Avis clients sur Eventsquid

Wish we would have discovered Eventsquid sooner!

Commentaires : On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Avantages :

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Inconvénients :

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

Flexible platform for creative managers

Commentaires : The support team and leadership have been great to work with - I feel really supported and am proud to have brought this service and platform to my organization. We have since adopted EventSquid as our enterprise-level event management system. We're excited to continue learning the platform and the many needs it can meet.

Avantages :

The flexibility within the platform to customize and configure pathways and events just the way you need them is great! The user experience is smooth and appears seamless on mobile or desktop - that's a necessary feature for this type of platform. The admin side of the platform is fairly straight-forward and simple; you won't need an IT expert to use and deploy this platform. The support from the EventSquid team is what puts it over the top!

Inconvénients :

With so much customization, there is a bit to explore and can be overwhelming. The VEO seems promising but we haven't been able to quite figure it out with the video-conferencing platform and types of services we offer. There are just a few things here and there that the platform does (registration timeouts, inability to automate email/attachments in confirmation emails, not saving submissions, etc) that are a little frustrating, but nothing unexpected from a new platform.

Great features and functionality, issues with user-compatibility

Commentaires : It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.

Avantages :

It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Inconvénients :

It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

We just finished our first year and signed up for year 2!

Commentaires : We processed over 1500 registrations with very little complaints and system issues.

Avantages :

The easily customizable forms, ability to quickly contact registrants, payment processing, dashboards, reports, and pricing are all great features of Eventsquid

Inconvénients :

I would like to be able to pull a report to look at a year's worth of data. We would like an opening for item, when selecting the type of event. We noticed that it doesn't appear that you can add sponsorships with an event.

Eventsquid makes it personal!

Avantages :

Our organization was planning to host an event of 2,000+ attendees, and we knew we had to have a registration and management software that could keep up with our demands, especially since our event is incredibly complex. After comparing and contrasting many options, we did decide to take the plunge with Eventsquid. Its offerings, ease of use, price point, and support staff really stood out when making the final choice. In fact, the staff and leadership of the company really made the difference, compered to the other companies and options. They were patient and understanding, and always ready to help and assist us with any questions or concerns we had. You aren't just another client or just a number with Eventsquid, they make it personal from the start and for us, that made all the difference!

Inconvénients :

The reporting and statistics portion of the software left a bit to be desired. A lot of information is certainly available, but customizing the reports and nailing down specific data was difficult and sometimes simply not possible, due to the limitations of the software in categorizing the stats and figures. Also, when searching for specific attendees that have registered, to make edits or gather information, the search criteria has to be entered exactly as is was entered by the attendee originally. This makes searching for some attendees not very user friendly.

Very Glad I Found This Software!

Commentaires : This software has saved us countless hours in every aspect from setup to tracking to reporting to billing. We set up 3 different registrations - for clients, business partners, and employees - repeating some questions in all 3 but then easily making them unique for each type of registrant. Simple! And I cannot say enough about their customer service. Every single person we've worked with is pleasant, professional, knowledgeable and helpful. Tickets are turned around in a very reasonable amount of time, and when we recently experienced what we thought was a crisis right after we launched our virtual conference (another amazing set of tools for users and attendees) (the crisis was self-inflicted, I will say), EventSquid personnel immediately jumped on a Zoom conference with us, in a matter of minutes diagnosed what we had done wrong, and got us back where we needed to be. This all happened between sessions so our mistake was rectified before all but a few attendees knew anything had been amiss. Eventsquid's team is all about customer service and they will not let you down!

