is easy, updating rates is seamless. Compliance wise it’s the best to suit our Money Service Business sector.

Inconvénients :

So far we have been fine with no complaints. Any small hiccups are sorted on priority basis. There was once a bit of delay in third party integration, but we were alright as the end result was sweet.

Reliable currency software

Commentaires : It's more of personal approach to the service that is received. Always receive help in NCA registration, MLR renewals, generating reports for accountants and regulators.

Avantages :

I have known Calyx Solutions for around 6 years now. CEBS currency software is well integrated with compliance procedures. Easy to operate, daily backup which gives reliability. Very helpful software and on top of that whenever required the software engineer provides assistance in efficient manner. If in case there are any issues with the software they are sorted out promptly.

Inconvénients :

We had some hiccups when the version was upgraded to fully cloud based, but was sorted quickly. No issues whatsoever.

Excellent Software, Very good service

Commentaires : We are very satisfied with the service we receive and intend to continue with CEBS for near future.

Avantages :

It does what we bought it for. Our accountant is happy with the reports. And even the regulatory bodies during their audits they approved the software to be satisfactory. The My cashiers are using it for over 5 years now and never complained. The best part is we have one point of contact and he is available during our working hours on phone or on WhatsApp.

Inconvénients :

The older version which was 3 years back troubled us for once or twice; but never had an issue since the upgrade to web version.

Excellent software

Commentaires : Excellent and quick customer service. Very user friendly and updated software.

Avantages :

It is very user friendly, simple to use and provides all the information in a detailed format. The reports generated are easily comprehensible by the accountants. This software was also approved by the HMRC, on their recent visit to our premises. They were satisfied by all the reports it produced and the updated compliance check that the software uses.

Inconvénients :

Logs out quickly. Apart from this, there is nothing to complain about the software.

Easy to use and trustworthy

Commentaires : I have been using the system for 4 years and I can definitely recommend it to all the currency service businesses.

Avantages :

Entering transaction buy/sell is very easy. Stock take and end of day reports are perfect. Web based so there was no installation required. The best part is Service. Usually we don't get any issues, but if we have any or if we need system support, it takes just one phone call for getting help and the issue is resolved. It manages my expenses too.

Inconvénients :

This is rare but, if we have no internet then we are unable to access the system. Their is local system which can be installed, but I don't like installation.

It's very simple to use

Commentaires : It's very simple to use, it updates exchange rates every day, service is upto the standard.

Avantages :

Easy to Use, reliable CEBS is straight forward, transactions entry and View stock is easy to operate. Reporting is strong. Transactions and shift close reports are printed daily. Updates for the software are done regularly.

Inconvénients :

Easy to Use, reliable The only issue we can think of is offline connectivity. CEBS is online and browser based but being in London the internet never goes down. So I cannot think of cons.

Perfectly supports our need

Commentaires : [SENSITIVE CONTENT HIDDEN] and team has been super supportive.
We even received part payment facility. We are a small business and while setting up the business even smallest of the expenses can make impact. Team CEBS has been brilliant until today. We definitely recommend CEBS to currency exchange businesses out there.

Avantages :

We researched a lot of products and gone through various demos. When we came across CEBS, we knew that this is what we were looking for. Being cloud based we can access it when we want to. The support is incredible, almost 24 X 7. We have been impressed with compliance and customer registration functionality.

Inconvénients :

We had some hiccups while setting up the Rateboard. But was sorted.

Brilliant customer service

Commentaires : Absolutely satisfied

Avantages :

It brought alot of changes into my business model for example automation. They have provide an app to all my customers and this takes a lot of burden of my head because my customer find the app very easy to use. The software is also fast.

Inconvénients :

There is nothing that can be disliked from my ends

Highly Responsive Customer Support

Commentaires : Regulatory compliance as well as ease of operation, smart business intelligence, making us quite efficient. The customer service and support from the developers is out of this world, they are very responsive and they keep abreast with all the developments happening in their customer's markets, making them very flexible and great advisors too!

