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Avis clients sur eM Client

En savoir plus sur eM Client

eM Client est un client de messagerie complet avec une interface moderne et facile à utiliser qui intègre un calendrier, des tâches, des contacts et une messagerie instantanée.

En savoir plus sur eM Client

Avantages :

But, I will say this: even though the issues wasn't resolved in my case, the customer support and moderators on their forum were all very helpful and responded pretty quickly.

Inconvénients :

I kept having sync error problems with my MS emails and my Gmail. I didn't have 2FA initialized so an app password was not needed.

eM Client - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
3,7
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Probabilité de recommander le produit

7,4/10

eM Client a reçu une note globale de 4,2 étoiles sur 5 d'après 155 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (155)

Grégory
Grégory
Gérant entreprise (France)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bon logiciel de mail

5,0 il y a 9 mois

Commentaires : Hormis la partie calendrier qui ne m'a pas convaincue, pour la gestion des mails ce logiciel est top !

Avantages :

La gestion des mails est simple et l'interface est agréable et très compréhensible

Inconvénients :

Pas mal de soucis de synchronisation du calendrier, avec décalage dans le temps des synchro

Réponse de l'équipe de eM Client

il y a 8 mois

Hi Grégory, thank you for your review! We're sorry to hear you encounter calendar issues, please make sure to reach out to our support with the errors or logs if possible so we can help you resolve them or provide any fixes if needed.

Serge Isidore
Serge Isidore
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Emballage/livraison de marchandises, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très bon logiciel de mail

5,0 il y a 3 mois

Avantages :

eM Client est un logiciel très utile pour moi en tant que support agent , je l'ai utilisé dans la gestion des mails avec les prospects et les entreprises. Je le recommandeSimple et facile à utiliser

Inconvénients :

Pour moi , sur eM Client je n'ai pas eu soucis mais j'espère se chargera de quelque problème de synchronisation . Je le recommande

holonou
Gestion de clientèle (Bénin)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outils de messagerie clients

5,0 le mois dernier Nouveau

Avantages :

Très facile à utiliserUne interface moderne avec un calendrier à ça disposition

Inconvénients :

Je recommande l'outil surtout la version d'essai gratuite pour la maîtriseLa disponibilité dans tout les pays

Emmanuel
Emmanuel
Gestionnaire (Togo)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Logiciel de gestion

4,0 la semaine dernière Nouveau

Avantages :

Un meilleur logiciel pour la gestion des tâches très innovantes grâce à ses fonctionnalités. Facile à utiliser et avec une bonne qualité. Un très bon messagerie pour la gestion des clients.

Inconvénients :

C'est un meilleur logiciel de gestion que j'aime beaucoup mais c'est un peu cher par mois et je souhaite que s'en charge de ça

Réponse de l'équipe de eM Client

la semaine dernière

Hi Emmanuel, thank you for your review! However, eM Client provides one-time purchase licenses, so you do not need to pay per month to use it. If you have any further questions concerning the price or your licenses, please reach out to sales@emclient.com to clear this up :)

Christine
Christine
Gestion de clientèle (Bénin)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outils de messagerie

5,0 le mois dernier Nouveau

Avantages :

Très facile à utiliser avec un interface moderneDisponibilité dans tout les pays

Inconvénients :

Pas mal une fois maîtriserLa synchronisation du calendrier

Fulbert
Gestionnaire immobilier (Bénin)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Logiciel de gestion

4,0 il y a 6 jours Nouveau

Avantages :

Un bon logiciel permettant de mieux planifier les tâches

Inconvénients :

Je le recommande aux nouveaux utilisateurs je ne trouve pas d'inconvénients

Evan
Evan
Chair of Trustees (R.-U.)
Utilisateur LinkedIn vérifié
Psychologie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

eM Client - good email client for small office

5,0 il y a 3 ans

Commentaires : Our overall experience with eM Client is very positive. I would be happy to recommend it to any one looking for a good, reliable, traditional email client that is cheaper than Outlook. In fact, I like it better than Outlook anyway and though we now have Office 365 inc Outlook I have no intention of moving from eM Client.

