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Yooz est la solution Cloud de dématérialisation et d’automatisation du processus Purchase-to-Pay la plus intelligente, puissante et facile à utiliser.
The integration is great. The auto matching feature is crazy simple.
I have occasional trouble when using on my cell phone.
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Je ferais un autre choix post 18 mois d'usage
Commentaires : Le commercial nous a vendu en juin 2019, un outils intégrant flash player (qui disparaissait fin 2020) sans nous en informer. Nous devons bien sur 6 mois après supporter le cout d'une migration (aucun geste de la part de Yooz)
Avantages :
Logiciel assez simple d'utilisation La connection à travers un raccourci web est très perfectible
Inconvénients :
Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .
Réponse de l'équipe de Yooz
il y a 4 ans
Bertrand, thank you for taking the time to leave a review for your experience with Yooz. We are happy to say that we have been able to address your concerns with the recent launch of our new and improved features and user experience Yooz Rising! The new user experience hosts a number of ways to customize both the look and feel of your platform as well as the workflows. Yooz Rising is not Flash-based so that is no longer an issue but we also have a browser solution called OnlyYooz that our clients can use to run their current version of Yooz until they are migrated over to Rising. We have been communicating these changes and the new UX launch to our clients since the end of last year via emails and in the monthly Yooz Insider (client-only) webinars. We will double check you have been receiving all of these communications. I have passed along your feedback to our Customer Relationship team as well as your account manager and they should be reaching out to you directly. The Yooz Team
Logiciel de traitement de factures
Commentaires : Très bon logiciel, aucuns regrets de l’utiliser. Facile d’utilisation.
Avantages :
Logiciel facile d’utilisation, prends en compte toutes les données sur nos factures afin de facilité pour les prochaines.
Inconvénients :
Parfois il prends en compte les mauavaises informations ce qui peut entraîner des erreurs de saisies de factures.
Réponse de l'équipe de Yooz
il y a 6 mois
Thanks for your input, Cylinia! We're delighted you're finding our software beneficial and easy to use. We'll certainly look into addressing the occasional inaccuracies to ensure smoother invoice processing in the future. Your satisfaction is our priority!
Gain de temps et de papier
Avantages :
La mise en place a été rapide. L'accès en mode SAAS permet une connexion de n'importe quel lieu et à tout moment ! Tous les interlocuteurs de la chaine d'achat peuvent s'approprier ce logiciel. L'historique ne se perd pas. Le service comptable a gagné 5 jours de travaux "à faible valeur ajoutée" et économisé 40 Kg de papier dès la première année.
Inconvénients :
Les extractions ne sont plus aussi simples avec la nouvelle version. L'ergonomie n'est plus aussi intuitive. YOOZ est victime de son succès, l'assistance n'est plus aussi disponible.
Outil de gestion de factures
Avantages :
Gestion électronique des factures facilitées
Inconvénients :
Interface difficile à prendre en main. Recherches compliquées
Réponse de l'équipe de Yooz
il y a 6 mois
"Thanks for sharing your thoughts, Benoit! We're glad you find our electronic invoice management easy. We're committed to improving user experience and simplifying searches. Your feedback helps us focus on areas that need enhancement!"
Avis YOOZ
Commentaires : Outil très simple d'utilisation au quotidien.
Avantages :
La facilité d'utilisation du produit est un réél atout.
Inconvénients :
Le manque de flexibilité et d'ergonomie dans les statistiques et indicateurs de suivis Pas toujours évident à faire s'adapter avec les contraintes de l'entreprise et de ses autres logiciels comptables
Promesse non tenue
Avantages :
Propose de simplifier la transmission des pièces comptables
Inconvénients :
Les pièces sont mal lues, on perd un temps fou à repasser dessus.
Yooz capabilities.
Commentaires : I think the program has a lot more capability than our current use. We are looking to expand the capabilities to increase output and possible use in other areas of our company.
Avantages :
This software helps my organize process payable invoices quicker than opening emails and in-house mail and allows me to monitor the flow and address backlog that may accumulate. When went through a few iterations of having mail flow to the platform but have settled on our current approach which allows process to direct incoming invoices to the appropriate divisions for approvals.
Inconvénients :
Making vendors inactive that shouldn't be used is an issue. Also, Filtering how outputs look in Pdf and Excel can be challenging but looking up data is extremely easy.
