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En savoir plus sur Encircle

Un outil de documentation mobile et web qui permet la collecte efficace d'informations visuelles et textuelles et l'automatisation des processus.

En savoir plus sur Encircle

Avantages :

The ability to have everyone in the company able to access photos and videos for any given job. The video work order has been amazing for communicating exactly what staff need to do.

Inconvénients :

It can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.

Encircle - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,5/10

Encircle a reçu une note globale de 4,9 étoiles sur 5 d'après 22 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (22)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Encircle is great to catalog your building contents for insurance purposes.

5,0 il y a 7 ans

Commentaires : All good so far!

Avantages :

Got an insurance policy that'll reimburse you for fire damage, flooding, or another massive AOE that destroys your place? Yep. You think you're safe until you have to file a claim and document everything you just lost. That's where Encircle comes in. DOCUMENT EVERYTHING! As my lawyers often say, "the one who has the most documentation generally wins." Don't fight your insurance company. Give them a huge list of everything you lost in the incident by using Encircle. Document what you have, and then whenever you bring in a new non-consumable item into your place, just snap a picture of it and optionally fill in the details for it. You can easily separate everything into rooms.

Inconvénients :

The thing I'm still not sure about is when I move from my apartment into a home, will it be easy to move items into a new room and location? I haven't tried yet, but my guess is that I'll just rename the place and its rooms. If something changes rooms, then it just gets moved in the app.

Drew
General Manager (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Pays for itself

5,0 la semaine dernière Nouveau

Commentaires : Encircle gives us a great source to capture all of our photos and documentation for our water mitigation claims as well as the rebuild projects that go along with them. It has helped us prove our work on claims and has certainly paid for itself over the years by saving our techs time and helping us better document our work, thus getting paid out more and faster.

Avantages :

My favorite portion of Encircle, for our water mitigation company, is Hydro, their drying report software. It really helps make it easy for our technicians to create moisture maps and a report to send off to the insurance carrier showing exactly how the project dried.

Inconvénients :

The Hydro webapp for the desktop environment is a little lacking compared to the iOS/Android version. But I hear that it's being worked on and should hopefully be improved on.

Zach
Estimator (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Wish it had more

4,0 il y a 7 mois

Commentaires : Easy to use, big help to field technicians

Avantages :

I like the import floor plan feature to Xactimate

Inconvénients :

I wish the floor plan import to Xactimate included more than only the walls, it doesn't add stairs, cabinets, etc. Shows in the floor plan but doesn't appear in Xactimate.

Madison
Business Development Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Awesome Product

5,0 il y a 3 mois

Commentaires : Overall experience has been great! Love Encircle

Avantages :

Encircle has been so easy to use and teach our techs

Inconvénients :

Some app technical difficulties but they got resolved

Joy
Contents Manager (Canada)
Assurance, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Encircle from the Contents Side

5,0 il y a 7 mois

Commentaires : Overall I am very happy with this program. The customer support is amazing and they are quick to assist.

Avantages :

I enjoy the program as it is user friendly, fast and efficient in running reports daily. I also enjoy the fact you can watch the teams progress in real time.

Inconvénients :

The thing I dislike is that the data is slow to download and some of the photo inventory gets missed if your not frequently clearing the cache and downloading the data.

Steve
President (Îles Turques-et-Caïques)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Encircle Has Made FP Better

5,0 il y a 7 mois

Commentaires : Our experience has been one of the higlest level of communication and customer service provided to our team. Beyond just the software itself we have utilized Encircles vast library of training videos and webinars to better our team at FP. They have their organization all pointed in one direction: to help improve the restoration industry for the contractor.

Avantages :

Encircle is always changing to improve their platform to maek providing cirtical reports in a timley manner easier every day.

Inconvénients :

That we did not setup Encircle earlier for our company. We had been using multiple softwares to provide reports that were subpar to those of Encircle.

James
General Manager (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Encircle user

5,0 il y a 7 mois

Commentaires : Very positive, it's easy to use and the ability to share information between team members.

Avantages :

Being able to take photographs in the app ensures that photos are never lost, or forgotten - they're automatically saved. And the final report we generate is incredibly comprehensive and assists with favorable claim resolution.

Inconvénients :

CRM would be a nice addition, especially review requests.

Jackie
GTA Mitigation Manager-Large Loss Manager (Canada)
Assurance, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Usage of Encircle.

5,0 il y a 3 mois

Commentaires : Have been using the app for many years and haven’t stopped or changed platforms

Avantages :

The ability to document every aspect of a claim effortlessly, pick and chose what to share with certain individuals.

Inconvénients :

Sometimes does not save signed documents when processing in a low service area.

Tina
Assistant director (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Encircle Review - After disaster

5,0 il y a 7 mois

Commentaires : very pleasant, customer service is amazing, super friendly and solve problems quickly. Great program to work with.

Avantages :

Organization of pictures is immaculate Setting up company documents (such as authorization and timesheets) is easy and practical Setting claims is very easy and efficient

Inconvénients :

Invoicing or accounting compatibility can be improved

Jennifer
Office Manager (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Encircle, THE app for Restoration!

