15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Salesmsg

Logiciel de SMS et MMS bidirectionnels à la fois simple et évolutif.

En savoir plus sur Salesmsg

Avantages :

I love having a detached number for clients to reach me on. Makes communication very easy whether my agents prefer text and email.

Inconvénients :

Very rarely there is a bit of a lag, and I'll get a response later, but it happens very rarely.

Salesmsg - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

Salesmsg a reçu une note globale de 4,6 étoiles sur 5 d'après 74 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Salesmsg ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (74)

Susan
Susan
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

2-Way SMS

5,0 il y a 3 ans

Commentaires : SalesMsg has been great. I had it up and running in no time at all.

Avantages :

I love this software. It's easy to set up, use, and the deep integration with ActiveCampaign has already enabled me to close two sales I would have missed previously. The app is awesome!

Inconvénients :

I haven't found anything not to like about the software yet. If I have to choose something, I'd love to see Calendly as a meeting option.

Patrick
Lead Consultant (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

SMS texts for our call center booking process

5,0 il y a 3 ans

Commentaires : We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.

Avantages :

We're able to trigger the sending of an SMS message via the API from the web-based SaaS that runs our quoting and order taking business. We can thereby start an SMS conversation automatically when the prospect requests a quote. Then we can manually follow up with that prospect within SalesMessage to close the sale. Anyone on our team can reply and see replies back. It helps us communicate outside of email for the urgent quoting and booking process in our business.

Inconvénients :

Features continue to be added, and we like the pace of development. The integration via the API was good, then some updates were made that limited the 'merge fields' (sort of) that we could make use of. We welcome more capacity for us to send data into SMS messages within the API.

Laurie
Sr. Recruiter (É.-U.)
Automobile, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Salesmsg Review

4,0 il y a 2 mois

Commentaires : We have three individual phone numbers on our account and I don't know if that complicates the experience but one should be able to click on a contact and type your message.

Avantages :

We were desperately in need of a texting communication system for recruitment. Salesmsg was selected for its ability to do mass texting.

Inconvénients :

Not the most user friendly. If you search a contact name and you havent already sent them a message, it

Matthew
Branch Manager (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Needs Improvement

3,0 il y a 6 ans

Avantages :

Ability to tag, opt out and manage text messages.

Inconvénients :

The system is slow and the app does not work that well. It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are. It would be nice to receive a text while I am out of office and be able to respond right away opposed to waiting to get to a computer to respond.

Réponse de l'équipe de Salesmsg

il y a 6 ans

Hi Matthew, we do have a mobile app for Android and iPhone so you can text on the go. Just download the mobile app and this will solve your problem.

Emily
Emily
Business Owner (É.-U.)
Utilisateur LinkedIn vérifié
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Functional & great service

5,0 il y a 2 ans

Commentaires : Positive

Avantages :

Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails. Texts come in without any lag time. There is call forwarding that is essential for me and my business.

Inconvénients :

Little bit of a lag on call forwarding. The software can be a little buggy but that is to be expected with such a new product.

Isaiah
CEO (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Perfect ActiveCampaign Companion

5,0 il y a 2 ans

Commentaires : 10/10

Avantages :

Super easy ActiveCampaign integration. Works amazingly well with automations, app is clean, messages go through without a problem and all messages are recorded in my active campaign contact notes. I’ve used a few other services and this is by far the best for 2 way automated text campaigns and automation.

Inconvénients :

Had an issue with messages not going through but it was solved quickly.

Rebecca
Owner/Operator and Teacher (Canada)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Perfect for What I Use it for

4,0 il y a 8 mois

Avantages :

I offer my Math/Physics students text support between sessions. They LOVE that I do this, as it helps them if they have a crucial assignment due, or are studying for a test and 'get stuck'. Having a separate number from my personal line maintains my privacy, and I can easier set my hours for notifications. I also love that I can use it from my computer, not just my phone!

Inconvénients :

I REALLY would love to be able to send pdfs from my phone, not just from the computer. Please add that feature!

Réponse de l'équipe de Salesmsg

il y a 7 mois

Good news! You can add attachments via texting with Salesmsg. Just upload the PDF and attach it to your text message. Grateful, you're loving Salesmsg :)

Sabrina
Sabrina
President and CEO (É.-U.)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Salesmsg Is Amazing

5,0 il y a 6 ans

Commentaires : Getting responses from customers immediately is fantastic.

Avantages :

We use this software to contact all of our clients and it works well. We are working on integrating it more fully with our current software.

Inconvénients :

It does not fully integrate with Outlook. Also, I would like SalesMessage to use our current business number to send messages. This feature does not work for us currently.

Réponse de l'équipe de Salesmsg

il y a 6 ans

Thanks for the great feedback Sabrina! We do allow you to use your existing landline phone number with Salesmsg. We'll reach out and share with you how to set that up.

