Avis clients sur Egress Intelligent Email Security

par Egress Software Technologies

Note moyenne

  • Note globale
    4,3/5
  • Facilité d'utilisation
    4,1/5
  • Service client
    4,4/5

En savoir plus sur Egress Intelligent Email Security

Ce logiciel offre une combinaison de passerelle basée sur des stratégies et d'un logiciel de cryptage d'e-mail de bureau.

En savoir plus sur Egress Intelligent Email Security

18 avis affichés

Sandor I.
CISO
Télécommunications, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 15/06/2020

"Email Protection implemented the Easy Way"

Commentaires: The email security helps to prevent data-leaks by emailing the wrong persons and to send emails safely.
The best user experience is within a windows environment.
Our administrators needed some time to learn the behavior of the application to help our end-users.
A lot of the Egress templates are customizable with help of Egress support.

Avantages: The Proof of Value was easily implemented and moving from POV to production was done with help of Egress support. We implemented the solution step by step to minimize impact on the organisation.
All feedback from the organisation was absorbed by Egress in such a way that they fixed each 'issue' the end user experienced. The application has lot's of possibilities.

Inconvénients: Roll out of the application -> Registry Keys need to be imported under local user-profile.
Mac users are not supported with the Outlook Plugin
Not suitable for big-bang implementation (incremental implementation necessary)
Learning curve of the application takes some time.
End-User manuals needed to be customized by the customer. Manuals are available but not directly suitable for end-users. (Perfect for administrators)

  • Provenance de l'utilisateur 
  • Publié le 15/06/2020
Chris B.
Head of Business Support Servies
Assurance, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 03/06/2020

"Egress email security"

Commentaires: Email security remains one of our biggest data protection risks and Egress is helping us address those with a combination of encryption, monitoring and intelligent email handling,

Avantages: The combination of the different technologies have made sending o emails safer across the organisation. The customisation options are key, and it has been good to work with the team on some specific developments that enable integration with our systems.

Inconvénients: The software is good, although the constant renaming of the products can get confusing. We have had some issues with the integration with some of our systems although these are being worked though

  • Provenance de l'utilisateur 
  • Publié le 03/06/2020
Rebecca T.
Partner
Cabinet d'avocats, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 03/06/2020

"Great to start but losing functionality "

Commentaires: Great at first but not working as well now

Avantages: Being able to read and forward on protected emails

Inconvénients: It was great at first but it hasn’t been working so well recently . I keep getting asked to give permission to people i forward emails on to and they have egress to. Help desk to understand problem and then the solution if deleting each email address because of corrupted caches only worked short term and it’s happening again . Also some emails with big attachments it won’t let be forward on

  • Provenance de l'utilisateur 
  • Publié le 03/06/2020
Arnie F.
IT Manager
Services financiers, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 11/06/2020

"Egress Intelligent Email Security - Does what it says"

Commentaires: No issues so far, it's a product we needed and implemented fairly swiftly with help from Egress themselves.

Avantages: Highly customisable.
Setting up different rules e.g. Encrypt highly confidential on device or to certain users.
Flagging up of suspicious email senders, new recipients or potential data loss by sending to an incorrect address is a great feature. TLS checks to make sure security is in place.

Inconvénients: Does have a bit of an impact on Outlook e.g. Sending an email takes a second or so longer now and starting up Outlook can take a few more seconds. Minor issues but sometimes it disables the addin due to taking too long to load (5+ seconds). There are various registry fixes in place that look to have done their job so that it's not disabled.

  • Provenance de l'utilisateur 
  • Publié le 11/06/2020
Matt K.
IT Executive
Cabinet d'avocats, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Easy to use with Outlook"

Avantages: The fact that it is fully integrated with Outlook. The Outlook add-on makes it easy to send encrypted emails, just a click of a button. You can also track if a recipient has received and accessed the email, and revoke access if necessary.

Inconvénients: Everyone, including recipients need to register with Egress and be logged into their account in order to access/respond to emails. Not easy for for those who are computer illiterate and can be very time consuming. It also automatically changes an email to a Large File Transfer if the attachment(s) is over a certain size and encrypts it even if you don't want it to.

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Oluyemi A.
C.E.O
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 09/06/2020

"Review"

Avantages: Ease of use when sending and receiving email.

Inconvénients: Inability to forward emails to other people on the same egress system.
Complicated set up process

  • Provenance de l'utilisateur 
  • Publié le 09/06/2020
Anne R.
CEO
Externalisation/délocalisation, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/08/2017

"User friendly and secure peace of mind - an essential for any professional transferring data"

Commentaires: We strongly recommend this software to all our clients to ensure that their data is protected during transfer to and from our processing team. Clients payroll data is particularly sensitive and regardless of legislation requirements, it deserves protection and security. We provide this by insisting that all our clients use Egress.

