Avis clients sur Muvi

En savoir plus sur Muvi

Une plateforme VOD basée sur PaaS permettant aux propriétaires de contenu de lancer leurs propres plateformes de streaming vidéo multiécrans OTT instantanément.

En savoir plus sur Muvi

Avantages :

It is easy to use and allows us to upload our content the easiest way possible just by a click of a button.

Inconvénients :

I feel that Muvi can offer more design choices for users. I also feel that DevHours rate is a but costly compared to annual subscription fees.

Muvi - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,7/10

Muvi a reçu une note globale de 4,3 étoiles sur 5 d'après 20 avis d'utilisateurs publiés sur Capterra.

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Reem
Reem
Jordan Film Fund Manager (Jordanie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Wonderful software and extremely professional team.

5,0 il y a 4 ans

Avantages :

For someone like myself, with modest technical expertise, I find that managing our Minaa VOD platform, hosted through Muvi is an enjoyable process. I update the VOD on monthly bases and whenever I have any technical difficulties, I use the Support feature that is handled perfectly by Muvi team. In terms of value for money, comparing Muvi software/ service with other platforms, I feel that we have an excellent value for money, specially that we have full control on the VOD itself. Our VOD platform offers the content in two languages: English and Arabic. While Arabic language is considered challenging in terms of programming, Muvi made it possible for us to present both languages; they've even supported us when we experienced some technical issues related to Arabic language. My overall experience with Muvi is quite pleasant and I truly appreciate the service and highly recommend it to fellow platforms.

Inconvénients :

I feel that Muvi can offer more design choices for users. I also feel that DevHours rate is a but costly compared to annual subscription fees.

Réponse de l'équipe de Muvi

il y a 2 ans

We are glad for your valuable experience with us at Muvi. It is our pleasure to inform you that being the only company in the industry to provide BYOD, we are soon to launch our own Visual Designer that will allow you to customize your template without any coding knowledge just like WIX. Please feel free to contact with our customer support team.

Rujanee
Founder (É.-U.)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Finally found the best solution to our platform

5,0 il y a 4 mois

Commentaires : reasonable, professional, and friendly support. I always appreciated their human interactions rather than bot/AI communication which can be frustrating when it comes to getting support help.

Avantages :

Muvi is very easy to use, after playing with all the features within the first 2 weeks- which is great because that's within the free trial period they offer. We had a developer who constructed something similar to Muvi but not as advanced and sophisticated. The content team and our web designer are very happy with using it.

Inconvénients :

Occasionally there are glitches here and there but the support is quick to resolve them. Other than that, everything is about 90% customizable which is great for what we are trying to do.

Brandon
Executive Director (É.-U.)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Successful Film Festival

5,0 il y a 3 semaines Nouveau

Commentaires : We were able to organize and present a successful online version of our international film festival.

Avantages :

Video uploading and schedule was easy to use.

Inconvénients :

None. It was what we needed to put on our event.

Caroline
Marketing Manager (É.-U.)
Production audiovisuelle, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Unsuccessful Migration, Poorly Built Product, Horrible Customer Service...

1,0 l’année dernière

Commentaires : Nobody read the emails I sent, when there were 4+ Muvi employees on every email chain. It generally took well over 48 hours at least, sometimes over a week to hear back regarding urgent matters because they also work on India time. The platform as a whole is really, really poorly build and you will experience that first hand when you start to build off their templates and it looks like someone's first css project. The front end looks like the templates were thrown together on html/css in a good 15min. You will also likely not be able to make easy modifications to their html/css files. You are required to put in support tickets regarding any issues and they often take days to resolve, often issues related to the poorly written code, nothing you can fix.

Avantages :

In our situation, we were trying to migrate from another platform to Muvi (they were the only ones offering a tiered content option at the time) and to say it was a difficult process would be an understatement. I have nothing positive to take from working with Muvi.

Inconvénients :

If you are an American company do not use this platform. The communication/language barrier is a huge issue on top of them having potentially the most poorly build product I have ever seen or worked with. It is almost unusable and definitely unusable for a company with a large customer base. We could not communicate anything technical and this resulted in major miscommunications. They sent our launch emails and access to our platform to the wrong list of over 1,000 users, absolutely horrific scenario. We did not go through with the migration after one too many major communication errors and other issues. They will not give us our $4,000 back that we paid for the migration. Most other platforms offer free migrations. Can't get anyone to write me back, nothing.

Rao
Director (Inde)
Divertissement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Excellent platform for OTT Entrepreneurs . Also opportunity for Indie Content Production houses

5,0 il y a 4 mois

Commentaires : I thought initially of developing own ott platform. But when we started using muvi white label ott has come handy. This is our 2nd year of use. more or less life is easy with MUVI

Avantages :

Reasonably good ready to use templates to build your own ott platform. Good reports and analytics. Good Security options .

Inconvénients :

To Improve. 1. Video Drag and drop button 2. Allowing Google Pay / UPI / PAYTM etc payment methods directly.

