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En savoir plus sur ManageEngine Endpoint Central MSP

Avantages :

The ability to profile devices by type/age/almost anything is very helpful. DTC also has remote control which is a great additional feature and sets it apart from other tools.

Inconvénients :

Can have glitches/bugs occasionally. Do occasionally get lag in screen displays and the occasional disconnect.

ManageEngine Endpoint Central MSP - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,2
Fonctionnalités
4,5
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,8/10

ManageEngine Endpoint Central MSP a reçu une note globale de 4,6 étoiles sur 5 d'après 50 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (50)

Amanzi
Amanzi
Systems Specialist (Afrique du Sud)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ManageEngine Desktop Central MSP

5,0 il y a 4 ans

Commentaires : Patch management

Avantages :

quick to connect to workstations, easy to remote to servers

Inconvénients :

Unable to download files from remote servers

Pierre
Deployment and Configuration Manager (Afrique du Sud)
Services d'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Pierre Reviews Endpoint Central

5,0 il y a 8 mois

Commentaires : The overall experience is great, especially in managing large enterprises, I will never look back at SCCM again.

Avantages :

The ability to control and manage our entire Winte/Linux environments from one console.

Inconvénients :

Not all the features of security edition (on-premise) are available, lack fo integration options with on premise systems.

Shanggeran
Manager Helpdesk and MIS Support (Malaisie)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Endpoint Central MSP Reviews

5,0 il y a 4 semaines Nouveau

Commentaires : The ability to automate routine tasks like patch management and software updates is a significant time-saver.

Avantages :

Suitable for managing a large number of devices, whether they are mobile or desktop. Tasks like patch management and software updates can be automated, saving time and reducing manual effort.

Inconvénients :

There are limitations in customizing certain features to fit specific organizational needs.

hasina
desktop support analyst (Australie)
Assurance, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Using manage engine endpoint central msp has some room for improvement

3,0 il y a 2 mois

Avantages :

It is a smooth running system where you can find all your machines and use it to patch,push software and update etc.

Inconvénients :

The main issue i feel is the machine sometimes is shown offline even though it is online and we need to restart the machine to enable it.

shawn
Systems administrator (É.-U.)
Santé, bien-être et fitness, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Endpoint central is alike a swiss army knife

5,0 il y a 4 mois

Commentaires : Great product. can't live without it. all my tools in one location

Avantages :

All tools integrated in one central management plane

Inconvénients :

Improvement on the reporting features. more options should be avalable

Faraz
ITSM Team Lead (Arabie saoudite)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Usability of Endpoint Central

5,0 il y a 11 mois

Avantages :

We heavily use the below features and it works perfectly. Multi Tenancy Patch Management Software Deployment Configuration Management

Inconvénients :

1. The Agent doesn't update the information itself if the machine with the same hostname move from Work-group to Domain. It creates 2 machines consuming 2 licenses. Its a manual work to clear the agents.

Philippe
CEO (France)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Such a great tool

5,0 il y a 10 mois

Commentaires : Using it for 3 years now, everyday
We manage all client's endpoints with it

Avantages :

Easy to get in place, easy to maintain and so easy to connect to client's systems A must have to earn time and centralize day to day administration

Inconvénients :

Mobile device management could go deeper in management

Deepak
Sr. IT executive (Inde)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Nice computer management software

4,0 il y a 7 mois

Commentaires : Overall, I had a good experience with ManageEngine Endpoint Central MSP. It is a reliable and powerful tool for remote management of devices. It helped me to improve the efficiency and security of my organization. I would recommend it to anyone who needs a comprehensive and cost-effective solution for managing multiple devices.

Avantages :

Manage and organize large number of Machine through a single Machine. Nice to apply organizational policies in less time. Give a better control over the machines whether mobile device or desktop.

Inconvénients :

Desktop interface should be more enhanced browser security module must have more features agent installation and uninstallation consumes much time, The agent installation and uninstallation process are tedious and time-consuming. The script for installing software is not one-click and requires manual intervention.

