Avis clients sur Sign In App

En savoir plus sur Sign In App

Sign In App est une solution sécurisée et flexible pour la gestion des visiteurs, l'enregistrement du personnel, prestaires, la réservation de bureaux et de salles de réunion.

En savoir plus sur Sign In App

Avantages :

Ease of use, ability to customize messages and questions by visitor type.

Inconvénients :

There is very little to dislike about the software. It is not as fully featured as some other Visitor / Staff / Student sign in systems, but this is reflected in the cost of ownership and deployment.

Sign In App - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,5/10

Sign In App a reçu une note globale de 4,9 étoiles sur 5 d'après 97 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (97)

Kevin
Kevin
Business Development Manager (R.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Installation partner feedback

5,0 il y a 4 ans

Commentaires : In an era where companies customer service leaves a lot to be desired, I can honestly say that they are up their for one of our best suppliers for the service they provide. The team are always very helpful and patient when setting up a system. I cannot thank the reps in the office enough, who often go over and beyond with their dedication to looking after our account and our clients.

Avantages :

As a retailer that works in industries that budgets are constantly being cut (NHS, Education). The value of this product, against the perceived market leaders, in my opinion makes Sign In App a must buy. The software is very simple to use and easy to customise to tailor for our own clients requirements. I cannot stress enough, that although this is a very cost effective system, you are not compromising on an inferior product.

Inconvénients :

If I would have to choose one thing, it would be the angle of the iPad sits when taking Photographs, its not the most flattering angle.

Réponse de l'équipe de All Things Code

il y a 4 ans

Thanks for the brilliant feedback, we passed it onto the team and they were very thankful. You may want to look at some of the other options of stands we provide, the Counter Flex provides a better photo angle.

Daniel
Lodge Manager (R.-U.)
Enseignement supérieur, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Green Templeton College

5,0 il y a 2 ans

Commentaires : I love the app I think its one of the best things I've ever brought into use at the University.
I have recommended it to anyone that will listen. Oxford is a very old fashioned place and people are genuinely shocked and impressed when they come through the door and see the system on the counter. They love how easy it is to use and that we have a clear audit trail of everyone that has been onsite. Great before COVID. Impossible to imagine not having it during Covid thanks to the track and trace purposes
I have been able to adapted the Software for so many uses.

Avantages :

Where do you start? its clear, concise, easy to set up and use, so adaptable to changing needs. Brilliant system that people like to use. I can get data within seconds to show my bosses reports. I can create so many groups. When I first started using it you only had 6 groups. I asked for more and was given 8 then 10 now you can get 20. This leads me to sign in apps greatest achievement. The Staff that work for the company. They are always excellent always happy to help and always happy listen to ideas of how the system could be adapted to changing needs as they want you to have the best system you can have and they know this will help them to be able to offer people the best possible system.

Inconvénients :

If they could make an add-on like my Timify.com Room bookings app and add in the ability to sign keys in and out or integrate with PAXTON and Salto (more Salto as we are migrating over to them slowly)I would have the perfect system.

Réponse de l'équipe de Sign In App

il y a 2 ans

Thanks so much for taking the time to give us a review, the team really appreciates it.

Pauline
School Business Manager (R.-U.)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Sign in App review

5,0 il y a 2 mois Nouveau

Commentaires : Up to date sign in app to meet with Health and safety and fire regulations

Avantages :

Easy to use, easy to install, set up with aid of technician within a few minutes and was up and running. So please with the system and how can monitor who is on site at all times from my desktop. Also useful tool for time management

Inconvénients :

Over the two of using on free trial all staff have commented on how easy it is to use. There are no cons

Réponse de l'équipe de Sign In App

il y a 2 mois

Thanks so much for taking the time to leave the team with a review, we all really appreciate it and your continued support!

Jamie
I.T Support (R.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Our experience has been great whilst using this system, it does exactly what we need it to do.

3,0 il y a 6 ans

Avantages :

The app is really user friendly, the system is sleek, modern and efficient. It keeps strict and constant track of visitors who come in and out of the company.

Inconvénients :

The app only operates for iOS, which limits it to apple devices, it would be great to see the app developed to further platforms.

Réponse de l'équipe de All Things Code

il y a 6 ans

We will keep you updated with any progression around developments on other platforms.

Jose
Operations Coordinator (République dominicaine)
Sports, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Sign In App - CLP Review

5,0 il y a 4 mois

Commentaires : It is very important for us to know who is in out facility at any moment. Also, knowing at what time an employee arrive or left, is very helpful.

