Avis clients sur Airbrake

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Airbrake fournit un système complet de surveillance des applications, vous alertant en temps réel des erreurs qui affectent vos utilisateurs.

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Avantages :

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Inconvénients :

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Airbrake - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,7
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,8/10

Airbrake a reçu une note globale de 4,7 étoiles sur 5 d'après 29 avis d'utilisateurs publiés sur Capterra.

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Bryan
Bryan
Product Director (É.-U.)
Utilisateur LinkedIn vérifié
Design
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Favorite Error Tracker for Webapps

5,0 il y a 4 ans

Commentaires : Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years.

Avantages :

Airbrake is one of the items on our checklist to setup with every new webapp we create. The setup is fast and it provides immediate value. Being able to receive an email for a new error that comes in is indispensable.

Inconvénients :

I would like to see Airbrake integrate with Kanbanery as that is our agile project management tool of choice. It does already integrate with Trello and Pivotal Tracker. Finally, while we use Airbrake on all of our apps, we do not always upgrade to a paid plan as it is simply more than we need. If Airbrake had one more lower tier paid option, then we would consider upgrading more apps to paid plans.

Rich
Engineering Manager (É.-U.)
Internet, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Airbrake is a great error monitoring product

5,0 il y a 5 ans

Commentaires : We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.

Avantages :

Great UI, easy to drill into the errors. It's great how they roll up errors of similar types intelligently. The "Occurrences" view is especially helpful, to know which errors are infrequent and which deserve higher attention.

Matthew
Lead Data Engineer (É.-U.)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A Long Running Service For Exception Reporting

4,0 il y a 2 ans

Commentaires : We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.

Avantages :

It is easy to setup with popular frameworks like Ruby on Rails and Python. Its compatible with similar products which helps avoid vendor lock-in. The service has been running a long time and has established a track record of being reliable.

Inconvénients :

It is a bit light on features compared to some of the newer competitors. The main decision points for me would be cost and how easily the UI allows you to access the information you need. I think there are competitors with a better UI and the pricing would probably depend on your team size.

Joseph
Senior Software Engineer (É.-U.)
Sécurité et enquêtes, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Bots, and plugins, and cache invalidation, oh my!

5,0 il y a 5 ans

Commentaires : Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began. We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions. We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!) Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off. Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!

Avantages :

Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off

Inconvénients :

I wish it would fix the exceptions too :)

Spencer
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Powerful and easy to use! Plus, a great ROI

5,0 il y a 5 ans

Commentaires : Airbrake has been used by other teams in my organizations for quite some time. My team and I were building a new Rails application and we decided to include Airbrake for error reporting. Using Airbrake was one of the best decisions we made and here's why:
tl;dr - Installation, configuration, and integration were all painless. My only request is to expand supported integrations to more and different systems (New Relic, in our case).
1) App integration: "Installing" Airbrake in our Rails application was as simple as adding an entry in our Gemfile and creating an initializer for configuration. And that's it! 2) Configurability: As I just mentioned, configuration is available in your application. However, configuration "points" also exist in Airbrake at the account, project, and user levels. All these configurations work together seamlessly. This has allowed us to get the right notifications to the right people at the right time and avoid the "notification overload" that can come with other monitoring solutions. 3) External Integrations: Airbrake supports integration with many popular issue trackers and team communication solutions. We integrate Airbrake with JIRA and Slack, so there was no need to introduce a new tool to our daily workflow. However, I would like to see integration support expanded. For example, the integration with New Relic requires a third party solution that ended up not working for us. Airbrake does support webhooks, so we're still able to integrate with systems that are not supported OoTB. 4) Documentation: Setting up Airbrake and integrating it into our ecosystem has required little to no guesswork on our part.

David Eugene
David Eugene
Senior Quality Analyst (Philippines)
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Trace logs galore

4,0 il y a 4 ans

Commentaires : since we don't have the luxury of time to debug and traceback every issue happening to our multiple sites, airbrake cuts so much time debugging and that time saved is better spent on working on a fix right away, sometimes even before the users notice anything.