Carleton
Business Systems Analyst (Canada)
Forces de l'ordre, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Powerful Features & Value for Money

4,0 il y a 2 ans

Commentaires : Overall positive experience and decent value for money. I would recommend this for most mid-size organizations looking for a decent option at a reasonable price.

Avantages :

The suite of features available is very large and useful. The sky is the limit when it comes to what you want to manage and report on for any managed devices. During the pandemic report management become of the utmost important as well as inventorying everyone computer. This product was able to allow us to do it seamlessly and effectively.

Inconvénients :

No major complaints, but the UI could be better. It could be cleaner and more logically laid out but the have been making improvements over the last few years. The other thing is that support is inconsistent. It really depends upon who you get and when seems to dictate the quality of service that you get.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Automobile, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

End point central

5,0 il y a 3 mois

Commentaires : After implement manage engine i have a full control of IT and end users

Avantages :

Seamless deployment and easy to manage and the best feature is automate deployment and restart

Inconvénients :

Threat and patch and cis compliance. So complicated and not able to hide unrated and low patches whochnis howing

Anthony
Enduser Support Services (É.-U.)
Services d'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

ManageEngine ECMSP Review

5,0 l’année dernière

Commentaires : Easy to use and deploy

Avantages :

Ability to see powered up host, query reporting and host remote control features

Inconvénients :

Superseded patches are greyed out and cannot be removed - Patches that are declined do not automatically get removed from the the patch count

RAMAN
technical support engineer (Inde)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Efficient Endpoint Management: Harnessing the Power of ManageEngine Endpoint Central MSP

5,0 il y a 8 mois

Avantages :

One standout aspect of ManageEngine Endpoint Central MSP is its comprehensive suite of features tailored for efficient endpoint management. From robust security measures to seamless remote monitoring and troubleshooting capabilities, it empowers MSPs to effectively oversee and protect diverse endpoints within their networks. Its user-friendly interface and scalability further enhance its appeal, making it a valuable tool for streamlining operations and ensuring optimal performance across client environments.

Inconvénients :

One area for improvement with ManageEngine Endpoint Central MSP is its documentation and support resources. While the platform itself offers a wide range of functionalities, clearer and more extensive documentation, along with enhanced customer support channels, could help users navigate and troubleshoot issues more effectively. Improving these aspects would further enhance the overall user experience and satisfaction with the product.

Chris
IT Business Analyst (É.-U.)
Matières plastiques, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Efficiency At IT's finest

5,0 l’année dernière

Commentaires : Overall, the amount of time I've saved remoting into machines, automatically pushing software using configurations when making a new PC, pushing registry changes, checking things with the remote Command Prompt, remotely patching and seeing remote computer performance has really given me a ton of my time back. That is absolutely crucial for us since I'm the only IT person we have for a company with over 100 computers to track.

Avantages :

The automated patching. This has done wonders for freeing up time I could spend doing more important things like furthering our company in software development.

Inconvénients :

I think how hard it is to uninstall programs. It doesn't get a very complete list from individual users. For example, I had zoom installed for several people and it was giving me problems in Tenable.io. I couldn't use this software because it couldn't find it. I had to uninstall each one manually.

Pablo
Sr IT Services (Costa Rica)
Produits alimentaires, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

EndPoint Central Review

3,0 il y a 10 mois

Avantages :

Console is friendly, script deployment to the end user computers is really good

Inconvénients :

Updates come last to MSP version compared with cloud version

peter
MD (R.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great product that provides fantastic insights to Assets under management

5,0 il y a 3 ans

Commentaires : Asset and inventory management, as required by Cyber essentials for example are one of the main reasons we use the software. Patch management and reporting is an important feature we make a lot of use of, along with softaware asset management

Avantages :

Desktop central is very easy to use and makes complex reports a breeze. The ability to profile devices by type/age/almost anything is very helpful. DTC also has remote control which is a great additional feature and sets it apart from other tools

Inconvénients :

Nothing really to say hear. From time to time there is a feature that doesnt quite work in the way you expect, but the support team are normally on to this quickly

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Manage Engine Desktop Central

5,0 il y a 4 ans

Avantages :

On this software, we can manage our desktop/laptop/cellphones centrally and with the help of Active Directory configuration, we can add multiple machines with user discovery. We can also create a restriction for social media and video streaming websites to avoid bandwidth consumption and we can also push the latest software patches on those machines which are missing those critical patches and are vulnerable to security threats.

