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En savoir plus sur Branch

Branch est une technologie mobile qui aide les employés rémunérés à l'heure à accroître leurs revenus.

En savoir plus sur Branch

670 avis affichés

Opeyemi O.
Opeyemi O.
English Teacher
Ressources humaines, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 18/12/2018

"branch messenger review"

Avantages: The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Inconvénients: Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

  • Source de l'avis 
  • Publié le 18/12/2018
Shenea A.
Cna
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/12/2020

"Love it"

Commentaires: It was very easy to use. Loved it alot to use to use it.

Avantages: Every feature on this software I like . It was very very easy to learn how to use it didn't take long

Inconvénients: There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy

  • Source de l'avis 
  • Publié le 10/12/2020
Melissa T.
Melissa T.
Deli Associate
Supermarchés, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 25/03/2021

"Last resort banking app"

Commentaires: When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

Avantages: I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

Inconvénients: The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

  • Source de l'avis 
  • Publié le 25/03/2021
Betsy V.
Betsy V.
Barista
Vente au détail
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 15/02/2018

"Branch Messenger has always been easy and convenient to use."

Avantages: I love that all you have to do is post the picture of the schedule and it will automatically list all the people working that day and it alerts everyone automatically. I think it is extremely convenient and I never miss a shift this way.

Inconvénients: I don't think that there is a lot to dislike about Branch Messenger. Whenever I had issues with the app, customer support always got back to me quickly. I think that there is this one glitch when I look at the picture schedule and go back, the bottom tab that lets me navigate disappears so I have to exit out of the app and restart.

  • Source de l'avis 
  • Publié le 15/02/2018
Brett N.
Brett N.
Manager
Restaurants, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 08/08/2019

"Needs some improvement with functionality"

Commentaires: Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

Avantages: I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

Inconvénients: I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

  • Source de l'avis 
  • Publié le 08/08/2019
Laura L.
Laura L.
Senior Pharmacy Technician
Vente au détail
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/12/2017

"I found this app awhile ago and introduced it to some of my co-workers. We like it. Makes it easier"

Commentaires: Just the ease of use of this app. Allows me to check my schedule while away from store.

Avantages: It allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also.

Inconvénients: Maybe be able to delete old schedules, others have forgotten to delete it left the app.

  • Source de l'avis 
  • Publié le 30/12/2017
Vanessa M.
Vanessa M.
Accountant
Vente au détail
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 10/05/2018

"Always easy to use and great for checking your schedule and staying organized."

Avantages: That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.

Inconvénients: Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.

  • Source de l'avis 
  • Publié le 10/05/2018
Octavius H.
Octavius H.
Customer Service Associate
Vente au détail
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 17/02/2018

"Very good program to interact with employer and employees and stay up to date."

Avantages: I don't have to save anything to know when I work next and I can easily message my supervisor and other fellow colleagues workers about help at work or needing a cover or change. It also helps keep up to date with things I may not know of at work that are posted for me to be able to know what's going on.

  • Source de l'avis 
  • Publié le 17/02/2018
Charles N.
Charles N.
Assistant Manager
Automobile
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2017

"Wonderfully easy"

Avantages: Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy

  • Source de l'avis 
  • Publié le 12/12/2017
Jannatin N.
Jannatin N.
Student
Design, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/09/2020

"Got a Business? Workers and Employees to keep track of? This is your best help!"

Commentaires: Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

Avantages: This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

Inconvénients: I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.

  • Source de l'avis 
  • Publié le 09/09/2020
Josheoni K.
User
Services sans fil, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/11/2020

"Free and Easy to use"

Commentaires: My overall experience is okay what I recommended to my family and friends as of right now no. I personally think that Branch should add a little bit more options and definitely have that online customer service chat whether it being live or a robot. Thank you

Avantages: What I liked about branch is that it's simple and easy. I've only use this for a couple of months and I have not ran into any major problems. I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800 customer service, you can add funds, you can move funds, link to Google pay, and you can even ask for a Payday advance. That's if you qualify.