Avantages :

How intuitive the process is! We wanted to control the employee sign in with QR codes, and this application offers that right away.

Inconvénients :

Multiple sign outs via the administrator management website. Also, would like to get notifications via the Companion app

Réponse de l'équipe de Sign In App

il y a 2 mois

Thanks so much for the feedback, the team really appreciate it! Keep an eye out for our Q1 update, notifications to Companion App are on the way.

Dene
Marketing Assistant (R.-U.)
Vente au détail, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Perfect solution for managing staff, visitors and contractors in a busy shopping centre

5,0 il y a 3 ans

Commentaires : We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Avantages :

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Inconvénients :

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

Réponse de l'équipe de Sign In App

il y a 3 ans

Thanks so much for the feedback, the team really appreciate it.

Paul
Network Manager (R.-U.)
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great value and great support

5,0 il y a 3 ans

Commentaires : Our overall experience of Sign In App has been very positive. Good value, easy setup, easy to use, expandable at low cost, the constant development of software, friendly responsive support. It's often the aftersales and support that lets companies down. Not so with Sign In-app, they have been one of the best companies I have dealt with in recent years, I would like to say well done to the Sign In App team, long may it continue!

Avantages :

The Sign In-app is great value for money, one very reasonable cost license fee per site, and it runs on iPads rather than requiring proprietary hardware. We have bought refurbished iPads for this purpose saving even more money. Management and setup of the software are very straight forward, and our receptionist's really loved using it over our old paper based system. They can easily see which visitors or staff are on site, and even sign them in and out on their behalf from the web based app if required. The experience for visitors is a positive one, and gives a much more up to date impression to those visiting the college. I must thank the reps on support, and the development team, who have been really great at responding to requests for help and advice, even offering to do some bulk changes for us. We have requested several features that we would find useful, to which the team have been incredibly responsive in developing the ideas and putting them into production within a very short time period. I have never experienced such a responsive team when it comes to listening to develop ideas and them actually being implemented, absolutely brilliant! As a result of this rolling development, the Sign In app is constantly improving and has become even more useful to us, with another feature we have requested just added to their development roadmap.

Inconvénients :

There is very little to dislike about the software. It is not as fully featured as some other Visitor / Staff / Student sign in systems, but this is reflected in the cost of ownership and deployment. The ability to print high quality colour badges for staff would be a useful feature, but the Visitor badges in mono are quite sufficient.

Réponse de l'équipe de All Things Code

il y a 3 ans

Thank you so much for taking the time to provide us with a review and feedback. These comments drive the team to continue to push Sign In App forward. We really value your support and look forward to continuing to work with you and your team.

Hiro
Finance and Administration (Canada)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Behind an amzing product is an amzing team

5,0 il y a 2 ans

Commentaires : After speaking with multiple vendors, I went with Sign In App due to their superior customer support and competitive price. I also love how they listen to customer feedback to give the customer's what they want.

Avantages :

Sign In App has been fantastic with its customer support. My point of contact, [SENSITIVE CONTENT HIDDEN], has been extremely helpful and transparent about the whole process and has made our lives so much easier. Unlike other organizations that beat around the bush when asked a specific question, [SENSITIVE CONTENT HIDDEN] was able to respond to me with the exact answer and in a matter of hours too (even responded on weekends). Other than that, I believe they offer the lowest price amongst its competitors, but offers just as much, if not more capabilities. The app itself is super user friendly and the companion app (which you can download on your phone) has made the staff extremely happy as well!

Inconvénients :

Unfortunately, the language toggle only works for the main interface of the app. Currently, there is no way to have the translated messages and what not in the language you desire (e.g. clicking French in language toggle will not change anything except for the interface and therefore not as useful if you have English messages that need to be translated into French) but Sign In App has told that they are working on it and a feature should be available in 2021.

Réponse de l'équipe de Sign In App

il y a 2 ans

Thanks so much for taking the time to leave us with a review, the team really appreciate at!

Cassie
IT Service Delivery Engineer (R.-U.)
Relations gouvernementales, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Easy to use, install and configure

5,0 il y a 3 ans

Commentaires : So far it has been pretty easy experience, configuring the software. The software is very user friendly, so hopefully our users will have no issues. We want to get rid of all the paper sign in sheets cluttering up our reception and for GDPR reasons.

Avantages :

Easy to use, install and configure The user guide was brilliant, perfect step by step.

Inconvénients :

Not really anything, would be nice to integrate a bit more with Outlook, suck as emailing out ics appointments. Also another improvement could be if we could somehow link this to our RFID cards for swiping in access.

