Great product, minor issues

Publié le 10/09/2019
Lucas C.
Head of Finance
Services financiers, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Works really well and we don't have a better alternative other than keeping contracts physically in a drive, which is not the best. Our organization is not 100% ready to do the whole digital signature thing and neither is our partners which is where the product is lacking the most.

Avantages: Easy to get into and implement. It's scalable and it's team configuration works well.

Inconvénients: Few UX-wise issues: Unable to share contracts in an easy way with non-contractbook users. (Print PDF feature, please) I understand why, but it's not very clever that it's so oriented towards using contractbook. Plenty of companies still require a physical signature and here contractbook is missing out in terms of just storing the contracts. There could be more ease of use in just using the product. (More search features (Search for names, content of contracts, etc.)

Before you Buy

Publié le 05/11/2019
Henrik M.
founder
Production alimentaire, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It's easy, thats the main take-away.
I was introduced to the platform during a demo-presentation, which was almost superfluous, since it's ridicolously easy to use the platform.
- the support team and sales rep are also polite and flexible in helping me get onboarded.
I've sent a small of 10 contracts and it take very little time, while I can trust that the documents are kept in storage, handled and filed according to my tags. it's very nice.

Avantages: it's easy and it comes with a lot of templates which is easy to customize.
especially the digital signature and that the counter-party can edit, review or accept the contract as part of the workflow.

Inconvénients: It would be nice, if they could offer a way to create more templates on demand or if they expanded their services abit more in regards to counselling, since it already have saved me a couple 1000DKK by using contractbook and I would like to continue doing so as my company expands.

Easy

Publié le 21/09/2019
Charlotte M.
owner
Formation professionnelle et coaching, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: overall good

Avantages: Easy to learn, easy to create contracts, easy to logon, easy and safe to send and sign

Inconvénients: That the price suddenly gets higher and my accesses get more limited.

Super easy and manageable

Publié le 19/02/2019
Soren T.
Head of Sales
Comptabilité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Quick and efficient way to get your contracts signed - paperless!

Avantages: It's very easy to set up and customize templates.
The function with a text based password is flawless.
You can see if the other party has seen your documents, send reminders and much more.

Inconvénients: I had some difficulties with formatting and editing old versions of contracts - this has now been dealt with.

A winner team

Publié le 15/02/2019
Stefan S.
Partner og Produktansvarlig
Ressources humaines, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The flexibility, ease of use and on-point support makes it, at least for me, a no brainer. All our contracts are digital and managede through Contractbook. Sending contracts between lawyers, shareholders and employees has gone from being tedious to automated - a win win for everyone involved.

Inconvénients: The features around managing contracts are constantly improved and at the time of writing they're all working in a smooth and intuitive manner. So if i had to point out a pain point it would be the lack of Single Sign on.

Awesome product

Publié le 05/09/2019
Alex D.
Founder
Services juridiques, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It's been really great. I would really miss it if it wasn't there tomorrow!

Avantages: Super easy to get started. Has a Zapier integration which enables it to scale really well. And great customer support when I need help. What's not to like?

Inconvénients: I needed to understand their template system - it wasn't intuitive right from the start.

Contractbook has helped us in streamlining various processes

Publié le 14/02/2019
Casper A.
Managing Partner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Contractbook provides an easy-to-use contract management platform that has helped us in both the onboarding phase of new co-workers as well as in the sales process when closing new customers. Contractbook proved much more reliable than our previous contract management software and with new features coming out all the time, the platform is constantly pushing what is expected of contract management platforms.

Avantages: Everything. From user management to the whole process of building and sending a contract. Everything is super smooth and it just works.

Inconvénients: Hm. Initially we were a bit confused about the use of templates, but after playing around with the platform we realized how to work with the feature.

Best contract management solution out there

Publié le 14/02/2019
Ulrich S.
CEO & Founder
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Using it for employment contracts, sales deals, ownership documents and much more. No limits to what you can do with the product!

Avantages: I love they way they build their product, not only thinking about the signing process, but also the entire management part. The pricing is also the best i've seen in this space in a long while. Use the product for employment contracts, sales contracts, anything with contracts.

Inconvénients: Honestly theres not much bad to say, but i would love an ability to build better pricing tables so that the price was shown in a more salesy way. Havent impacted the conversion rate yet, so not a pressing problem imo.

ContractBook is a great tool for us!

Publié le 16/02/2019
Julie H.
Head of Field Operations
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: ContractBook is solving a very important aspect for us :To be able to have many independent people access the contracts without having to login on ContractBook. The integration with zapier (and therefore typeform, zendesk, gmail etc.) makes our contract flow very convenient and effective. Definitely recommendable.

Avantages: It matches the needs we have in terms of contract signing. For us it's great that people outside our organization can send contracts without accessing the website.

Inconvénients: The layout options for contracts, it's not that user-friendly to edit.
The fact that we cannot update contracts across users in the organization without sending new versions could also be something that could be improved.

Great all around tool

Publié le 15/09/2019
Chris N.
CCO
Ressources humaines, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It fits all our signature proceses from HR, Finance, GDPR and Sales processes. With Contractbook we have all our contracts in one place, and most importantly it speeds up our sales process.

Inconvénients: It would be awesome to be able to send our contract from our email setup, and the quoting process could be smoother and more graphically interesting.

Outstanding contract handling

Publié le 16/04/2019
Peter A.
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It's a super nice tool for handling our contracts worldwide and give us solid legal documentation in just a few clicks. We are looking into doing full integrations for our CRM system too, in order to connect and automate all aspects of the contract flow.