Inconvénients: No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple. Like for example when you want to add funds if you're adding from a bank account it will take three to five business days and for me that's way too long. But also concerns me is that there is no setting to manage alerts for example every time a money is being taken out or my card is being used at the store I want to get an alert so I know with branch there's no settings whatsoever. My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed. now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the following morning when I'm at work. I want to take care of the issue right then and there with most banks such as Wells Fargo is 24/7. I feel if the customer service is not there then you're never going to be serviced the way you should as a customer. I mean without customers there's no business.

  • Source de l'avis 
  • Publié le 21/11/2020
Chad K.
Shift Supervisor
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/10/2017

"Great way to connect with employees Ina way that is inclusive and easily accessible."

Commentaires: Just the ease of accessibility in which I have to communicate with all employees at one time.

Avantages: Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

Inconvénients: There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

  • Source de l'avis 
  • Publié le 06/10/2017
James T.
ASM
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 15/02/2018

"Fun program good platform"

Commentaires: The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Avantages: The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Inconvénients: The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages. Also, the coverage tools could be improved by typing in times rather than the rolling clock input

  • Source de l'avis 
  • Publié le 15/02/2018
Utilisateur vérifié
President/Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 02/11/2017

"I found Branch to be easy to network with all employees"

Commentaires: Having problems editing and changing position and business.

Avantages: Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

Inconvénients: I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

  • Source de l'avis 
  • Publié le 02/11/2017
Grayson B.
Barista
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/06/2018

"Perfect for Connecting With Work!"

Commentaires: Reminders about shifts, new information from store supervisor, other things important to my job.

Avantages: What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.

Inconvénients: There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.

  • Source de l'avis 
  • Publié le 15/06/2018
Bailey C.
Customer Service
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 18/01/2018

"I used Branch Messenger to receive updates from work, and stay updated by my managers"

Avantages: What I liked most was the ability to post schedule changes or swap with another person, request days off, and the ability to contact my co-workers when I don't have their number. Branch was very easy to use also, and easy to navigate. I also enjoyed how there was different settings for viewing the times I worked in a week, and how you could add someone else to the timeline and track their schedule as well.

Inconvénients: What I did not like s much was on the comments some people would leave, you could not view who liked what exactly.

  • Source de l'avis 
  • Publié le 18/01/2018
Alyssa N.
Alyssa N.
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 05/07/2018

"overall this is pretty useful for working at a place with a lot of people you don't know well."

Commentaires: the biggest benefit is being able to communicate with my team in an organized way rather than just a giant group chat that inevitably gets off track.

Avantages: I like the activities board. I like that people can post a general post to everyone without it being in your messages. i also like that you can individually message anyone, it's very useful especially when you don't know anyone when you first start.

Inconvénients: the individual messaging is pretty glitchy, i hate that i cant send emojis and half the time if I'm trying to have a conversation i need to restart the app to get it to load the new message sent to me. i also hate that i cant adjust my shifts. if I'm covering someone else's shift i want to be able to manually add that in, or vise versa. I also hate that in shift coverage it is filled with a bunch of old stuff from months ago, there should be a filter to automatically get rid of them once the date of the shift in question has passed. i also would like if in the comments for posts on the activity bored you could comment gifs and such

  • Source de l'avis 
  • Publié le 05/07/2018
Angela S.
Lead technician
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/10/2017

"Love using this app, helps keep my team informed and gives a better source of communication open"

Commentaires: We have a setup in our system for employees to get schedules but as I've seen not many stores use it because too complicated. This app is so much easier, faster and accurate

Avantages: How easy it is to share info with my team. How there are so many ways to communicate with team and they can also keep in touch with other coworkers. Once I post a schedule I like how fast it posts and also sends alerts to others.