Chris
Graphic Designer, Content Manager (Autriche)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

quite capable platform, but still buggy and working features suddenly stop working

4,0 il y a 4 ans

Avantages :

The Platform has lots of different features and most of them work well, i also like that they constantly add new features to the platform. Customer Support Team is great and always friendly and very helpful, they always try to help you as much as they can.

Inconvénients :

sometimes CMS works unlogical and the workflow is not clear and intuitive. Functions that have been working well for a long time suddenly stops working and it takes a long time to get it fixed, often in the mobile apps things changing on an update for a worse and not better, and it takes a lot of efforts to communicate and fix those things. I wish their QC would look and check better for platform, website and mobile apps, that after rolling out an update, parts are not working anymore, thats always a bigger issue.

Réponse de l'équipe de Muvi

il y a 2 ans

We are sorry for your experience with our platform. Just as issues differ from case to case, our 24x7x365 Customer Support is at your disposal. We are pleased to inform you that our new features have made our platform more robust and offer new possibilities. Please feel free to contact our customer support team.

Steffen
Director, Founder (Danemark)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

International scalable platform

5,0 il y a 3 mois

Commentaires : PIXIEMO has chosen MUVI as platform partner for our multiple streaming services.
We chose MUVI among many possible partners because they could accommodate
our demands for an international scalable platform - better than others.
We needed extensive modifications and they have accomplished all.
Not least thanks to our dedicated account manager Ankit Verma.
We have all functionalities, features and apps available that you would expect from a fully
developed streaming service. The CMS and backend is fairly easy to use,
and we love the possibility to scale and ad products, features and apps as the
demands and the business grow.

We had an additional payment gateway implemented and that process was flawless.
- Substantial variety of features
- Flexible with modification and customisation.
- Fast respond from support
- Comprehensive archive of help articles
- Dedicated account manager
- Value for money

Avantages :

Easy to use, flexible to alter and customise, large variety of features and products, thorough support,

Inconvénients :

We miss the combination of SVOD and EST, but we know we are among the very few to request exactly that, and it can be developed.

Aleksandar
Aleksandar
Consultant (Macédoine du Nord)
Utilisateur LinkedIn vérifié
E-learning, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super Easy-to-use, Feature rich with a great support team

5,0 l’année dernière

Avantages :

As a consultant I had recommended (and operated) Muvi for one of my clients in the e-learning space. If you don’t have a lot of technical expertise then Muvi is the platform for you. It was super easy to set up the platform, upload videos and launch an online video streaming store. Days later, with Muvi’s help we also went live with customized apps on iOS and Android. The platform has a lot of features and is simple to use, but what really won the day for me was the support. There were some customizations we wanted to bring into the platform and Muvi’s support was prompt to help us with the same. My overall experience with Muvi has been a nice one, its value for money and lets you have full control over how you want to run your streaming website or app.

Inconvénients :

I think Muvi could do well by offering a lot more templates for the online website design. Give users more ways to set up the final design of the streaming website. Also, our set up took slightly longer on account of a few technical glitches but those were quickly resolved.

Ceola
Ceola
CEO/Founder (É.-U.)
Utilisateur LinkedIn vérifié
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Muvi, the BET OTT Platform

5,0 il y a 4 mois

Commentaires : The Answer! That’s what my husband and I found in Muvi! After recording our first pilot for our new show, we needed a place to showcase it. After days of searching and reviewing OTT platforms, we discovered Muvi, the BEST OTT service to debut our show!

Avantages :

Expertise and invaluable knowledge Exceptional customer service Their wide range of services and products. We’re able to see actual analytics for our network, and that helps us to grow our business Easy navigation

Inconvénients :

Absolutely nothing. Muvi is the BEST OTT Platform!

Jessica
Jessica
Senior AWS Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best video/audio management software

5,0 il y a 3 ans

Commentaires : We are making good money with our OTT platform. Muvi has been a great partner!

Avantages :

Most comprehensive by far! We tried many other software before this. None comes even close in terms of Muvi's feature set. And their support is super helpful. They are 24x7 via email and phone, and respond to questions within minutes. Good job Muvi people!

Inconvénients :

Setup took a bit longer than expected. It was partly because our requirements changed a bit. But still it could have been better.

Réponse de l'équipe de Muvi

il y a 2 ans

We are glad for your valuable experience with us at Muvi. Please feel free to contact our customer support team in case you require any assistance.

Yamilka
Vice President (É.-U.)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Muvi has been a great partnership to us. They are very professionals and responsive.

5,0 il y a 4 ans

Commentaires : We are able to provide our clients a platform with many benefits.

Avantages :

The software is very flexible. There are many things we are able to provide our customers thru our platform because of the software. That makes us different from others OTT and more competitive.

Inconvénients :

In general the software is pretty good but some things are not developed yet and we have to wait for them to develop it.

Réponse de l'équipe de Muvi

il y a 2 ans

We are glad for your valuable experience with us at Muvi. It is our pleasure to inform you that our new products and features have been launched already. To cater to our customers' demands, we keep adding customizations to our platform as per industry standards. Please feel free to contact our customer support team.

