En savoir plus sur Yooz

Yooz est la solution Cloud de dématérialisation et d’automatisation du processus Purchase-to-Pay la plus intelligente, puissante et facile à utiliser.

En savoir plus sur Yooz

Avantages :

The integration is great. The auto matching feature is crazy simple.

Inconvénients :

I have occasional trouble when using on my cell phone.

Yooz - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,3
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,0/10

Yooz a reçu une note globale de 4,4 étoiles sur 5 d'après 151 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (151)

Bertrand
Group Operations (Pays-Bas)
Gestion des investissements, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Je ferais un autre choix post 18 mois d'usage

3,0 il y a 2 ans

Commentaires : Le commercial nous a vendu en juin 2019, un outils intégrant flash player (qui disparaissait fin 2020) sans nous en informer. Nous devons bien sur 6 mois après supporter le cout d'une migration (aucun geste de la part de Yooz)

Avantages :

Logiciel assez simple d'utilisation La connection à travers un raccourci web est très perfectible

Inconvénients :

Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .

Réponse de l'équipe de Yooz

il y a 2 ans

Bertrand, thank you for taking the time to leave a review for your experience with Yooz. We are happy to say that we have been able to address your concerns with the recent launch of our new and improved features and user experience Yooz Rising! The new user experience hosts a number of ways to customize both the look and feel of your platform as well as the workflows. Yooz Rising is not Flash-based so that is no longer an issue but we also have a browser solution called OnlyYooz that our clients can use to run their current version of Yooz until they are migrated over to Rising. We have been communicating these changes and the new UX launch to our clients since the end of last year via emails and in the monthly Yooz Insider (client-only) webinars. We will double check you have been receiving all of these communications. I have passed along your feedback to our Customer Relationship team as well as your account manager and they should be reaching out to you directly. The Yooz Team

Véronique
Directrice comptable (France)
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Gain de temps et de papier

4,0 il y a 10 mois

Avantages :

La mise en place a été rapide. L'accès en mode SAAS permet une connexion de n'importe quel lieu et à tout moment ! Tous les interlocuteurs de la chaine d'achat peuvent s'approprier ce logiciel. L'historique ne se perd pas. Le service comptable a gagné 5 jours de travaux "à faible valeur ajoutée" et économisé 40 Kg de papier dès la première année.

Inconvénients :

Les extractions ne sont plus aussi simples avec la nouvelle version. L'ergonomie n'est plus aussi intuitive. YOOZ est victime de son succès, l'assistance n'est plus aussi disponible.

Emmanuelle
Responsable Comptable (France)
Immobilier commercial, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Avis YOOZ

4,0 il y a 11 mois

Commentaires : Outil très simple d'utilisation au quotidien.

Avantages :

La facilité d'utilisation du produit est un réél atout.

Inconvénients :

Le manque de flexibilité et d'ergonomie dans les statistiques et indicateurs de suivis Pas toujours évident à faire s'adapter avec les contraintes de l'entreprise et de ses autres logiciels comptables

Luc
CEO (France)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Promesse non tenue

2,0 il y a 6 mois

Avantages :

Propose de simplifier la transmission des pièces comptables

Inconvénients :

Les pièces sont mal lues, on perd un temps fou à repasser dessus.

Bryan
Bryan
Financial Controller (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

True OCR technology. Ease of use and good customer support.

5,0 il y a 6 ans

Commentaires : Elimination of the paper invoices. Quicker processing time of invoices. Less manual effort. Ability to approve invoices anywhere internet is accessible. True OCR technology reading the bills. Saves my Accounts Payable staff time allowing for redeployment of internal resources.

Avantages :

Ease of use. Ease of implementation. Training excellent. Good customer support. Mobile app. Ease of delegations for employees on vacation.

Inconvénients :

Dashboard cannot be customized. Limited metric data. No data on comparable companies in size, industry, or spend.

Réponse de l'équipe de Yooz

il y a 6 ans

Thank you for your Yooz review on our cloud-based AP Automation solution. We value our Yooz client champions and really appreciate you taking time to provide a review. One of the many strengths of the Yooz platform that you pointed out, is our intelligent OCR feature that continues to learn (gets smarter) with ongoing use. Recently, PayStream rated our reporting features as one of most robust reporting platforms currently offered in the AP Automation space. Rest assured, continued development is on our road map. As always, if a customer needs a customized report, our Yooz client success manager can create and automatically send. Thanks again for providing a review on Yooz! Have an amazing holiday season.

Kristen
Staff Accountant (É.-U.)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Yooz Review

4,0 il y a 3 ans

Commentaires : We love the document storage in Yooz and the ability to communicate with coworkers and have the conversation "on the record" with each invoice.

Avantages :

We love that Yooz holds documents and invoice images to help us toward our goal of going paperless

Inconvénients :

The push ups for us is that we have to manually export from each company while being logged into each company in QBs individually. We have around 30 companies so this can be very time consuming.