Réponse de l'équipe de All Things Code

il y a 3 ans

Thanks for the feedback and the review, really appreciated by all of the team. Watch this space for new features, we think there's a big one you might be interested in :-)

Jeremy
Head of Systems (R.-U.)
Appareils médicaux, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very happy Sign In App users

5,0 il y a 6 mois

Commentaires : Sign In App have been a great company to deal with. This is always important to us when investing in a new system and we have a great experience from our initial enquiry onwards.
We opted to purchase a complete bundle which included the iPad, printer etc and it was easy to fit together and configure. Customer support has been great and we have not had to wait for a response using the chat feature on the portal.
We regularly have positive feedback from visitors about Sign In App and we have been happy to recommend the system to them.

Avantages :

Plenty of functionality while being straight forward to configure. Once set up, this system is very low maintenance but completely reliable. New features are added regularly and it remains very easy to use.

Inconvénients :

I do not have anything negative to say about this system at all.

Réponse de l'équipe de Sign In App

il y a 5 mois

Thanks so much for taking the time to give Sign In App and the team a review, we all really appreciate it.

Simone
CTO (Italie)
Production audiovisuelle, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

3Cycle review

4,0 il y a 2 ans

Commentaires : Very good.

Avantages :

The easy integration with Ipad and the possibility to add document to sign (like NDAs, etc.) is very helpful

Inconvénients :

I would like to have italian language to the management console for our company users.

Réponse de l'équipe de Sign In App

il y a 2 ans

Grazie mille per la recensione, il team lo apprezza molto. Aggiungeremo l'italiano per te.

Llinos
Receptionist (R.-U.)
Immobilier commercial, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

cool App

5,0 il y a 4 ans

Commentaires : Overall it could have been a negative experience but the staff were so great at explaining why we had issues and suggesting fixes that it made is easy and got sorted quickly. We're going in to our second year now and love it.

Avantages :

it's easy to use and easy to adapt to your own company information. looks professional . excellent customer service.

Inconvénients :

we had some issues to begin with due to having an old ipad that was running a older version of ios and the app kept crashing.

Chris
Director (R.-U.)
Recrutement, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A Great & Essential tool

5,0 il y a 2 ans

Commentaires : really great from sales through to aftercare. team are always on hand for support and respond quickly to any potential issues with clear answers.

Avantages :

Remote management and multi functional user interface ability to change settings easily and adapt usage per site easy to use centralised dashboard tool reporting tool companion app

Inconvénients :

timesheet process could be preconfigured to aid in shift usage.

Réponse de l'équipe de Sign In App

l’année dernière

Thanks so much for taking the time to leave us with a review, the team really appreciates it.

Adam
Group Business Development Manager (R.-U.)
Électronique grand public, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Perfect Fit

5,0 il y a 3 ans

Avantages :

Does what it says on the tin. Fits our needs for guest sign in system perfectly. a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.

Inconvénients :

not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)

Réponse de l'équipe de Sign In App

il y a 3 ans

Thanks so much for the review, the team really appreciate it. Invite from Outlook is on the way in our February release, if you would like to be one of the first to use it you can join our Beta Community by emailing beta@signinapp.com

Mick
EHS (É.-U.)
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Numerous options for more than just sign-in

4,0 il y a 2 ans

Commentaires : Very positive - great customer service.

Avantages :

Ability to add different fields for sign-in

Inconvénients :

Hard to set up video specific to certain group

Réponse de l'équipe de Sign In App

il y a 2 ans

Thanks so much for the feedback we really appreciate it, if you have any additional questions please contact the team.

Daniel
Developer (R.-U.)
Services d'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Superb simple software, that just works!

5,0 il y a 3 ans

Commentaires : Overall it has totally simplified our sign in process for the business, and massively improved our visitor experience as well as making it much easier to administer.

Avantages :

Simple setup, easy to use and understand, flexible branding. They also offer the full hardware package allowing for label printing and desk stand and iPad which was exactly what we needed.

Inconvénients :

Erm.... difficult to find a con.... I had to type in a list of countries because there wasn't a country list option? But TBH Their support is so awesome that I imagine that had I asked they would have done it!

Réponse de l'équipe de All Things Code

il y a 3 ans

Thanks for the brilliant feedback, you put a big smile on the teams face this Friday afternoon!!!

Graham
Administration (R.-U.)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent tailored service

5,0 il y a 4 ans

Commentaires : Great stress-free system and easy to use.