Alain
CEO (É.-U.)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent Support and Fast Response

5,0 il y a 4 ans

Commentaires : The software allow us to provide our customers with many options. We are an OTT and provide audiovisual content but also music and other perks such as merchandising.

Avantages :

Easy to navigate, user friendly. It is a great system for the developers. There is a large spectrum of possibilities for the final client.

Inconvénients :

Nothing. The software is very complete and it gets more robust by day. Offers many options and possibilities.

Réponse de l'équipe de Muvi

il y a 2 ans

Hi Alain, thank you so much for taking the time to provide a feedback. Your opinion is of great value to us and it helps us maintain excellent standard of service to our customers. Best Wishes.

Utilisateur vérifié
Teacher (Jordanie)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Muvi is Great !!!

5,0 il y a 4 mois

Avantages :

I own an educational website using Muvi, They have a great team with 24/7 support. Highly recommended

Inconvénients :

Limited template modification ability. Would like more but they are constantly upgrading the website

Hriday
COO (Inde)
Médias de diffusion, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Awesomeness at it's best

5,0 il y a 3 mois

Commentaires : The overall experience is the best - whenever we need any modification changes or have some technical difficulties, the movie team instantly helps us and fulfils all our needs without any delay. The best service experienced so far.

Avantages :

Muvi has some out-of-the-box features that traditional software does not have for example you can like and comment on the videos and to the live streaming.

Inconvénients :

The least is not the actual terms I can use, but muvi can partner with more ad agencies and integrate them. Though custom integration is an option so no need to worry about it.

Nicholaus
Ceo (Jamaïque)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It has been a good experience very easy software to use and great customer service.

5,0 il y a 4 ans

Avantages :

It is easy to use and allows us to upload our content the easiest way possible just by a click of a button

Inconvénients :

We only can do one email blast for the day and should be able to turn on an automatic alert when we are doing a stream.

Réponse de l'équipe de Muvi

il y a 2 ans

Dear Nicholaus, thank you for taking time to leave us your feedback. We would like you to know that you can increase the frequency of email blast by simply adding a support ticket. Please contact our support team. We would be glad to help you.

Laura
Projectmanager (Autriche)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Ups and downs

1,0 il y a 4 ans

Avantages :

flexibility of the service, always friendly people to work with who reallly want to cooperate with you.

Inconvénients :

instable performance, low quality Level, e.g. Bugs come up over and over again even after you have solved them. Each time you think all is going well another issue occurs sometime even a former solved issue.

Réponse de l'équipe de Muvi

il y a 2 ans

Hi Laura, we are sorry for your experience. We set a high standard for ourselves always aim to deliver a great experience. We would like the opportunity to investigate your feedback further. Please feel free to contact our support team. We would love to hear from you.

Armin
Administrator (Allemagne)
Médias en ligne, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

high-class team

5,0 il y a 4 mois

Avantages :

Great Team with a 24/7 support and great communication.

Inconvénients :

Everything is working fine in my case, so there are no cons.

Saurabh
Manager (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Feature rich platform at reasonable cost

5,0 il y a 4 mois

Avantages :

It supports almost all the necessary and useful features that one can think of before launching an OTT website and/or Mobile and TV apps. The ability to design my website, add multiple languages and payment gateways are something that I like the most. In case I need something extra, I can request for the same and that gets added. The well written help articles and access to support team over chat/tickets makes it easy to resolve queries quickly.

Inconvénients :

There could be more templates to choose from.

Ezgi
Ezgi
Director of Accessible Film Festival (Turquie)
Utilisateur LinkedIn vérifié
Films et cinéma, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The only platform that provides all the features we are looking for.

5,0 il y a 7 mois

Commentaires : Muvi provides geo-blocking allowing us to screen films in a specific country so that the future distribution and exhibition options of the films we screen are not hurt. It also provides DRM protection which is a security standard requested by filmmakers.

Avantages :

It provides DRM protection, geo-blocking and quality streaming at the same time.

Inconvénients :

It would be nice to have option for captions in the player interface menu.

Bibhu
Bibhu
Director (Inde)
Utilisateur LinkedIn vérifié
Télécommunications, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

promises no deliveries

1,0 il y a 4 ans

Commentaires : nightmare

Avantages :

Love thier connunication and marketing collateral .looks like a dream offering and juat exactly what we needed.

Inconvénients :

Soddy deliveries ..basics don't work ..lost complete trust to be able to move to nezt stages ...every day there is a ticket which has to be raised

Réponse de l'équipe de Muvi

il y a 3 ans

We are sorry for your experience with our platform. Just to clarify our side of the story you had issues with monetizing your content from DoubleClick. Google DoubleClick, as you know, is a 3rd party platform, not in our control. We simply integrate with it. We support several different ad networks including SpotXChange and Yume, and soon our own Ad Server. Monetizing through ads will be upto the ad platform. As per our understanding and having gone through the support ticket history, you had no issues with our platform. Sorry again for your overall experience, we will look forward to working with you again.