Avantages :

Eventsquid (ES) has given us amazing event organization capabilities at an incredibly reasonable price. The features rival those of systems that cost 5-6 times as much, and its presentation of info to our clients and business partners is very professional looking and easy to use. We set up very sophisticated agendas in it with dozens of sessions, spread across 6 different meeting rooms and many sessions running concurrently. ES won't allow you to accidentally schedule two sessions in the same room at the same time, nor allow you to schedule the same speaker in two different sessions at the same time. It is very easy to set up speaker profiles complete with photos and bios, and once you define your agenda and assign speakers to all the sessions, when you click on a speaker, you'll see all the sessions that person is delivering, where, and when. And it builds your mobile Wapp at the same time! No extra work! The system allows you to send emails to all you invited, or to any subset: send an email just to business partners who have registered; or send an email just to invitees who haven't registered; etc. It keeps track of all the messages you sent and allows you to send them again as is or modify them and send as a new message. The reporting capabilities are very strong and easy to use. You can tell everything from who registered to everything they registered for, the options they selected, the permissions they are giving, etc. Billing is amazing as well!

Inconvénients :

There is nothing we really don't like, some feature just take some getting used to like any other software package. On a recent, sophisticated setup, I made the mistake of setting up our sessions in registration setup before I created them in agenda setup and then found out the agenda has to be done first. There was no converting the work I had done - my bad. We've opened a few enhancement requests and in general are pleased with the way they've been handled. Some have been added to the software, we've been given workarounds for others, and there are a few that are still on a future possibilities list. We could not ask for more than that.

Eventsuid is still rocking it!

Commentaires : Overall, we love Eventsquid! The price is fair and we are looking forward to renewal!

Avantages :

Integration was easy, the team at Eventsquid is very responsive to questions. Over the last year, we have learned several features that we didn't know the software was capable of and we plan on renewing for another year with them.

Inconvénients :

Nothing about Eventsquid is difficult. However, the exhibit booth layout section can get confusing if you don't know what you're doing. The E.S. team is always available for us to ask questions & get ideas on the best way to use certain features.

All in One Solution

Commentaires : We have had a great experience with EventSquid. We have recommended the platform to our sister regions who now use it and to others that put on events.

Avantages :

Creating a simple event structure is very easy. I enjoy the fact that I do not have to pay ala carte for features and this platform is an all in one solution.

Inconvénients :

There is a bit of a learning curve in the beginning and multifaceted events don't always work perfectly. It also does not integrate with other services like ExpoBadge.

Makes Conference Time Easier

Avantages :

Online registration and payment processing; event website all in one.

Inconvénients :

We have some users that do struggle with registration but some of that is due to not reading the instructions thoroughly.

Eventsquid will work for you. It does for us!!

Commentaires : It has been fun, pleasant and satisfying

Avantages :

Ease of use, good support, customizable and flexible yet robust

Inconvénients :

It meets all of our needs. It is fully functioned for our virtual events

Eventsquid helped us move our conference from a regional to an international event!

Commentaires : We feel very fortunate to have found Eventsquid about 6 years ago! We were at a point in time when we were growing and needed professional software that would allow us to achieve our goals. It has exceeded our expectations and we consider them a critical partner as we grow each and every year. If you are looking or an event management company that won't break the bank or be too corporate focused but has the sophisticated technology needed to grow then I highly recommend Eventsquid. they know us, they get us, and they have the technology to make us go beyond our hopes and dreams.

Avantages :

There are so many green features that allowed us to offer an incredible, simple and intuitive experience for our attendees and potential registrants. the newest feature we have used is the Virtual Event option. We have used this for the last two years and it has allowed us to offer a hybrid event of the highest quality. the growth and scalability of our conference has been significant due to this offer from Eventsquid.

Inconvénients :

Our team truly enjoys the software and if there are features we would like to see the Eventsquid team is open to hearing that and they also help us to see how to solve the problem with their existing functionality as we often just don't realize the functionality is there.