5,0 il y a 3 mois

Commentaires : Overall, we enjoy using this program. It is great to have on phones, tablets and computers. Multiple users can utilize the features in real time, so claims go smoothly and efficiently for all users, no matter their role.

Avantages :

Encircle is very user-friendly for a water restoration company, like us. We use it daily to keep up with claims and store photos and information. Customer support is always helpful and prompt to respond to any questions or concerns.

Inconvénients :

Occasionally, we have glitches with our system. One time we had photos that were deleted, but support was able to retrieve them for us. Using android though with the app, we can not zoom out on photos, only with apple. That is a downside that affects us.

Troy
Production Manager (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A team asset

4,0 il y a 7 mois

Commentaires : Very good, a great documentation and communication tool.

Avantages :

The ability to have everyone in the company able to access photos and videos for any given job. The video work order has been amazing for communicating exactly what staff need to do. It allows the project managers to provide an exact scope of work to the field staff without having to be onsite allowing them to move onto the next job and not waiting around for the workers to get to site.

Inconvénients :

It can take sometimes take time to sync, especially in bad service areas. Having to repeatedly shut down and open up the program to "kick start" it back into syncing.

Cory
project manager content manager (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ease of working with Encircle

5,0 il y a 7 mois

Commentaires : I love Encircle it is likely the most important tool our business has as far as making work easy!

Avantages :

The photo taking, floor plan, notes, documents, real time signatures etc

Inconvénients :

I really cannot say I have seen any. They may need to update server do to the volume of photos people are taking.

Roger
Project Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Professional

5,0 il y a 7 mois

Commentaires : Very Good. My team uses it daily on different job sites.

Avantages :

I like that my team can all be on the same page as the job goes through the different stages. I also like the very professional reports I can submit to my customers.

Inconvénients :

I would like for the sketch to have more measurements. IE doorways, cabinets.

Rebecca
Business Owner (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Owner of the business

5,0 il y a 7 mois

Commentaires : This is a staple for our business. Our team uses it daily.

Avantages :

Visiblity and documentation of jobs. And the reporting function

Inconvénients :

Some small issues with meter entry, otherwise great product

Ian
Office Manager (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A Greta product

5,0 il y a 7 mois

Commentaires : Excellent experience No complaints. The floorplan sketch feature is the best.

Avantages :

floorplan sketch. Ease of setting up new jobs

Inconvénients :

I wish that when I changed the job acitivyt that it could trigger reminder emails for events, example, if I select work started, it should trigger a message or email to upload a work authorization

Ben
Owner (É.-U.)
Services environnementaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best restoration product on the market

5,0 il y a 7 mois

Avantages :

I can’t list all of the things that make encircle amazing. It would take too long. This is our most essential tool.

Inconvénients :

It needs a better CRM set up. We are still using another software for CRM

Brian
Facilities Manager (Canada)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ServiceMaster of Burlington

5,0 il y a 7 mois

Commentaires : Very good and very consistent everywhere I have used it.

Avantages :

How user friendly it is, even with all of the changes over the years.

Inconvénients :

That there is no way to BOLD the notes in Work Order creation.

Seth
Owner (É.-U.)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Encircle Review

5,0 il y a 7 mois

Commentaires : Very pleased with the software and the customer service. I also appreciate what they put into the training sessions as well.

Avantages :

Ease of use and having all tools at our disposal. It is so convenient to be able to access each claim and utilize features for these.

Inconvénients :

The time it takes to load pictures. Editing all water/moisture data points in the website.

Rob
Project Manager (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Encircle review -

4,0 il y a 7 mois

Commentaires : So far so good. We are still trying to implement certain features across the board to all staff but slowly becoming more user friendly and with experience comes proficiency

Avantages :

Listing NR items , instant daily photo uploads from the crew. Ease of singing A&A or COC Weekly , monthly training seminars . IICRC credits for continuing education

Inconvénients :

Hydro is still slightly more confusing for technicians with limited training

Megan
PROECT MANAGER (Canada)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Encircle review

5,0 il y a 3 mois

Commentaires : Positive, user friendly, successful experience.

Avantages :

The reports section is excellent, i love the photo report and the pdf site inspection report. I also love the floor plan and integration with xactimate.

Inconvénients :

I do not like that i cant do all things on encircle. id like to be able to schedule technicians and upload estimates etc.

Stephen
Estimator (Nigeria)
Services environnementaux, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Review by Stephen

5,0 il y a 7 mois

Avantages :

Report generating is so swift and simple. The pdf engine behind Encircle is authentic and smart.

Inconvénients :

Downtime where we have to wait for eternity for it to load.

Jessica
Office manager (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Software for Restoration Project Management

5,0 il y a 2 ans

Commentaires : Encircle allows us to not only store and categorize our photos but gives us several options to create reports from those photos . It also allows us to track our equipment and include our drying metrics.

Avantages :

The Encircle app is easy to use for our technicians to upload and share job site photos, the company is also continuously improving the program and adding new features

Inconvénients :

it can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.