Avantages :

Really great after service care and able to help and adjust software to suit our environment. Great value for money for an all round great product.

Inconvénients :

Haven't found anything yet and any problems always fixed.

Réponse de l'équipe de All Things Code

il y a 4 ans

Thanks so much for the feedback, the tam really appreciate it.

Claire
Sales and Marketing Support (R.-U.)
Construction de matériel ferroviaire, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It's a great modern way for visitors and staff to signin and out

5,0 il y a 6 ans

Commentaires : Very modern, looks very good and professional

Avantages :

Once set up, it is very easy to use on the ipad. Able to use it for visitors and staff. Able to monitor who is in and out the building

Inconvénients :

The issues raised were resolved very quickly. Originally quite hard to set up, printer didn't take to the ipad very easily

Réponse de l'équipe de All Things Code

il y a 6 ans

Great appreciate the feedback!

Christopher
Planning & Compliance Officer (R.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great fit

5,0 il y a 4 ans

Commentaires : Helpful company to deal with

Avantages :

A feature set that helps us with our IT and training business, making visitor tracking, badges and roll-calls easy. Simple site-licence model. Very presentable software. Handy AD sync. Uses industry-standard hardware. Nice data management functions. New functions developed regularly and all useful.

Inconvénients :

Admin config is extensive and sometimes I forget where some features are located. OK once you get used to it, and functions are always clear, though.

Réponse de l'équipe de All Things Code

il y a 4 ans

Thanks for the review, the team really appreciate you taking the time to provide us feedback.

Charlie
Director (R.-U.)
Verre, céramique et béton, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Definitely Recommend!

5,0 il y a 3 ans

Commentaires : Switching over our clocking system to the Sign In App was a hassle free experience. Great customer service!

Avantages :

Using this app mainly for payroll has had a positive impact on our business, easily exporting timesheet data has helped us save time and improve accuracy of hours worked.

Inconvénients :

Being able to log on a daily basis an absent or annual leave on the timesheet report would be great.

Réponse de l'équipe de All Things Code

il y a 3 ans

Thanks for the brilliant feedback, timesheets is one of our newer features so we are pleased it is being well received. Thanks for the recommendation also, we always take this back to the team so we will keep you posted.

Jo
Bookings Coordinator (R.-U.)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Sign In App Review

5,0 il y a 3 ans

Commentaires : Good. Customer service were helpful. I have not purchased the app as we have purchased it though a more generic work email address.

Avantages :

Simple to use. Able to import and export from excel.

Inconvénients :

Didn't have some of the features I would like (e.g to be able to put a picture/excel doc as opening message). Mostly, these had some kind of work around though.

sam
manager (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

great customer service

5,0 il y a 3 ans

Commentaires : Top customer service, only time I had any issues they went out of their way to sort my issue out.

Avantages :

The customer service was the best I have experienced with a tech software, it was fast and helpful

Inconvénients :

none at the moment to report............

Réponse de l'équipe de Sign In App

il y a 3 ans

Thank you for taking the time to give Sign In App a review, the team really appreciate it.

Matthew
Facilities Manager (R.-U.)
Impression, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Cost effective, Time efficient & Covers H&S and GDPR

5,0 il y a 3 ans

Commentaires : It has changed our site, staff & visitors can easily sign-in and out, and overall visibility is brilliant

Avantages :

Brilliant to use, flexibility to turn functions on and off and it covers our site for H&S & GDPR. A one-off yearly cost rather than based on the number of staff/visitors. It has instantly made us more professional across staff, visitors and clients allowing us to access the app at multiple entry points across our site.

Inconvénients :

Nothing as it covers everything we need.

Ben
Network Manager (R.-U.)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Well designed and well priced product

5,0 il y a 4 ans

Commentaires : Fantastic, well designed and well priced product. The support team are amazing and open to any feedback. I've looked at many alternative sign in products and this one is so simple to use it, yet has many high end features.

Avantages :

Simple and intuitive Well priced Fantastic support team Lots of high end features

Inconvénients :

None, any features for the product i suggested are either in development or will be released in the future.

Réponse de l'équipe de All Things Code

il y a 4 ans

Thanks so much for the feedback, we all really appreciate it!

Melissa
Membership Director (É.-U.)
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Excited to really get started....

5,0 il y a 2 ans

Commentaires : Great so far!

Avantages :

ease of use, ability to customize messages and questions by visitor type

Inconvénients :

nothing yet! Seems silly to have minimum characters in this area...

Réponse de l'équipe de Sign In App

il y a 2 ans

Thanks so much for the review, the team really appreciate it.