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Note moyenne

  • Note globale
    4,8 /5
  • Facilité d'utilisation
    4,7 /5
  • Service client
    4,8 /5

En savoir plus sur Optimo

Pour les billetteries et les guichets, la gestion hôtelière, la gestion de l'espace, les activités et les expériences, la gestion et le remboursement des bons.

En savoir plus sur Optimo

13 avis affichés

David B.
Founder and Managing Director
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/07/2018

"Super friendly and quick support from the initial consultation to implementation."

Commentaires: Mainly we can recommend this software to any event management company or a place that host event because this software is specially designed for massive events. we have implement this software to one of our client and they are very satisfied with the flow and the way this software work.
The comprehensive dashboard Giving more access to information and take better decisions.
Every feature of this software is well design to suit the specific needs. This software helps management team to forecast and prepare their place.

Avantages: Due to the module based system, we can select only what we need for running our business.

Inconvénients: No noticeable cons. When we face some implementation issues, we received very good support. So we don't have anything to mention here.

Réponse de l'éditeur

envoyé par Optimo le 13/08/2018

Thank You for your review.

  • Source de l'avis 
  • Publié le 12/07/2018
Utilisateur vérifié
Managing Partner
Événementiel, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/09/2018

"Experience of using OPTIMO"

Commentaires: I have used OPTIMO to unify revenue streams, improve management controls and increase sales and delivery efficiency. The experience has been very good, nothing is too much trouble and I advent ended up in constant debates about cost.

Avantages: I like the fact that you can have all your products and revenue streams on one platform and sell them anywhere in the world at anytime. I also like the fact that they have numerous APIs and data fields to allow me to use the best CRM software and build my own applications to bespoke certain applications specifically for my business.

Inconvénients: Can't think of anything I didn't like in particular

Réponse de l'éditeur

envoyé par Optimo le 25/09/2018

Thank You very much for your review!

  • Source de l'avis 
  • Publié le 17/09/2018
Utilisateur vérifié
Project Manager / Business Analyst
Logiciels, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    5 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 02/08/2019

"Optimo for optimize your business operations"

Avantages: All the settings are configurable and there is a huge panel to use to customize the system based on your business. Optimo supports multiple business areas and well thought about all the possibilities in each and every business area.

Inconvénients: Old user interface and also since it is a desktop application you don't have the flexibility that you have with a web application

  • Source de l'avis 
  • Publié le 02/08/2019
Romesh I.
Lead consultant
Événementiel, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/09/2018

"Excel in everywhere"

Commentaires: Satisfactory and hapy to have a friend like partner.

Avantages: We are using Optimo since 2017 Aug. We found that their support and continues training o new releases are the thing that made them an industry leader. as a eventmanagemmnt and consulting feirm we are recomading Oprimo Software.

Inconvénients: Because of their current client list, We thought that Optimo software is for large enterprises, so we initially avoid them as a medium-sized business, when they arrive at our doorstep, We got to know, Optimo pricing really match with our budget and they are extremely good at implementing, So I suggesting Optimo to promote in the SME sector too.

Réponse de l'éditeur

envoyé par Optimo le 01/10/2018

Thank You very much!!

  • Source de l'avis 
  • Publié le 25/09/2018
Kyle R.
Manager
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/03/2017

"Amazing software to manage events & venues"

Commentaires: In Optimo you find an all in one platform for venue and event management which is simply amazing. I haven't come across a product quite similar to this one. This system is a real game changer !

Avantages: This is just like a specialised ERP system for events and venues. From ticketing to voucher management, hospitality to seat arrangements, Optimo has it all. Their customer service is also great.

Inconvénients: So far, noting to complain

Réponse de l'éditeur

envoyé par Optimo le 23/03/2017

Thanks Kyle...

  • Source de l'avis 
  • Publié le 23/03/2017
Utilisateur vérifié
Lead Consultant
Événementiel, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/08/2018

"Fully complected Software"

Commentaires: Very satisfied! I wrote this review according to the request of Optimo Events, our event software solution provider.

Avantages: We are really happy to have Optimo Events as our solution provider for managing events with fully completed software, In the implementation stage I had a lot of questions in my mind, But within the 1st month, OPTIMO proved that they are the best in the industry with the most customizable event software product.