Inconvénients: Not all my coworkers can join app. Some phones aren't capable.
Also sometimes it's hard for new employee to find store in search

  • Source de l'avis 
  • Publié le 03/10/2017
Travis D.
Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 30/01/2018

"I like it a lot but for the very simple features!"

Commentaires: Really easy for me to use, it reads schedules very easily and is very accurate. Wish it could customize how many hours in advance. Before shift and change the alert type so could be like alarm

Avantages: Easy to get the schedule out. I like that it sends out a notice once the schedule is posted. I like that It's easy to post the schedule by simply uploading a picture.

Inconvénients: Multiple people can delete the schedule. I don't like how the schedule swap works. It seems a bit cumbersome and hard to use. We end up just doing it in store. It's hard to keep up with and easier to use in chat. Also have issues with loading sometimes where I have to log out completely out of app and then log back in.

  • Source de l'avis 
  • Publié le 30/01/2018
Jennifer B.
Barista, Supervisor
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 27/08/2018

"Almost there"

Avantages: It is very easy to use, and there are some great features.

Inconvénients: Messages do not always send right away, I once received a message 3 months after it was sent... Sometimes Branch does not read a posted scheduled picture correctly, which is confusing for some staff. It cannot differentiate between people with the same first name.

  • Source de l'avis 
  • Publié le 27/08/2018
Samuel T.
Operations Manager
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/05/2017

"Perfect for normal use to post weekly schedules for team"

Commentaires: Daily alerts, scheduling made easy.

Avantages: Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus

Inconvénients: Ability to modify based on the company that uses it lacks. Being able to separate pharmacy schedules and front store schedules would be optimal. Separate profiles for front store and pharmacy so communication is filtered. A to-do section for the teams would help improve store productivity.

  • Source de l'avis 
  • Publié le 25/05/2017
Derrick G.
Supervisor
Vente au détail, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 18/01/2020

"Branch"

Commentaires: Great overall experience so far so good

Avantages: I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Inconvénients: Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

  • Source de l'avis 
  • Publié le 18/01/2020
Brad F.
owner
Divertissement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/10/2018

"Great app with free features"

Commentaires: We have had a great experience using Branch. Besides the scheduling, it is an awesome tool for communicating with coworkers and pushing out important notices.

Avantages: The app easily allows us to schedule our employees and push out communications in a snap.

Inconvénients: It would be cool if this app also had an optional clock in/clock out feature.

  • Source de l'avis 
  • Publié le 30/10/2018
Santana N.
Team Memeber
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/06/2018

"Great way to find out when I work and communicate with team members"

Avantages: The app is very easy to use and self-explanatory. being able to scroll through it and find out what days you have to work is great.

Inconvénients: Sometimes runs slow sometimes and closes out on its own. You might have to reopen it. It would also be nice if it had a night mode.

  • Source de l'avis 
  • Publié le 25/06/2018
Allison H.
Shift Manager
Produits alimentaires, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/09/2017

"Branch is a great app! It allows me to stay connected to my coworkers even outside of work."

Commentaires: Using Branch allows me to connect with and keep in touch with my team more than I have in the past. We are able to share updates, alerts, and tips through the app. During Hurricane Irma, when we all had to stay home or evacuate, Branch kept me in touch with my whole team and I knew they were safe.

Avantages: The thing I like most about Branch is the ability to connect with my coworkers through posts and updates. Communication has greatly increased in my team since we all downloaded Branch.

Inconvénients: My biggest criticism about Branch is that the functionality could be a bit better. The way my team uses it is more like a social networking tool, and sometimes it's difficult to post pictures because they have to be cropped to fit a square. Additionally, I'd like the ability to post links and share GIFs. Also, posting my availability comes with a challenge, because the app does not allow me to post shifts that start with a PM hour and end with an AM hour. I have not been able to post my availability for this reason.

  • Source de l'avis 
  • Publié le 20/09/2017