Matt
Matt
Co-Founder (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Perfect for sales, but not for broadcasts

5,0 il y a 5 ans

Commentaires : It was really easy to setup and the customer support has always answered my questions quickly. I ask a LOT of questions of support teams and they have done a great job at helping even when they couldn't directly solve my problems.

Avantages :

We've seen a big improvement in our appointment attend rate from connecting Salesmsg to Zapier to automate SMS reminders and start an instant conversation. Just being able to simply text back and forth has really helped our sales process.

Inconvénients :

The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.

Robert
Owner (É.-U.)
Mode alternatif de résolution des conflits, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great service very Innovatove

5,0 il y a 10 mois

Avantages :

Ability to use custom API’s with application.

Inconvénients :

Nothing to choose I like everything this is great

Arnab
Software Researchers (Inde)
Fabrication électrique/électronique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

"Salesmsg: A Comprehensive Review of a Powerful Sales Automation Tool"

5,0 l’année dernière

Commentaires : Salesmsg is an intuitive and user-friendly messaging platform designed to help businesses engage with their customers more effectively. With an easy-to-use dashboard, Salesmsg makes it simple to create automated messages, schedule outbound emails, and track performance. The platform also offers powerful analytics, allowing users to analyze customer behaviors, optimize their campaigns and boost sales.

Avantages :

Salesmsg is an incredibly useful and intuitive software that makes it easy to stay connected with customers and colleagues. The features that stood out to me the most were the ability to automate messages, create customer segments for personalized messages, and the ability to access the same database across multiple devices. Automation made it easier to send out personalized messages to different customer segments, saving me time and effort.

Inconvénients :

One of the things that I disliked most about Salesmsg software was its lack of customization options. There was virtually no way to tweak the default settings to meet my individual needs. Everything had to be done within the confines of what was provided out of the box.

Aman
Aman
Researcher (Inde)
Utilisateur LinkedIn vérifié
Produits chimiques, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Salesmsg is a text messaging platform for businesses with features like automation, templates etc.

4,0 l’année dernière

Commentaires : Salesmsg is a text messaging platform that is highly regarded by businesses due to its features that help improve customer engagement and conversion rates. The software offers automation capabilities, personalized templates, and integrates well with CRM and marketing automation tools for seamless communication. Although some areas, such as pricing and reporting capabilities, could be improved, many users appreciate Salesmsg's excellent customer support and training resources. Overall, businesses can benefit from using Salesmsg to enhance their text messaging capabilities.

Avantages :

Salesmsg software is highly regarded for its ease of use, automation features, real-time notifications, personalized templates, and smooth integration with other tools. i also appreciate the software's exceptional customer support and access to helpful training resources.

Inconvénients :

I have identified several areas for improvement in Salesmsg software, such as its pricing model, reporting features, and lack of direct phone support. I have also reported encountering occasional technical issues like glitches and slow loading times while using the software.

Joey
Marketing Engineer (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Very good SMS Marketing Tool

5,0 il y a 3 ans

Commentaires : Very good tool (I know of no better one) for marketing via SMS.

Avantages :

Great user interface for managing SMS with an entire contact database. I have seen NO tool even close to how good this looks. Automations, integrations with Zapier + ActiveCampaign, make this tool insanely powerful!

Inconvénients :

Missing a few small features, but they keep adding them monthly.

Réponse de l'équipe de Salesmsg

il y a 3 ans

Thanks Joey! Really appreciate the 5 star review!

Adam
Sales (É.-U.)
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My day using Salesmsg

4,0 il y a 3 ans

Commentaires : Sending messages is quick and easy. I can usually send messages while doing other things at the same time. It has enabled me to become even more efficient in my daily routine.

Avantages :

It is relatively easy to use. I message 20-50 different clients per day, and Salesmsg makes it easy to do so. I like that I can save numerous canned messages so that I do not have to retype the same message over and over. I can typically send a message out while leaving a voice message because it is so simple to do so.

Inconvénients :

I do not have many cons about it. The only thing I would say is that sometimes when I search for a contact in the search bar, nothing comes up at first. I will have to search with a different piece of contact information to find them.

Jennifer
Open Campus manager (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product for safe, effective messaging

5,0 il y a 2 ans

Commentaires : Overall very thankful for the product and ease of use. Critical for recording data for interactions etc. also, appreciate the integration with our CRM we use with Hubspot.

Avantages :

The safety features it provides and ease of use for one to one messaging.

Inconvénients :

Creating groups in broadcasts. It could use some work on making this easier for larger groups. Tagging each contact to crate the group is difficult.

Alexander
CEO (É.-U.)
Sécurité et enquêtes, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

It is more than just a text messaging machine.....