Alternatives envisagées : BILL

Pourquoi passer à Yooz : The controls and ability to show invoice history.

Réponse de l'équipe de Yooz

il y a 3 ans

Thanks for sharing your experience with the Yooz solution! Glad to see you're enjoying the product. We're here to help if any questions arise or you'd like to inquire about additional features. If you haven't done so already, please join our Linkedin User discussion group and attend our monthly Yooz Insider client exclusive, interactive live webinar hosted by our COO. www.GetYooz.com/resources.

Katrina
Accounts Payable (É.-U.)
Automobile, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Yooz overall is helpful for reporting/viewing past invoices

3,0 il y a 5 ans

Avantages :

ease of reviewing past invoices for reporting, formatting is easy to look things up, organization for different companies good

Inconvénients :

system is not good at recognizing vendors, amounts, etc, Yooz stamps not good for recognition, inconsistent

Réponse de l'équipe de Yooz

il y a 5 ans

We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail him directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

Wilfried
Financial Director and Comptable (Burkina Faso)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Yooz review

5,0 il y a 4 mois

Avantages :

Easy to use and easy to master. The connection through a web shortcut is fast. Customer support is excellent

Inconvénients :

Although it is easy to use, the software has difficulties in customizing the dashboard. The yooz software is also a bit expensive which minimizes the use of minimal companies and the price will have to be reduced

Kate
Account Specialist (É.-U.)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

New Customer

4,0 il y a 7 mois

Commentaires : Over all great customer support and communication. We like that our rep listens to our needs and helps us find solutions within Yooz

Avantages :

We like the PO to invoice matching. We also like the linkage between Aplos and Yooz

Inconvénients :

We are new to the program and have not dove deep into the program yet.

Krisell
Accounting clerk (Canada)
Automobile, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Yooz Integration

4,0 il y a 7 mois

Commentaires : "Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.

Avantages :

I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.

Inconvénients :

I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.

John
IT Dir (É.-U.)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Yooz is essential

4,0 il y a 6 mois

Commentaires : Overall Yooz has been responsive and been good but could use some more resources in their support model.

Avantages :

Being able to automate the retention of documents and details is a game changer. We used to manually scan invoices and this process never was consistent and had holes in the process. Now With Yooz we can be assured all backup is retained and this helps control and management of expense

Inconvénients :

This biggest trouble was the in the begging the learning process for having invoices OCR and getting the correct info to come through to the system. Still has some room for improvement but AI always is getting better.

Forrest
Senior Staff Accountant (É.-U.)
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Up to Date/Moderm Software and Customer Support - Really puts AP Software into a new GEN

5,0 il y a 6 mois

Commentaires : Overall the team has been great and really worked with us to make customization happen. A++

Avantages :

Love the OCR/AI features of this software and the ease of import documents. When we enter invoices, about half of the items are already coded or recognized!

Inconvénients :

AP reporting could use some improvements and OCR some fine tweaking but overall no major complaints. Yooz has been great!

Cyriaque
Founder (Burkina Faso)
Internet, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use yooz review

5,0 il y a 2 mois

Avantages :

Yooz is an easy to use software presents a fast and more secure cloud solution. The financial reports are interesting because it helps us a lot and the features save us time and money.

Inconvénients :

Price not high, yooz presents some difficulties but not enough to minimize it. But we use it well

Assimi
Marketing and communication director (Burkina Faso)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use, yooz review

5,0 il y a 3 mois

Avantages :

Easy to use software. First of all it has a user-friendly interface, then it has a lot of reliable features and finally it has free trial which is favorablem. It is really cool this software

Inconvénients :

Software difficult to use for beginners although it has free version it is also cheap monthly. But it is still not bad

Felicia
AP Manager (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

YOOZ AP Automation

4,0 il y a 5 ans

Commentaires : It has helped tremendously with our AP processing. I have been able to increase productivity and accuracy and save money by not having to hire additional personnel. The company is very customer oriented and helpful.

Avantages :

Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.

Inconvénients :

Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.

Réponse de l'équipe de Yooz

il y a 5 ans

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Reach out any time for support, as Yooz is a very client-centric company. Be sure to check out our monthly webinar series, exclusively for our clients - The Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and answer questions. Thanks again for being an amazing client.

Stefany
Accounts Payable (É.-U.)
Automobile, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This software makes my job more efficient

5,0 il y a 5 ans

Commentaires : saves me time on my work load to be able to work on other things.

Avantages :

I like that everything can be tracked from what time/date it enter the software to what time/date of when it got approved.

Inconvénients :

The one thing I don't about this software is the reports. There is not a lot of choice on what to run as far as running multiple vendors.

Réponse de l'équipe de Yooz

il y a 5 ans

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Happy Yoozing! Melissa Hendrick, VP of Marketing

Ali
Manager (É.-U.)
Comptabilité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Its a nice software and pretty easy to use. there could be a lot of improvement in it.