Avantages :

It's easy to use and has high functionality that meets all regulatory requirements for our type of business and market.

Inconvénients :

None at the moment, everything is great but I would love more flexibility to change things around without being locked up into the current design.

Great Customer Satisfaction

Commentaires : Excellent tool to rely on. Just set your buy and sell rates- your are ready to go.

Avantages :

CEBS user friendly software tool becomes very useful to manage n deliver Currency Exchange services to your customers. It provide complete solutions to manage your Currency Exchange platform and CEBS software developers are ready to go an extra mile for customer needs. Fully recommend!!

Inconvénients :

Fetching spot rates can be further improved, overall- no issues

CEBS Bureau de Change: A Game Changer

Commentaires : Bureau de Change operations and calculating gains on forex exchange business

Avantages :

The software address all the functionalities of a bureau de change. Calculation of profit is superb. CEBS is customizable to the local financial guidelines and laws. Software linked to AML/CFT screening for UN and EU.

Inconvénients :

Too much information on the dashboard which is helpful but it becomes cluttered

Checks all the boxes

Commentaires : For Bureau de Change businesses this is the only solution that fitted our our requirements as start-up and will see us through for many years to come. Support is outstanding and second to none compared to all our other ICT service providers.

Avantages :

Ease of use, reporting, customisation and low entry cost

Inconvénients :

Consolidation on multi-branch transactions took some time to develop.

FX Iceland

Commentaires : Without the CEBS system FX Iceland would not be in the good position we are today day, business is doing great and we have a good information from the system in order to monitor our business and progress.

Avantages :

FX Iceland is the first lienced money exchange company outside the trational banks in Iceland. The licence was granted by the FSA of Iceland. FX Iceland mneeded a good and trusty trating platform and we where fortunate to find the CEBS system. It fulfills all our needs and has exceeded all our expectations.

Inconvénients :

There has been no issues regarding the operation of the system, we have had few issues regarding the connection to the rate board TV display. All issues have been resolved in a professional manner.

Easy to use and good customer service

Commentaires : Compliance is covered and training is provided.
Customer KYC and transaction limit setting up is straight forward.

Avantages :

One my staff has got used to the system quickly. Provides the report that our account need. Customer service is spot on.

Inconvénients :

Android box used for Rateboard gave issues, but was fixed.

Awesome Product

Avantages :

Cebs support and assistance in setting up is awesome.They are quick to respond and assist. Cebs software is easy to use like a DIY.The tutorials are straight forward. The software simplified our manual systems. The software does not require expert knowledge.

Inconvénients :

Most of the functionalities in Cebs are what i wanted

Brilliant currency software and Great customer service

Commentaires : This product gives you everything you need to run Currency Exchange Business
Specially dedicated customer service and help and support is outstanding

Avantages :

Easy to use and minimum set up time Fast and reliable Customer Due diligent Management Up to date sanction list Training and development Expense and income management and reporting

Inconvénients :

This system does not come with Currency notes database

A very user friendly software

Avantages :

The developer made sure to build a very user friendly interface that can be easily navegated even for users with limited experience in technology

Inconvénients :

Too many menues that can be combined under a nesting menu

Very good

Commentaires : They are very helpful for anything is easy to use and faster

Avantages :

The team they are very good in communication for any help I need to use the software

Inconvénients :

They have things that need to be improved in the future but at the moment are good they need to be a bit more faster but still very good for the price

Overview

Commentaires : Good but still a lot of room for improvement

Avantages :

Easy to use. Very user friendly . I have used it countless times and have ever had any complains. In iur country i would recommend it

Inconvénients :

Internet based. At times it gets stuck when you are using it. The time out is a bit small. When you are using it why does it have to time out

A practical software Solution

Commentaires : The system has been adequately customised to meet the minimum requirements of our central bank. the development team is always willing to listen and customise the system to newer central bank standard

Avantages :

Easy to navigate the menu and functions and very useful reports

Inconvénients :

The system adequately delivers the minimum requirements. No complains at all