Réponse de l'équipe de Yooz
il y a 6 ans
Marsha, thanks for being an amazing Yooz Champion! Our clients are the true hero's of our story! Thank you for the amazing review. We are thrilled to have The Oakwood Group as a client. In regards to your Cons, I will have one of our client support team contact you to see if we can make the needed tweak. Thanks again for reviewing us and for being a great client.
Yooz Integration
Commentaires : "Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.
Avantages :
I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.
Inconvénients :
I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.
Yooz has helped streamline and track for our business!
Commentaires : more efficiency and saved manual input time
Avantages :
Customer Service Outstanding! The integration is great. The auto matching feature is crazy simple!
Inconvénients :
Unable to add description box larger. When we update Quick books it doesn't always export all of the updates, then we have to manually do it. would like automatically update or match the Invoice with the multiple POs we get for multiple invoices, but same company?
Réponse de l'équipe de Yooz
il y a 7 ans
Amy, Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Check it out here: http://cloud.justyoozit.com/webinar-yooz-insider-02-2018 You also have a chance to share your tips, tricks, and best practices with other users. Thanks for being a Yooz champion! Melissa Hendrick, VP of Marketing Yooz
YOOZ AP Automation
Commentaires : It has helped tremendously with our AP processing. I have been able to increase productivity and accuracy and save money by not having to hire additional personnel. The company is very customer oriented and helpful.
Avantages :
Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.
Inconvénients :
Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.
Réponse de l'équipe de Yooz
il y a 6 ans
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Reach out any time for support, as Yooz is a very client-centric company. Be sure to check out our monthly webinar series, exclusively for our clients - The Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and answer questions. Thanks again for being an amazing client.
This program will definitely make things easier in the future when paper bills are eliminated.
Avantages :
Pros: I like that you can search for an invoice by vendor name or dollar amount. It is useful for reporting.
Inconvénients :
I am frustrated when invoices are stamped to be separate and when scanned they are incorrectly combined. It does not always recognize vendor names properly and invoices are not always separated properly.
Réponse de l'équipe de Yooz
il y a 7 ans
Thanks for your review! Here at Yooz we delight in helping to make the lives of our Financial partners easier. Freeing you up to expand the scope and effectiveness of AP operations! In response to the challenge you noted in the review...We have found that several user issues/challenges can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing
Overall a good software, there is a lot of automation and also the great OCR tool with a lot graphic
Avantages :
The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.
Inconvénients :
OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.
Réponse de l'équipe de Yooz
il y a 6 ans
Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier! Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have and share a few best practices to best leverage our platform. I will have someone from our support team contact you regarding the OCR issues you are having. If after the support team walks through some troubleshoot tips and your issue remains unresolved please contact me directly. My direct line is 469.334.4276. Thank you again for taking time to post a Yooz review on Capterra! Happy Yoozing!
Super useful accounts payable tool
Avantages :
Yooz is easy to use. The support staff is fantastic. I like that I can pull up any invoice we scanned, even by description if we can't remember the company name.
Inconvénients :
I wish I could sort by vendor name in the My Task screen.
Réponse de l'équipe de Yooz
il y a 5 mois
Dear Angela, thanks for your review! We're thrilled to hear you find Yooz easy to use and appreciate our support staff. We'll take note of your suggestion to sort by vendor name in the My Task screen. Stay tuned as it should be available in a couple of weeks...
Easy to use
Commentaires : Very good no problems at all, use it daily to download all my invoices. Project managers find it easy to go in and approve invoices as well.
Avantages :
how easy it is to find a invoice and download.
Inconvénients :
Maybe using different sorts for the dates.
Réponse de l'équipe de Yooz
il y a 5 mois
Hi Ely, Thanks for your feedback! We're glad you find Yooz easy to use for managing and downloading invoices. We'll consider your suggestion for different date sorting options. It's great to hear that project managers are finding it easy to approve invoices as well.
Interesting and fast
Avantages :
I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.
Inconvénients :
The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.
Yooz keeps all staff and management works efficiently.
Commentaires :
Excellent Software that helps our practice to be more efficient.
Keeps all staff aware of how much we can work without delay and be more effective for the company. All staff can be on the software and not be restrained.
This allowed me to share information with my colleagues in all aspects of the business.
Avantages :
Keeps everybody more effective and efficient.
Inconvénients :
I like everything about the software. Easy usage and very efficient. I can share information with all of my co-workers in other parts of the states. Therefore we can be more productive and more efficient by using Yooz.
Yooz is essential
Commentaires : Overall Yooz has been responsive and been good but could use some more resources in their support model.