Inconvénients :

Its operational speed is very low and its agents are installed on monitored devices, and when users take their machines home with them, they face the same restrictions at home as they have been applied for office use.

Ali
Systems Engineer (Afrique du Sud)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Awesome ManageEngine Endpoint Central

5,0 l’année dernière

Commentaires : this resolved lots of issues in terms of patch management as devices were not patched in time and this includes 3rd party apps and does not focus on one app or solution. inventory assist with asset management.

Avantages :

Patch management includes auto deployment to ensure devices are updated frequently and are compliant.

Inconvénients :

Unable to modify Secure Gateway Server URL from Admin portal, this can only be done by changes in the config file.

Nikunj
Senior System Administrator (Émirats arabes unis)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use with tons of features

5,0 il y a 5 ans

Commentaires : Managing desktops for software development and asset inventory become easy

Avantages :

Excellent customer support, multiple options, easy to use

Inconvénients :

Not really but sometimes found missing features

Shahid
Endpoint Lead (Inde)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Manage Engine is a Easy to Use and Automated.\

5,0 il y a 6 mois

Commentaires : Overall, the experience with ManageEngine Endpoint Central MSP can vary based on individual use cases, organizational needs, and the expertise of the IT team managing the solution.

Avantages :

We appreciate the comprehensive set of features offered by ManageEngine Endpoint Central MSP, including patch management, software deployment, and endpoint security.

Inconvénients :

While some time we had positive experiences with ManageEngine's customer support, others have reported slow response times and a lack of expertise in resolving technical issues.

Jonathan
Supervisor (Uruguay)
Matériel informatique, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MSP ricoh

5,0 l’année dernière

Commentaires : Except for the manual updates, the experience is very good.

Avantages :

It is very easy to use and intuitive!!!!

Inconvénients :

It should be corrected that the updates are automatic and not manual.

Hamid
Network Engineer (É.-U.)
Informatique et sécurité réseau, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Management Tool Ever

5,0 il y a 4 mois

Avantages :

Gathering everything needed all in one easy-to-use and work with portal

Inconvénients :

Actually, there was nothing that I did not like about it.

Michael
Systems engineer (Afrique du Sud)
Informatique et sécurité réseau, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Make Management Easy

4,0 il y a 12 mois

Commentaires : Im am very satisfied with this product

Avantages :

Ease of use and user friendlyness , clear and understandable menu items

Inconvénients :

As far as I am aware there are no cons that I have come across

Samir
IT ADMIN (Pays-Bas)
Produits chimiques, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A new world has open for us.

5,0 l’année dernière

Avantages :

Its very easy to use! the first page is a dashboard where u can see everything about the devices.

Inconvénients :

The searchbalk has some lags some times. the portal can be slowly some times.

Nipun
Assistant Manager (Inde)
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Single products to manage your data, help to team for remote desktop

5,0 il y a 3 mois

Avantages :

It help the team to easily take a remote the desktop amd also reduce the time for patch updating on all the user

Inconvénients :

Their support is low right now for my organization

Franz
Tech (Philippines)
Logistique et chaîne d'approvisionnement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Desktop Central for IT ops

3,0 il y a 3 ans

Avantages :

Good for inventory management. It integrates with Service Desk Plus to allow for CMDB description

Inconvénients :

Licenses costing is tiered. Could be better if cost could be tagged by total volume to purchase during a period agreed.