Inconvénients: None of the functions lac in the software due to the customizable nature of the software.

Réponse de l'éditeur

envoyé par Optimo le 15/08/2018

Thank You

  • Source de l'avis 
  • Publié le 13/08/2018
Utilisateur vérifié
Marketing Executive
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/09/2018

"OPTIMO’s new black box technology looks amazing"

Commentaires: Outstanding customer support and easy to use system.

Avantages: OPTIMO’s new black box technology looks amazing and allows you to tailor modules for your business without having to go through the development process with OPTIMO, rather it allows you to use your own developers, which speeds up the process and makes it far more cost effective.

Inconvénients: Non, Because from the decision making to continues support, Optimo experience is outstanding!

Réponse de l'éditeur

envoyé par Optimo le 14/09/2018

Thank You very much for your review!

  • Source de l'avis 
  • Publié le 10/09/2018
Utilisateur vérifié
Company Secretary
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/09/2018

"Invaluable on-going training"

Commentaires: My overall experience with Optimo is outstanding. Best this is their customer service and client education.

Avantages: OPTIMO is so flexible and user friendly. The service we received and their on-going training program have been invaluable.

Inconvénients: Nothing much to say, If optimo can use twitter for notify userers I rather like.

Réponse de l'éditeur

envoyé par Optimo le 14/09/2018

Thank You very much for your review!

  • Source de l'avis 
  • Publié le 10/09/2018
Dayan mark W.
Manager of Marketing
Hôtellerie
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/07/2018

"Fully completed comprehensive software for planners"

Avantages: RFID Evert location access, web ticketing interface, fully completed and easy to user CRM, many plug-ins and adapters are supported with its 3rd party integration.

Inconvénients: Noting to mention here, because its a big software, OPTIMO has provided us a full training to our staff.

Réponse de l'éditeur

envoyé par Optimo le 13/08/2018

Thank you for your review

  • Source de l'avis 
  • Publié le 25/07/2018
Tyas P.
Student
Affaires internationales, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 28/09/2019

"A powerful event management tool"

Commentaires: After using Optimo for some of my events, I feel very helped by the service provided by this tool, which is amazing

Avantages: As the organizer of the event, I was greatly helped by the management of the services provided by Optimo. With this tool I can manage everything from planning to organizing events. In addition, this application is very easy to use by anyone to add value to its use

Inconvénients: One of the things that makes this tool difficult to use is the lack of features available in the module, but other than that this tool is very high quality

  • Source de l'avis 
  • Publié le 28/09/2019
Sam J.
Project Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 03/05/2017

"User friendly and scalable solution."

Avantages: The Optimo event management software has been used to manage, events big as Football World Cup 2006 and London Olympic 2012.
However, the flexibility and scalability of the solution will allow to manage a small company (i.e.: approx 2 staff) to an enterprise level organisation.

Inconvénients: Awaiting to see 2017 update yet. Especially, with regards to new enhancements that will bring new customisations.

Réponse de l'éditeur

envoyé par Optimo le 07/05/2017

Thanks Jones. Our New version is coming out soon with some stunning features.

  • Source de l'avis 
  • Publié le 03/05/2017
Thanuja S.
Accountant
Affaires internationales, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/09/2018

"Transparent pricing"

Commentaires: My overall experience as a accountant is super. they have very good pricing method for small and medium organisations and they customise their product for specific needs.

Avantages: I really like to recommend Optimo software because of their transparent pricing and well trained staff. they are super friendly and understand our needs.

Inconvénients: There is nothing to tell about optimo in this section but I would like to suggest to promote your business through professional network like LinkedIn. So we can find you easily.

Réponse de l'éditeur

envoyé par Optimo le 25/09/2018

Thank You very much for your review!

  • Source de l'avis 
  • Publié le 22/09/2018
Nipuna S.
Head of Accounts
Événementiel, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/09/2018

"Till Now Satisfied!"

Commentaires: Easy communication and helpfull team

Avantages: Start Investigating this product and I'm satisfied with OPTIMO venue management product. the estimate generator is very helpful to identify and communicate our need.

Inconvénients: Nothing to share here. I'm still happy with the decision .

Réponse de l'éditeur

envoyé par Optimo le 25/09/2018

Thank You very much for your review!

  • Source de l'avis 
  • Publié le 14/09/2018