Avantages: It's easy to get started and get your contracts nd out and signed by our partners and customers. We are also looking into some greater automation for auto send and auto onboarding our users, with this solution.

Inconvénients: I was a bit confused at the start in regard of how to actually do the templates. But when i figured it out, it turned out to be quit easy.

I am satisfied with this product

Publié le 12/09/2019
Klaudia G.
Kundekonsulent/ Team manager
Construction, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Once you get to know the system, it is very simple. Also to create new contracts. There is always room for improvement.

Avantages: The digital signature, and that you can have the text copied automatically to other parts of the contract

Inconvénients: When typing the employee's name in the beginning, I would like the name to be copied automatic (Just as you can in the rest of the contract) so I don't have to type the name again on the last page.

Essential for businesses that want to digitize their contracts and deals

Publié le 22/02/2019
Thomas Q.
CEO
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy to use and a must for businesses that want to control its contracts

Avantages: Simple and easy to use. There is templates for all relevant business scenariois i have come across. Also it is possible to create named mandatory fields in the contracts so it is possible to use the contract in workflows afterwards

Inconvénients: I havent found any things i dont like about the software.

Super system for contracts

Publié le 21/02/2019
Simon B.
CEO
Production alimentaire, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great

Avantages: Userfriendly. Working flawless. Great support.

Inconvénients: Nothing yet, All our employees using the system is Happy.

Stunning product helps us dealing with employee documents

Publié le 16/04/2019
Mads W.
CVO
Recrutement, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Ease of use: This product is easy to navigate within and super optimized for the user.
If answers needed for the use, the chat support is always responding quickly and with a smile! Thumbs up!

Inconvénients: Sometimes bug within a certain browser. But not a big deal ;)

The best personal and kind service

Publié le 28/08/2019
Mads L.
Founder
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I really appreciate the extremely kind and personal service. When the Founder Viktor answers your questions outside ordinary opening hours in the late night and helps to fix an issue, you realise how dedicated contractbook is to support you in your work and business.
Moreover the software is very user friendly and intuitive, also for your clients and people with poor computer skills.

Inconvénients: I really dont have any comments to this section.

Review Retio

Publié le 13/09/2019
Lennart S.
Direktør
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall a good experience, it helps us collect our contract and have them in one portal. the increase in price was to large for existing users.

Avantages: The ability to make contract easy, standard and to be able to sign them

Inconvénients: We can't really collect material with the forms in a smart way.

Very easy to use and overview the signing process

Publié le 20/07/2017
Jarek O.
Managing Partner
Internet, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I'm saving a lot of time.

Avantages: The simplicity of sending a contract. It's also very easy for receivers to sign.
I love the overview of the process after I have send a contract and the ease of finding already signed contracts.

Inconvénients: Creating a template is a bit painful. There are some edge cases I would like to be solved but I understand the limits.

Price tag is raised a lot

Publié le 24/09/2019
Christian B.
CSO
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Before your new sales prices, I had an integration that helped to make 1-2 contracts a month. After your new pricing I have chosen to move this to another service where I get the contracts in PDF free and then I use your service to sign them.

Avantages: Easy to sign contracts and easy to set up

Inconvénients: UI is a but heavy for "end users" and we offent got an error due to use of Internet Explorer.

On from the beginning

Publié le 14/02/2019
Nicolas K.
CEO & Co-founder
Ressources humaines, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Really good.

Avantages: It's really easy to use and the things that aren't, the support can help straight away.

Inconvénients: If the templates aren't there, you have to get them yourself.

We love contractbook!

Publié le 31/05/2019
Anna G.
Creative Director
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have experienced great customer service!

Avantages: We love how user friendly it is, how easy it is to customize our contracts to every need, how easy it is to sign and how easy it is to keep order in the contracts through the use of folders. We especially love the feature that it can send you reminders if the contract needs to be renewed. Contractbook has generally made our administrative life much easier. For a small firm with limited ressources it was essential for us to find a system that was easy to use and would save our administation time - and the answer was Contractbook!

Inconvénients: I would like the option of paying annually instead of only monthly.

Contractbook Input

Publié le 26/10/2019
Henrik I.
Vice Chairman
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy to upload and obtain signatures on documents internally.

Avantages: Easy to use and continuous development.

Inconvénients: Still some way to go to make the product easier to use, e.g. one e-mail address for several purposes.

Fast support, easy to use - great service overall which helps save the time.

Publié le 20/07/2017
Martynas T.
Driver
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Usability, new features implementation and great support. Contractbook allows me to save my precious time by signing and storing contracts on their platform.

Inconvénients: Company launched not so long ago, therefore needs UI polishing and keep innovating with new features.

Great tool

Publié le 07/10/2019
Isabelle D.
Co-working Coordinator
Immobilier, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We decreased our steps and time spend on contracts a lot!

Avantages: It is quick, easy to use and friendly for our recipients to sign too.

Inconvénients: I wish to be able to add wet signatures & update reminders for to-do's (also for in the late future)

Time spend and processes are optimized

Publié le 23/09/2019
Brian F.
Sales Director
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have saved time with both templates and the process of follow up via email / PDF contract. Estimated at least 50-60 hours in total over just two years.

Avantages: The electronic flow with signing contracts is much easier and less time consuming with contractbook. The templates provided are good, but its also eady to build your own.

Inconvénients: The text editor could be better, also copy/paste captions could be better. just work in progress i'm sure.