18 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur MoeGo

MoeGo n'est pas seulement un logiciel pour entreprises de toilettage, il s'agit aussi d'un fournisseur de services logiciels personnels pour votre entreprise.

En savoir plus sur MoeGo

Avantages :

Ease of use, customers service, mapping system, integration with google maps to find addresses quickly.

Inconvénients :

And it still seems to have a few teething problems.

MoeGo - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,1/ 10

MoeGo a reçu une note globale de 4,8 étoiles sur 5 d'après 229 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (229)

DruAnne B
DruAnne B
Owner/Master Groomer (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Like having an assistant

5,0 il y a 2 ans

Commentaires : Great love it

Avantages :

Routing and smart scheduling helps me keep clients close together

Inconvénients :

Sometimes freezes on my ipad. Seems to have issues with Apple pro to

Brian
owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great application, fantastic customer service, listens to clients

5,0 l’année dernière

Commentaires : They have been a partner to work with. Through the sales, implement and now execution, i have been nothing but impressed with the way the conduct their business. They listen and make changes. It is great to see an application company that does not get stuck in their own way by not making changes.

Avantages :

The scheduling tool allows us to run our business smoothly. Everyone on the team has access.

Inconvénients :

The marketing email tool is still new and needs some work.

Charlene
Owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

MoeGo

3,0 l’année dernière

Commentaires : Started out great but didn't seem to be able.to get over the growing pains.

Avantages :

Started out super easy to use and fast customer support

Inconvénients :

The reports are super limited. It is impossible to get the information you need to make financial decisions, clean up you database, etc

Brittany
Groomer (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Go MoeGo

5,0 il y a 2 ans

Commentaires : 5 stars

Avantages :

I love everything MoeGo has to offer, and the pricing.

Inconvénients :

I can not think of any cons at the moment

Jennifer
Owner / Pet Groomer (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Moego the best pet grooming software!

5,0 il y a 2 ans

Commentaires : Everything with Moego is seamlessly put together. All that we need is at our fingertips. Client info, pet info, checking out clients, scheduling, reminders, we feel they have everything worked out so well.

Avantages :

Moego is easy to use, seamless appt. scheduling, check in and check out. New features are always added and existed features always improved upon.

Inconvénients :

We did have a bit of trouble transferring from the previous program we used, but Moego quickly remedied that for the future.

Tara
Professional Groomer (Canada)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Love MoeGo!

4,0 il y a 2 ans

Commentaires : MoeGo helps a ton in managing appointments and reducing the number of no shows through automatic reminders. Something we don't have to worry about and now can focus on other things!

Avantages :

Love the ease of use and the online booking capability

Inconvénients :

I would LOVE if they would have the ability to turn off booking ability for specific groomers on certain dogs (if "Groomer 1" doesn't want to groom Fluffy again, make it so that groomer is disabled for Fluffy both online and in app).

Kendra
Pet Stylist/Owner (not in the Veterinary field) (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Breath of fresh air

5,0 il y a 2 ans

Commentaires : I have never had such reliable support.

Avantages :

I like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....

Inconvénients :

There are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.

Christine
Owner -Pet groomer (Canada)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly recommend

5,0 il y a 2 ans

Commentaires : I have used a few other programs and moego is by far the best! You get what you pay for.

Avantages :

Very user friendly, has a lot of customizable options.

Inconvénients :

Cost per text adds up quickly. I only use messaging for reminder texts that are included. Otherwise it's a little expensive.

Melissa
Owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Do not trust this company shocked at price increase (four times the starting price)

1,0 l’année dernière

Commentaires : Surprise increasing for product after you put all of your clients and schedule your year out

Avantages :

Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!

Inconvénients :

Price increase more than 4x original agreement

Réponse de l'équipe de Moement

l’année dernière

Hi Melissa! I am sorry to hear the bad experience. However, I believe there must be some miscommunication. To clarify, any upgrade in MoeGo is entirely optional. You can choose to stay in your original plan with no price change. Can you provide more details about what happened? We are happy to sort this out for you.

Shaely
Shaely
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

This program saves my life.

5,0 il y a 2 ans

Commentaires : Great product, really saves me time since I am a team of one. Can quickly schedule appointments or set them up for recurring apointments.

Avantages :

Scheduling with smart schedule for mobile salons. Ease of setup. Love the radius set up for mobile salons. Customer account from their side.

Inconvénients :

Layouts to find certain buttons, sometimes there is lot of clicking to find the setting.

Nicole
Owner/Groomer (Canada)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MoeGo is a good option for groomers

5,0 il y a 2 ans

Avantages :

It's pretty easy to book new appointments and its great for encouraging recurring business. You have full control over most of your messaging and plenty of texts included with the plans. It makes for a really easy client management.The helpline is always quick to respond and pleasant to deal with.Ive always felt valued as a client and treated with respect.

