Secure Messaging made easy

Publié le 02/07/2019
Ali M.
Information Security Analyst
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall Qliq is a great product that is widely used and appreciated by our staff.

Avantages: The application is easy to use and learn. The installation of Qliq on both desktop and mobile devices does not take a long time. Customer Service is relatively quick in responding to any issues. The features such as escalated notifications, urgent flags, group/broadcast, and delivery notifications are great. Our organization has seen a significant improvement on response time when using this application

Inconvénients: On occasion when you have the same account running on multiple workstations/mobile devices some messages received are not sent to all workstations/mobile devices. Qliq Customer Service is quick on resolving this issue.

Good for small users

Publié le 05/12/2018
Mark anthony G.
Manager
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Homehealth communications with field nurses.

Avantages: Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing.

Inconvénients: Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality.

Would definitely recommend, a MUST for healthcare businesses!

Publié le 11/04/2018
Pete S.
Business Development & Media
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website.

Inconvénients: Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform.

secure team messaging

Publié le 28/04/2019
Utilisateur vérifié
Nurse Practitioner
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like the secure aspect of this messaging app, as well as the ability to reach multiple groups across the healthcare system.

Inconvénients: If multiple users haven't "bought in" to using it, the purpose can be defeated in the sense that they are not available within the app to message.

Excellent for secure texting

Publié le 19/09/2018
Charlene W.
Owner
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure. Having customer service respond to issues immediately, is also awesome.

Avantages: Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up.

Inconvénients: Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app.

Secure Messaging

Publié le 03/12/2019
Utilisateur vérifié
IT Technician II
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our users enjoy using Qliq to share secure messages and photos. It's helped speed up the process instead of sitting around waiting for an email.

Avantages: One of the major pros about this software is that it is HIPPA compliant. You can also send secure messages and photos.

Inconvénients: If you have users that are holding out on using then its not as seamless as it should be. You know total buy in from users.

Great notifications, easy secure texting

Publié le 13/03/2018
Jill S.
Owner
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Notifications on mobile are prompt and especially clear with a pop-up window. Multiple layers of security.

Inconvénients: App regularly purges old messages. There does not appear to be a way to modify this in settings. App frequently has "vocal" alert when cell service fails.

It could be better

Publié le 31/05/2019
Utilisateur vérifié
Business Owner
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: - Very secure with patient info!
- Nice that documents can be shared
- Face ID recognition capability
- Can be synced across more than one device

Inconvénients: - Incessant alerts are beyond excessive and annoying!
- Typing in a message can be cumbersome, like if I want to go back and fix my message it makes it very difficult as the cursor constantly goes back to the bottom
- I don't like that documents uploaded automatically delete so quickly