5,0 il y a 2 ans

Commentaires : Great guys over at Salesmsg.

Avantages :

Easy to use and great customer service for additional information needed.

Inconvénients :

Sometimes the APP can be slow to catch up but very rarely it is a problem.

Melissa
COO (É.-U.)
Musique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Salesmsg review

5,0 il y a 2 ans

Commentaires : Works great. Great customer service too.

Avantages :

This product has made my life so much easier! We now can easily schedule our prospective students for appointment times to speak with us. This being automated has saved us a lot of time. Also, I like being able to keep my business separate from my personal accounts so I'm not always bothered.

Inconvénients :

It would be nice if I could create a custom voicemail just for this service so it doesn't have to transfer to my personal phone. Also, it would be nice if it had a few more native integrations so I don't have to rely on also paying for Zapier.

Réponse de l'équipe de Salesmsg

il y a 2 ans

Thanks Melissa! Good news is you can create your own custom voicemail with Salesmsg. Head to Settings > Inbox > Settings and create your voicemail!

Sherry
Assistant Director (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Product and Helpful People

5,0 il y a 2 ans

Avantages :

This easily integrated into HubSpot and when problems arise or I have questions, I receive prompt assistance. They have worked diligently on my behalf to resolve issues and assist me in understanding the best practices.

Inconvénients :

I wish the analytics were more robust and that opt-in/opt-out data was more representative of who actually opts in instead of just an expression of those who didn't opt-out.

Gregg
Solutions Coach (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I use Salesmsg daily

5,0 il y a 2 ans

Commentaires : Very helpful in reminding people of meetings they have scheduled with me. I also enjoy that Salesmsg links to our CRM so that texts are linked to contact records.

Avantages :

The number of 'no show' appointments has drastically reduced as more people avoid email but cannot resist seeing texts on their smartphones.

Inconvénients :

I haven't found a missing feature in my daily use of the system.

David
Owner (Canada)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Communication Tool

4,0 il y a 3 ans

Commentaires : Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues.

Avantages :

I love that this software integrates with PipeDrive and it keeps out teams texting all in one place as well as in our CRM.

Inconvénients :

I wish it had better integration with PipeDrive where I could sent texts right from there.

Réponse de l'équipe de Salesmsg

il y a 3 ans

Thanks for the feedback David! We have some new updates coming to the Pipedrive integration and Chrome extension that will allow you to text from Pipedrive!

Tj
Mortgage Advisor (É.-U.)
Banque, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works great for my business.

5,0 il y a 3 ans

Avantages :

Love that my whole team can access and interact w/ our clients from one centralized phone number.

Inconvénients :

It would be great to be able to send group texts. Also, SMS texting ability would be nice.

Réponse de l'équipe de Salesmsg

il y a 3 ans

Thanks for the 5 star review! Good news :) We have group messaging rolling out this month!

Michael
President (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Outstanding App - Great Value

5,0 il y a 3 ans

Commentaires : The app delivers great value for the money. Their integrations seem to be the best on the market. We have been pleasantly surprised about the quality and response time of their support while we learn 2-way SMS Marketing for the first time. Very impressed so far!

Avantages :

Salesmsg is an excellent 2-Way SMS platform. Their native integration with Keap (Infusionsoft) enables us to trigger significant automations and really extend the power of their product. They just came out with an API that we plan on using to get even more sophisticated on how we automate, scale and personalize our SMS marketing.

Inconvénients :

There are some additional minor items we would like in their native integration with Keap, although they are not worth mentioning because no competitors come close. More importantly, we have only been using their app for a month and they have already released several excellent upgrades.

Réponse de l'équipe de Salesmsg

il y a 3 ans

Thanks for the 5-star review! We'd love to hear how else we can make the Keap integration even better.

Adam
IT Specialist (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Nice product with good integrations

5,0 il y a 3 ans

Avantages :

Works well with Hubspot and Aircall. Very useful to have as a texting tool. Support staff is very helpful.

Inconvénients :

The integration process with Aircall was finnickey in the past, but they have improved this experience and the support is always there to help.

Ben
Strategic Account Executive (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Made for modern day sales

5,0 il y a 4 ans

Commentaires : As the main user of salesmsg I really don't have any complaints. It was easy to setup and has been easy to utilize on a daily basis

Avantages :

The integration with Hubspot is what sealed the deal for us. We needed an easy way reach our customer base and salesmsg is it!

Inconvénients :

I wish there were more automated workflow options/ sequence to assign to contacts, not a need but a want for the long term

Jason
Owner (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software, great support

5,0 il y a 2 ans

Avantages :

We like everything about Salesmsg, their customer support has been very prompt and pleasant as well.

Inconvénients :

Wish we could change the times for the scheduled messages