Inconvénients :

My one real complaint is that they list the monthly cost in my currency (canadian) so I assumed they would charge me the conversion they showed there. However, I'm charged in USD so with fluctuating conversion and then credit card fees it's actually about 10% more than I originally expected. I'm on their grandfathered plan so its really not that big of a deal for me but at their new rates it's something that really needs to considered if you're not American.

Brooke
Dog groomer and business owner (É.-U.)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great 10 out of 10 bones

5,0 il y a 2 ans

Commentaires : I would recommend to anyone starting out.

Avantages :

I like how easy it is to work MoeGo, any one of any age could work it!

Inconvénients :

I don’t have anything I hate currently. I’m still figuring it all out but MoeGo has been very helpful

Dakota
Owner (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

MoeGo is the best option for pet groomers!

5,0 il y a 2 ans

Commentaires : My overall experience with MoeGo has been phenomenal

Avantages :

I like the ease of use in the app. I love that I can get help 24 seven.

Inconvénients :

MoeGo has been phenomenal. I love all of the updates.

Stephanie
Dog groomer (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love Moego!

4,0 il y a 2 ans

Avantages :

I love their online booking, calendar view, optional features...everything!

Inconvénients :

Mone, if there's an issue moego addresses it fast!

Gil
CEO (Australie)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Groomers best friend

5,0 il y a 2 ans

Commentaires : I wouldn't work without itIt has been a good working relationship and I admire the way they always get back to you if you have a problem,

Avantages :

Great customer support and available 24/7 important when you live outside of America

Inconvénients :

A bit expensive for us Aussies but I have yet to be disappointed

Stacey
dog groomer (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

awesome software for pet grooming

5,0 il y a 2 ans

Commentaires : great and has added a lot of new customers with online booking

Avantages :

the online booking has helped my clients grow so much over the years with this feature

Inconvénients :

i don't like how you have to pay for extra text messages

Sierra
Dog groomer (É.-U.)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MoeGo is great!

5,0 il y a 2 ans

Avantages :

I love the all automation so I don’t have to send out reminders everyday. Their online booking has been very helpful!

Inconvénients :

I wish there was more customizable aspects, more editable templates to send to clients.

Tanera
Groomer (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love Moego!

5,0 il y a 2 ans

Commentaires : I love the ease of using Moego. I use Moego for both my brick and mortar location and also for my mobile grooming. Moego literally does everything for me.

Avantages :

The product is easy to use and easy to pickup on. The customer service is top tier. My questions are always answered quickly.

Inconvénients :

I would recommend adding a boarding feature for those salons that offer boarding services.

Breanna
Owner (É.-U.)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great but Pricy

4,0 il y a 2 ans

Commentaires : Great, I wish I could have more features without having to pay an exorbitant amount.

Avantages :

I honestly love everything about its functionality and customer service.

Inconvénients :

The pricing, the new pricing is just too high to be reasonable for the average groomer.

Adwait
Mobile Dog Groomer (Australie)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

MoeGo is the best

5,0 il y a 2 ans

Avantages :

Signing up with MoeGo is the best decision for my new business. The on boarding call helped understand the features on offer and smart-scheduling makes life much easier. Organizing appointments with color codes helps differentiate between services. Highly recommend to all professional salons and mobile Groomers.

Inconvénients :

There is nothing to be disliked about MoeGo really. However, if I have to pick something, it'll be the number of messages offered. They can probably be more than just 300 every month.

Michelle
Owner (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fantastic Software

5,0 il y a 2 ans

Commentaires : It's been a huge time-saver thanks so much

Avantages :

Client database appointment reminders and bookings

Inconvénients :

Nothing actually it definitely has served the purposes I need

Lesley
Dog groomer (Canada)
Services et installations de loisirs, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great

5,0 il y a 2 ans

Avantages :

Ease of use, has all the features I want

Inconvénients :

If you want to take advantage of everything MoeGo offers the price goes up dramatically

jenna
groomer (É.-U.)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very Satisfied

5,0 il y a 2 ans

Commentaires : Our business loves MoeGO we never really have and issue with our appointments. We reach our customers very efficiently and fast.

Avantages :

They are very easy to use nothing too complicated. Customer service replies very fast and is helpful.

Inconvénients :

I would say a con is having to deal with cancelations, but it helps us reschedule our Calander

Tanya
CEO (Canada)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Moe Go For Life!

5,0 il y a 2 ans

Commentaires : Its been an amazing experience, being a fairly new customer, i wish i switched over sooner though!

Avantages :

I love the customer support and the Colorful app, I love the Ease of the app !

Inconvénients :

I wish the desktop wouldnt open so many windows, This really needs to change. I find the desktop time consuming.

Heidi
Owner & Dog Groomer (É.-U.)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Product and Customer Service

4,0 il y a 2 ans

Commentaires : Overall, we've been very happy with MoeGo at this point. They are responsive and always looking how to help us grow our business.

Avantages :

Automatic booking, route management and customizing when to be in certain areas on certain days.

Inconvénients :

Still new to the product, so still figuring this out. Training could be a little better. Understanding smart booking could be explained better as well.