Avis clients sur Branch

En savoir plus sur Branch

Branch est une technologie mobile qui aide les employés rémunérés à l'heure à accroître leurs revenus.

En savoir plus sur Branch

Avantages :

It was simple and easy to use. Making an account was quick.

Inconvénients :

There is no login required every time I open it.

Branch - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,9/10

Branch a reçu une note globale de 4,6 étoiles sur 5 d'après 689 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (689)

Opeyemi
Opeyemi
English Teacher (Nigeria)
Utilisateur LinkedIn vérifié
Ressources humaines, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

branch messenger review

5,0 il y a 4 ans

Avantages :

The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Inconvénients :

Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

Swati
Digital Marketing Manager (Inde)
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Efficient and free service to stay connected with employees.

5,0 il y a 6 mois

Commentaires : My overall experience with Branch has been phenomenal. The UI is simple and easy to use, high adoption rates throughout my team. Branch is better than other HRMS tools because its seamless integration allows even non tech savvy people to easily use the mobile application.

Avantages :

I found Branch to be very useful while managing field staff. and their requirements. From tracking their working hours, payroll and leaves, Branch's features also let employees ask for advances by linking their bank accounts with the system and choose repayment method too.

Inconvénients :

When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile data and not the network's SMS service.

Kaycee
Sign maker (É.-U.)
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Branch

5,0 il y a 3 semaines Nouveau

Avantages :

All the features and Everything are easy and fast to use.

Inconvénients :

Nothing. I like everything about the software

Melissa
Melissa
Deli Associate (É.-U.)
Utilisateur LinkedIn vérifié
Supermarchés, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Last resort banking app

3,0 il y a 2 ans

Commentaires : When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

Avantages :

I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

Inconvénients :

The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

Nitya
Nitya
Email Marketing Manager (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Payroll Management has been a breeze with Branch

4,0 il y a 4 mois

Avantages :

In order to improve financial wellness, Branch offer an innovative platform. There was no problem with the onboarding process and the user experience has been excellent so far. Branch allow me to take out money before I receive my Salary.

Inconvénients :

In my experience with Branch so far hasn’t let me to dislike anything about it, so far.

April
Small Business Owner (É.-U.)
Ressources humaines, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great app

5,0 il y a 10 mois

Commentaires : My overall experience with this has been wonderful and I love it

Avantages :

I love the fact that I can add other accounts to this software and that it always easy to use

Inconvénients :

There not a thing I don’t like about this software becuz it has gotten best with time

Brett
Brett
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Needs some improvement with functionality

4,0 il y a 3 ans

Commentaires : Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

Avantages :

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

Inconvénients :

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

Tiffany
Shift manager (É.-U.)
Produits alimentaires, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love the hole app

5,0 il y a 7 mois

Avantages :

This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues whatsoever and the instant cash advance is wonderful feature to have love it

Inconvénients :

There isnt anything to say bad about this app it's Great all the way around

Shanice
Shanice
Customer Service Agent (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best App So Far

5,0 il y a 7 mois

Commentaires : I loved the app it gave me peace of mind on payday knowing that I was able to borrow as much of my paycheck before hand saved my life .

Avantages :

I like that in able to borrow money before I get my pay check through my employer. the fact they give you other saving options outside of your company as well.

Inconvénients :

I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it would be great.

Diane
Escrow Officer (É.-U.)
Immobilier, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

User friendly, easy to navigate.

5,0 il y a 2 mois Nouveau

Commentaires : Makes tracking deposit activity very easy.

Avantages :

The product is easy to use and makes accessing direct payment activity a breeze.

Inconvénients :

I can think of no cons at this time as the software works as expected.

Josheoni
User (É.-U.)
Services sans fil, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Free and Easy to use

5,0 il y a 2 ans

Commentaires : My overall experience is okay what I recommended to my family and friends as of right now no. I personally think that Branch should add a little bit more options and definitely have that online customer service chat whether it being live or a robot. Thank you

Avantages :

What I liked about branch is that it's simple and easy. I've only use this for a couple of months and I have not ran into any major problems. I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800 customer service, you can add funds, you can move funds, link to Google pay, and you can even ask for a Payday advance. That's if you qualify.

Inconvénients :

No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple. Like for example when you want to add funds if you're adding from a bank account it will take three to five business days and for me that's way too long. But also concerns me is that there is no setting to manage alerts for example every time a money is being taken out or my card is being used at the store I want to get an alert so I know with branch there's no settings whatsoever. My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed. now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the following morning when I'm at work. I want to take care of the issue right then and there with most banks such as Wells Fargo is 24/7. I feel if the customer service is not there then you're never going to be serviced the way you should as a customer. I mean without customers there's no business.

Chad
Shift Supervisor (É.-U.)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great way to connect with employees Ina way that is inclusive and easily accessible.

5,0 il y a 5 ans

Commentaires : Just the ease of accessibility in which I have to communicate with all employees at one time.

Avantages :

Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

Inconvénients :

There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

James
ASM (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fun program good platform

4,0 il y a 5 ans

Commentaires : The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Avantages :

The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Inconvénients :

The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages. Also, the coverage tools could be improved by typing in times rather than the rolling clock input

Utilisateur vérifié
President/Manager (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I found Branch to be easy to network with all employees

4,0 il y a 5 ans

Commentaires : Having problems editing and changing position and business.