Avantages :

Our Devs love to sift through the detailed logs, if they put the airbrake code in their source properly. For me as QA, i can also traceback what scenario triggers a particular error log. if we don't have enough time to go inside airbrake, we can have email/slack alerts set up for specific issues, from specified environments. mute an expected alert is also possible, if needed. The dashboard is available with graphs and statistical data.

Inconvénients :

probably too much information at times, like for a simple error message on the UI, there maybe hundreds of lines of backtrace info being sent. maybe not a very bad thing to have, but when the issues come in all at once, it's overwhelming that the users don't want to be inside the airbrake site anymore and just wait for user feedback, then check airbrake as last resort.

Rob
Director of Engineering (É.-U.)
Services financiers, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Must have for any web application

5,0 il y a 5 ans

Commentaires : Airbrake is one of those tools we can't live without. It gives us so much visibility on the health of our application and allows us to cache bugs before they become big issues!

Avantages :

Ease of use, great functionality

Inconvénients :

It can be a little expensive if you have a lot of projects, but it is absolutely worth it.

Mugurel
Mugurel
Web Developer (R.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Airbrake is a very good product.

5,0 il y a 5 ans

Avantages :

Airbrake is easy to use, the pricing is great, and the granularity of the information is good as well.

Inconvénients :

Overall everything is good and usable, but one downside is that the error limits are not that big per plan.

Simon Lennert
Software Engineer (Allemagne)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great tool with easy to use features

5,0 il y a 3 ans

Avantages :

Great multi-channel notification tool for problems occurring within our apps. Easy setup, nice integration, it really doesn't get in the way. We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition. We use Airbrake in production and development.

Inconvénients :

Nothing. I can recommend using this in any software project.

Utilisateur vérifié
CTO (Italie)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing error tracking platform, supports a lot of languages and framework.

4,0 il y a 4 ans

Avantages :

This is one of the best error tracking platforms out there. It has great instrumentation, the UI is clear and essential and will give you all the data you need to address your software's glitches.

Inconvénients :

It's not super cheap, so it might not be a fit for everyone, but they do have a 30-day trial that in my opinion is more than enough to assess the software.

Michael
Director of Technology (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Proactive Capability!

4,0 il y a 5 ans

Commentaires : We use Airbrake in a Ruby on Rails app which was super easy to setup and get running. Airbrake has given our IT a proactive capability allowing us to many times get a head of the curve when it comes to knowing about system errors. It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it. With Airbrake in many instances we were able to get a fix in place and deployed within minutes as opposed to days or hours from the 1st occurrence of a particular error/bug.

Avantages :

It's awesome! Pretty easy to use and setup. Love the Slack integration. Our business lives and Slack and speeds up communication for our operations between business and IT. Also love the Trello integration because Trello is where we track our bugs.

Inconvénients :

One you changed the user interface on me and it took me a minute to understand where to go to find what I was looking for but not really a big deal.

Radford
Director of Engineering (É.-U.)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Airbrake

4,0 il y a 2 ans

Avantages :

Attached stack trace is easy to view and navigate.

Inconvénients :

UI is not necessarily the most user-friendly or intuitive.

Anne
Executive Assistant (Philippines)
, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Airbrake Review

5,0 il y a 4 ans

Avantages :

A friendly user software and speed recovery are good. A cool error tracking platform to use as all the data you need is there.

Inconvénients :

Add some feature on the future update. But other than that, this software has a great performance to use.

Burkhard
CTO (Allemagne)
Mode et vêtements, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Error reporting as one needs it

5,0 il y a 5 ans

Commentaires : We have been using airbrake for almost 5 years now and couldn't be more satisfied. Every exception that is thrown in production gets duly reported to our Slack channel and can be reacted upon. What more can anyone want.