Strongest Solution for Associations and Member Organizations

Commentaires : The EventSquid team leads with terrific support and backs it up with a very robust solution, regular improvements, and frequent additions to the features and functionality. Our events vary from local meetings with 4-40 people up to week long major events and seminars of several hundred people. If EventSquid didn't support out of the box a particular way we wanted to charge our members or do break outs or promotions, then they would take the time to understand the use case and we almost always found a way to do it or saw new functionality released in time for us to use for that event. The CEO is intelligent, cares deeply about customer satisfaction, and drives the entire team for constant improvement. The solution has come a long way in the year and a half we've been a client and we look forward to the continued release of exciting new capabilities. If you only do one event a year, EventSquid should be strongly considered. However, if you have more than 1 event a year with some of the same attendees, there isn't a better solution to support your members. My 4 Star ratings reflect most on the complexity of any event system. EventSquid is about the easiest I've seen to use for large events. The Quality and Functionality Scores reflect that EventSquid is earlier in their development than some of the other leading solutions in this space, but EventSquid has been rapidly closing any gaps and has some exciting capabilities that most of the other solutions lack. Michael and his team at EventSquid have been a true and valued partner to us, which has been invaluable to the events side of our business.

Avantages :

Member driven with member history and profile capabilties. Ease of use and flexibility.

Inconvénients :

Some of the mobile aspects and integration, all of which have improved greatly and have additional improvements and capabilities coming on the roadmap.

Bar none, it is the best registration software on the market.

Commentaires : Our meeting planning firm has been using EventSquid for years now, with clients such as Comcast Business and Qdoba Mexican Restaurants. It's extremely user friendly and the quality and functionality, in our opinion, can't be beat. On the rare occasions when we have run into issues or need something improved in the software, they have listened to us and whatever the issues have been, they addressed them within 24 hours. Their customer support is over the top. Their development on improving the software continues on a daily
basis. We love this software and will never consider using another one. I can't express it enough. It's the best on the market.

Avantages :

Ease of use. Cost. They bid on a flat fee basis, program by program, after much discussion about what the client needs. They are the most cost effective in their space.

Inconvénients :

Can't think of one.

Thank You Event Squid

Commentaires : Our overall experience has been great. They are great to work with and good at responding to support questions. While there are some drawbacks to the program, overall it's functionality is very good.

Avantages :

We like being able to use one platform for exhibitor and conference attendee registration - as well as have all of that information populate into a website specifically for our event (which doubles as a conference app). All of the safety features to help walk someone through the registration process are a real plus as well.

Inconvénients :

The exhibitor specific registration part is very basic and has little flexibility. It would be great if it could be configured like the attendee registration. We've made it work for us by making exhibitors an attendee type and having them register that way. Setting up the various registration types can be confusing and time consuming - however EventSquid's support has been very helpful. It would also be nice to have the ability to import session information instead of having to input it all manually.

Our experience with EventSquid has been great! They are great to work with and very helpful!

Commentaires : It's made registrations for our events so much easier than ever before. It makes it helpful to have a website our attendees can go to for information and registration. I love that we can send out emails and surveys directly from the software. It truly makes communicating with our guests very efficient and effective.

Avantages :

Once you get used to setting up an event, it's very easy to use and navigate. It has most everything we need for events and makes the registration process for events seamless. They take all of your suggestions into consideration and the help desk is very responsive and fast!

Inconvénients :

There are some things that we would like to update but cannot as they are standard across the board. However, their software development team takes everything into consideration and they are usually able to help out with any customization we need.

No Brainer

Commentaires : EventSquid has so many easy to use tools that an event coordinator or promoter would be truly missing out if they did not use it. The support staff is extremely helpful and very responsive. I have no fear of diving in knowing that I have their team standing by to help with any questions I have. I can't say enough about this platform and team...top notch!

Avantages :

Full of features and benefits

Inconvénients :

Seems like a lot to take on at first but so intuitive and thought out that you get the hang of it quickly.

Customizable, Structured, Logical, and Intuitive!

Avantages :

The customizable nature of EventSquid makes it an adaptable platform that can be used for almost any nature of event. As a non-profit event planner, I need a platform that works well for social events, trainings, conferences, and free events, and EventSquid registration forms can be tailored to fit the needs for a broad range of events.

Inconvénients :

Currently, the Communication Center does not have the types of design features that I would prefer in an event email, so I have continued to use the Mailchimp platform for event communications. The Communication Center does however have enough customization to send a utilitarian event email, and will do the job.

Learning the Ins and Outs of Eventsquid

Commentaires : Our finance department has a much easier time with Eventsquid than other platforms, especially for tracking payments.

