Avis clients sur PayFit

"Service très décevant"

Commentaires: Service décevant. Après une erreur du système Payfit, notre entreprise a versé plusieurs milliers d'euros aux organismes sociaux inutilement. Et si cela n'était pas suffisant, le support de Payfit nous a promis une solution pendant plus de deux mois qui n'est jamais arrivée. C'est inacceptable ! Nous repartons très déçus de la qualité de service et du support.

Avantages: Une solution "plus simple" qui s'avère être, au final, plus compliquée.

Inconvénients: Service client de Payfit très, très décevant.

"Has changed our lives in Payroll and HR management."

Commentaires: Seamless Payroll and HR Management

Avantages: Ease of use, fantastic support, and a very extensive Knowledge Base. It has divided our time spent on payrolls by a tenfold!

Inconvénients: Nothing to add here, the team answers all our questions at blazing speed and they ship new features every month. Keep up the great work!

"Easy and awesome or awesomely easy!"

Avantages: Easy to understand, easy to use, even if my job is not to manage the payroll employees. Support team is awesome, ready to help and available at any time.

Inconvénients: Nothing for now. Maybe I need a little bit more experience of use on it.

"Complete solution"

Commentaires: We are very happy as a youn startup with no resources and no idea of how to manage a +10 people team

Avantages: The 360 solution that includes an expert 1to1 account manager assisting you needs.
The combination Saas + Personal team is probably the best value they offer.

Inconvénients: The product is not super powerful.
They could have an App
At the end of the month the platform is slower and sometimes even crushes.

"Payfit was a time saver for our small business"

Commentaires: We are saving time running payroll, distributing to employees and accessing important documents quickly. It also made it easier to find the information you need quickly and make management decisions in your business, as well as other things like annual leave booking.

Avantages: It is how payroll should be. Everything that should be automated can be configured and runs every month. If any information is missing, for a new employee for example, you get a notification in advance so you're not delaying pay day.

Inconvénients: Everything I thought could be improved, has been improved by the Payfit team in the last year.

"As simple & basic as it gets... which is a very good thing"

Commentaires: We've had a good experience with payfit so far. They provide a quality product for the price.

Avantages: - Simple & Intuitive Design design
- Ability to customize your product for your team
- Display of birthdays
- Ease of payment & days off
-Employees like to easily see the days off they've earned
- Easy abscence approval process between Admins & users

Inconvénients: - You can have one main admin and then secondary admins. You can't customize their abilities, they are preset.

"Fantastic product"

Commentaires: Fantastic system. We initially got this for the payroll feature but are starting to use it for the HR side as well.

Avantages: It has allowed us to bring the Payroll inhouse so we have up to date and accurate information to hand when we need it. The helpdesk is so helpful and have always come back in a timely manner. The staff have walked us through the whole implementational and as running Payroll is new to us have been very patient with any questions we have, including building a bespoke report for us.

Inconvénients: Sometimes the time it takes when getting into a feature is a little slow, but so far the only negative.

"Great tool"

Commentaires: Payfit as a software is easy to use and navigate around and even when you need support from their customer service they are always very prompt to reply.

Avantages: Payfit made managing our payroll and workforce requirements very easily manageable.

Inconvénients: It used to be a bit slow but in recent times efforts have been made to improve all of the available features.

"Amazing product for a reasonable price"

Avantages: It's very easy to use and the on boarding was very straight forward. The interface is well structured and has plenty of options for complex payrolls.

Inconvénients: They are still working on implementing a Xero integration, which would be nice to have.

"Review"

Avantages: Payfit gives us the ability to manage all things payroll related in a simple, intuitive interface.

Inconvénients: It requires a third party integration in order to direct debit from our account. Loading times are also quite slow.

"Simplified absences management and payslip"

Avantages: Easy to find payslips and no need to store papers. Awesome for work absences because we have a view of all absences in our team on a calendar. The view of remaining days if’s clear and well detailed.

Inconvénients: I experienced wrongly calculated payslip during a sick leave.

"Great and easy to use"

Commentaires: Great platform, would totally recommend it. Easy, fast and strongly useful

Avantages: Really easy and a huge amount of time that you don't have to spend on Excel or other lame shared documents

Inconvénients: Sometimes I make a mistake on the days off I ask or I want to change them and we can't. I have to delete the request and make another one. We should be able to modify the request until it has been accepted.

"Best software out there"

Commentaires: Amazing! Wouldn't ever use anything else.

Avantages: Easy to learn about the features. Logical functions. Customer support is brilliant as they respond within a few hours! Product team is amazing and is always (so far) able to customise features for us very quickly. The feature to ask questions or concerns is the best I've seen on any software.

Inconvénients: I'm yet to come across a feature I don't like

"Great HR solution for employees"

Commentaires: I would advise this to any ceo

Avantages: The ease of use and clarity for employees is unparalleled

Inconvénients: Some more features in understanding for instance taxes could be cool

"So easy to understand my paycheck and PTO"

Avantages: One easy platform to understand my paycheck,receive notifications everytime I'm about to receive my monthly salary, understand my taxes, and how much time I can use as PTO.

Inconvénients: I'd love to see more informations about the legislation and laws in place in my country: more education of users could be a great way for everyone to understand what they're entitled to and what they can and can't do.

"OVERALL GOOD AND EASY TO USE"

Commentaires: Happy with the experience

Avantages: It takes care of a lot of the painful and annoying processes of payroll and HR

Inconvénients: It is relatively expensive. It sometimes can be quite slow too