Avantages: It's easy to use once set-up. There is minimal training required. I also like the prompts that appear even when I don't want to encrypt. Very helpful!

Inconvénients: Can be confusing for some people but generally it is because they think they have to log in each and every time they want to send an e-mail. Also I would prefer if I could transfer larger packets of data without having to access the cloud facility.

  • Provenance de l'utilisateur 
  • Publié le 15/08/2017
Alejandro S.
Marketing Director
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/06/2020

"Email encryption service for those who want to keep their own email addresses"

Avantages: The software is the only one we have been able to find that allowed all of our users to keep their own email address. Whether people use Gmail, self-host, Yahoo, MSN, AOL, etc, they are able to use the Egress service to send and receive secure emails.

Inconvénients: Their online platform could keep track of all emails sent and received, not just the ones recently opened/sent.

  • Provenance de l'utilisateur 
  • Publié le 02/06/2020
Garry F.
Head of IA
Administration publique, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Long term users of Egress"

Avantages: Its ease of use, the fact that recipients can use its functionality for free.

Inconvénients: Can be a little confusing for new recipients

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Utilisateur vérifié
ICT Projects Officer
Sécurité publique, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 02/06/2020

"Egress use"

Commentaires: As above created the main issues with end user access to encrypted mail.

Avantages: Simple to use - intuitive for reporting facilities

Inconvénients: End users having 'issues' opening the emails - not reading how to open emails sent to them.

  • Provenance de l'utilisateur 
  • Publié le 02/06/2020
Victoria D.
Manager
Transport routier/ferroviaire, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/01/2019

"Secure way to send sensitive information and its FREE"

Avantages: Free way in which our company can send sensitive data to 3rd parties. Helps us to comply with GDPR regulations and contractual agreements

Inconvénients: Everyone must register so that the information is secure end to end. This was a little time consuming getting everyone to signup.

  • Provenance de l'utilisateur 
  • Publié le 10/01/2019
Mark N.
Head of Technical Solutions & Security
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 06/06/2017

"The product is very easy to use and offers the functionality required."

Avantages: GRaphical user interface
Audit capability
Ease of use
Security
User management
Does what it says on the tin
New user sign up
Cloud based

Inconvénients: That it uses open office instead of Microsoft office for online for online editing that can cause problems with proprietary MS functionality.

  • Provenance de l'utilisateur 
  • Publié le 06/06/2017
Julie S.
Business Services Analyst
Services financiers, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 07/08/2017

"Find it very simple to send and open encrypted e mails with the Outlook plugin "

Commentaires: Knowing that e mails which contain business sensitive or personal information are more secure. This is very important to us especially with the changes to GDPR

Avantages: Very simple to use with the Outlook plugin and no issues with opening or sending encrypted e mails either internally or externally

Inconvénients: When it automatically creates a large file and encrypts the e mail if the attachments are over a certain size even if I don't want the e mail encrypted

  • Provenance de l'utilisateur 
  • Publié le 07/08/2017
Mat T.
Head of R&D
Matériel informatique, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Simple to use email security"

Commentaires: Egress is a great tool that enables our business to send/receive secured email and prevent accidental egress of sensitive data.

Avantages: Comprehensive features and very easy for receiving parties.

Inconvénients: Setup and configuration was a little time consuming, however the portal has since been changed to make this easier.

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Saeed U.
Head of IT
Santé, bien-être et fitness, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Egress withing Lancashire "

Avantages: it just works , looks fab and users are aware

Inconvénients: Support , engagement, account management

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Matt W.
Senior Systems Administrator
Appareils médicaux, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 08/06/2020

"Corporate use in Healthcare"

Avantages: The solution is widely used in the Healthcare industry so by using egress switch we can easily exchange data in a secure way. Egress appears to be the industry standard for secure email.

Inconvénients: Implementation was complex and confusing with our email gateway solution. Egress have had limited exposure to our particular solution. The egress switch desktop client is not very user friendly.

  • Provenance de l'utilisateur 
  • Publié le 08/06/2020
Robert C.
IT Manager
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 04/08/2017

"Egress provides ng homes with comfort knowing that sensitive info is encrypted securely"

Commentaires: Ability to use secure transmission of data

Avantages: Integrates with Outlook and is very easy to use. Also allows secure large file transfer to external bodies

Inconvénients: There isn't really anything negative about the software. The secure workspace that we use is a little difficult to navigate through and permissions could be better if separated between workspace and email

  • Provenance de l'utilisateur 
  • Publié le 04/08/2017
Mark L.
Technology Dir
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/06/2020

"Easy to setup and use"

Commentaires: They were very helpful.

Avantages: Very easy to use and setup. Liked the large attachment option.

Inconvénients: I have no complaints about this software right now.

  • Provenance de l'utilisateur 
  • Publié le 08/06/2020