Avantages :
Being able to automate the retention of documents and details is a game changer. We used to manually scan invoices and this process never was consistent and had holes in the process. Now With Yooz we can be assured all backup is retained and this helps control and management of expense
Inconvénients :
This biggest trouble was the in the begging the learning process for having invoices OCR and getting the correct info to come through to the system. Still has some room for improvement but AI always is getting better.
Yooz is great!
Avantages :
The time it saves to process invoices. It is so much easier to enter invoices into Great Plains with the addition of Yooz.
Inconvénients :
When documents come through that are not actual invoices. We have faxes that come through and they import into Yooz.
Réponse de l'équipe de Yooz
il y a 7 ans
Good vibes, love it! Thanks for the review. We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. I suspect the invoice issue noted, can be quickly resolved/addressed. Please feel free to reach out to support at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing Melissa Hendrick, VP Marketing
Great Up to Date/Moderm Software and Customer Support - Really puts AP Software into a new GEN
Commentaires : Overall the team has been great and really worked with us to make customization happen. A++
Avantages :
Love the OCR/AI features of this software and the ease of import documents. When we enter invoices, about half of the items are already coded or recognized!
Inconvénients :
AP reporting could use some improvements and OCR some fine tweaking but overall no major complaints. Yooz has been great!
Needs some work.
Commentaires : If we didn't have so many issues with implementation and after it would be a better system. Unfortunately, their tech support has not been able to solve many of our issues reported to them and some took almost six months before they confessed they couldn't fix it the problem.
Avantages :
The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.
Inconvénients :
There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.
Invoices
Commentaires :
Really enjoying the YOOZ program since 2015 -
Easy to process and still keep all managers in the loop -
Quick posting and keeps things very organized!!
Love it!!
Avantages :
I love the fact that we can be PAPERLESS and still keep all invoices stored for life - Less filing!!
Inconvénients :
The auto fill fills things incorrectly about 50% of the time - I feel this feature should be removed altogether
Réponse de l'équipe de Yooz
il y a 6 ans
Thank you for taking the time to review Yooz. Glad to see you're enjoying our solution and that it is helping Peterson Auto group. Here's to no more paper cuts! . Thanks again for the amazing review and for being an amazing Yooz Client Champion! Cheers.
Unknown
Avantages :
On my end I just approve what has been pushed thru yooz from my shop. But it is very quick and easy to learn and very fast process.
Inconvénients :
At this time I do not have anything that I do not like about it.
Réponse de l'équipe de Yooz
il y a 6 mois
Thanks for sharing your experience, Tonya! We're thrilled to hear that you find Yooz quick, easy to learn, and efficient for approving transactions from your shop. Your satisfaction is important to us. If you ever have any questions or suggestions in the future, feel free to reach out. We're here to help!
Easy to Yooz
Commentaires : Yooz has made accounts payable a much faster process for our dealership. Everything from the install and ease of use to contacting and getting responses from support has been top notch.
Avantages :
Yooz can be accessed via the web, so I can get into it on any computer. Being able to pull invoices super fast and always having them at my finger tips has been hugely helpful for us. I can process invoices as soon as I receive them and then the department manager can review and approve, it stream lines the process and cuts down on time to get invoices out and paid.
Inconvénients :
We have been using it for almost a year and I have not encountered a flaw or con yet.
Réponse de l'équipe de Yooz
il y a 6 ans
Thanks for your review! Here at Yooz we delight in helping to make the lives of our financial partners easier. Freeing you up to expand the scope and effectiveness of your dealership AP operations!
Great product
Avantages :
I like that I can get approvals from managers for invoices without having to do anything but upload them to yooz. All invoices can be correctly coded and signed off on before they even enter our accounting software program.
Inconvénients :
Credits do not export as credits, it automatically makes them a debit amount, so i have to be careful and change them myself.
Lyers and Thieves
Commentaires : This is a very unprofessional and dishonest company. The sales staff cannot explain specifications in detail and sells functionalities they do not have. Then they offer you to try it for free, but when we wanted to discontinue after a negative experience during the trial period they suddenly claim it is a one year obligatory contract, started charging our bank account and do not answer mails anymore.
Avantages :
We liked their promises, unfortunately none came true.
Inconvénients :
This must be the most unfriendly and confusing platform we have seen in years. Not intuitive at all to work with and very laborious to configurate.
Réponse de l'équipe de Yooz
il y a 6 mois
We appreciate your feedback and regret any inconvenience caused. Rest assured, we take your concerns seriously and will address them internally. We strive for transparency and aim to improve our platform and customer experience continuously. If you have any further concerns or queries, please reach out to us directly.