4,0 il y a 5 ans

Avantages :

The software is easy to use, the OCR works good, the capturing options including email and others work flawlessly most of the time

Inconvénients :

No reporting tools available, could be better if they separate invoice types like utilities so that one can track utility bills easily. Admin side or manager reports portal is missing.

Réponse de l'équipe de Yooz

il y a 5 ans

Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straightforward and simple to use, making your life easier! We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail him directly at max.raynal@justyoozit.com. Finally, with our new Yooz Insider webinar series, exclusively for Yooz clients is a great way to learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A - conducted monthly. We look forward to finding a solution.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customer service is responsive and easy to work with

4,0 il y a 5 ans

Avantages :

No longer have to issue payments for our payables because of interface with Yooz-Nvoicepay-Sage.

Inconvénients :

no international payments

Réponse de l'équipe de Yooz

il y a 5 ans

We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. Yep here at Yooz we take serious pride in our commitment to customer service and support. Glad you had a great experience! Let's chat about our the status of our international payments road map. Inviting you to reach out to us at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing Melissa Hendrick, VP of Marketing

JUAN
AP Analyst (Mexique)
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Yooz is excelente for AP workload

5,0 il y a 5 ans

Commentaires : Makes every day task in AP easier.

Avantages :

Easy to handle for accounting team and operations team. The approvers review everything very fast, this shortens the workload.

Inconvénients :

Sometimes is a litte bit slow, or the documents are not shown correctly. For example, it change the date from another countries. (i.e. UK, where the date is day/month/year. It changes to month/day/year)

Réponse de l'équipe de Yooz

il y a 5 ans

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Registration is available on the Yooz website under events. Your change date issue is a great item to raise during one of these webinars. Our next one is 2.14.18 - hope to see you there! Melissa Hendrick, VP Marketing

ANDREA
Accounts Payable (É.-U.)
Automobile, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes life easier

4,0 il y a 4 ans

Commentaires : 99% of the time it works great and there aren't any issues

Avantages :

I like that I don't have to file hard copies any more, and that it makes my life easier and faster to process my invoices.

Inconvénients :

Sometimes there are weird glitches and it seems like it takes a while to get response from the support team

Réponse de l'équipe de Yooz

il y a 4 ans

Andrea, thank you for your wonderful review! We delight in hearing from our clients that our platform helps make your life easier. Please don't hesitate to contact me if I can be of assistance. I will share your support comment with our team, as I know they do try to be as responsive as possible - but sometimes delayed due to having to sometimes with with CDK support to resolve an issue. Thanks for being a Yooz Champion.

david
parts manager (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

its okay

4,0 il y a 5 ans

Commentaires : when it works, it works very well. too bad it doesn't work that well all the time.

Inconvénients :

doesn't learn as well as it should, even after a year it still doesn't recognize certain companies or sections. also, does not allow editing at all once submit is hit.

Réponse de l'équipe de Yooz

il y a 5 ans

Thanks for the feedback and for taking time to post your comments. We are normally known for providing a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re really sorry to learn of our shortcoming in your case. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. Happy Yoozing! Melissa Hendrick, VP of Marketing

Adam
Financial Systems Manager (É.-U.)
Internet, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best bang for the buck!

5,0 il y a 5 ans

Commentaires : As stated above, Yooz is the best option for our company to automate our accounts payable approval process.

Avantages :

I did a trial of many different accounts payable automation solutions and by far the best value was Yooz. For the price it offers a great amount of flexibility and has helped our team.

Inconvénients :

The only drawback is that it still uses flash to run in the web browser. They have said a newer version is coming that won't require flash, but for now users will have to activate flash in their browsers.

Réponse de l'équipe de Yooz

il y a 5 ans

Thanks for the feedback and for taking time to post your comments. We are normally known for providing a platform that is intuitive and responsive along with dedicated and responsive customer support. We also realize that we need to continue to innovate and improve our user experience, and have plans to release several new updates to our platform soon - so stay tune!f Melissa Hendrick, VP of Marketing

Grace
Executive Assistant (É.-U.)
Institutions religieuses, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes POs a breeze

4,0 l’année dernière

Commentaires : i love that it captures the data and inputs it for me - such a time saver.

Avantages :

Now that it is finally on the web - soooo much easier to open and use

Inconvénients :

I do not like receiving "late tasks" that are not mine - waste of an email and then when it is mine, I'm likely to gloss over it

Heather
Admin, Accounting Assistant (É.-U.)
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Jan 2023 Review

3,0 il y a 5 mois

Commentaires : Neutral

Avantages :

When software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed.

Inconvénients :

There is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught

Sam
Principal (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Yooz

3,0 il y a 5 ans

Commentaires : We were trying to solve the issue of lost invoices and time it takes for invoices to be processed. Yes, Yooz has solved our issue.

Avantages :

I like that the invoices are tracked in the process so I know where they are at all times. I also use the search function a lot in looking up invoices and when they were processed.

Inconvénients :

The user interface is very dated and hard to move through. You need to upgrade the look and feel of the programs. Also, you need to update the app, that is too clunky.