Avantages :

does as advertised detailed error reporting

Inconvénients :

bit costly

Muhammad
Software Developer (Allemagne)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great for tracking exceptions

5,0 il y a 2 ans

Avantages :

Airbrake really shines in helping to make your application bug free. It helps us daily to find unhandled exceptions and fix them. They deployment tracking also provide information regarding what get's fixed and what get's broken in which deployment.

Inconvénients :

Pricing options. There should be more small level packages as well.

Utilisateur vérifié
Senior iOS Developer (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The best error tracking tool

5,0 il y a 2 ans

Avantages :

it's really easy to use and mostly it does exaclty what you need. It takes just a minute to integrate and it tells you if you have any error on your app.

Inconvénients :

the pricing is not always so competitive...

Tharsanan
Computer Science engineering (Sri Lanka)
, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Flexible System Integrating software

4,0 il y a 4 ans

Avantages :

minimal code is required for creating complex applications. Integrate with application is very easy. We can learn about this software easily to develop best applications. Some feedback features are available with this software.

Inconvénients :

One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder.

Jit
Student (É.-U.)
, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Handy and perfectly works

5,0 il y a 4 ans

Avantages :

Best functions easy to use. Really liked the processing speed and developing things. Running time provided is also really amazing.

Rob
Pologne
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Clean, solid, reliable!

5,0 il y a 5 ans

Commentaires : Airbrake is a valuable tool that is typically used on traffic-heavy applications. The major benefit of Airbrake is it provides extremely detailed exception information. It also has a great visual tool for trending and the functionality to pinpoint a problem to a specific deploy. The readme documentation and open/closed issues on Github accurately reflects the tool. I recommend the Airbrake library to everyone.

James
Japon
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Perfect for small projects!

5,0 il y a 5 ans

Commentaires : I work on a single-man project which requires frequent rush-to-production feature changes. Airbrake keeps me on top of my users' problems and allows me to trace their errors. It makes error-tracking simple, and I'm extremely grateful for it being integrated into Heroku for ease of use with my Rails project. Would definitely use it again and recommend it to others.

Federico
Software Engineer (Argentine)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Awesome bug tracking service!!

5,0 il y a 7 ans

Commentaires : We really like the visibility that Airbrake gives over unexpected errors that otherwise will be buried among huge piles of logs. It is a great tool to provide context information about each occurrence of an error making it an easy job to reproduce it and fix it ASAP. Their UI is very intuitive and easy to use, and the instant reporting of bugs via email is an awesome feature as well.

Jason
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Amazing service that has saved our lives MANY times!

5,0 il y a 5 ans

Commentaires : Airbrake is the best error collection service we have ever used. It's simple easy and efficient. It collects and aggregates errors beautifully and makes it easy for our engineering team to triage issues based on priority. We would be dead in the water without this!

Avantages :

Easy to use, cheap, efficient.

Inconvénients :

No cons!

Paolo
CTO (Irlande)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Airbrake rocks

5,0 il y a 7 ans

Commentaires : At homestay.com we've been using Airbrake for a long time. It's a tool that we started relying more and more on, and even if new tools pop up to track exceptions, we never really found one that could replace it.
All in all I think you should give this a go as it's a very good value for money, dependable and well made piece of software.

Luis
CEO (Espagne)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Simplest way of keeping an eye on your production backend

4,0 il y a 7 ans

Commentaires : Airbrake is the most simple & clean way of being informed about exceptions happening in production environment of our Rails application. We can talk to users about problems they are experiencing even before they come back to us with them, and that helps to build a great image (even if our application is failing!).

Renan
Developer (Brésil)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best bug tracker ever

5,0 il y a 7 ans

Commentaires : If you need a solution to easy find and analyse all exceptions of your application, you need Airbrake. Starting with a Free plan, you will love when you could save a lot of time of debugging some errors. Airbrake brings to you everything that you need in one place. Besides that, the support is really amazing!