Avantages :

One of our users has a strong aversion to webmail. eM Client is a good option for a traditional email client. Very much cheaper than Outlook but looks and feels familiar so is easy to use. We move to eM Client from Thunderbird and like the integration of eM Client with Google Contacts very helpful.

Inconvénients :

No particular issues. It's cheaper than Outlook but competes more with free clients so it would be nice of eM Client were cheaper than it is, but can't really complain as it doesn't cost much, is regularly updated and has given good, reliable service over many years.

Mark
Owner (R.-U.)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best email client I have used

5,0 le mois dernier Nouveau

Commentaires : eMClient is like Outlook but so much better. The user interface is simple yet very effective and fully customisable. The product is constantly updated and a new version is issued each year. I have 4 email accounts setup on mine and I have purchased a lifetime license which is extremely good value for money.I use the product for my business and personal email accounts without any issues at all. Whenever a client of mine requests advice with regards to a good email client I always recommend eMClient.

Avantages :

I have found eMClient easy to setup and migrate over to from other platforms and on behalf of my clients after I have recommended the product to them.The overall user experience is very straight forward and there is an excellent user forum that you can access to search for knowledge if ever needed.You can use the product for free for 1 or 2 email accounts but you will have to purchase a license if you want to add 3 or more email accounts.

Inconvénients :

I honestly can't make any complaints about this product!

Harold
Owner (É.-U.)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Not recommended

3,0 il y a 4 ans

Commentaires : Again, I like the concept and the thought behind the product but would consider it too unstable for business use. The good thing is that the repair process works, the bad is that you have to do it so often. For a product that has so many nice features for efficiency, to have the conversation thread backwards so that for each email you have to page down to find the last response is hard to understand why they did that. They seem to be confused between a texting program that shows the most recent at the bottom (but also opens at the bottom so the most recent is where it opens) and an email client where the most recent is normally at the top so you see the response immediately.
These items make this program an also run that I will be keeping an eye on because I really like the design and if they get them resolved then it will be one of my favorites. But still cannot be recommended at this time.

Avantages :

The concept and design of the program is excellent. At least in theory it is well thought out and has several useful features. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. This is a huge feature for me. The ability to quickly generate a task from an email or create a calendar event is also really nice. Unlike some other reviewers, I found the tech support to be reasonable. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.

Inconvénients :

Although I like the design of the software, I could never recommend it for use in a business. I view it more as a curiosity for personal use. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. Each time I contacted tech support and the fix was the same... either rebuild the software account or delete it and create it again. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. This is a big issue. Another problem is the very strange an unusual way they display an email conversation. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. Uh, no. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I want to see the response when I open the email. If I need to see the prior email they are responding to then I will scroll down and see that one.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Great product but has fatal flaw

4,0 il y a 3 mois

Commentaires : It's a great app, until you lose all of your emails and settings.

Avantages :

eM Client makes it easy to manage multiple email accounts from one app. There are a ton of customization features that allow you to set things up to look and function exactly the way you want. I haven't found any other app that provides all of the functionality and customization features that eM Client does.

Inconvénients :

I use eM Client with Windows 10. I have automatic updates turned on in Windows. Occasionally, Windows 10 will automatically re-boot the computer. When this happens, if eM Client is open, you lose all of your settings AND all of your email messages. It is very disruptive and quite frightening, and it takes a long time to restore everything, especially if you manage a lot of different email accounts. I've contacted eM Client's customer support several times about this, but they refuse to do anything about it.

Réponse de l'équipe de eM Client

la semaine dernière

Thank you for your review. System updates/restart should definitely not cause a loss of data, the database just might need to be checked. If this is something that tends to happen on your device, I recommend enabling and using the Automatic backup feature (Menu>Settings>General>Backup) for example at least once every week or even every day. If something happens to your database, then you just need to use Menu>File>Restore to get all your settings, accounts and data back.