Avantages :

Our team has been using Eventsquid now for over one year. We really like the ease of use and the report system. As with any new system, we have had a learning curve, but the customer service with Eventsquid has been prompt and the corrections were easy. Our big conference serves approximately 400 participants with three breakout sessions containing seven workshops each, and the system handled the set-up without issues!

Inconvénients :

Our learning curve is my least favorite part. We learned a lot from our conference last month.

Happier Atteedees

Commentaires : The use of Eventsquid reduced our workload of responding to attendee questions by at least 80%.

Avantages :

Our 800 attendees expressed their great delight in the ease of using Eventsquid to sign up for our annual training events. Attendes appreciated the on site features like access to their agenda and site maps during the event. Pre-registration and on site registration for our event team was exponentially improved from our former in house web site platform.

Inconvénients :

Fairly steep learning curve to get started. A few administrator tools need more development.

Lisa Monchunski Operation for AXS

Commentaires : I find Event Squid extremely easy to use and reporting has been more detailed. I use the system on a daily basis for all our event needs .

Avantages :

Easy use.

Inconvénients :

I dont have any issues.

Great overall experience!

Commentaires : EXCELLENT! I highly recommend the Eventsquid platform and know that the white glove experience we received from their staff will be felt with any client they work with.

Avantages :

Our company offering a cloud-native solution ourselves we found the Eventsquid platform to intuitive and easy to set up and manage events of all sizes. We came with an urgent need to have something stood up and an event created and ready for registrations within a week, and their staff really delivered!!! Not only did the application get set up, but their staff ensured we had everything needed to make the event a success, followed up with us before, during, and after the event to provide assistance. What a great company!

Inconvénients :

None. After our first event, we did have some enhancement suggestions and their staff eagerly listened and provided feedback to us on their plans moving forward.

We used Eventsquid for our Startup Pitch Event

Commentaires : We only had very short time to launch the online registration platform after we chose Eventsquid was our preferred platform. Despite a limited time to develop our event website on Eventsquid, it went very well, thanks to very helpful support consultants at Eventsquid.

Avantages :

Eventsquid is a reasonably priced event management package that allowed us to organize a video conference event with multiple real venues where we had attendants for networking. The software is flexible enough to device some work arounds to come up with highly demanding requests from our end. Since this was our first time use of Eventsquid, we will be exploring ways to adopt other functions, such as QR code based check-in process, which we were not able to use this time.

Inconvénients :

Our event encompasses different time zones with multiple languages. As of right now the largest number of attendants come from Japan, but Eventsquid is unable to use information in Japanese. This needs to be improved. We also treat all of our attendants as if they are ALL speaking guests. We may have to ask Eventsquid to help us organize this special situation.

EventSquid is very useful and affordable.

Commentaires : Very good.

Avantages :

I am not usually very technically savvy, but I found this software to be pretty easy to learn and to maintain event sites with minimal input and professional looking. It was also within our nonprofit's budget.

Inconvénients :

Perhaps being able to customize fonts and logo sizes a bit more.

Great Event Management App at a Great Price

Commentaires : We have used just about every major event app out there on behalf of clients, when it comes time to choosing our own, we come back to EventSquid each and every time.

Avantages :

I liked overall the full feature set at a great price - from a company that fully supports the product from right here in the US with immediate and excellent response.

Inconvénients :

Sometimes the full feature set is so powerful that the UI is overwhelming. This is easily fixed once one is trained in using it, but it's not dead simple immediately.

Great Product for a Great Price

Commentaires : Eventsquid has helped me become more efficient in communicating event information to the attendees, getting accurate travel details, consolidating all events into one database, and providing the ability to do everything - from the website, to messaging certain groups, to the mobile app, to live voting, to sending a post-event survey - myself. It's a one-stop shop and has been great!

Avantages :

The annual licensing fee that does not require me to estimate my number of registrants ahead of time, unlimited events and administrators, and the fact that a mobile app is included with each event.

Inconvénients :

It would be nice to have a little more creativity as far as graphics and fonts.