Avantages :

Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

Inconvénients :

I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

Grayson
Barista (Canada)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Perfect for Connecting With Work!

5,0 il y a 4 ans

Commentaires : Reminders about shifts, new information from store supervisor, other things important to my job.

Avantages :

What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.

Inconvénients :

There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.

Bailey
Customer Service (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I used Branch Messenger to receive updates from work, and stay updated by my managers

4,0 il y a 5 ans

Avantages :

What I liked most was the ability to post schedule changes or swap with another person, request days off, and the ability to contact my co-workers when I don't have their number. Branch was very easy to use also, and easy to navigate. I also enjoyed how there was different settings for viewing the times I worked in a week, and how you could add someone else to the timeline and track their schedule as well.

Inconvénients :

What I did not like s much was on the comments some people would leave, you could not view who liked what exactly.

Alyssa
Alyssa
É.-U.
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

overall this is pretty useful for working at a place with a lot of people you don't know well.

4,0 il y a 4 ans

Commentaires : the biggest benefit is being able to communicate with my team in an organized way rather than just a giant group chat that inevitably gets off track.

Avantages :

I like the activities board. I like that people can post a general post to everyone without it being in your messages. i also like that you can individually message anyone, it's very useful especially when you don't know anyone when you first start.

Inconvénients :

the individual messaging is pretty glitchy, i hate that i cant send emojis and half the time if I'm trying to have a conversation i need to restart the app to get it to load the new message sent to me. i also hate that i cant adjust my shifts. if I'm covering someone else's shift i want to be able to manually add that in, or vise versa. I also hate that in shift coverage it is filled with a bunch of old stuff from months ago, there should be a filter to automatically get rid of them once the date of the shift in question has passed. i also would like if in the comments for posts on the activity bored you could comment gifs and such

Angela
Lead technician (É.-U.)
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love using this app, helps keep my team informed and gives a better source of communication open

5,0 il y a 5 ans

Commentaires : We have a setup in our system for employees to get schedules but as I've seen not many stores use it because too complicated. This app is so much easier, faster and accurate

Avantages :

How easy it is to share info with my team. How there are so many ways to communicate with team and they can also keep in touch with other coworkers. Once I post a schedule I like how fast it posts and also sends alerts to others.

Inconvénients :

Not all my coworkers can join app. Some phones aren't capable. Also sometimes it's hard for new employee to find store in search

Travis
Manager (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I like it a lot but for the very simple features!

5,0 il y a 5 ans

Commentaires : Really easy for me to use, it reads schedules very easily and is very accurate. Wish it could customize how many hours in advance. Before shift and change the alert type so could be like alarm

Avantages :

Easy to get the schedule out. I like that it sends out a notice once the schedule is posted. I like that It's easy to post the schedule by simply uploading a picture.

Inconvénients :

Multiple people can delete the schedule. I don't like how the schedule swap works. It seems a bit cumbersome and hard to use. We end up just doing it in store. It's hard to keep up with and easier to use in chat. Also have issues with loading sometimes where I have to log out completely out of app and then log back in.

Jennifer
Barista, Supervisor (Canada)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Almost there

4,0 il y a 4 ans

Avantages :

It is very easy to use, and there are some great features.

Inconvénients :

Messages do not always send right away, I once received a message 3 months after it was sent... Sometimes Branch does not read a posted scheduled picture correctly, which is confusing for some staff. It cannot differentiate between people with the same first name.

Samuel
Operations Manager (É.-U.)
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Perfect for normal use to post weekly schedules for team

5,0 il y a 6 ans

Commentaires : Daily alerts, scheduling made easy.

Avantages :

Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus

Inconvénients :

Ability to modify based on the company that uses it lacks. Being able to separate pharmacy schedules and front store schedules would be optimal. Separate profiles for front store and pharmacy so communication is filtered. A to-do section for the teams would help improve store productivity.

BRAD
owner (É.-U.)
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great app with free features

5,0 il y a 4 ans

Commentaires : We have had a great experience using Branch. Besides the scheduling, it is an awesome tool for communicating with coworkers and pushing out important notices.

Avantages :

The app easily allows us to schedule our employees and push out communications in a snap.

Inconvénients :

It would be cool if this app also had an optional clock in/clock out feature.

SHENEA
Cna (É.-U.)
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love it

5,0 il y a 2 ans

Commentaires : It was very easy to use. Loved it alot to use to use it.

Avantages :

Every feature on this software I like . It was very very easy to learn how to use it didn't take long

Inconvénients :

There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy

Derrick
Supervisor (É.-U.)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Branch

5,0 il y a 3 ans

Commentaires : Great overall experience so far so good

Avantages :

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Inconvénients :

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

Santana
Team Memeber (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great way to find out when I work and communicate with team members

5,0 il y a 4 ans

Avantages :

The app is very easy to use and self-explanatory. being able to scroll through it and find out what days you have to work is great.

Inconvénients :

Sometimes runs slow sometimes and closes out on its own. You might have to reopen it. It would also be nice if it had a night mode.