Paul
Owner (Canada)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

eM Client is one of my most important daily/hourly tools

5,0 l’année dernière

Commentaires : I've been using it for years because no other email client works as well, at least for what I need. I don't want to have my email stored on the external servers, I want local copies (leaving them on the server as well for remote access) and that means a local client on my desktop computer. I combine it with MailWasherPro and together my email experience is painless.

Avantages :

Multiple accounts, easy auto-configuration of new accounts. Customizable aliases on accounts.

Inconvénients :

Confusion over how many inbox folders there are.

John
Co-owner / Operator (Canada)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good basic email client program (used with MS Outlook Live)

4,0 il y a 4 ans

Commentaires : It's super-easy to setup, works well and has a clean interface. The developers keep it updated. It does all the simple things we need an email and calender/scheduling client to do.

Avantages :

It's simple and the free version is good for our purposes. It is so much easier than having to log into MS Outlook everytime I want to check email. Between my wife and my self we have 4 online freemail Outlook accounts. One of them is for our business which is the most important and highly used. We have a quick and easy view of all for accounts in on window. You can prioritize accounts since uou may want to be notified for some accounts over others when email arrives. Integration is solid with Outlook Live.

Inconvénients :

Sometimes the program does not update right away when opening. There are also time you have to click on the folder to see how many emails are in it. It should show this automatically without having to do anyhting. I'm not sure if this is how it operates for everyone or if it's my particular setup. I also wish they had more themes for the free version but this is hardly a big issue.

Desiree
NA (É.-U.)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Great Product, Just One Major Kink

4,0 il y a 3 ans

Commentaires : I had to uninstall eM Client and go back to Thunderbird which has a lot more functionality than eM, but I don't need all of that. I liked that eM was a kind of "middle of the road" (just the right amount) of functionality/features AND they have a nicer GUI than Thunderbird (more modern). But, the syncing errors and issues just drove me crazy. So, I'm back with Thunderbird for now. I may try them again in the near future to see if the kinks were worked out or if it just all of a sudden will sync right with my accounts, because they are worth a second look. If you are someone that needs a little more than just very basic functions, but don't want over kill and aren't a highly advanced email client user, then I will definitely consider eM Client. You may not encounter the issues I did....they are worth a look!

Avantages :

I loved the UI of the email client and that they allowed a few emails accounts in their free version. I loved the price on the full/pro version as well and was going to purchase if it weren't for one large kink....But, I will say this: even though the issues wasn't resolved in my case, the customer support and moderators on their forum were all very helpful and responded pretty quickly. I just wish the issue had been able to be fixed because I really did like the software, functionality/features it offered, and the price point to be able to add all my email accounts.

Inconvénients :

I kept having sync error problems with my MS emails and my Gmail. I didn't have 2FA initialized so an app password was not needed. Using my email and login (standard setup) should have worked just fine, but i think that there were syncing or connection issues at the time I used it.

Harsh
Harsh
Senior systems engineer (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Light weight wonderful mail client to start with for free

4,0 il y a 2 ans

Commentaires : A stop shop for your personal mail management. Easy navigation, better features as compared to other mail clients, professional version available for business needs.

Avantages :

Easy installation, easy sync with your mail providers such as Gmail, Yahoo etc. Light weight, has most required features for a basic user. Good on user interface and user experience

Inconvénients :

Preference management or user profile build up could be improved as per user's taste

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Love the features of eM Client. It feels snappy and is much prettier than some others

5,0 il y a 2 ans

Avantages :

I love how fluid the UI is. It makes checking email and understanding it a breeze. The built in calendar in the sidebar is a nice easy to use feature that makes looking at my day at a glance very easy.

Inconvénients :

There is a limit of three email accounts for free, which then gets quite expensive. There should be a mid-tier plan.

