Avis clients sur DDM

par CSI Europe

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Note moyenne

  • Note globale
    4,5/5
  • Facilité d'utilisation
    3,5/5
  • Service client
    4/5

En savoir plus sur DDM

A powerful low cost multi-CAD PLM / PDM solution that is simple to implement, easy to integrate & intuitive to use.

En savoir plus sur DDM

2 avis affichés

Ioan P.
Engineering Manager
Meubles, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/07/2019

"CSI Design Data Manager"

Commentaires: The goal was to keep tight control of the drawings, seamlessly revision management, easy access to the database inside and outside the company. Having experience with other PLM/PDM systems I could say that DDM exceeded my expectations.

Avantages: Flexibility, stability, intuitive, easy to maintain. There is no need to have someone dedicated for maintaining.
Out of the box multi-CAD: Creo, SolidWorks, SolidEdge, Inventor, IronCAD, AutoCAD all in one CAD license.
Web based interface which allows suppliers/customers to directly and securely access assigned data.
Very prompt and professional technical support.

Inconvénients: Legacy data migration: very large drawing databases require time and manpower to migrate in DDM.

Réponse de l'éditeur

envoyé par CSI Europe le 07/10/2019

Thank you Iona for your review. We are glad you are having such a positive experience using DDM and that you are happy to recommend to us to other users.

In regards to data migration, in the time since you purchased DDM we have developed some powerful tools to help with this which are currently being used successfully with new customers who require it.

We do appreciate all the comments and feedback we get from our customers as they help us drive the product forward.

Kind regards
CSI Ltd - Developers of DDM

  • Provenance de l'utilisateur 
  • Publié le 17/07/2019
Danielle L.
Quality Compliance Co-ordinator
Matières plastiques, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2019

"Great for experts, but not ideal for people who aren't "computer whizzes""

Commentaires: DDM was originally purchased for our design team, which thinking back is the ideal use (because designers tend to be a lot more computer literate than other staff). When hearing about DDM and its abilities, the business decided to use DDM more widely - Such as for use of control of documentation (procedures etc.). The team spent weeks configuring the system to manage aspects of Quality, Compliance, Design, H&S, and the team felt the functionality was perfect. Sadly when rolling out to the wider team, including staff who were less computer literate, it was evident that the system was not very intuitive. The launch of DDM didn't really happen as planned, and it has since been limited to the use of the design team. Quality, Compliance and H&S have now invested in an alternative system, as the business felt that DDM was not appropriate to be used as an eQMS.

Avantages: The potential level of control, and the potential applications.
It is really good software if everyone uses it has relatively good computer literacy.

Inconvénients: It was difficult to configure compared to alternatives, and the software is not easy to use for someone who is unfamiliar with computers.

Réponse de l'éditeur

envoyé par CSI Europe le 15/10/2019

Thank you for taking time to give us your review. We are pleased that as a PDM solution UCP Zeller have found DDM to be a success. We are always striving to develop & improve every aspect of the DDM user experience across all of its functions. We have some great new Quality Management features coming to DDM and will always take on-board user feedback to ensure that our customer experience is first class.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2019