Ronald
Contributor (É.-U.)
Utilisateur LinkedIn vérifié
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Could be the best email client on the market if not for license pricing

3,0 il y a 5 mois

Commentaires : emClient has the ability to be the best email program of its kind. It has everything going for it but still needs some polish and I am not certain the developers are "game" to doing the improvements that should be done.For starters, there is no message directional delete. This is a basic function in most email clients, most notably, Apple Mail. Delete a message and it should move up to the next newer message. Nope. Does not do that and when I suggested it to customer support they didn't even acknowledge the request and simply said that I should just highlight the messages I want to delete and hit the delete key. Sorry, after having the feature properly implemented in Apple Mail, there is no substitute.Setting up RULES is a bit of a cumbersome process compared to Apple Mail. It's really wonky compared to other email clients. There are too many steps with templates that you have to go through to set up a simple mail filter. I consider myself a pro at doing it on multiple clients and I ended up having to contact support to figure out how to do it with theirs.Still, I think the client is fantastic enough that I would want to purchase it, that is, until I got to their licensing policy. A license costs about $70. However, that's for one computer. Most people have at least two devices in their homes so $70 doesn't cover more than one.So, if you want two computers licensed, that's about $105. But wait! That $105 is only for the version out at the moment. Want future lifetim

Avantages :

Feature-rich, supports all major email accounts, has integrated calendar

Inconvénients :

Too costly for personal use, mail deletion not on par with other clients, creating rules a cumbersome process.

Tim
General Manager (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Awsome products

5,0 l’année dernière

Commentaires : I needed a product similar to outlook when we switched providers and emclient fit the bill. I been happy with it for over 5 years.

Avantages :

It is easy to use and works with several email providers.

Inconvénients :

Hard to figure out how to remove names associated with emails that have changed to different people.

Réponse de l'équipe de eM Client

l’année dernière

Thank you for the feedback! If you have some names connected to specific email, you can remove them either from your contacts or from the Recipients history in Menu>Settings>Compose. If you have trouble removing any specific one, please send me more details to olivia@emclient.com, I will be happy to help.

Jonathan
Director of Corporate Relations (É.-U.)
Gestion d'organisme à but non lucratif, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good solution for managing complex, integrated email communications

5,0 il y a 4 ans

Commentaires : I have found eM Client to be the perfect solution for my needs. I am able to access my saved messages and folders without having to pull them from the cloud. This is huge. Also I find the email interface to be much more user friendly than any of the cloud-based services. Finally, on the original setup, I migrated from Thunderbird and the entire experience was incredibly smooth and easy. This was a big plus as I was getting started.

Avantages :

This software allows me to manage 3 or more email identities from a single platform. It allows me to organize my saved messages for easy retrieval and long-term record-keeping. It allows me to search and quickly find past messages.

Inconvénients :

When Windows reboots the system automatically following an update, if emClient is running, the software has been vulnerable to corruption, and the process of checking and rebuilding the database can be cumbersome. This problem has improved over time, but the program remains vulnerable to sudden shut-downs.

Amy
Deal Administrator (Canada)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

EM Client is amazing

5,0 il y a 4 ans

Commentaires : Started using it a few years ago with the free version but loved it so much that I decided to buy the license. I recommend it to everyone over Outlook because it's much faster and easier to use.

Avantages :

I love that this program is so user friendly. It's essentially the best desktop mail client I've ever used. Easy to navigate, easy to organise and super easy to personalise which is a great feature.

Inconvénients :

I'm pretty disappointed that with one of the more recent updates EM Client got rid of Frozen Smart Folders. That was actually one of my favourite features. I use so many folders so that really helped me make the decision to switch from Outlook and when they took that away I considered going back. With the most recent update I am no longer able to save jpg/jpegs from the email which I depend on a lot.

Christophe
Research assistant (Canada)
Recherche, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Free email client that might work well, but not with yahoo

3,0 l’année dernière

Commentaires : Disappointed with the latest update, the lack of customer support, and the fact that bugs aren't fixed even after having been reported in the forum.

Avantages :

The software is free, and offers many functions and tools.

Inconvénients :

When using rules, the synchronisation of new emails from Yahoo mail bugs constantly (mixing emails, uploading them twice). There is absolutely no customer support for the free version.

Réponse de l'équipe de eM Client

l’année dernière

Hi Christophe, we are sorry to hear you experienced issues with eM Client. Unfortunately, Yahoo has been making a lot of changes to their IMAP (including making their own API which limits sync and other shortcuts to save money on server traffic) but we are trying to find workarounds to mitigate the issues - it can just take longer when the server is doing a lot of unusual things that other servers don't. That does not mean we are ignoring the reports from the forum, we just don't have the dedicated support there to respond to each report/thread, but our devs are working on it. Upcoming eM Client 9.1 update should have some improvements specific for Yahoo which might help.

Lois
Owner (Nouvelle-Zélande)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Not impressed

1,0 l’année dernière

Commentaires : have had lots of difficulties

Avantages :

It has lots of good features but its bad points outweight the good points

Inconvénients :

They now want to charge me for VIP support, when I have had this programme for years and now they want to charge me again when i need help. not acceptable

Réponse de l'équipe de eM Client

l’année dernière

Hi Lois, VIP Support is an optional service, if you do not need help from our technicians you can just not buy it. If you ever need assistance from our team, the subscription can be extended any time later and you can get dedicated support from our experts including remote help. The VIP Support has always been an additional service in our policy, you just get 1 year free with a license or upgrade purchase. I hope that makes more sense, if you have any questions concerning our policy or licenses, don't hesitate to reach out to info@emclient.com

Rebeca
CEO (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tried to get support and was ignored

5,0 il y a 5 ans

Avantages :

The software itself is good until you have a problem with it and need support. It's functional and easy to set up.

Inconvénients :

The customer support is non existent. They are in another time zone which totally clashes with American time zones, so they expect you to be on your computer at 5 in the morning to get help. When I complained about it, they ignored me completely and now my tickets will go unanswered.

Réponse de l'équipe de eM Client

il y a 5 ans

Hello Rebeca, so far our support is located in Europe only, but we are trying hard to help every our customer from opposite time zones, even during our night hours, and even if they need remote assistance. Another remote assistance session with you is planned for today, 9 AM your time, so I believe this time everything will be all right. Thank you, Peter.

Adam
Manager (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Powerful and lightweight

5,0 il y a 4 ans

Commentaires : Great program that gets the job done. Well worth the price. The best outlook alternative that I tried (and i’ve tried them all)

Avantages :

Has a lot of functionality that Outlook had but is much more light weight. It does the stuff you need it to without all of the over complication of other mail clients. Especially like how it allows multiple google calendars to sync seamlessly into one overall calendar. Much better that outlooks tabbed/overlay calendar design.

Inconvénients :

Tasks/todo lists could be a little more robust. Adding email senders to handling rules could be better as well.

Marco
photographer (Allemagne)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Already proven

5,0 il y a 4 ans

Avantages :

emClient is fast and much more important robust. It's already proven over several years in daily business. R&D takes into account ideas of users for further development

Inconvénients :

I would like to have a chance to configure the design of the displayed address in card view.

Jan
President (É.-U.)
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent e-mail program

5,0 il y a 5 ans

Commentaires : Being able to use a E-mail program that is not Internet based. It's a stand alone program which I prefer.

Avantages :

I started using eM Client last December when I got my new computer. Sadly enough, Windows Live Email was no longer supported. After doing some research I found this e-mail program to be the best and fit my needs. It allows you to have to e-mail addresses for free. Quite easy to use and set up. Takes some getting used to, but very professional so I can use it for my business needs as well as personal.

Inconvénients :

If you don't pay to upgrade it will not always have the latest updates available. I haven't noticed much of a problem with this though. When you first set it up you must follow the instructions properly to convert all your old e-mail addresses and messages. Took me a couple times to get it right.